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Gluu Flex vs Ping Identity Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Duo
Sponsored
Ranking in Access Management
5th
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
163
Ranking in other categories
Single Sign-On (SSO) (5th), Authentication Systems (2nd), ZTNA as a Service (2nd), Cisco Security Portfolio (1st), Multi-Factor Authentication (MFA) (1st), AI Data Analysis (7th)
Gluu Flex
Ranking in Access Management
24th
Average Rating
8.6
Reviews Sentiment
7.8
Number of Reviews
2
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (32nd)
Ping Identity Platform
Ranking in Access Management
7th
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
32
Ranking in other categories
Single Sign-On (SSO) (6th), Authentication Systems (10th), Data Governance (19th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (8th), Customer Identity and Access Management (CIAM) (3rd), Directory Servers (1st)
 

Featured Reviews

Charles Slaustas - PeerSpot reviewer
Information Technology Contractor at Insight global
Supports seamless authentication for users across multiple organizations and personal portals
The features I use in Cisco Duo include Duo Pushes to confirm my identity to the device, and eventually as MFA security was increased, I actually had to use exchange passcodes. Sometimes, I have to go into the site and get into Cisco Duo to retrieve the passcode, and many of them have been two-factor, where the sites send a passcode that I have to enter into Cisco Duo. It has been more of the latter. I have not seen issues with lagging or crashing on Cisco Duo's end; it was usually on the client end, often because someone set up a bad upgrade or there were connection issues with the Cisco Duo cloud through the administrative site.
EV
Owner at Process2product
Facilitates improvement through feedback collection, quizzes, and event data generation
Gluu has a mobile app catering to field workers. Normal workers use the web app, a complete cloud-based solution. They log in on any device and access the system. Gluu filters and displays relevant information based on the user's role in the processes. Users can set it up to view as a viewer, worker, manager, or controller of the area. The front end offers different views but provides an easy dashboard for employees. On the dashboard, users can configure it to show tasks, related work instructions, and connected processes. It's very user-friendly, allowing end-users to understand their tasks and processes without needing in-depth knowledge.
AmitRathod - PeerSpot reviewer
Senior Analyst at Toll Holdings Limited
Single sign-on has simplified access while adaptive authentication protects complex user journeys
Regarding areas for improvement in Ping Identity Platform, there is not much. In terms of licensing and implementation costs, it has premium pricing, and it has a very complex implementation. It provides greater feasibility, but it takes a very long time in terms of complete building. There is a very limited number of legacy support, which can pose potential difficulties in integrating with certain older or legacy systems. Additionally, issue troubleshooting can be difficult at times. Sometimes issues can be difficult to diagnose and require extensive technical expertise. There is also a very steep learning curve for administrative purposes and potential difficulties with offline authentication scenarios.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cisco Duo is quick to deploy and easy to start."
"Documentation is the most valuable feature, and if you ever have to reach out to them with a question, their support is also fantastic."
"The features of Cisco Duo have benefited my organization because it's secure, provides a way of accessing the workspace, and it's easy to operate from mobile."
"We like the different ways that it allows you to push notifications to people. It can do text, a phone call, and email. We liked the versatility for all of our different end-users, regardless of their level of understanding of the technology."
"The flexibility is the most valuable feature. We use it for the app on the phone. When we're at different locations, the phone is usually there, so we can use that. It has just been a very flexible option."
"Duo is a cloud-based product and it is a good product to maintain the security for the VPN."
"Cisco Duo has improved our operational efficiency and reduced costs in areas such as authentication, IT support, and security operations by enhancing our security workflows; pretty much everyone is using MFA at work, making it easy for us to see who is actually accessing our network and computers."
"I appreciate the secured push feature of Cisco Duo, which requires you to choose a number, because it enhances the security of your users, especially when combined with geolocation for a Verified Push, benefiting my company and our customers by making logins much more secure."
"Gluu has a mobile app catering to field workers. Normal workers use the web app, a complete cloud-based solution. They log in on any device and access the system."
"Most of the features are related to banking within this particular IT industry. Security and the market are also important features."
"I work on the application onboarding process because we have multiple customers and get data from different sources."
"It is a very stable solution."
"Overall, I see PingFederate as a stable product and I do not see any bugs at the moment."
"Ping Identity Platform can provide a solution for both workforce identity and access management and also for consumer identity and access management, which is CIAM."
"It gets a mobility portal in place in conjunction with Office 365. It provides very good possibilities and it's much better than other technology that we have used before which was unstable and slower."
"It offers robust features and customization options that justify the cost."
"If someone is looking for a solution that works both for on-prem or hybrid, I strongly recommend opting for the cloud."
"It provides ease of connecting all our devices."
 

