The support is inadequate. We are dealing with them on our development talk today. There's a lot of finger-pointing going on in terms of whose problem it is. Moving our stuff up to the Google Cloud and getting it to work just as well as it does on people's development machines is problematic. Their support for that, even though we paid for it, isn't really very helpful. That's prevalent in the computer business. You need to have your own experts, otherwise you're really in trouble. The product is an eight out of 10. The support is at best a five. We have to write certain features ourselves because their offerings aren't very powerful. When I don't have a problem, it works pretty well, better than anybody else. But when I do have a problem, I'm severely impacted. It takes a lot of time and money to go back and fix it. What has gotten better with Google Cloud Text-to-Speech is their stuff sounds so natural, it really brings a smile to my face. I wish their support would be better.
