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Grafana vs SolarWinds Server and Application Monitor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Grafana
Ranking in Application Performance Monitoring (APM) and Observability
5th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
49
Ranking in other categories
No ranking in other categories
SolarWinds Server and Appli...
Ranking in Application Performance Monitoring (APM) and Observability
22nd
Average Rating
8.0
Reviews Sentiment
4.5
Number of Reviews
44
Ranking in other categories
Server Monitoring (8th), Active Directory Management (9th)
 

Mindshare comparison

As of March 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Grafana is 3.1%, down from 6.7% compared to the previous year. The mindshare of SolarWinds Server and Application Monitor is 1.3%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
Grafana3.1%
SolarWinds Server and Application Monitor1.3%
Other95.6%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

BasilJiji - PeerSpot reviewer
System Engineer at a retailer with 10,001+ employees
Unified dashboards have empowered teams and have democratized real-time operational insights
Grafana's snapshot and dashboard sharing features are critical for our remote incident response. During production issues, I generate a public snapshot of a dashboard at a specific point and share the URL in our Slack war room so every engineer can see exactly what the metrics looked like when the error occurred. This helps significantly during the process of finding the root cause in those scenarios. The best features Grafana offers go beyond just pretty charts; it is an integration engine. The fact that I can join data from my SQL database with metrics from Prometheus in the same table is a feature I have not found performed as well elsewhere. My team uses this feature by comparing two different tables from the databases to show one single view, which Grafana is really helping with. In a visualized way, the charts can be displayed on one dashboard, allowing end users who are not familiar with these technical aspects to extract valuable data from it. Grafana has positively impacted our organization by democratizing data within our company. Before using Grafana, only developers could see the system health, but now our product managers and executives have their own high-level dashboards, which has improved cross-departmental transparency and alignment.
NikhilKalwint - PeerSpot reviewer
Technical Specialist at ServiceIO
Monitoring over a thousand systems has improved decision making and operational visibility
From an advantage perspective, SolarWinds Server and Application Monitor is comparatively cheaper from a commercial point of view. It is easy to install and configure, very user-friendly, and quick to get up and running, allowing you to see the early value adds in your organization. It is compatible with most technologies for monitoring with very few chances of incompatibility. Configuration also allows us to monitor all the technical parameters we are looking for, making it a very good experience for us. The alerting feature in SolarWinds Server and Application Monitor is a main advantage, as it alerts based on threshold breaches and can raise tickets to the ticketing system, send SMS, and email notifications, allowing engineers to work on those tickets to resolve issues and avoid further impact. The visibility into server health is a beneficial feature that I am utilizing. We widely use various application performance metrics in SolarWinds Server and Application Monitor such as database monitoring and server monitoring, which are quite good enough for any monitoring solution. We utilize the customizable dashboards in SolarWinds Server and Application Monitor.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Grafana is great when it comes to capacity planning and the solution has a great GUI."
"It is easy to change and move virtual servers."
"Grafana is stable and has great engineers."
"The best thing about Grafana is the visualization. The colors and the ease of use make it very user-friendly."
"Grafana has improved our analysis capability to solve an issue, increasing the co-working between IT services and business services."
"Visualisation: It is easy to create beautiful, understanding graphs, snapshots to share the graphs with people who do not have access to Grafana, and templating to create powerful graphs."
"Grafana provides a user-friendly interface for viewing infrastructure metrics through dashboards."
"This solution provides valuable insights into the health of our infrastructure in real time."
"Extremely user friendly: Any IT professional can learn how to admin NPM in a short time."
"SolarWinds SAM has significantly improved our workflow by allowing us to develop a comprehensive knowledge base of known errors and automate responses to specific alerts."
"The product integrates with Remedy."
"There are many valuable features, including the network configuration manager, and the network performance manager."
"I am impressed with the tool's AppStack feature which mainly helps us in the identification process. This feature can give an overview of the fault and help us identify the issues for performance degradation. Instead of looking at multiple places, we can look at a single place to identify the issues."
"The solution has good alerts; notifications are sent via email to technicians, and you can filter the kinds of alerts you want to receive as well, which is excellent."
"I have found the visibility into server health with SolarWinds Server and Application Monitor very beneficial, which we use on a daily basis."
"There are many valuable features, including the network configuration manager, and the network performance manager."
 

