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Gluu Flex vs Ping Identity Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Gluu Flex
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
18th
Ranking in Access Management
14th
Average Rating
8.6
Reviews Sentiment
7.8
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Ping Identity Platform
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
6th
Ranking in Access Management
3rd
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
29
Ranking in other categories
Single Sign-On (SSO) (4th), Authentication Systems (7th), Data Governance (8th), Customer Identity and Access Management (CIAM) (2nd), Directory Servers (1st)
 

Mindshare comparison

As of June 2025, in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category, the mindshare of Gluu Flex is 1.0%, up from 0.4% compared to the previous year. The mindshare of Ping Identity Platform is 5.3%, down from 7.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity and Access Management as a Service (IDaaS) (IAMaaS)
 

Featured Reviews

EV
Facilitates improvement through feedback collection, quizzes, and event data generation
Gluu has a mobile app catering to field workers. Normal workers use the web app, a complete cloud-based solution. They log in on any device and access the system. Gluu filters and displays relevant information based on the user's role in the processes. Users can set it up to view as a viewer, worker, manager, or controller of the area. The front end offers different views but provides an easy dashboard for employees. On the dashboard, users can configure it to show tasks, related work instructions, and connected processes. It's very user-friendly, allowing end-users to understand their tasks and processes without needing in-depth knowledge.
MAHESHKUMAR7 - PeerSpot reviewer
Offers multi-factor authentication and application support side of PingFederate but application only supports specific protocols
A lot of teams work with technical support, but I work with it for user issues only. You might need support with things like application swaps, application names, and application URLs. I didn't know where to find those in Ping Identity, so I contacted technical support for those issues. The support team is very clever and active. They provide end-to-end support once an issue is created. I have worked with most of the support team. I also work with the support team because I work with the operations team. I provide 24/7 support to production and non-production environments. I coordinate with application and network teams to troubleshoot critical tickets and issues related to Ping Identity solutions.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Gluu has a mobile app catering to field workers. Normal workers use the web app, a complete cloud-based solution. They log in on any device and access the system."
"Most of the features are related to banking within this particular IT industry. Security and the market are also important features."
"The solution has a smooth and configurable user interface for single sign-on capabilities."
"It's convenient for users to log in through Ping using the Kerberos adapter because it doesn't require them to authenticate again."
"What I like best about PingID is that it's very user-friendly. PingID is well-built as a developer tool and regularly upgrades and updates via patches. I also like that PingID has clear documents that will help you integrate it with other solutions."
"The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logging in."
"The solution is stable. We haven't experienced any bugs or glitches."
"I work on the application onboarding process because we have multiple customers and get data from different sources."
"It offers robust features and customization options that justify the cost."
"The soundness of the solution is its most valuable feature. For example, if you are in our corporate network, you can log on without any traffic interfering."
 

Cons

"I would like to see features around federation, authentication, authorization, and AI APIs with a ChatGPT interface."
"The tool integrates AI into the process modeling aspect. I believe this addition will significantly enhance usability. Additionally, it might be beneficial to have the capability to import content from other tools into this platform. Our platform follows its business process modeling notation standard, which differs from BPM. It uses a simpler notation, making it easier. The ability to import content from other tools could accommodate users accustomed to different standards."
"Sometimes, there are issues with its stability."
"PingID's device management portal should be more easily accessible via a link. They provide no link to the portal like they do for the service. The passwordless functionality could be more comprehensive. You can't filter based on hardware devices. Having that filtering option would be great. Device authentication would be a great feature."
"The timing of the token validity, if it could be extended, would be great. I'm not sure if there is even an option to configure these types of settings."
"PingID would benefit from a better user interface for integration."
"The product's community has certain shortcomings that require improvement."
"PingAccess can only have one token provider, and you cannot enable two different token providers simultaneously."
"They could enhance the product's device tracking for better zero-trust security would be beneficial. Currently, it tracks IPs well but lacks detailed device information, which is crucial from a security standpoint."
"Currently, the main integration is SAML-based, but other integration methodologies need to be supported."
 

Pricing and Cost Advice

"The price is reasonable."
"The tool is cheaper compared to typical German products. I rate the product’s pricing a four out of ten."
"The tool is quite affordable."
"Ping Identity Platform is not an expensive solution."
"Ping Identity Platform is not very expensive."
"Compared to some SaaS-based solutions, the platform is relatively cost-effective."
"The platform's value justifies the pricing, especially considering its security features and scalability."
"The product is costly."
"PingID pricing is a ten out of ten because it's a little bit cheaper than other tools, such as Okta and ForgeRock, and supports multiple tools."
"The pricing is neither too expensive nor too cheap."
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Top Industries

By visitors reading reviews
Insurance Company
38%
Government
13%
Comms Service Provider
8%
Media Company
8%
Financial Services Firm
24%
Computer Software Company
10%
Manufacturing Company
9%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Gluu?
Gluu has a mobile app catering to field workers. Normal workers use the web app, a complete cloud-based solution. They log in on any device and access the system.
What is your experience regarding pricing and costs for Gluu?
The tool is cheaper compared to typical German products. I rate the product’s pricing a four out of ten. The cost depends on the model you choose. If you go bigger, like a thousand or more users, t...
What needs improvement with Gluu?
The tool integrates AI into the process modeling aspect. I believe this addition will significantly enhance usability. Additionally, it might be beneficial to have the capability to import content ...
What do you like most about PingID?
The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logg...
What is your experience regarding pricing and costs for PingID?
The pricing is neither too expensive nor too cheap.
What needs improvement with PingID?
The management console needs to be improved. PingID should revise it.
 

Also Known As

No data available
Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ
 

Overview

 

Sample Customers

Dubai Municipality
Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
Find out what your peers are saying about Gluu Flex vs. Ping Identity Platform and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.