Cons

"The price of Cisco Duo could be better."
"For upgrades, there should be a better notification of when they're coming out. We always have a testing phase, so we need to be ahead of it. It takes us longer before we can upgrade to the newest version."
"The new smart license model doesn't always work. It's very complicated."
"The only issue is the price is too high when compared to other products; Cisco Duo's pricing is high."
"An improvement for Cisco Duo would be a simplification of the licensing model since it's quite complicated to know what's included or not, especially now as it's part of Cisco Secure User Suite, and there are many modifications happening regarding the licensing."
"There is another issue with removing the application from your computer. It is difficult to remove the application on Windows."
"It is good on the functionality side, but their pricing model is a little bit weird."
"My experience with deploying Cisco Duo was a bit rough at first, but after we got it smoothed out, it has worked ever since."
"The tool integrates AI into the process modeling aspect. I believe this addition will significantly enhance usability. Additionally, it might be beneficial to have the capability to import content from other tools into this platform. Our platform follows its business process modeling notation standard, which differs from BPM. It uses a simpler notation, making it easier. The ability to import content from other tools could accommodate users accustomed to different standards."
"I would like to see features around federation, authentication, authorization, and AI APIs with a ChatGPT interface."
"The timing of the token validity, if it could be extended, would be great. I'm not sure if there is even an option to configure these types of settings."
"Ping Identity Platform must improve its UI since its management console is complicated."
"In terms of licensing and implementation costs, it has premium pricing, and it has a very complex implementation."
"We can choose a drop-down to search for which certificate we have to create, which is difficult."
"One significant challenge was ensuring smooth user migration during system upgrades in Ping."
"I think that the connection with like Microsoft Word, especially for Office 365, is a weak point that could be improved."
"It has a long way to go until it is a cloud-based solution."
"It requires some expertise to set up and manage."
 

Pricing and Cost Advice

"Cisco has the most expensive products because market leaders tend to charge a lot."
"Their pricing model is a little bit weird. Currently, there is no price advantage in signing up for yearly contracts. There are no additional costs to the standard licensing costs."
"Cisco's licensing is always a bit complicated to understand, but the price is fair. It could be more expensive than others, but the way they integrate everything, it has a fair price."
"Our licensing fee is currently on an annual basis."
"Duo Security's pricing is good, fair, and very comparable to today's market."
"The pricing is pretty competitive. It's pretty cheap. Anybody can adopt it."
"It is affordable for what's coming to the table with it, but in this day and age, the cost is looked at under a microscope, and companies need to very finely define what is needed versus what is critical. In some cases, it might not be cost-effective for a company to have it. In a lot of other cases, it is the cost of doing business."
"The product’s pricing is reasonable."
"The price is reasonable."
"The tool is cheaper compared to typical German products. I rate the product’s pricing a four out of ten."
"Compared to some SaaS-based solutions, the platform is relatively cost-effective."
"PingID pricing is a ten out of ten because it's a little bit cheaper than other tools, such as Okta and ForgeRock, and supports multiple tools."
"The product is costly."
"The tool is quite affordable."
"Ping offers flexible pricing that's not standardized."
"Ping Identity Platform is not an expensive solution."
"The platform's value justifies the pricing, especially considering its security features and scalability."
"The pricing is neither too expensive nor too cheap."
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Financial Services Firm
11%
Comms Service Provider
9%
Manufacturing Company
8%
Insurance Company
42%
Comms Service Provider
16%
Construction Company
9%
Outsourcing Company
8%
Financial Services Firm
16%
Manufacturing Company
9%
Outsourcing Company
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business64
Midsize Enterprise28
Large Enterprise82
No data available
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise22
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Du...
What is your experience regarding pricing and costs for Duo Security?
Regarding the pricing, what actually happened was that we got the product purchased through our HQ, so the costing as...
What needs improvement with Duo Security?
I do not have a straight answer for how Cisco Duo can be improved at this time. With the implementation that we are g...
Ask a question
Earn 20 points
What is your experience regarding pricing and costs for PingFederate?
Regarding pricing for Ping Identity Platform, I would rate it eight out of ten.
What needs improvement with PingAccess?
The areas where I think PingFederate needs room for improvement include that the most significant area I would recomm...
What is your primary use case for PingAccess?
The main use case for PingFederate is that we are maintaining the centralized single sign-on with DuroSengel and Cara...
 

Also Known As

Duo Security
No data available
Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ
 

Overview

 

Sample Customers

Information Not Available
Dubai Municipality
Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
Find out what your peers are saying about Gluu Flex vs. Ping Identity Platform and other solutions. Updated: September 2026.
920,939 professionals have used our research since 2012.