Commvault Cloud vs Google Vault comparison

Commvault and Google are both solutions in the eDiscovery category. Commvault is ranked #3 with an average rating of 8.8, while Google is ranked #2 with an average rating of 8.5. Commvault holds a 3.4% mindshare in eD, compared to Google’s 6.1% mindshare. Additionally, 95% of Commvault users are willing to recommend the solution, compared to 100% of Google users who would recommend it.

Commvault Cloud

Read 112 Commvault Cloud reviews

18,880 Views
378 Comparison Views

95% willing to recommend

Google Vault

Read 13 Google Vault reviews

1,892 Views
1,665 Comparison Views

100% willing to recommend

Commvault Cloud

Google Vault

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Executive SummaryUpdated on Oct 6, 2024

Commvault Cloud and Google Vault are competitors in data management and security solutions. Google Vault stands out in terms of feature set and cost-effectiveness, while Commvault is preferred for its support and customer satisfaction.

Features: Commvault Cloud provides comprehensive data management, robust security, and essential user tools. Google Vault offers simple but effective tools, superior integration capabilities, and a streamlined interface that aligns with Google Workspace.

Room for Improvement: Commvault Cloud users find configuration complexity, high initial setup cost, and the need for significant support as areas needing improvement. Google Vault users wish for expanded storage options, enhanced search capabilities, and a more responsive user experience.

Ease of Deployment and Customer Service: Commvault Cloud's deployment models are flexible but require significant support. Its customer service generally receives high praise. Google Vault is straightforward to deploy but lacks flexibility, leading users to desire better service responsiveness.

Pricing and ROI: Commvault Cloud's initial setup cost is high, which can impact ROI. Many users find long-term benefits justify the expense. Google Vault's low setup costs and integration benefits make it more cost-effective, with satisfactory ROI due to lower ongoing costs.

To learn more, read our detailed Commvault Cloud vs. Google Vault Report (Updated: December 2025).

Buyer's Guide

Commvault Cloud vs. Google Vault

December 2025

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Helped 879,310 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Commvault Cloud

Ranking in eDiscovery

3rd

Average Rating

8.6

Reviews Sentiment

7.0

Number of Reviews

112

Ranking in other categories

Backup and Recovery (3rd), Cloud Backup (2nd), Disaster Recovery as a Service (3rd), File Archiving (1st), Disaster Recovery (DR) Software (3rd), SaaS Backup (2nd), Threat Deception Platforms (1st), Container Backup Software (1st), AI IT Support (3rd)

Google Vault

Ranking in eDiscovery

2nd

Average Rating

8.8

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

Email Archiving (4th)

Mindshare comparison

As of December 2025, in the eDiscovery category, the mindshare of Commvault Cloud is 3.4%, up from 3.2% compared to the previous year. The mindshare of Google Vault is 6.1%, down from 17.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

eDiscovery Market Share Distribution
Product	Market Share (%)
Google Vault	6.1%
Commvault Cloud	3.4%
Other	90.5%

eDiscovery

Featured Reviews

Ankit Gagneja

Cloud Solution Architect at Tata Consultancy

Hybrid backup strategy has improved recovery orchestration and now supports flexible DR planning

I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically revolves around tiering of not frequently accessible data to glacier kind of storage, plus bringing in a high level of compression and deduplication capabilities. All those features I believe are there in other customers and they are bringing in new use cases from the AI perspective which I have not recently seen in Commvault. I have seen that Dell does have such features. We recently pitched a solution to the customers where we talked about data tiering and the other AI use cases, identifying the data by itself and autonomously taking decisions on how to tier the data between the different storage classes that we have. Those kind of capabilities that we have proposed to the customer as far as the partner solutions are concerned. I would like to see AI capabilities in Commvault Cloud. The rest of the features pretty much align with the other enterprise solutions that we have in the market. It is just the AI capability that is being asked by the customers as well as that I see missing with Commvault.

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Rahul Gill

GWS/M365 Consultant at a tech services company with 10,001+ employees

Has supported data retention and export tasks while leaving room for greater automation and feature expansion

If we can have more APIs open for Google Vault, that would be great, and instead of doing it manually, it would be better to do it programmatically. I think there is an API available with Google Vault, though I'm not certain about it. I have never used Vault programmatically, but if APIs exist, then it's beneficial, and if there aren't any, we should have the capability for programmers to create some sort of scripting so they can fetch the data. I assess the export feature in Google Vault in terms of ease and efficiency as quite efficient because most of the data we want to see is available in MBOX and PST formats. If possible, I would want to see Google Vault support additional formats such as iCal, iCad, or CardDAV, which are for iPhone users.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Its compression and deduplication allow us to store more backups and save storage space. The reporting is great; we are able to obtain critical business reports and infrastructure/usage information very easily."

