Commvault Cloud vs Google Vault comparison

Commvault and Google are both solutions in the eDiscovery category. Commvault is ranked #3 with an average rating of 8.4, while Google is ranked #2 with an average rating of 8.5. Commvault holds a 3.2% mindshare in eD, compared to Google’s 4.6% mindshare. Additionally, 95% of Commvault users are willing to recommend the solution, compared to 100% of Google users who would recommend it.

Commvault Cloud

Read 112 Commvault Cloud reviews

20,546 Views
616 Comparison Views

95% willing to recommend

Google Vault

Read 13 Google Vault reviews

1,937 Views
1,588 Comparison Views

100% willing to recommend

Commvault Cloud

Google Vault

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Executive SummaryUpdated on Oct 6, 2024

Commvault Cloud and Google Vault are competitors in data management and security solutions. Google Vault stands out in terms of feature set and cost-effectiveness, while Commvault is preferred for its support and customer satisfaction.

Features: Commvault Cloud provides comprehensive data management, robust security, and essential user tools. Google Vault offers simple but effective tools, superior integration capabilities, and a streamlined interface that aligns with Google Workspace.

Room for Improvement: Commvault Cloud users find configuration complexity, high initial setup cost, and the need for significant support as areas needing improvement. Google Vault users wish for expanded storage options, enhanced search capabilities, and a more responsive user experience.

Ease of Deployment and Customer Service: Commvault Cloud's deployment models are flexible but require significant support. Its customer service generally receives high praise. Google Vault is straightforward to deploy but lacks flexibility, leading users to desire better service responsiveness.

Pricing and ROI: Commvault Cloud's initial setup cost is high, which can impact ROI. Many users find long-term benefits justify the expense. Google Vault's low setup costs and integration benefits make it more cost-effective, with satisfactory ROI due to lower ongoing costs.

To learn more, read our detailed Commvault Cloud vs. Google Vault Report (Updated: March 2026).

Buyer's Guide

Commvault Cloud vs. Google Vault

March 2026

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Helped 884,976 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Commvault Cloud

Ranking in eDiscovery

3rd

Average Rating

8.6

Reviews Sentiment

7.0

Number of Reviews

112

Ranking in other categories

Backup and Recovery (4th), Cloud Backup (3rd), Disaster Recovery as a Service (2nd), File Archiving (1st), Disaster Recovery (DR) Software (4th), SaaS Backup (2nd), Threat Deception Platforms (1st), Container Backup Software (1st), AI IT Support (7th)

Google Vault

Ranking in eDiscovery

2nd

Average Rating

8.8

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

Email Archiving (5th)

Mindshare comparison

As of March 2026, in the eDiscovery category, the mindshare of Commvault Cloud is 3.2%, up from 2.7% compared to the previous year. The mindshare of Google Vault is 4.6%, down from 16.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

eDiscovery Mindshare Distribution
Product	Mindshare (%)
Google Vault	4.6%
Commvault Cloud	3.2%
Other	92.2%

eDiscovery

Featured Reviews

Ankit Gagneja

Cloud Solution Architect at Tata Consultancy

Hybrid backup strategy has improved recovery orchestration and now supports flexible DR planning

I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically revolves around tiering of not frequently accessible data to glacier kind of storage, plus bringing in a high level of compression and deduplication capabilities. All those features I believe are there in other customers and they are bringing in new use cases from the AI perspective which I have not recently seen in Commvault. I have seen that Dell does have such features. We recently pitched a solution to the customers where we talked about data tiering and the other AI use cases, identifying the data by itself and autonomously taking decisions on how to tier the data between the different storage classes that we have. Those kind of capabilities that we have proposed to the customer as far as the partner solutions are concerned. I would like to see AI capabilities in Commvault Cloud. The rest of the features pretty much align with the other enterprise solutions that we have in the market. It is just the AI capability that is being asked by the customers as well as that I see missing with Commvault.

