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Google Vault vs Mimecast Mailbox Continuity comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 29, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Google Vault
Ranking in Email Archiving
5th
Average Rating
8.8
Reviews Sentiment
6.6
Number of Reviews
13
Ranking in other categories
eDiscovery (1st)
Mimecast Mailbox Continuity
Ranking in Email Archiving
7th
Average Rating
8.0
Reviews Sentiment
6.1
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2025, in the Email Archiving category, the mindshare of Google Vault is 5.4%, down from 9.7% compared to the previous year. The mindshare of Mimecast Mailbox Continuity is 5.5%, up from 5.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Archiving Market Share Distribution
ProductMarket Share (%)
Google Vault5.4%
Mimecast Mailbox Continuity5.5%
Other89.1%
Email Archiving
 

Featured Reviews

Rahul Gill - PeerSpot reviewer
Has supported data retention and export tasks while leaving room for greater automation and feature expansion
If we can have more APIs open for Google Vault, that would be great, and instead of doing it manually, it would be better to do it programmatically. I think there is an API available with Google Vault, though I'm not certain about it. I have never used Vault programmatically, but if APIs exist, then it's beneficial, and if there aren't any, we should have the capability for programmers to create some sort of scripting so they can fetch the data. I assess the export feature in Google Vault in terms of ease and efficiency as quite efficient because most of the data we want to see is available in MBOX and PST formats. If possible, I would want to see Google Vault support additional formats such as iCal, iCad, or CardDAV, which are for iPhone users.
Todd Blake - PeerSpot reviewer
Provides peace of mind and expands well but needs a better interface
It's a hosted solution. I'm not sure which version of the solution Im on at this time. I would advise others to research all the options out there and see what the best fit is. We started this mailbox continuity project before we moved to Office 365. And now that we've moved to Office 365, we kind of don't need this piece of technology in the same way that we used to need it when we had an on-prem exchange. Therefore, make sure that you actually need it and then research to find the best options. Overall, I would rate the solution seven out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Google Vault acts as a great method for retrieving files from Google Drive and Gmail."
"Google Vault is a solution we can use for the data export of end-users."
"The most valuable feature of Google Vault is its reliability."
"Search feature is valuable for our customers."
"What I appreciate about Google Vault is that one of the best features is the ability to use retention policies; it covers mail, chat groups, calendars, sites, Drive, and Google Voice, and the data will remain in Google Vault even if it gets deleted by the user accidentally or intentionally."
"The most valuable features are automatic document and email retention."
"It is a very stable solution...It is a very scalable solution."
"One of the noteworthy aspects is that nothing ever gets deleted, which is convenient."
"We're now certain business-critical mail is perfectly protected in multiple ways."
"The Large File Send feature comes in handy when you have to send fairly large attachments."
"The most valuable feature of Mimecast Mailbox Continuity is real-time alerts."
"Mimecast has some good support services in place."
"The security is pretty good, and that's why we're going to upgrade to an even more advanced package. We used it when we had a power issue, and it works. It has been pretty reliable, and the support has been quite good."
"It has all the features required for distribution, such as the ability to mail."
 

Cons

"eDiscovery could be improved with additional information and an easier way to retain it."
"The knowledge base is not as in-depth as it should be."
"Searching could be improved. There's a lot of limitations when searching with Google Vault."
"Google Vault needs to improve its data export timing because sometimes, it takes a very long time to export the data."
"So, when doing a search, perhaps in some instances when you use terms, the information is not very precise in the sense that I'm not getting what I'm looking for. And in some instances, the information, not all the time, but in some instances, it might not be accurate. For example, when doing a search, if you use too many terms, it might not return any results."
"Compared to Microsoft, they have more features in terms of compliance and retention policies."
"Compared to Microsoft, they have more features in terms of compliance and retention policies."
"One thing I've noticed is that it splits the data files into multiple parts, like the PFT files. For example, when there is a large data size of any account, the backup process splits it into many files. This can be confusing and not very efficient when trying to manage the backups."
"The solution is expensive in comparison to similar solutions."
"The price of the solution is expensive. It can improve by reducing the price."
"The interface and the documentation could be improved. They can also include some more training resources and content like video. While setting things up, I had to search for the information quite a bit. It took me time to find the correct way to do something. The information is there, but it is sort of all over the place. They can create a better help knowledge base or help portal. It retains your email for 45 days. They can maybe increase this duration."
"The interface isn't the best. How everything works on the back end is confusing."
"Technical support has been slower than it was in the past, likely due to the pandemic."
 

Pricing and Cost Advice

"Google Vault comes as part of a package deal for us."
"Last year, the price was randomly increased and our customers were really facing a challenge around this. Google launched new pricing under different plans, where formerly there were only three plans, and now there are four, each with their own separate usage allowances. I think it's good, though. The basic plan is now the Business Starter plan, and many customers find this plan very convenient and minimal in price. Overall, the pricing for all the plans is good."
"The solution is expensive."
"The pricing is fairly cheap."
"Google Vault is a cheaply priced product. Monthly payments are to be made towards the licensing costs attached to the solution. There are no extra costs apart from the licensing costs attached to the solution."
"If you have Google Enterprise, then Google Vault is free to use."
"Its price is in the middle range. It is a structured licensing model where there are various components that you can add or choose to add or not."
"The price of Mimecast Mailbox Continuity is expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Comms Service Provider
7%
Manufacturing Company
7%
Educational Organization
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise4
Large Enterprise3
No data available
 

Questions from the Community

What do you like most about Google Vault?
It is a very stable solution...It is a very scalable solution.
What is your experience regarding pricing and costs for Google Vault?
There is no setup cost; it's only the pricing which one needs to pay upon subscribing to Google Vault services.
What needs improvement with Google Vault?
If we can have more APIs open for Google Vault, that would be great, and instead of doing it manually, it would be better to do it programmatically. I think there is an API available with Google Va...
Ask a question
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Overview

 

Sample Customers

Broadcom, Dr. Agarwal’s Eye Hospital, Globeflight, Maven Wave, McClatchy, NII Holdings, Safetec, Sheboygan County
DAC Beachcroft, OceanFirst, Currie & Brown, Alexander Forbes, Lagan Group, Lals Group, Greater Manchester Fire and Rescue Service, Wedlake Bell, Macmillan Cancer Support, Bech-Bruun
Find out what your peers are saying about Google Vault vs. Mimecast Mailbox Continuity and other solutions. Updated: November 2025.
872,869 professionals have used our research since 2012.