"The email archiving feature is very smooth and better than others."

"Commvault Cloud stands out for its ease of use and reliable backups, along with its ability to handle large data volumes for VMs, servers, and applications."

"Great archive feature, OnePass, for the file system and Exchange servers."

"A very stable and scalable platform (you can backup/restore/protect a couple of MBs or hundred of TBs as well from the same console/platform)."

"It is just about as flexible as you can get; simple. You can put it anywhere you want. You can put it on-prem or in your cloud. I could see where a team that's looking for more of a follow the bouncy ball type of solution might get a little confused. "Oh, no. What do you mean I might have to do it this way or I can't do it that way?" Sometimes, people just want to be told what to do. For an enterprise environment, like we are at NDOT, everything we do is not standard. It is not industry standard; it is not normal. We have all kinds of one-offs. We do need flexibility in the solutions that we get. I will say that Metallic has been extremely flexible in that sense, where we are able to follow the bouncy ball if we wanted to. Obviously, we didn't. We did it our way and Metallic, as a whole solution, provided that to us with no issues."

"With the use of the cloud, the solution is easy to learn."

"The data is well-protected. It doesn't age off until it's copied. That's a big feature right there. When you reach the end of your retention, it does not expire until the secondary copy is completed. That allows you to hold onto data that otherwise would have aged off by retention. I like that feature. It's hard to just delete or lose data using the Commvault platform."

More Commvault Cloud pros

"It is a very stable solution...It is a very scalable solution."

"One of the noteworthy aspects is that nothing ever gets deleted, which is convenient."

"Google Vault is a solution we can use for the data export of end-users."

"In my opinion, the search functionality is the best feature. With Google Vault, we can quickly search for any email within Gmail accounts. And then we can get further information, such as if you want the full header or want to know any extra details about the emails."

"What I appreciate about Google Vault is that one of the best features is the ability to use retention policies; it covers mail, chat groups, calendars, sites, Drive, and Google Voice, and the data will remain in Google Vault even if it gets deleted by the user accidentally or intentionally."

"The most valuable feature of Google Vault is its reliability."

"Overall, I would rate Google Vault a ten out of ten."

More Google Vault pros

Cons

"When we started using Commvault, we felt that there were some technical issues with managing it, but we are comfortable enough with managing it now. There were many issues, like index corrupting, when we first started, but all those issues were resolved by the Commvault tech team."

"I would rate the customer support five out of ten. Customer support has very closed departments, requiring us to shuffle between them to get one thing done because representatives have limited accessibility."

"The customer support is not good."

"The solution is expensive in comparison to similar solutions."

"They can improve the VMware recovery and VMware backup. There is an improvement area on the VMware infrastructure. They can make available what they call a VSA proxy. They can have an appliance-type setup to deploy VSA backups and help recover quicker. They can have an appliance ready. Instead of having to have a server dedicated to that and installing software on a server, they can just provide an actual appliance for that."

"They can improve the security level for Windows. When mapping to the Windows, Commvault can take full control over data volumes so that the attacker can't delete the volume data, but the Windows admin can access the volumes. It would be great to block access at that level."

"The speed of the Office 365 Backup & Recovery feature is adequate. Microsoft controls the amount of bandwidth that people have when they're using Azure and the O365 environment... If they could work out something with Microsoft to improve the speed, that would help."

"The solution requires constant attention. Commvault is very complex. We are constantly making adjustments and working through hotfixes, updates, and issues."

More Commvault Cloud cons

"Compared to Microsoft, they have more features in terms of compliance and retention policies."

"One thing I've noticed is that it splits the data files into multiple parts, like the PFT files. For example, when there is a large data size of any account, the backup process splits it into many files. This can be confusing and not very efficient when trying to manage the backups."

"So, when doing a search, perhaps in some instances when you use terms, the information is not very precise in the sense that I'm not getting what I'm looking for. And in some instances, the information, not all the time, but in some instances, it might not be accurate. For example, when doing a search, if you use too many terms, it might not return any results."

"For us, customer service has been a bit lacking, probably with a rating of a five out of ten."

"It would be nice if Google would let us download the data in different formats."

"My personal opinion is that Google Vault could improve if they could have a similar version to Microsoft 365 where you can have an eDiscovery manager account. With this, you can separate a regular person from an organization and just transfer the specific files."

"Searching could be improved. There's a lot of limitations when searching with Google Vault."

"Although it does a good job of searching through data and exporting it, I feel that Google Vault should have more export options available to the user. As a reseller, our customers demand a lot from their Google products, and exporting is one area where there's a lot of improvement needed."

More Google Vault cons

Pricing and Cost Advice

"Commvault's license fee is per server-based."

"The pricing is far better than we had in the past. The license for Dell EMC was not too expensive, but the storage, given that Dell EMC is based on data domains, was pretty expensive."