Cons

"Its UI features to create charts can also be improved. Some features could have a link to the documentation."
"I would give it a ten if it were much simpler for users who just want to get a simple objective in Grafana and are not experienced with technical configuration."
"All the features are complicated."
"I find issues with Grafana. For example, I am unable to open some services there. Then, we have to open ten different tabs to get it fixed. And it's annoying when there's something going on; we want to check Grafana, and it throws four different errors."
"The interface is not well-liked by my customers. Grafana cannot be easily embedded into certain applications and offers limited customization options for graphs."
"The solution should include online support."
"There are not a lot of plugins for financial market monitoring."
"Its interface could be more accessible."
"Currently SolarWinds SAM offers AppInsight for modern versions of: IIS, Exchange, SQL Server. They have shown to be powerful and insightful tools. However, AppInsight needs to be offered for more applications: Citrix, SharePoint, AX, etc."
"SAM's software-defined network monitoring capability is also low and could be improved."
"They are complex to operate; users need to know what they want during setup."
"Application-based monitoring, such as monitoring within servers like Apache and IIS, has room for improvement."
"Reporting is the only thing with which we currently have challenges."
"For each poller, SolarWinds Server and Application Monitor can only monitor up to ten thousand components, which restricts scalability."
"It lacks a user experience for measuring things like the end-to-end time for which a user waits for a specific response in the system. In the application layer, it has some very basic stuff. You have to build your own with manuscripts and things like that."
"They should incorporate more artificial intelligence. There should also be more predictive features."
 

Pricing and Cost Advice

"I use the open source model so it is free."
"​Grafana is free and open source.​"
"We use the open-source version of Grafana."
"I am using an open-source version"
"My company uses the open-source version of Grafana, so it's free."
"The solution is expensive."
"We are using the open-source license."
"Since Grafana is an open-source solution, it is free of cost."
"The product might cost you $30,000 USD to buy, but scaling this solution requires the purchase of additional polling engines at $20,000 USD each."
"The solution is overpriced in terms of application management."
"When planning for the number of licenses to purchase, make sure you understand all of the elements within an application required to really understand performance well. In our case, we quickly came to the conclusion that an unlimited license for SAM was the way to go."
"I would advise potential buyers to wait until the end of the quarter, end of year, or other time to place orders. There are actually great deals to be had at those times if your budget cycle can match up."
"The solution's price is reasonable. Though it's on the higher side, the tool is worth the money."
"Pricing and licensing is fair for what you get. It does have a great bang-for-the-buck appeal."
"Its licensing is on a yearly basis. It is just the standard price, but it can vary depending on the current rate of the dollar."
"When compared to other licensed models in the market, it stands out as one of the more cost-effective options."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Computer Software Company
11%
Manufacturing Company
9%
Comms Service Provider
6%
Educational Organization
12%
Financial Services Firm
8%
Government
8%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise10
Large Enterprise25
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise8
Large Enterprise21
 

Questions from the Community

What is your experience regarding pricing and costs for Grafana?
I purchased my Grafana Cloud subscription through the AWS Marketplace, which simplified my procurement process and allowed me to apply the cost towards my AWS committed spend.
What needs improvement with Grafana?
I find that the alerting UI in Grafana can be complex for new users. While it is very powerful, it takes time to learn the differences between contact points, notification policies, and silences. T...
What is your primary use case for Grafana?
My main use case for Grafana involves operational dashboarding and data visualization, where I use it as a central pane of glass to pull in metrics from multiple sources like Prometheus, Elasticsea...
What needs improvement with SolarWinds Server and Application Monitor?
There is definitely room for improvement besides simplifying its setup. As a non-technical person, I believe the dashboards could be improved. Everything we use appears on video walls, and we need ...
 

Also Known As

No data available
SolarWinds SAM
 

Overview

 

Sample Customers

Microsoft, Adobe, Optum, Sky, Nvidia, Roblox, Wells Fargo, BlackRock, Informatica, Maersk, Daimler Truck, SNCF, Atlassian, DHL, SAP, JPMorgan Chase, Cisco, Citi and many others.
Andr. L. Riis AS, NetSuite
Find out what your peers are saying about Grafana vs. SolarWinds Server and Application Monitor and other solutions. Updated: March 2026.
885,264 professionals have used our research since 2012.