GoToMeeting vs Office 365 comparison

The compared GoTo and Microsoft solutions aren't in the same category. GoTo is ranked #8 in VM , with an average rating of 9.5, and holds a 3.3% mindshare in the category. Microsoft is ranked #2 in CCP , with an average rating of 8.5, and holds a 8.8% mindshare. Additionally, 88% of GoTo users are willing to recommend the solution, compared to 95% of Microsoft users who would recommend it.

GoToMeeting

Read 26 GoToMeeting reviews

538 Views
538 Comparison Views

88% willing to recommend

Office 365

Read 145 Office 365 reviews

2,200 Views
1,474 Comparison Views

95% willing to recommend

GoToMeeting

Office 365

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between GoToMeeting and Office 365 based on real PeerSpot user reviews.

Find out what your peers are saying about Zoom Video Communications, Cisco, Microsoft and others in Virtual Meetings.

To learn more, read our detailed Virtual Meetings Report (Updated: August 2025).

Buyer's Guide

Virtual Meetings

August 2025

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Helped 867,497 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

GoToMeeting

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Virtual Meetings (8th)

Office 365

Average Rating

8.6

Reviews Sentiment

6.6

Number of Reviews

145

Ranking in other categories

Content Collaboration Platforms (2nd)

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. GoToMeeting is designed for Virtual Meetings and holds a mindshare of 3.3%, down 4.3% compared to last year.
Office 365, on the other hand, focuses on Content Collaboration Platforms, holds 8.8% mindshare, up 6.0% since last year.

Virtual Meetings Market Share Distribution
Product	Market Share (%)
GoToMeeting	3.3%
Zoom Workplace Business	15.3%
Webex	12.6%
Other	68.8%

Virtual Meetings

Content Collaboration Platforms Market Share Distribution
Product	Market Share (%)
Office 365	8.8%
Dropbox Business - Enterprise	10.1%
Microsoft OneDrive for Business	9.4%
Other	71.7%

Content Collaboration Platforms

Featured Reviews

Steve Abshire

Information Systems Specialist III at a university with 10,001+ employees

It features low latency, which is crucial because everybody is using VPN to connect to their PCs at work.

Using GoToMeeting in a meeting-sized conference room is kind of a letdown. The camera is supposed to track the speaker and focus on that person so that they can be on the screen. That feature rarely worked. We tested it thoroughly, so maybe it was an issue with the size of the conference room. It may not be suitable for large conference rooms.

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Gary Cook

Executive at Empowered Analytics

Access to advanced features boosts productivity despite pricing concerns in developing regions

I need to do maintenance for Office 365 very seldom, once a year. In the maintenance process for Office 365, we have about 12 people involved. For the maintenance side of Office 365, only one person is involved. Looking at Office 365's pricing, I would give it a 4 on a scale from 1 to 10. My overall rating for Office 365 is an 8 out of 10, but for the product itself, I would give it a 10. I would definitely recommend Office 365 to other businesses, probably a 9 out of 10 for recommendation. This is only because of its price and the fact that they do not take into account developing countries such as South Africa, where they should give us more favorable prices or local prices. We do not have a partnership with Microsoft, which is a sore point for us. We have reached out to Microsoft South Africa, and they are very hard to contact and largely uncooperative. We are a B-Level 2 and a B-Level 1, which are local affirmative action ratings that companies get. Level 1 is the highest, and Level 8 is the lowest. We hold amongst the highest BEE ratings, but we have not found Microsoft South Africa to be forthcoming or very open. We should have a partnership with them, and we run Power BI as we are a Power BI shop now. I strongly would want to see a box within Office 365 for our team to have ChatGPT through OpenAI as well. We use Excel as a data source for many tasks and find that it integrates really well with Python. We write a lot of Python code and use Excel as a data sheet many times, and we operate through SQL and other zero elements as well. From an Office 365 viewpoint, we find that with Copilot and Python and Excel's provision for Python, it is very useful.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"GoToMeeting's security is very good. I've never known anybody to crash a GoToMeeting."

"Ease of setup and login by attendees. Facilitates sharing visually, and not just via audio."

"The most valuable feature is the dial-in capability."

"We don't have any link issues whether you use it to browser, or use it as a client. It worked perfectly fine for us."

"Screenshare is the most valuable feature as well as the number of meeting participants possible in a meeting. It also has good quality."

"I think all the features are very useful, especially the rooms features and we present with screen sharing. Instead of organizing conferences, we are able to do that online. This has been saving us from spending on travel. From the beginning of this year, because of GoToMeeting, I have canceled I think three or four business trips."

"With GoToMeeting, I like that it works well for seminars and similar events. Finding a platform where multiple people can share their images, split the screen with content, and manage presentations smoothly is uncommon. It allows the presenter to handle questions, answers, and other opinions."

"It works, it's reliable."

More GoToMeeting pros

"There are all sorts of really good tools for use on the information security side that allow us to make sure that our people are doing business and doing business right."

"Many of the features in Office 365 are good, but I think Excel is a very good tool."

"The functionality that is most valuable is the solution's ability to detect patient data in email attachments. Whenever a user sends out an email with patient data embedded in an attachment, it triggers an alert. The tool can detect a social security number and various other forms of patient identity. Emails are then automatically generated and sent."

"There's a lot there in terms of apps and features."

"Great impact on project management and team collaboration."

"The products are quite simple for the end-users to use, the up-time is very good, the product is practically maintenance-free, and the multi-layer security is excellent from the security standpoint."

"OneNote is the feature I use the most. We also frequently use the Power Apps features."

"It has more features than somebody would expect, and it is worth taking a deeper look into the features available."