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Rahul Gill

GWS/M365 Consultant at a tech services company with 10,001+ employees

Has supported data retention and export tasks while leaving room for greater automation and feature expansion

If we can have more APIs open for Google Vault, that would be great, and instead of doing it manually, it would be better to do it programmatically. I think there is an API available with Google Vault, though I'm not certain about it. I have never used Vault programmatically, but if APIs exist, then it's beneficial, and if there aren't any, we should have the capability for programmers to create some sort of scripting so they can fetch the data. I assess the export feature in Google Vault in terms of ease and efficiency as quite efficient because most of the data we want to see is available in MBOX and PST formats. If possible, I would want to see Google Vault support additional formats such as iCal, iCad, or CardDAV, which are for iPhone users.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I like the product because of its simplicity and the fact that it provides one single interface for managing everything, including storage, data, and policies."

"A very stable and scalable platform (you can backup/restore/protect a couple of MBs or hundred of TBs as well from the same console/platform)."

"The rate of duplication is great."

"The solution is very stable and offers a good level of performance."

"We are finally back with Commvault, and we now have a 100% compliance backup solution."

"We are very happy now with the technical support, as it is Indian."

"Commvault has support for backing up operating systems and servers."

"Commvault can do everything for every operating system and application, whether it is cloud-based, like Office 365, or not, it is possible with Commvault."

More Commvault Cloud pros

"Data retention is very valuable to us."

"What I appreciate about Google Vault is that one of the best features is the ability to use retention policies; it covers mail, chat groups, calendars, sites, Drive, and Google Voice, and the data will remain in Google Vault even if it gets deleted by the user accidentally or intentionally."

"Google Vault acts as a great method for retrieving files from Google Drive and Gmail."

"One of the noteworthy aspects is that nothing ever gets deleted, which is convenient."

"In my opinion, the search functionality is the best feature."

"The most valuable feature of Google Vault is its reliability."

"The most valuable features are automatic document and email retention."

"Overall, I would rate Google Vault a ten out of ten."

More Google Vault pros

Cons

"Commvault HyperScale X could improve by allowing backups of the storage area network (SAN)."

"I just wanted to compare the features, which are there in EMC NetWorker, which are not available in Commvault. We have things using Networker."

"The initial setup was complicated."

"Sometimes the web page doesn't work. I don't know if it's an outage or if there is maintenance going on in the background. From time to time, Commvault will suddenly stop taking backups for some intervals."

"They should move the CommServe outside of Windows machines and the database should be distributed among servers."

"The back of virtual machines needs improvement. I know they're working on it. They're always doing new things but I think they still have a little bit more to do."

"I would like to have a manager-level dashboard to review the backups. This is not from an administrative perspective where you can see the details of the execution. Rather, it would only show the percentage of completeness for each one."

"Commvault HyperScale X is more expensive for hybrid environments than traditional solutions."

More Commvault Cloud cons

"Searching could be improved. There's a lot of limitations when searching with Google Vault."

"EDiscovery could be improved. It's used for searching, holding, and exporting data for Vault and I believe it should be updated."

"Searching could be improved. There's a lot of limitations when searching with Google Vault."

"One thing I've noticed is that it splits the data files into multiple parts, like the PFT files. For example, when there is a large data size of any account, the backup process splits it into many files. This can be confusing and not very efficient when trying to manage the backups."

"eDiscovery could be improved with additional information and an easier way to retain it."

"Customer service has been a bit lacking."

"So, when doing a search, perhaps in some instances when you use terms, the information is not very precise in the sense that I'm not getting what I'm looking for. And in some instances, the information, not all the time, but in some instances, it might not be accurate. For example, when doing a search, if you use too many terms, it might not return any results."

"For us, customer service has been a bit lacking, probably with a rating of a five out of ten."

More Google Vault cons

Pricing and Cost Advice

"I would rate the price of Commvault Cloud seven out of ten with ten being the cheapest."

"The pricing has improved. It is simplified compared to the way that it was a few years ago. It is fairly straightforward and pretty easy to articulate to customers, which is handy."

"In India, this is a very expensive product."

"The license is paid on an annual basis and the price is reasonable."

"I looked at this at the beginning of the year and I don't remember what the prices were for all the other services, but I thought that Metallic's was fair. It was also highly rated, which was even more important than cost because I need a reliable, secure, backup method."

"You have to pay for the licenses and the hardware you need for the Commvault environment. If you don't have all the hardware, you have to buy it, which can cost a few million. In the end, it's vital to protect our data, so the price isn't an issue."

"It is a bit more than other products, but when you consider the time savings, it is saving money."

"The product is cheap."

More Commvault Cloud pricing and cost advice

"Google Vault comes as part of a package deal for us."

