GoToMeeting vs Office 365 comparison

The compared GoTo and Microsoft solutions aren't in the same category. GoTo is ranked #8 in VM , with an average rating of 8.0, and holds a 3.6% mindshare in the category. Microsoft is ranked #9 in CCP , with an average rating of 8.0, and holds a 6.3% mindshare. Additionally, 88% of GoTo users are willing to recommend the solution, compared to 94% of Microsoft users who would recommend it.

GoToMeeting

Read 26 GoToMeeting reviews

674 Views
338 Comparison Views

88% willing to recommend

Office 365

Read 90 Office 365 reviews

2,039 Views
937 Comparison Views

94% willing to recommend

GoToMeeting

Office 365

Comparison Buyer's Guide

Download the report

Executive Summary

We performed a comparison between GoToMeeting and Office 365 based on real PeerSpot user reviews.

Find out what your peers are saying about Zoom Video Communications, Cisco, Microsoft and others in Virtual Meetings.

To learn more, read our detailed Virtual Meetings Report (Updated: April 2025).

Buyer's Guide

Virtual Meetings

April 2025

Download the complete report

Helped 850,043 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

GoToMeeting

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Virtual Meetings (8th)

Office 365

Average Rating

8.6

Number of Reviews

Ranking in other categories

Content Collaboration Platforms (9th)

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. GoToMeeting is designed for Virtual Meetings and holds a mindshare of 3.6%, down 4.1% compared to last year.
Office 365, on the other hand, focuses on Content Collaboration Platforms, holds 6.3% mindshare, down 6.5% since last year.

Virtual Meetings

Content Collaboration Platforms

Featured Reviews

Jacky Hood

CEO at FieldDay Solutions, Inc.

A straightforward setup with good stability and decent pricing

The new version crashes my ISP. I don't like the new version. I hope they continue to support the Classic version. I didn't like the fact that LogMeIn tried to make their new version look like Zoom. The feature in the Classic version includes a little panel for GoToMeeting to be off to the side, and it doesn't interfere with your browser. It is much better. All these companies, including the new version of GoToMeeting, have a useless bunch of controls at the top that blocks the tabs of your browser. This makes it so that you can't jump around from tab to tab when you're showing your screen. Those controls are so tiny. Yesterday I was on a session on one of the products (not GTM), and it had shrunk it down to one inch by one inch. It was so small that I couldn't find the tab to make it bigger. That's a big issue. In this attempt to look like Zoom, GTM has gone to the extent where the controls are a little skinny line above your browser. That's not good. The controls need to be highly visible, and contrast so they are easy to read and find. It would be nice if they would have a whiteboard where everybody in the meeting can draw or write on it. We use Google Docs for that purpose, but Google Docs doesn't really allow you to draw. When I was running a different college system, the college system had a whiteboard. All the students and the teachers could all write on the whiteboard with their fingers, as I recall. It'd be nice if they would have something similar available in the future.

Read full review

Minos Pitsillides

IT Director at IT-Flow ltd

Excellent technical support, easy to install, but the price, while affordable, could be improved

Office 365 is scalable, but it is dependent on the situation. We don't have a problem with it from an organizational standpoint. They started with 100 employees and then added another 500 after six months, for a total of 600 employees. The setup of new users, new emails, and new applications to be assigned to the new users is straightforward. They also provide the PowerShell command, which they provided more, development type, like, for example, you can create users, not manually, but through a script that can create users, for example, 100 users in two, three minutes, and you don't do it manually. They're fantastic. My portfolio contains approximately 50 companies. Office 365 is our primary platform for the 50 companies. I only have one on G Suite, and the majority of them will be migrating from G Suite to 365 in the coming month.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I think all the features are very useful, especially the rooms features and we present with screen sharing. Instead of organizing conferences, we are able to do that online. This has been saving us from spending on travel. From the beginning of this year, because of GoToMeeting, I have canceled I think three or four business trips."

"I like GoToMeeting because it is lighter than other solutions, such as Webex."

"We like that this solution allows us to assign separate numbers to people without having to have a physical telephone system in place."

"GoToMeeting is very handy. It's good software. I would definitely recommend it."

"It was just chosen because somebody at the company said, "We need a meeting thing. Hey, go find a meeting thing." It wasn't me, but somebody else in the organization was like, "Alright, let's use GoToMeeting. It's free.""

"We don't have any link issues whether you use it to browser, or use it as a client. It worked perfectly fine for us."

"The most important feature for me was the iPhone app."

"The solution worked well specifically for audio meetings."

More GoToMeeting pros

"The most valuable feature of this solution is the integration."

"The product helps us be more efficient. It helps us to have a standardized way of doing things."

"The products are quite simple for the end-users to use, the up-time is very good, the product is practically maintenance-free, and the multi-layer security is excellent from the security standpoint."

"As an email provider, I believe Office 365 is the best email provider."

"It has more features than somebody would expect, and it is worth taking a deeper look into the features available."

"The way the ERP presents information for the user is very good."

"It is very easy to deploy."

"I like Office 365's usability."

More Office 365 pros

Cons

"The solution must include archive options to save the recorded meetings for future reference. The recording functionality can benefit our team by improving how meetings are recorded and shared. Previously, only admins could record meetings, sometimes leading to issues if recordings were missed or not shared properly. The recent update now allows hosting GoToMeeting sessions with the ability to delegate recording rights to other team members."

"I would like to see better support for mobile devices."

"In addition to the features it already has, I think GoToMeeting should also have additional features that are not present at the moment."

