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Gluu Flex vs Microsoft Entra ID comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Duo
Sponsored
Ranking in Access Management
5th
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
163
Ranking in other categories
Single Sign-On (SSO) (5th), Authentication Systems (2nd), ZTNA as a Service (2nd), Cisco Security Portfolio (1st), Multi-Factor Authentication (MFA) (1st), AI Data Analysis (7th)
Gluu Flex
Ranking in Access Management
24th
Average Rating
8.6
Reviews Sentiment
7.8
Number of Reviews
2
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (32nd)
Microsoft Entra ID
Ranking in Access Management
1st
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
278
Ranking in other categories
Single Sign-On (SSO) (2nd), Authentication Systems (1st), Identity Management (IM) (3rd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (1st), Microsoft Security Suite (2nd)
 

Featured Reviews

Charles Slaustas - PeerSpot reviewer
Information Technology Contractor at Insight global
Supports seamless authentication for users across multiple organizations and personal portals
The features I use in Cisco Duo include Duo Pushes to confirm my identity to the device, and eventually as MFA security was increased, I actually had to use exchange passcodes. Sometimes, I have to go into the site and get into Cisco Duo to retrieve the passcode, and many of them have been two-factor, where the sites send a passcode that I have to enter into Cisco Duo. It has been more of the latter. I have not seen issues with lagging or crashing on Cisco Duo's end; it was usually on the client end, often because someone set up a bad upgrade or there were connection issues with the Cisco Duo cloud through the administrative site.
EV
Owner at Process2product
Facilitates improvement through feedback collection, quizzes, and event data generation
Gluu has a mobile app catering to field workers. Normal workers use the web app, a complete cloud-based solution. They log in on any device and access the system. Gluu filters and displays relevant information based on the user's role in the processes. Users can set it up to view as a viewer, worker, manager, or controller of the area. The front end offers different views but provides an easy dashboard for employees. On the dashboard, users can configure it to show tasks, related work instructions, and connected processes. It's very user-friendly, allowing end-users to understand their tasks and processes without needing in-depth knowledge.
Stafin Jacob - PeerSpot reviewer
Microsoft 365 Security & Compliance Practice Lead at Invoke
Identity has become our central gatekeeper and has provided secure single sign-on for all users
Microsoft Entra ID can improve by focusing more on new passwordless methods and becoming a primary adopter. One feature we would like to see is the ability to have security questions for password resets. I know the current capability is phasing out, so we do not have an alternative method yet. Customers who already use security questions require a smoother transition for that capability to be available. My experience with the deployment has had some challenges, particularly around the Microsoft MFA campaigns. The hardest part is moving users from a different MFA provider to the Microsoft MFA provider, as it ultimately depends on user activity. In large enterprises with numerous users across various geographies, this transition takes time. If there are ways to exert more control around that process, it would improve the situation.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Without Cisco Duo, that would be very tough because Cisco Duo is a one-stop-shop, especially with their console."
"The most valuable feature of Cisco Duo for us is the multi-factor authentication."
"The single pane of glass management is very important and it is part of the reason we went with Duo, and anything we can do to save time for our administrators, help desk staff, and engineers, is valuable to us."
"Since Duo Security provides a single place to log in for our SaaS applications, we don't have to manage user accounts and remember passwords for each specific application."
"Duo features benefit my company by making logins more secure and simpler. Everything is in one box, so we don't have multiple servers trying to do the same thing."
"The decision to choose Cisco Duo is based on the many features it offers that we did not find in other applications, and since we were already using Cisco for our other needs, it made sense not to switch to a competitor."
"With respect to our users feeling safe, secure, supported, and included, Duo Security is among the best solutions that we have ever used."
"In the world of network security, it is outstanding and very strong."
"Most of the features are related to banking within this particular IT industry. Security and the market are also important features."
"Gluu has a mobile app catering to field workers. Normal workers use the web app, a complete cloud-based solution. They log in on any device and access the system."
"Delegated permissions and federated credentials are valuable features of Entra ID."
"After integrating Microsoft Entra ID with my Linux and Windows environments, I have not encountered a single incident of wrong authentication or suspicious logins because I use MFA, and my support staff tickets have dropped by about 60%."
"Conditional Access, Geofencing, and Azure Multi-Factor Authentication are the major security features to secure resources."
"Azure AD allowed us to get rid of servers and other hardware running at our offices. We moved everything to the cloud. Once we set up roles and permissions, it's only a matter of adding people and removing people from different groups and letting permissions flow through."
"Overall the solution functions very well, such as the ability to access it from the cloud."
"Single sign-on, license management, and role management are the most valuable features. Integration with Microsoft 365 is also very valuable."
"Customer service and support are perfect, especially when I'm dealing with my local third-party Microsoft vendor, who always supports me at any time."
"Installation is straightforward. It only took a couple of hours to set everything up."
 