More Office 365 pros

Cons

"GoToMeeting is too slow, which is why we no longer use it."

"I don't know whether it is an issue or not but my boss was asking me if person one is in one room, and another person wanted to use another room at the same time, I don't know whether it is possible."

"GoToMeeting breaks down a lot. We're not sure if it's breaking down, but we start getting very erratic community channels. I don't know if it's because of GoToMeeting or if we're not buying enough bandwidth. Maybe it is just the infrastructure that it's running on. I'm not quite sure."

"Poor error recovery, too sensitive to transmission errors. Needs better codecs and more robust system software that can handle network glitches."

"Lacks ease of connectivity, calendar integrations, and third-party app integrations."

"The solution could scale a bit easier if you need to add more people to meetings."

"We would like some improvement in the speed of initiating this solution, as it is currently fairly slow."

"The interface is a little outdated and could be better."

More GoToMeeting cons

"Using Office 365 is not that flexible on some mobile devices, like Android."

"I rate the support of Office 365 a four out of five."

"It needs improvements around its compatibility with non-Microsoft products."

"Sometimes the configurations of the error troubleshooting are pretty problematic and there are a lot of issues that happen even if you follow the step-by-step guides. They can work on fixing this issue. If there are a lot of issues in your Windows or your Office or anything, you restart your PC and it works. They need to get rid of this need."

"The integration with mobile services is not so good. It's coming, but they could improve a lot."

"It seems like every other week when we log into the administrative portals, it doesn't matter which one, it could be the active directory portal, it could be the exchange admin center or SharePoint admin center, it seems like Microsoft is consistently updating with new versions of the admin centers, which can be frustrating."

"As a private user, I do not appreciate the cloud features, but I doubt that this is something Microsoft would consider a feature request."

"We have had some connectivity issues."

More Office 365 cons

Pricing and Cost Advice

"Negotiate for discounts."

"It is a little expensive although now, with the competition from Zoom and other products, they have lowered their prices and it is better."

"GoToMeeting is a little bit expensive compared to other products."

"I think that we pay $9.99 USD per user, monthly."

"The pricing is high and has actually caused us to limit the number of licenses we purchase due to budgeting."

"I would rate the solution 3 out of 5 for the price. I think Microsoft presents a good solution concerning the price."

"Most of the time, we purchase Microsoft Exchange licenses, which are less expensive and provide only an email platform and 50 gigabytes of email storage for free."

"The pricing is good for all the features that we receive, e.g., Skype for Business."

"The pricing is not really high, but one can get the software with the license key for free."

"Good reporting and good value subscriptions for international calls."

"Licensing fees are paid on a monthly basis, or we prepay them."

More Office 365 pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

18%

Government

Outsourcing Company

Performing Arts

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	2
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	62
Midsize Enterprise	29
Large Enterprise	68

Questions from the Community

What needs improvement with GoToMeeting?

The solution must include archive options to save the recorded meetings for future reference. The recording functionality can benefit our team by improving how meetings are recorded and shared. Pre...

See all answers

What is your primary use case for GoToMeeting?

I use the solution when someone is comfortable using it, and I recommend using it.

See all answers

What advice do you have for others considering GoToMeeting?

I rate the overall solution a nine out of ten.

See all answers

What is your experience regarding pricing and costs for Office 365?

For pricing, I think it's fairly priced, I would rate it 8.

See all answers

What needs improvement with Office 365?

The areas of Office 365 that have room for improvement are what should be better in this solution.

See all answers

What is your primary use case for Office 365?

A typical use case for Office 365 is how I primarily use this solution.

See all answers

Comparisons

Skype for Business vs GoToMeeting

Compared 34% of the time

Zoom Workplace Business vs GoToMeeting

Compared 23% of the time

TeamViewer Business vs GoToMeeting

Compared 16% of the time

Microsoft Teams vs GoToMeeting

Compared 15% of the time

Webex vs GoToMeeting

Compared 12% of the time

More GoToMeeting Competitors

Google Workspace vs Office 365

Compared 51% of the time

Dropbox Business - Enterprise vs Office 365

Compared 10% of the time

Microsoft OneDrive for Business vs Office 365

Compared 7% of the time

Amazon WorkDocs vs Office 365

Compared 6% of the time

Atlassian Confluence vs Office 365

Compared 5% of the time

More Office 365 Competitors

Product Reports

Buyer's Guide

GoToMeeting

September 2025

Download GoToMeeting product report

Buyer's Guide

Office 365

August 2025

Download Office 365 product report

Also Known As

No data available

Microsoft Office 365, Office 365 Enterprise, Office 365 Enterprise E1, Office 365 Enterprise E3, Office 365 Enterprise E5, Office 365 ProPlus, Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium, Office 365 F1

Overview

GoToMeeting web conferencing software makes it simple and cost-effective to collaborate online with colleagues and customers. Best of all, meeting participants can share their webcams in high definition, so you can enjoy more personal interactions _ without needing a complicated setup.

GoTo

Office 365 is more than just Word, Excel, PowerPoint, and Outlook. It provides powerful services like business-class email, online storage, and teamwork solutions that you can access from anywhere. Bring teams and resources together with solutions like Microsoft Teams and Skype for Business that make working together more productive and enjoyable regardless of where participants are located. Easily implement security and privacy controls to help protect business data and devices against malicious threats and help you meet your compliance obligations. Automatic updates ensure your employees will always have the latest features and security updates.

Microsoft

Sample Customers

AAPT, ACD Groupe, Addison Fire, Avigilon Corporation, Basic Industries Ltd., Bitdefender, Branson School Online, Budd Van Lines, Business Fitness, Business Wire

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