GoToMeeting vs Office 365 comparison

The compared GoTo and Microsoft solutions aren't in the same category. GoTo is ranked #8 in VM , with an average rating of 9.5, and holds a 3.5% mindshare in the category. Microsoft is ranked #2 in CCP , with an average rating of 8.5, and holds a 6.8% mindshare. Additionally, 88% of GoTo users are willing to recommend the solution, compared to 95% of Microsoft users who would recommend it.

GoToMeeting

Read 26 GoToMeeting reviews

587 Views
272 Comparison Views

88% willing to recommend

Office 365

Read 143 Office 365 reviews

1,562 Views
344 Comparison Views

95% willing to recommend

GoToMeeting

Office 365

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between GoToMeeting and Office 365 based on real PeerSpot user reviews.

Find out what your peers are saying about Zoom Video Communications, Cisco, Microsoft and others in Virtual Meetings.

To learn more, read our detailed Virtual Meetings Report (Updated: May 2025).

Buyer's Guide

Virtual Meetings

May 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

GoToMeeting

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Virtual Meetings (8th)

Office 365

Average Rating

8.6

Number of Reviews

143

Ranking in other categories

Content Collaboration Platforms (2nd)

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. GoToMeeting is designed for Virtual Meetings and holds a mindshare of 3.5%, down 4.4% compared to last year.
Office 365, on the other hand, focuses on Content Collaboration Platforms, holds 6.8% mindshare, up 6.3% since last year.

Virtual Meetings

Content Collaboration Platforms

Featured Reviews

Steve Abshire

Information Systems Specialist III at a university with 10,001+ employees

It features low latency, which is crucial because everybody is using VPN to connect to their PCs at work.

Using GoToMeeting in a meeting-sized conference room is kind of a letdown. The camera is supposed to track the speaker and focus on that person so that they can be on the screen. That feature rarely worked. We tested it thoroughly, so maybe it was an issue with the size of the conference room. It may not be suitable for large conference rooms.

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Gary Cook

Executive at Empowered Analytics

Access to advanced features boosts productivity despite pricing concerns in developing regions

I need to do maintenance for Office 365 very seldom, once a year. In the maintenance process for Office 365, we have about 12 people involved. For the maintenance side of Office 365, only one person is involved. Looking at Office 365's pricing, I would give it a 4 on a scale from 1 to 10. My overall rating for Office 365 is an 8 out of 10, but for the product itself, I would give it a 10. I would definitely recommend Office 365 to other businesses, probably a 9 out of 10 for recommendation. This is only because of its price and the fact that they do not take into account developing countries such as South Africa, where they should give us more favorable prices or local prices. We do not have a partnership with Microsoft, which is a sore point for us. We have reached out to Microsoft South Africa, and they are very hard to contact and largely uncooperative. We are a B-Level 2 and a B-Level 1, which are local affirmative action ratings that companies get. Level 1 is the highest, and Level 8 is the lowest. We hold amongst the highest BEE ratings, but we have not found Microsoft South Africa to be forthcoming or very open. We should have a partnership with them, and we run Power BI as we are a Power BI shop now. I strongly would want to see a box within Office 365 for our team to have ChatGPT through OpenAI as well. We use Excel as a data source for many tasks and find that it integrates really well with Python. We write a lot of Python code and use Excel as a data sheet many times, and we operate through SQL and other zero elements as well. From an Office 365 viewpoint, we find that with Copilot and Python and Excel's provision for Python, it is very useful.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution worked well specifically for audio meetings."

"We don't have any link issues whether you use it to browser, or use it as a client. It worked perfectly fine for us."

"GoToMeeting is very handy. It's good software. I would definitely recommend it."

"Screenshare is the most valuable feature as well as the number of meeting participants possible in a meeting. It also has good quality."

"I think all the features are very useful, especially the rooms features and we present with screen sharing. Instead of organizing conferences, we are able to do that online. This has been saving us from spending on travel. From the beginning of this year, because of GoToMeeting, I have canceled I think three or four business trips."

"Reduced the need for physically commuting between offices."

"It works, it's reliable."

"I like GoToMeeting because it is lighter than other solutions, such as Webex."

More GoToMeeting pros

"The technical support is outstanding."

"The products are quite simple for the end-users to use, the up-time is very good, the product is practically maintenance-free, and the multi-layer security is excellent from the security standpoint."

"Great impact on project management and team collaboration."

"The way the ERP presents information for the user is very good."

"The cloud service and Skype are the most valuable features."

"Adaptable solution with a good interface. It's easy to set up and easy to use."

"It is stable."

"I like Office 365's usability."

More Office 365 pros

Cons

"The solution must include archive options to save the recorded meetings for future reference. The recording functionality can benefit our team by improving how meetings are recorded and shared. Previously, only admins could record meetings, sometimes leading to issues if recordings were missed or not shared properly. The recent update now allows hosting GoToMeeting sessions with the ability to delegate recording rights to other team members."

"I would like to see better support for mobile devices."

"The solution could always be more secure."