"The solution could scale a bit easier if you need to add more people to meetings."

"Lacks ease of connectivity, calendar integrations, and third-party app integrations."

"GoToMeeting is too slow, which is why we no longer use it."

"Poor error recovery, too sensitive to transmission errors. Needs better codecs and more robust system software that can handle network glitches."

"I don't know whether it is an issue or not but my boss was asking me if person one is in one room, and another person wanted to use another room at the same time, I don't know whether it is possible."

More GoToMeeting cons

"Security is still complex, but the admin console improving."

"In the next release, I would like to have a more intuitive tutorial."

"Data protection and email security are almost the same for all the organizations, irrespective of their segment (SMB or enterprises), with standard subscription at least basic Data loss prevention and Advance threat protection can be enabled for SMB segments, it is available in enterprise version / Premium versions."

"The security should be improved."

"It needs improvements around its compatibility with non-Microsoft products."

"Normally, they have a way to work with specific developments, and I think they shouldn't allow the partners to make some changes they have made. When I have a client with a lot of changes, we have a problem with that because there aren't rules to develop inside the ERP, so you can do anything."

"Microsoft Defender for Office 365 could use some customization, but this area for improvement is trivial."

"I'd like to see them add more features in the future in order to continue to advance the product."

More Office 365 cons

Pricing and Cost Advice

"It is a little expensive although now, with the competition from Zoom and other products, they have lowered their prices and it is better."

"Negotiate for discounts."

"GoToMeeting is a little bit expensive compared to other products."

"I think that we pay $9.99 USD per user, monthly."

"The price of Office 365 is very expensive."

"The pricing is high and has actually caused us to limit the number of licenses we purchase due to budgeting."

"For the moment, we are paying on a monthly basis because we are still adapting the support and how we want to proceed. I think we will move to paying for the annual license."

"Most of the time, we purchase Microsoft Exchange licenses, which are less expensive and provide only an email platform and 50 gigabytes of email storage for free."

"The pricing/licensing is easy to manage."

"The pricing is good for all the features that we receive, e.g., Skype for Business."

"I would rate the solution 3 out of 5 for the price. I think Microsoft presents a good solution concerning the price."

More Office 365 pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Virtual Meetings solutions are best for your needs.

See recommendations

850,043 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

21%

Computer Software Company

17%

Real Estate/Law Firm

14%

Educational Organization

14%

Educational Organization

78%

Computer Software Company

Financial Services Firm

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about GoToMeeting?

Reduced the need for physically commuting between offices.

See all answers

What is your experience regarding pricing and costs for GoToMeeting?

This is not an expensive solution, we pay around $5,000AUD maximum per year. There are other fees for data carriage, PABX fees, and the like but they would apply to any similar product.

See all answers

What needs improvement with GoToMeeting?

The solution must include archive options to save the recorded meetings for future reference. The recording functionality can benefit our team by improving how meetings are recorded and shared. Pre...

See all answers

What is your experience regarding pricing and costs for Office 365?

I am not aware of the cost at work, but the cost for personal use has increased significantly and feels expensive.

See all answers

What needs improvement with Office 365?

Moving from the original Outlook to Outlook 365 was problematic because I couldn't transfer a lot of my previous emails. This is an area where improvement is needed to make the transition smoother....

See all answers

What is your primary use case for Office 365?

I use Office 365 ( /products/office-365-reviews ) strictly for sales. As a small office, we utilize products like Outlook and Word.

See all answers

Comparisons

Skype for Business vs GoToMeeting

Compared 60% of the time

Zoom vs GoToMeeting

Compared 22% of the time

TeamViewer vs GoToMeeting

Compared 18% of the time

More GoToMeeting Competitors

Google Workspace vs Office 365

Compared 33% of the time

Amazon WorkDocs vs Office 365

Compared 11% of the time

Atlassian Confluence vs Office 365

Compared 8% of the time

Box vs Office 365

Compared 7% of the time

Microsoft OneDrive vs Office 365

Compared 7% of the time

More Office 365 Competitors

Product Reports

Buyer's Guide

GoToMeeting

April 2025

Download GoToMeeting product report

Buyer's Guide

Office 365

April 2025

Download Office 365 product report

Also Known As

No data available

Microsoft Office 365, Office 365 Enterprise, Office 365 Enterprise E1, Office 365 Enterprise E3, Office 365 Enterprise E5, Office 365 ProPlus, Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium, Office 365 F1

Overview

GoToMeeting web conferencing software makes it simple and cost-effective to collaborate online with colleagues and customers. Best of all, meeting participants can share their webcams in high definition, so you can enjoy more personal interactions _ without needing a complicated setup.

GoTo

Office 365 is more than just Word, Excel, PowerPoint, and Outlook. It provides powerful services like business-class email, online storage, and teamwork solutions that you can access from anywhere. Bring teams and resources together with solutions like Microsoft Teams and Skype for Business that make working together more productive and enjoyable regardless of where participants are located. Easily implement security and privacy controls to help protect business data and devices against malicious threats and help you meet your compliance obligations. Automatic updates ensure your employees will always have the latest features and security updates.

Microsoft

Sample Customers

AAPT, ACD Groupe, Addison Fire, Avigilon Corporation, Basic Industries Ltd., Bitdefender, Branson School Online, Budd Van Lines, Business Fitness, Business Wire

Me & the Bees Lemonade

Find out what your peers are saying about Zoom Video Communications, Cisco, Microsoft and others in Virtual Meetings. Updated: April 2025.

DOWNLOAD NOW

850,043 professionals have used our research since 2012.

We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.