GoToMeeting vs Office 365 comparison

The compared GoTo and Microsoft solutions aren't in the same category. GoTo is ranked #7 in VM , with an average rating of 9.5, and holds a 3.2% mindshare in the category. Microsoft is ranked #1 in CCP , with an average rating of 8.6, and holds a 9.9% mindshare. Additionally, 88% of GoTo users are willing to recommend the solution, compared to 95% of Microsoft users who would recommend it.

GoToMeeting

Read 26 GoToMeeting reviews

1,042 Views
1,032 Comparison Views

88% willing to recommend

Office 365

Read 152 Office 365 reviews

3,965 Views
2,894 Comparison Views

95% willing to recommend

GoToMeeting

Office 365

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between GoToMeeting and Office 365 based on real PeerSpot user reviews.

Find out what your peers are saying about Zoom Video Communications, Cisco, TeamViewer and others in Virtual Meetings.

To learn more, read our detailed Virtual Meetings Report (Updated: March 2026).

Buyer's Guide

Virtual Meetings

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

GoToMeeting

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Virtual Meetings (7th)

Office 365

Average Rating

8.6

Reviews Sentiment

6.2

Number of Reviews

152

Ranking in other categories

Content Collaboration Platforms (1st)

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. GoToMeeting is designed for Virtual Meetings and holds a mindshare of 3.2%, down 3.5% compared to last year.
Office 365, on the other hand, focuses on Content Collaboration Platforms, holds 9.9% mindshare, up 4.9% since last year.

Virtual Meetings Mindshare Distribution
Product	Mindshare (%)
GoToMeeting	3.2%
Zoom Workplace Business	8.6%
Webex	6.4%
Other	81.8%

Virtual Meetings

Content Collaboration Platforms Mindshare Distribution
Product	Mindshare (%)
Office 365	9.9%
Google Workspace	8.9%
Dropbox Business - Enterprise	8.4%
Other	72.8%

Content Collaboration Platforms

Featured Reviews

Gavin Tomlins

Chief Information Officer at a pharma/biotech company with 11-50 employees

Clunky with poor interface, lacks sufficient functionalities; it did reduce need for in-person meetings

We're phasing out the use of GoToMeeting because of some of its deficiencies. It lacks ease of connectivity, calendar integrations, and third-party app integrations. The user interface is quite poor and needs to be reworked and the product is quite clunky in comparison to its competitors. It currently lacks the ability for sharing collaborative materials during a meeting. We also found that the ability to switch between audio and video configurations isn't as intuitive as in other applications. I generally do 20-30 hours of video conferencing a day, so it makes a difference to have these features. It doesn't integrate as easily into phone systems as well as other organizations and it doesn't integrate as easy into instant messaging and collaboration tools or into software solutions. In general, some of the functionalities need to be improved.

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Anubrata Ghosh

Technical Manager at Landmark Group

Teams streamlines collaboration but Outlook experiences occasional slowness on Mac

Teams is a really good collaboration tool. You can work basically at any part of the world and communicate and collaborate with anybody, as long as they are connected to the internet. It helps with remote work, and although I don't work remotely, I have offices in Dubai and different geographical locations. It helps me connect with my colleagues and team who are not in the same geography as I am in Bangalore. Teams can facilitate team meetings, screen sharing, and organizing meetings.Regarding security, we have two-factor authentication governed by organizational policy. When trying to login to Office 365, Teams, or any Office 365 app, we are required to provide a password and use Microsoft Authenticator to sign in using a code. This is how two-factor authentication is implemented in our organization. Office 365 offers a suite of apps including OneNote, though I don't use it very often. In terms of integration with Microsoft ecosystem, it offers everything needed to get work done without any hassle.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"With GoToMeeting, I like that it works well for seminars and similar events. Finding a platform where multiple people can share their images, split the screen with content, and manage presentations smoothly is uncommon. It allows the presenter to handle questions, answers, and other opinions."

"It works, it's reliable."

"There is no lagging and the meeting interaction is seamless."

"Classic GTM is an amazing product and much better than the competition."

"GoToMeeting took a very short time to install and it worked without a hitch."

"We can record meetings and share the screen with participants."

"It's easy to set up."

"The key advantage of GoToMeeting is the ability to use it without installing anything."

More GoToMeeting pros

"The Copilot integration in Office 365 stands out by providing various different kinds of support to daily users utilizing AI help on other products."

"Office 365 has significantly enhanced collaboration and productivity through integrated tools like Teams, Excel, and Power BI."

"Microsoft 365 operates seamlessly in the background, allowing us to perform tasks across different Microsoft applications."

"I find Office 365 valuable because it is compatible across all companies, which is essential for our organization, and the flexibility to adjust subscriptions with headcount changes is an advantage for cost management."

"The functionality that is most valuable is the solution's ability to detect patient data in email attachments. Whenever a user sends out an email with patient data embedded in an attachment, it triggers an alert. The tool can detect a social security number and various other forms of patient identity. Emails are then automatically generated and sent."

"My advice for people planning to use Microsoft Defender for Office 365 is that it's a very good solution, and they won't have problems using it."

"Office 365 meets all our requirements, and I don't have any additional features I would add."

"Office 365 is essential to our business operations; it has improved productivity and functionality by providing all necessary tools in one suite."