"Using GoToMeeting in a meeting-sized conference room is kind of a letdown. The camera is supposed to track the speaker and focus on that person so that they can be on the screen. That feature rarely worked. We tested it thoroughly, so maybe it was an issue with the size of the conference room. It may not be suitable for large conference rooms."

"The solution could scale a bit easier if you need to add more people to meetings."

"GoToMeeting is too slow, which is why we no longer use it."

"The enrolment for a non-IT user should be easier. It should be simplified for non-IT users."

"Sometimes we'll run into issues where firewall rules aren't set correctly and won't work."

More GoToMeeting cons

"Sometimes the configurations of the error troubleshooting are pretty problematic and there are a lot of issues that happen even if you follow the step-by-step guides. They can work on fixing this issue. If there are a lot of issues in your Windows or your Office or anything, you restart your PC and it works. They need to get rid of this need."

"I'd like to see them add more features in the future in order to continue to advance the product."

"In terms of improvement, it should have tutorials when you first have the opportunity to use it, to be able to really learn it."

"Data protection and email security are almost the same for all the organizations, irrespective of their segment (SMB or enterprises), with standard subscription at least basic Data loss prevention and Advance threat protection can be enabled for SMB segments, it is available in enterprise version / Premium versions."

"The one big problem with the solution is if you are presenting in Teams and someone puts their hand up, you don't get a notification. If you are running a meeting and just presenting you don't know that people have their hands up and want to ask a question."

"They should do more testing before product releases."

"Using Office 365 is not that flexible on some mobile devices, like Android."

"There are some complexities to the initial setup if you use some of the more advanced features."

More Office 365 cons

Pricing and Cost Advice

"Negotiate for discounts."

"It is a little expensive although now, with the competition from Zoom and other products, they have lowered their prices and it is better."

"GoToMeeting is a little bit expensive compared to other products."

"The price of Office 365 is very expensive."

"Good reporting and good value subscriptions for international calls."

"The pricing is not really high, but one can get the software with the license key for free."

"I think that we pay $9.99 USD per user, monthly."

"Licensing fees are paid on a monthly basis, or we prepay them."

"Licensing, billing, and accounting are available from the management interface."

"I would rate the solution 3 out of 5 for the price. I think Microsoft presents a good solution concerning the price."

"The pricing/licensing is easy to manage."

More Office 365 pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

22%

Computer Software Company

16%

Real Estate/Law Firm

15%

Educational Organization

11%

Educational Organization

65%

Computer Software Company

Financial Services Firm

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What needs improvement with GoToMeeting?

The solution must include archive options to save the recorded meetings for future reference. The recording functionality can benefit our team by improving how meetings are recorded and shared. Pre...

See all answers

What is your primary use case for GoToMeeting?

I use the solution when someone is comfortable using it, and I recommend using it.

See all answers

What advice do you have for others considering GoToMeeting?

I rate the overall solution a nine out of ten.

See all answers

What is your experience regarding pricing and costs for Office 365?

For pricing, I think it's fairly priced, I would rate it 8.

See all answers

What needs improvement with Office 365?

The areas of Office 365 that have room for improvement are what should be better in this solution.

See all answers

What is your primary use case for Office 365?

A typical use case for Office 365 is how I primarily use this solution.

See all answers

Comparisons

Skype for Business vs GoToMeeting

Compared 62% of the time

TeamViewer vs GoToMeeting

Compared 21% of the time

Zoom vs GoToMeeting

Compared 17% of the time

More GoToMeeting Competitors

Google Workspace vs Office 365

Compared 36% of the time

Amazon WorkDocs vs Office 365

Compared 9% of the time

Atlassian Confluence vs Office 365

Compared 7% of the time

Microsoft OneDrive vs Office 365

Compared 7% of the time

Box vs Office 365

Compared 6% of the time

More Office 365 Competitors

Product Reports

Buyer's Guide

GoToMeeting

June 2025

Download GoToMeeting product report

Buyer's Guide

Office 365

May 2025

Download Office 365 product report

Also Known As

No data available

Microsoft Office 365, Office 365 Enterprise, Office 365 Enterprise E1, Office 365 Enterprise E3, Office 365 Enterprise E5, Office 365 ProPlus, Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium, Office 365 F1

Overview

GoToMeeting web conferencing software makes it simple and cost-effective to collaborate online with colleagues and customers. Best of all, meeting participants can share their webcams in high definition, so you can enjoy more personal interactions _ without needing a complicated setup.

GoTo

Office 365 is more than just Word, Excel, PowerPoint, and Outlook. It provides powerful services like business-class email, online storage, and teamwork solutions that you can access from anywhere. Bring teams and resources together with solutions like Microsoft Teams and Skype for Business that make working together more productive and enjoyable regardless of where participants are located. Easily implement security and privacy controls to help protect business data and devices against malicious threats and help you meet your compliance obligations. Automatic updates ensure your employees will always have the latest features and security updates.

Microsoft

Sample Customers

AAPT, ACD Groupe, Addison Fire, Avigilon Corporation, Basic Industries Ltd., Bitdefender, Branson School Online, Budd Van Lines, Business Fitness, Business Wire

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We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.