"Google Vault is a cheaply priced product. Monthly payments are to be made towards the licensing costs attached to the solution. There are no extra costs apart from the licensing costs attached to the solution."

"The pricing is fairly cheap."

"Last year, the price was randomly increased and our customers were really facing a challenge around this. Google launched new pricing under different plans, where formerly there were only three plans, and now there are four, each with their own separate usage allowances. I think it's good, though. The basic plan is now the Business Starter plan, and many customers find this plan very convenient and minimal in price. Overall, the pricing for all the plans is good."

"The solution is expensive."

"If you have Google Enterprise, then Google Vault is free to use."

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Top Industries

By visitors reading reviews

Computer Software Company

11%

Financial Services Firm

10%

Manufacturing Company

10%

Government

Manufacturing Company

Educational Organization

Comms Service Provider

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	57
Midsize Enterprise	24
Large Enterprise	82

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	4
Large Enterprise	3

Questions from the Community

What is your experience regarding pricing and costs for ThreatWise?

Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.

See all answers

What needs improvement with ThreatWise?

See all answers

What is your primary use case for ThreatWise?

I work with a variety of backup solutions including Commvault, Avamar, Rubrik, and similar tools. I am part of Tata Consultancy Services where we pitch all these solutions to customers from the bac...

See all answers

What is your experience regarding pricing and costs for Google Vault?

There is no setup cost; it's only the pricing which one needs to pay upon subscribing to Google Vault services.

See all answers

What needs improvement with Google Vault?

See all answers

What is your primary use case for Google Vault?

A few use cases for Google Vault involve using it for custodian purposes where we have to store their mails, calendars, and mostly the mails, which we have done as a custodian process in order to s...

See all answers

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Compared 11% of the time

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Compared 9% of the time

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Compared 3% of the time

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Compared 3% of the time

Acronis Cyber Protect vs Commvault Cloud

Compared 2% of the time

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Compared 38% of the time

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Compared 9% of the time

Veritas Enterprise Vault.cloud vs Google Vault

Compared 8% of the time

Veritas eDiscovery Platform vs Google Vault

Compared 7% of the time

Barracuda Email Protection vs Google Vault

Compared 5% of the time

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Product Reports

Buyer's Guide

Commvault Cloud

March 2026

Download Commvault Cloud product report

Buyer's Guide

Google Vault

March 2026

Download Google Vault product report

Also Known As

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise

No data available

Overview

Commvault Cloud is the ultimate cyber resilience platform built to meet the demands of the hybrid
enterprise. Beyond its core functionality of data backup and recovery across diverse workloads, including applications, databases, virtual machines, and files, Commvault Cloud stands out as a robust defense against ransomware. Going beyond backup, the platform integrates advanced data security features such as encryption, access control, and threat detection, safeguarding against unauthorized access and cyber threats.

With tools for data management, classification, and migration, businesses can optimize storage costs, enhance accessibility, and comply with regulations seamlessly. Boasting cloud integration with major providers like AWS, Azure, and Google Cloud, Commvault Cloud leverages the scalability and flexibility of the cloud for comprehensive data protection and management. The platform's automation capabilities streamline tasks, and its reporting and analytics features provide valuable insights into data usage, potential risks, and optimization strategies. Commvault Cloud is not just a security tool; it is a key component of cyber resilience, enabling organizations to not only protect against cyberattacks but also recover swiftly and minimize the impact of incidents. Elevate your cyber resilience strategy with Commvault Cloud.

Commvault

Google Vault lets you retain, hold, search, and export data to support your organization’s archiving and eDiscovery needs. Vault supports:

Email messages
Chats in classic Hangouts with history turned on and Google Talk chats that are on the record
Google Groups
Files in Google Drive and Team Drives
Conversations in Hangouts Chat

Vault is entirely web-based, so there's no need to install or maintain any software. Vault is included with G Suite Enterprise, Business, Education, or Drive Enterprise edition. (Compare editions) Or you can buy Vault licenses for an additional $5 per user, per month.

Google

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company

Broadcom, Dr. Agarwal’s Eye Hospital, Globeflight, Maven Wave, McClatchy, NII Holdings, Safetec, Sheboygan County

Buyer's Guide

Commvault Cloud vs. Google Vault

March 2026

Free Report: Commvault Cloud vs. Google Vault

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