Cons

"Cisco Duo could definitely be improved, particularly regarding some of the reporting it does, as it currently lacks detail; for example, we had an issue where someone was getting prompted multiple times, but the console only detected it that one time."
"Technical support seems to be lacking. It takes a long time for them to come back to the customer."
"Improving Cisco Duo might involve alerting us about telephony credits when people receive texts. We hit zero at one point, and we were running around in circles without any idea until I discovered it. That's my only complaint."
"There could be improvements made to the dashboards and more integration with the rest of the Cisco ecosystem."
"It took me a while to figure it out. I went to every user and forced them to set it up. I might have done it the long way."
"Cisco Duo is a modern product that does not support older applications, lacking backward compatibility. It should work on supporting legacy applications and legacy approaches."
"There is another issue with removing the application from your computer. It is difficult to remove the application on Windows."
"Certain customers can not use this product because it is cloud-based."
"The tool integrates AI into the process modeling aspect. I believe this addition will significantly enhance usability. Additionally, it might be beneficial to have the capability to import content from other tools into this platform. Our platform follows its business process modeling notation standard, which differs from BPM. It uses a simpler notation, making it easier. The ability to import content from other tools could accommodate users accustomed to different standards."
"I would like to see features around federation, authentication, authorization, and AI APIs with a ChatGPT interface."
"The area that needs improvement is integrating IDs between multiple environments and forests. In our case, it's hard to get the identities from multiple forests into one location. This is probably our biggest challenge."
"Adding a new account can be tricky."
"Microsoft Entra ID's impact on access and identity management is relatively limited."
"Compared to what we can do on-prem, Azure AD lacks a feature for multiple hierarchical groups."
"Something that can be improved is their user interface. It needs to be better."
"I would like to see some additional attributes for user objects in Microsoft Entra, especially for tasks such as users and account validation, including guest users and guest accounts."
"On-premise capabilities for information and identity management need improvement but I know these are in pipeline."
"We have a lot of freedom in using the Group Policy Objects and, although Group Policy Objects are part of Azure Active Directory, there are still a lot of things that can be improved, such as providing local admin rights to a user. There are various, easy ways that I can do that in the on-premises version, but in the cloud version, it is a bit difficult. You have to create a bunch of policies to make it work."
 

Pricing and Cost Advice

"My experience with the pricing, setup cost, and licensing of Cisco Duo has been great. We've been there for 10 years. While we haven't gone through the setup part for a while, licensing is straightforward and convenient for higher education because student populations are included. So, we don't have to pay extra for it. We just pay for our knowledge workers, which has been great, and the cost is reasonable."
"The licensing is very good because it does not cost a lot of money. It's affordable for all-sized customers, including enterprises. There is an additional cost for premium support."
"I believe the licensing model is excellent as it offers flexibility to our customers, allowing them to adopt a crawl, walk, or run approach."
"Price wise, it's not cheap, but it's not expensive at all either. It's in the middle."
"It's a bit confusing because we're on a three-year plan with a certain number of licenses, and we've gone over that number. They told us that when we renew, they will add all these licenses. We've expanded quickly, so everyone's kind of scared because no one knows what the bill is with the long pricing cycle."
"I am not aware of the pricing. There are two departments, and I don't have any information about them."
"It has a fair pricing model. I know they have different tiers, but it would be nice to have different types of licenses for certain groups of users in our organization. That way, we wouldn't have to lump everybody into one group. That would be also one complaint."
"Overall, the pricing is fair. Customers can wrap it into their Enterprise Agreement, making it easier for them to solve their issues."
"The tool is cheaper compared to typical German products. I rate the product’s pricing a four out of ten."
"The price is reasonable."
"The price of the solution was reasonable."
"The basic tier of Azure Active Directory is free, so many users use the service for free. For a small company having the security and compliance that Azure offers is a great benefit. For small companies that are using the basic services, not having to pay for Azure Active Directory is the main asset because they can manage their users and have authentications tools and security."
"The pricing of Azure Active Directory is competitive. By default, the product exists in almost every Microsoft cloud product. But it then depends on the features that a customer really wants to make use of."
"The solution costs us 60,000 Rupees annually, just over $700, and there are no additional costs."
"Active Directory is bundled with a package of Microsoft services, so it doesn't cost much. I don't know about the individual license of Active Directory."
"MFA and P2 licenses for two Azures for fully-enabled scenarios and features cost a lot of money. This is where Okta is trying to get the prices down."
"The licensing model is straightforward. I don't think there are any issues with the E3 license or E5 license."
"Its price is per user. It is also based on the type of user that you're synchronizing up there."
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Financial Services Firm
11%
Comms Service Provider
9%
Manufacturing Company
8%
Insurance Company
42%
Comms Service Provider
16%
Construction Company
9%
Outsourcing Company
8%
Outsourcing Company
13%
Financial Services Firm
10%
Manufacturing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business64
Midsize Enterprise28
Large Enterprise82
No data available
By reviewers
Company SizeCount
Small Business91
Midsize Enterprise42
Large Enterprise162
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Du...
What is your experience regarding pricing and costs for Duo Security?
Regarding the pricing, what actually happened was that we got the product purchased through our HQ, so the costing as...
What needs improvement with Duo Security?
I do not have a straight answer for how Cisco Duo can be improved at this time. With the implementation that we are g...
Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Azure Active Directory?
I primarily use Microsoft Entra ID's free tier, so I have not faced any issues with pricing; I hope this free tier re...
What needs improvement with Azure Active Directory?
To improve Microsoft Entra ID, I believe it should be openable with third-party applications to use Microsoft Authent...
What is your primary use case for Azure Active Directory?
My main use case for Microsoft Entra ID is the authentication of M365, Azure, and third-party applications like Sales...
 

Also Known As

Duo Security
No data available
Azure AD, Azure Active Directory, Azure Active Directory, Microsoft Authenticator
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Information Not Available
Dubai Municipality
Microsoft Entre ID is trusted by companies of all sizes and industries including Walmart, Zscaler, Uniper, Amtrak, monday.com, and more.
Find out what your peers are saying about Gluu Flex vs. Microsoft Entra ID and other solutions. Updated: September 2026.
920,939 professionals have used our research since 2012.