GoToMeeting vs Office 365 comparison

The compared GoTo and Microsoft solutions aren't in the same category. GoTo is ranked #9 in VM , with an average rating of 9.5, and holds a 3.2% mindshare in the category. Microsoft is ranked #2 in CCP , with an average rating of 8.5, and holds a 6.9% mindshare. Additionally, 88% of GoTo users are willing to recommend the solution, compared to 95% of Microsoft users who would recommend it.

GoToMeeting

Read 26 GoToMeeting reviews

580 Views
574 Comparison Views

88% willing to recommend

Office 365

Read 143 Office 365 reviews

2,360 Views
1,440 Comparison Views

95% willing to recommend

GoToMeeting

Office 365

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between GoToMeeting and Office 365 based on real PeerSpot user reviews.

Find out what your peers are saying about Zoom Video Communications, Cisco, Microsoft and others in Virtual Meetings.

To learn more, read our detailed Virtual Meetings Report (Updated: June 2025).

Buyer's Guide

Virtual Meetings

June 2025

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Helped 860,825 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

GoToMeeting

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Virtual Meetings (9th)

Office 365

Average Rating

8.6

Reviews Sentiment

6.7

Number of Reviews

143

Ranking in other categories

Content Collaboration Platforms (2nd)

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. GoToMeeting is designed for Virtual Meetings and holds a mindshare of 3.2%, down 4.5% compared to last year.
Office 365, on the other hand, focuses on Content Collaboration Platforms, holds 6.9% mindshare, up 5.9% since last year.

Virtual Meetings

Content Collaboration Platforms

Featured Reviews

Steve Abshire

Information Systems Specialist III at a university with 10,001+ employees

It features low latency, which is crucial because everybody is using VPN to connect to their PCs at work.

Using GoToMeeting in a meeting-sized conference room is kind of a letdown. The camera is supposed to track the speaker and focus on that person so that they can be on the screen. That feature rarely worked. We tested it thoroughly, so maybe it was an issue with the size of the conference room. It may not be suitable for large conference rooms.

Read full review

Gary Cook

Executive at Empowered Analytics

Access to advanced features boosts productivity despite pricing concerns in developing regions

I need to do maintenance for Office 365 very seldom, once a year. In the maintenance process for Office 365, we have about 12 people involved. For the maintenance side of Office 365, only one person is involved. Looking at Office 365's pricing, I would give it a 4 on a scale from 1 to 10. My overall rating for Office 365 is an 8 out of 10, but for the product itself, I would give it a 10. I would definitely recommend Office 365 to other businesses, probably a 9 out of 10 for recommendation. This is only because of its price and the fact that they do not take into account developing countries such as South Africa, where they should give us more favorable prices or local prices. We do not have a partnership with Microsoft, which is a sore point for us. We have reached out to Microsoft South Africa, and they are very hard to contact and largely uncooperative. We are a B-Level 2 and a B-Level 1, which are local affirmative action ratings that companies get. Level 1 is the highest, and Level 8 is the lowest. We hold amongst the highest BEE ratings, but we have not found Microsoft South Africa to be forthcoming or very open. We should have a partnership with them, and we run Power BI as we are a Power BI shop now. I strongly would want to see a box within Office 365 for our team to have ChatGPT through OpenAI as well. We use Excel as a data source for many tasks and find that it integrates really well with Python. We write a lot of Python code and use Excel as a data sheet many times, and we operate through SQL and other zero elements as well. From an Office 365 viewpoint, we find that with Copilot and Python and Excel's provision for Python, it is very useful.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"There is no lagging and the meeting interaction is seamless."

"I like GoToMeeting because it is lighter than other solutions, such as Webex."

"It works, it's reliable."

"GoToMeeting is very handy. It's good software. I would definitely recommend it."

"The key advantage of GoToMeeting is the ability to use it without installing anything."

"It's easy to set up."

"We don't have any link issues whether you use it to browser, or use it as a client. It worked perfectly fine for us."

"Ease of setup and login by attendees. Facilitates sharing visually, and not just via audio."

More GoToMeeting pros

"It's nice that it's an all-in-one solution and everything is all in one place."

"Great impact on project management and team collaboration."

"The way the ERP presents information for the user is very good."

"It has more features than somebody would expect, and it is worth taking a deeper look into the features available."

"It is stable."

"The most valuable feature is the integration with OneDrive, which has allowed us, a small business, easy access to a cloud environment, with no need to back up the data from five different computers."

"It's very stable."

"The functionality that is most valuable is the solution's ability to detect patient data in email attachments. Whenever a user sends out an email with patient data embedded in an attachment, it triggers an alert. The tool can detect a social security number and various other forms of patient identity. Emails are then automatically generated and sent."

More Office 365 pros

Cons

"GoToMeeting breaks down a lot. We're not sure if it's breaking down, but we start getting very erratic community channels. I don't know if it's because of GoToMeeting or if we're not buying enough bandwidth. Maybe it is just the infrastructure that it's running on. I'm not quite sure."

"I didn't like the fact that they tried to make their new version look like Zoom."

"We would like some improvement in the speed of initiating this solution, as it is currently fairly slow."

"I don't know whether it is an issue or not but my boss was asking me if person one is in one room, and another person wanted to use another room at the same time, I don't know whether it is possible."