More Office 365 pros

Cons

"Sometimes we'll run into issues where firewall rules aren't set correctly and won't work."

"Manageability needs to be improved."

"Poor error recovery, too sensitive to transmission errors. Needs better codecs and more robust system software that can handle network glitches."

"The new version crashes my ISP. I don't like the new version."

"We have had issues with stability."

"In addition to the features it already has, I think GoToMeeting should also have additional features that are not present at the moment."

"The enrolment for a non-IT user should be easier. It should be simplified for non-IT users."

"The interface is a little outdated and could be better."

More GoToMeeting cons

"The app is pretty slow on Android devices, even on Apple devices, so it is not very fast."

"Integration with other platforms can be improved."

"One issue I face is that as the file size gets bigger, it takes more time to work through it."

"From a performance point of view, Office 365 can be too slow, especially when used intensively, and it consumes too much memory, causing other applications to underperform."

"Office 365 is costly for individuals and small businesses."

"There are several additional features we would like to see, such as advanced features of SAN protection in Office 365. The main thing is the SAN protection; we would like to see a lot of advanced features added because we had a lot of spam attacks."

"It could be more user-friendly for inexperienced people."

"Sometimes the synchronization between the desktop and online is a little bit slow."

More Office 365 cons

Pricing and Cost Advice

"It is a little expensive although now, with the competition from Zoom and other products, they have lowered their prices and it is better."

"Negotiate for discounts."

"GoToMeeting is a little bit expensive compared to other products."

"I think that we pay $9.99 USD per user, monthly."

"The pricing/licensing is easy to manage."

"The pricing is good for all the features that we receive, e.g., Skype for Business."

"Most of the time, we purchase Microsoft Exchange licenses, which are less expensive and provide only an email platform and 50 gigabytes of email storage for free."

"We have a license to use this solution. We have an E3 license which covers many different solutions."

"The price of Office 365 is very expensive."

"Licensing fees are paid on a monthly basis, or we prepay them."

"Licensing, billing, and accounting are available from the management interface."

More Office 365 pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

13%

Performing Arts

11%

University

10%

Outsourcing Company

Computer Software Company

11%

Construction Company

11%

Marketing Services Firm

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	2
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	62
Midsize Enterprise	29
Large Enterprise	70

Questions from the Community

What needs improvement with GoToMeeting?

The solution must include archive options to save the recorded meetings for future reference. The recording functionality can benefit our team by improving how meetings are recorded and shared. Pre...

See all answers

What is your primary use case for GoToMeeting?

I use the solution when someone is comfortable using it, and I recommend using it.

See all answers

What advice do you have for others considering GoToMeeting?

I rate the overall solution a nine out of ten.

See all answers

What is your experience regarding pricing and costs for Office 365?

My experience with pricing, setup cost, and licensing for Office 365 is that it is moderate.

See all answers

What needs improvement with Office 365?

Office 365 can be improved by increasing support, which currently is not efficient and takes a lot of time to resolve issues. It has been observed that support personnel often lack hands-on experie...

See all answers

What is your primary use case for Office 365?

Email and collaboration are the main use cases for Office 365 at Omagi Media Labs. It is used for internal and external communication in daily work. Groups and Teams groups are created and used in ...

See all answers

Comparisons

Webex vs GoToMeeting

Compared 13% of the time

Zoom Workplace Business vs GoToMeeting

Compared 12% of the time

Skype for Business vs GoToMeeting

Compared 11% of the time

TeamViewer vs GoToMeeting

Compared 9% of the time

Microsoft Teams vs GoToMeeting

Compared 8% of the time

More GoToMeeting Competitors

Google Workspace vs Office 365

Compared 39% of the time

Symphony vs Office 365

Compared 10% of the time

Dropbox Business - Enterprise vs Office 365

Compared 7% of the time

Microsoft OneDrive for Business vs Office 365

Compared 4% of the time

Quip vs Office 365

Compared 4% of the time

More Office 365 Competitors

Product Reports

Buyer's Guide

GoToMeeting

March 2026

Download GoToMeeting product report

Buyer's Guide

Office 365

March 2026

Download Office 365 product report

Also Known As

No data available

Microsoft Office 365, Office 365 Enterprise, Office 365 Enterprise E1, Office 365 Enterprise E3, Office 365 Enterprise E5, Office 365 ProPlus, Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium, Office 365 F1

Overview

GoToMeeting web conferencing software makes it simple and cost-effective to collaborate online with colleagues and customers. Best of all, meeting participants can share their webcams in high definition, so you can enjoy more personal interactions _ without needing a complicated setup.

GoTo

Office 365 is more than just Word, Excel, PowerPoint, and Outlook. It provides powerful services like business-class email, online storage, and teamwork solutions that you can access from anywhere. Bring teams and resources together with solutions like Microsoft Teams and Skype for Business that make working together more productive and enjoyable regardless of where participants are located. Easily implement security and privacy controls to help protect business data and devices against malicious threats and help you meet your compliance obligations. Automatic updates ensure your employees will always have the latest features and security updates.

Microsoft

Sample Customers

AAPT, ACD Groupe, Addison Fire, Avigilon Corporation, Basic Industries Ltd., Bitdefender, Branson School Online, Budd Van Lines, Business Fitness, Business Wire

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We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.