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Fortinet FortiSIEM vs LogicMonitor comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiSIEM
Average Rating
7.6
Reviews Sentiment
6.5
Number of Reviews
74
Ranking in other categories
Security Information and Event Management (SIEM) (7th)
LogicMonitor
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
26
Ranking in other categories
Application Performance Monitoring (APM) and Observability (16th), Network Monitoring Software (9th), IT Infrastructure Monitoring (11th), Container Monitoring (5th), Cloud Monitoring Software (13th), AIOps (6th)
 

Mindshare comparison

Fortinet FortiSIEM and LogicMonitor aren’t in the same category and serve different purposes. Fortinet FortiSIEM is designed for Security Information and Event Management (SIEM) and holds a mindshare of 3.3%, up 3.0% compared to last year.
LogicMonitor, on the other hand, focuses on IT Infrastructure Monitoring, holds 2.2% mindshare, down 2.4% since last year.
Security Information and Event Management (SIEM)
IT Infrastructure Monitoring
 

Featured Reviews

Oliver Jackson - PeerSpot reviewer
Systems monitoring enhanced by firewall and intrusion detection features
My primary use case for Fortinet FortiSIEM is systems monitoring and alerting. I use it for standard functions like log monitoring, incident detection, and notification.  My customers are mostly medium-sized enterprises ranging from engineering companies, mining companies, independent schools, and…
Henry-Steinhauer - PeerSpot reviewer
They have an active community of users who are willing to share their experiences and how they have extended the solution to do unusual things.
I'm a learn-by-example person, so it would be nice to have a cookbook for enterprise management. They have a rich API process, but there aren't many examples of how to do enterprise-style work. It is peculiar about how to do it for one device, but not necessarily thousands. LogicMonitor can effortlessly pull data from one item at a time. I have yet to find an excellent way to get LogicMonitor to show me all the WAN devices and how they're doing in terms of capacity.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The seamless integration with FortiGate is the solution's most valuable aspect."
"The most valuable feature is the ability to view all the network events on a single pane and find the point of contact or point of the incident."
"The most valuable feature of Fortinet FortiSIEM is the correlation of many events."
"The event correlation is pretty robust. The GUI is pretty good."
"The Threat Hunting feature provides complete traffic analysis."
"It's very easy for anyone to work with."
"FortiSIEM is a great tool for making security processes transparent."
"The most valuable features for us are the built-in reports and alerts, along with the extreme flexibility in reporting and rule generation."
"The breadth of its ability to monitor all our environments, putting it in one place, has been helpful. This way, we don't have to manage multiple tools and try to juggle multiple balls to keep our environment monitored. It presents a clear picture to us of what is going on."
"The most valuable feature is the visualization of the data that it is collecting. I have used many products in the past and they tend to roll up the data. So, if you're looking at data over long periods of time, they start averaging the data, which can skew the figures that you're looking at. With LogicMonitor, they have the raw data there for two years, if you are an enterprise customer. If you are looking at that long duration of data, you're seeing exactly what happened during that time."
"The initial setup is very simple."
"LogicMonitor saves time in terms of its ability to proxy a connection through a device. For example, if you are troubleshooting a device, which you may want to connect to, you can proxy this connection through the platform. As a support resource, I don't need to use multiple platforms to connect to a device to further investigate the issue. It is all consolidated. From that perspective, it saves time because a resource now only needs to use one platform."
"The alerting would be number one in my book. The thresholds for getting alerts for different criteria are pretty well-thought-out. We don't get many false positives or negatives on the alerting side. If we do get an email alert or some similar alert, we know that it is something that has to be looked at."
"The plugins are easy to integrate, and LogicMonitor provides these add-ons for vendors like VMware. It becomes very easy to integrate them and take the data sources."
"The solution’s overall reporting capabilities are pretty powerful compared to ones that I have used previously. It seems like it has a lot of customizations that you can put in, but some of the out-of-the-box reports are useful too, like user logon duration and website latency. Those type of things have been helpful and don't require a lot of, if any, changes to get useful content out of them. They have also been pretty easy to implement and use."
"The dashboards are the big seller for us. When our customers can see those graphs and are able to interact with the data, that is valuable. They can easily adjust time ranges and the graphs display the data fast. We've used other tools in the past, where you'd say, "Hey, I want the last three months of data on a graph," and it would just sit there and crunch for five minutes before you'd actually see the data. With LogicMonitor, the fast reliability of those dashboards is huge."
 