"I would like to see better support for mobile devices."

"Sometimes we'll run into issues where firewall rules aren't set correctly and won't work."

"The tool needs to have a virtual room where users can pass through. It also needs to integrate a real-time translator."

"GoToMeeting is too slow, which is why we no longer use it."

More GoToMeeting cons

"A need that a company like ours has is that we want to be able to have data flow into one tool, for example, for all the management of tasks through the company and workflow of who is doing what and so on. There are no real solutions for this at the moment in Office 365. It would be nice if they could implement this in the next release, so we can have one solution from one company giving us the whole data and flow of data into the company."

"Data protection and email security are almost the same for all the organizations, irrespective of their segment (SMB or enterprises), with standard subscription at least basic Data loss prevention and Advance threat protection can be enabled for SMB segments, it is available in enterprise version / Premium versions."

"Constantly evolving with new features, which can be challenging for users."

"Normally, they have a way to work with specific developments, and I think they shouldn't allow the partners to make some changes they have made. When I have a client with a lot of changes, we have a problem with that because there aren't rules to develop inside the ERP, so you can do anything."

"I started working a lot on Microsoft Teams and I find it a bit vast. It should be divided out a bit so that someone can use it for basic functionality, like audio, video, and calls. Then, if someone wants more advanced functionality for file sharing and team creation, and so on, they could use a separate app."

"It seems like every other week when we log into the administrative portals, it doesn't matter which one, it could be the active directory portal, it could be the exchange admin center or SharePoint admin center, it seems like Microsoft is consistently updating with new versions of the admin centers, which can be frustrating."

"Integration with other platforms can be improved."

"If two people update the same file, it causes issues."

More Office 365 cons

Pricing and Cost Advice

"It is a little expensive although now, with the competition from Zoom and other products, they have lowered their prices and it is better."

"Negotiate for discounts."

"GoToMeeting is a little bit expensive compared to other products."

"The pricing is good for all the features that we receive, e.g., Skype for Business."

"Most of the time, we purchase Microsoft Exchange licenses, which are less expensive and provide only an email platform and 50 gigabytes of email storage for free."

"The price of Office 365 is very expensive."

"Licensing, billing, and accounting are available from the management interface."

"We have a license to use this solution. We have an E3 license which covers many different solutions."

"The pricing is not really high, but one can get the software with the license key for free."

"Licensing fees are paid on a monthly basis, or we prepay them."

"I would rate the solution 3 out of 5 for the price. I think Microsoft presents a good solution concerning the price."

More Office 365 pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

21%

Computer Software Company

14%

Real Estate/Law Firm

13%

Performing Arts

11%

Educational Organization

46%

Computer Software Company

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What needs improvement with GoToMeeting?

The solution must include archive options to save the recorded meetings for future reference. The recording functionality can benefit our team by improving how meetings are recorded and shared. Pre...

See all answers

What is your primary use case for GoToMeeting?

I use the solution when someone is comfortable using it, and I recommend using it.

See all answers

What advice do you have for others considering GoToMeeting?

I rate the overall solution a nine out of ten.

See all answers

What is your experience regarding pricing and costs for Office 365?

For pricing, I think it's fairly priced, I would rate it 8.

See all answers

What needs improvement with Office 365?

The areas of Office 365 that have room for improvement are what should be better in this solution.

See all answers

What is your primary use case for Office 365?

A typical use case for Office 365 is how I primarily use this solution.

See all answers

Comparisons

Skype for Business vs GoToMeeting

Compared 61% of the time

TeamViewer vs GoToMeeting

Compared 22% of the time

Zoom vs GoToMeeting

Compared 17% of the time

More GoToMeeting Competitors

Google Workspace vs Office 365

Compared 39% of the time

Amazon WorkDocs vs Office 365

Compared 9% of the time

Atlassian Confluence vs Office 365

Compared 7% of the time

Microsoft OneDrive vs Office 365

Compared 7% of the time

Dropbox vs Office 365

Compared 6% of the time

More Office 365 Competitors

Product Reports

Buyer's Guide

GoToMeeting

June 2025

Download GoToMeeting product report

Buyer's Guide

Office 365

June 2025

Download Office 365 product report

Also Known As

No data available

Microsoft Office 365, Office 365 Enterprise, Office 365 Enterprise E1, Office 365 Enterprise E3, Office 365 Enterprise E5, Office 365 ProPlus, Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium, Office 365 F1

Overview

GoToMeeting web conferencing software makes it simple and cost-effective to collaborate online with colleagues and customers. Best of all, meeting participants can share their webcams in high definition, so you can enjoy more personal interactions _ without needing a complicated setup.

GoTo

Office 365 is more than just Word, Excel, PowerPoint, and Outlook. It provides powerful services like business-class email, online storage, and teamwork solutions that you can access from anywhere. Bring teams and resources together with solutions like Microsoft Teams and Skype for Business that make working together more productive and enjoyable regardless of where participants are located. Easily implement security and privacy controls to help protect business data and devices against malicious threats and help you meet your compliance obligations. Automatic updates ensure your employees will always have the latest features and security updates.

Microsoft

Sample Customers

AAPT, ACD Groupe, Addison Fire, Avigilon Corporation, Basic Industries Ltd., Bitdefender, Branson School Online, Budd Van Lines, Business Fitness, Business Wire

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We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.