"The solution is highly-priced."

"Our yearly cost is around €20,000... The cost is based on the number of users and the amount of data. They sell it per terabyte."

"One of the most interesting aspects is that the licensing model can be modified. We're paying for our licensing by the client, as opposed to the size of the footprint of the backup, which decreased our cost by about 20 percent."

"There is now a subscription based licence option that, depending on your environment, could offer a more efficient method to licence the solution if you are OPEX cost driven rather than CAPEX."

"It is cheaper than Veeam."

"The license is paid on an annual basis and the price is reasonable."

More Commvault Cloud pricing and cost advice

"Google Vault is a cheaply priced product. Monthly payments are to be made towards the licensing costs attached to the solution. There are no extra costs apart from the licensing costs attached to the solution."

"Last year, the price was randomly increased and our customers were really facing a challenge around this. Google launched new pricing under different plans, where formerly there were only three plans, and now there are four, each with their own separate usage allowances. I think it's good, though. The basic plan is now the Business Starter plan, and many customers find this plan very convenient and minimal in price. Overall, the pricing for all the plans is good."

"Google Vault comes as part of a package deal for us."

"The pricing is fairly cheap."

"If you have Google Enterprise, then Google Vault is free to use."

"The solution is expensive."

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Top Industries

By visitors reading reviews

Computer Software Company

13%

Financial Services Firm

11%

Manufacturing Company

10%

Government

Computer Software Company

10%

Educational Organization

Manufacturing Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	57
Midsize Enterprise	24
Large Enterprise	82

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	4
Large Enterprise	3

Questions from the Community

What do you like most about ThreatWise?

Security measures, including encryption and threat detection, contribute significantly to data protection, safeguarding against unauthorized access and cyber threats.

See all answers

What is your experience regarding pricing and costs for ThreatWise?

Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.

See all answers

What needs improvement with ThreatWise?

See all answers

What is your experience regarding pricing and costs for Google Vault?

There is no setup cost; it's only the pricing which one needs to pay upon subscribing to Google Vault services.

See all answers

What needs improvement with Google Vault?

See all answers

What is your primary use case for Google Vault?

A few use cases for Google Vault involve using it for custodian purposes where we have to store their mails, calendars, and mostly the mails, which we have done as a custodian process in order to s...

See all answers

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Compared 4% of the time

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Compared 4% of the time

HPE Zerto Software vs Commvault Cloud

Compared 3% of the time

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Compared 76% of the time

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Compared 8% of the time

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Compared 5% of the time

Mimecast Mailbox Continuity vs Google Vault

Compared 4% of the time

Proofpoint Intelligent Compliance Platform vs Google Vault

Compared 4% of the time

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Product Reports

Buyer's Guide

Commvault Cloud

December 2025

Download Commvault Cloud product report

Buyer's Guide

Google Vault

December 2025

Download Google Vault product report

Also Known As

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise

No data available

Overview

Commvault Cloud is the ultimate cyber resilience platform built to meet the demands of the hybrid
enterprise. Beyond its core functionality of data backup and recovery across diverse workloads, including applications, databases, virtual machines, and files, Commvault Cloud stands out as a robust defense against ransomware. Going beyond backup, the platform integrates advanced data security features such as encryption, access control, and threat detection, safeguarding against unauthorized access and cyber threats.

With tools for data management, classification, and migration, businesses can optimize storage costs, enhance accessibility, and comply with regulations seamlessly. Boasting cloud integration with major providers like AWS, Azure, and Google Cloud, Commvault Cloud leverages the scalability and flexibility of the cloud for comprehensive data protection and management. The platform's automation capabilities streamline tasks, and its reporting and analytics features provide valuable insights into data usage, potential risks, and optimization strategies. Commvault Cloud is not just a security tool; it is a key component of cyber resilience, enabling organizations to not only protect against cyberattacks but also recover swiftly and minimize the impact of incidents. Elevate your cyber resilience strategy with Commvault Cloud.

Commvault

Google Vault lets you retain, hold, search, and export data to support your organization’s archiving and eDiscovery needs. Vault supports:

Email messages
Chats in classic Hangouts with history turned on and Google Talk chats that are on the record
Google Groups
Files in Google Drive and Team Drives
Conversations in Hangouts Chat

Vault is entirely web-based, so there's no need to install or maintain any software. Vault is included with G Suite Enterprise, Business, Education, or Drive Enterprise edition. (Compare editions) Or you can buy Vault licenses for an additional $5 per user, per month.

Google

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company

Broadcom, Dr. Agarwal’s Eye Hospital, Globeflight, Maven Wave, McClatchy, NII Holdings, Safetec, Sheboygan County

Buyer's Guide

Commvault Cloud vs. Google Vault

December 2025

Free Report: Commvault Cloud vs. Google Vault

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