Cons

"The stability of the product is an area of concern where improvements are required."
"There is no proper guide for integration or configuration."
"The built-in APIs in Fortinet FortiSIEM are somewhat lacking and could be improved for better integration with external ITSM products."
"When compared with some competitors, in terms of performance, the CPU and RAM requirements and the capability of coordination with development all need some improvement."
"The backup and recovery process for this solution needs improvement."
"Areas for improvement would be the ease of use and the integration with Fortinet's own products."
"With FortiSIEM, the issue has to do with the ways we can generate a report. It's not as flexible compared to that with other SIEM tools, like Splunk."
"The interface needs some improvements because it's a bit cumbersome when you're trying to view items. It takes some time to get used to. Additionally, sometimes the scrolling does not work."
"Role-based permissions could be better and updating modules could be smoother."
"It needs better access for customizing and adding monitoring from the repository. That would be helpful. It seems like you have to search through the forums to figure out what specific pieces you need to get in for specific monitoring, if it's a nonstandard piece of equipment or process. You have to hunt and find certain elements to get them in place. If they could make it a bit easier rather having to find the right six-digit code to put in so it implements, that would be helpful."
"LogicMonitor should improve its logging features. It can become expensive and should be cost-effective. It would be great to see prebuilt templates for alerting methods in LogicMonitor that are similar to the prebuilt dashboards. Currently, users have to build their alerting configurations."
"Dashboarding capabilities could be enhanced. It is cumbersome, you must do it all at once, and then you must repeat the process every now and then."
"One of the areas that I sometimes find confusing is the way that the data is presented. For example, a couple of weeks back I was looking at bandwidth utilization. That's quite a difficult thing to present, but they should try to dumb down how the data is presented and simplify what they're presenting."
"The ease of use with data source tuning could be improved. That can get hairy quickly. When I reach out for help, it's usually around a data source or event source configuration. That can get challenging."
"The topology mapping is all based on the dynamic discovery of devices that could talk to each other. There is no real manual way that you can set up a join between two devices to say, "This is how this network is actually set up." For example, if you have a device, and you're only pinning that device and not getting any real intelligent information from it, then it can't appear on the map with other devices. Or if it can appear, then it won't show you which devices are actually joined to it."
"Automated remediation of issues has room for improvement. I don't know how best to handle it, but I know that they're kind of working on it. I know there are some resources that can do automated remediation. I would like them to improve this area so it could be completely hands-free, where it detects an issue, such as, if a CPU is running high. There are ways to do it even now, but it's a bit more involved."
 

Pricing and Cost Advice

"Its price can be better. We are Fortinet partners, so we can get discounts, but its price can be an issue at the beginning for others. There is a licensing scheme for every case. There are three licensing schemes that we can choose from."
"We pay for a license for FortiSIEM. We pay for the license and renewal."
"We bought the perpetual license, so we own the product, but there is a three-year support renewal fee for that."
"The solution is available for both, perpetual and subscription licenses."
"Fortinet FortiSIEM is very cost-efficient compared to other SIEM solutions."
"If one is cheap and ten is expensive. I rate the tool's price as an eight out of ten. Compared with Splunk or Oracle, Fortinet is cheap."
"Fortinet's products are not expensive, it is less than the competition."
"Fortinet FortiSIEM is cheaper compared to other products."
"The solution is not expensive."
"LogicMonitor is competitively priced at the same level as other vendors, like Datadog."
"I know we are saving at least several hundred thousand dollars in that we're not buying Cisco Prime."
"We have definitely seen ROI with LogicMonitor. We used to provide 24/7 IT support for our users. We have since been able to change to operating just within normal business hours for IT support, and LogicMonitor was a large part of being able to accomplish that."
"We pay for the enterprise tech support."
"As a managed services provider, the licensing model that LogicMonitor provides us is excellent. We are able to scale up and scale down as needed. The pricing is reasonable for the amount of features and support that they provide."
"It definitely pays for itself in the amount of time we're not spending with false errors or things that we haven't quite dealt with monitoring. It has been good cost-wise."
"It can handle scaling. It is like any other cloud service. There is a cost associated with scaling, so we currently don't monitor all of our environments. We monitor just the customer-facing production environments. It would be nice if we could monitor our dominant environments, but we will have to pay a lot more due to the scaling issue. So, there's a balance there between what we would like and what we are willing to pay for."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
9%
Comms Service Provider
7%
Government
7%
Computer Software Company
19%
Financial Services Firm
12%
Manufacturing Company
9%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Fortinet FortiSIEM?
Fortinet FortiSIEM needs to provide better API integrations to users.
What is your experience regarding pricing and costs for Fortinet FortiSIEM?
As a service, the cost is reasonable and affordable with scalable pricing based on the number of monitored devices. However, setting it up for oneself as an enterprise-licensed product can be quite...
What needs improvement with Fortinet FortiSIEM?
The built-in APIs in Fortinet FortiSIEM are somewhat lacking and could be improved for better integration with external ITSM products. Improving software stability and reducing bugs will make it a ...
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
What do you like most about LogicMonitor?
LogicMonitor helps us prevent potential downtime. It's pretty good. It generates low-level warnings that aren't necessarily preemptive but can still alert us to issues we should investigate. These ...
What is your experience regarding pricing and costs for LogicMonitor?
The pricing can vary yearly or monthly, depending on the clients we're working with and their size and scale. For example, the pricing for a customer with ten thousand licenses versus a hundred lic...
 

Also Known As

FortiSIEM, AccelOps
No data available
 

Overview

 

Sample Customers

FortiSIEM has hundreds of customers worldwide in markets including managed services, technology, financial services, healthcare, and government. Customers include Aruba Networks, Compushare, Port of San Diego, Cleveland Indians, Infoblox, Healthways, and Referentia.
Kayak, Zendesk, Ted Baker, Trulia, Sophos, iVision, TekLinks, Siemens
Find out what your peers are saying about Fortinet FortiSIEM vs. LogicMonitor and other solutions. Updated: May 2020.
850,760 professionals have used our research since 2012.