Try our new research platform with insights from 80,000+ expert users

Fortinet FortiAuthenticator vs Okta Workforce Identity comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.4
Fortinet FortiAuthenticator improved security and compliance, yet financial gains are hard to quantify with some citing reduced costs.
Sentiment score
7.2
Okta Workforce Identity offers 20%-30% ROI by enhancing efficiency, security, and reliability despite customization issues for some users.
It enhances security by ensuring only the right person can access systems, even if their login credentials are compromised.
We have our dashboard to log in via Okta Workforce Identity.
 

Customer Service

Sentiment score
6.8
Fortinet FortiAuthenticator offers generally responsive support with some variance in effectiveness based on complexity and local availability.
Sentiment score
7.2
Okta Workforce Identity's customer service is highly rated for responsiveness, expertise, and efficiency, despite occasional inconsistency.
Technical support from Fortinet deserves a rating of 10.
Customer service and support are excellent.
At times, some technical staff lack knowledge, which delays issue resolution.
They are very supportive; they just open a ticket, and they support us very professionally.
We had an issue with the Okta Workforce Identity dashboard once in 2023 when we had an outage, but it recovered in a few minutes.
 

Scalability Issues

Sentiment score
7.7
Fortinet FortiAuthenticator offers scalable user capacity and integrates well, though minor manual adjustments may be needed.
Sentiment score
7.5
Okta Workforce Identity offers excellent scalability, supporting thousands of users and diverse infrastructures in cloud and on-premise environments.
I find Fortinet FortiAuthenticator to be highly scalable, and I would rate it an eight out of ten for scalability.
Fortinet FortiAuthenticator should be sufficiently scalable.
The scalability of FortiAuthenticator is good, and I would rate it an eight on a scale of one to ten.
 

Stability Issues

Sentiment score
7.4
Fortinet FortiAuthenticator is generally stable, though hardware defects and syncing issues affect performance in high-volume environments.
Sentiment score
7.9
Okta Workforce Identity is highly stable and reliable, with minimal issues, earning top ratings and few disruptions.
It remains stable even when the number of concurrent users increases.
Okta Workforce Identity is a stable product.
 

Room For Improvement

Fortinet FortiAuthenticator needs improved usability, integration, support, affordability, customization, and stability for better user authentication efficiency.
Okta Workforce Identity needs better integration, improved reporting, enhanced MFA, user-friendly interface, and competitive pricing alongside other improvements.
For example, authentication for wireless users expires after 24 hours, requiring re-authentication daily.
I recommend Fortinet make its images migratable between environments.
The technical support could be improved as some staff lacks the necessary knowledge to assist effectively.
If there was a fingerprint option, then only the person who has already added their fingerprint on their mobile phone could access it.
It could improve in the governance part, particularly regarding better role management and workflow, as I feel it is tedious on Okta.
I believe that if we integrate the workflows section into the main Okta Workforce Identity dashboard, it can be very useful.
 

Setup Cost

Fortinet FortiAuthenticator is praised for its affordable, straightforward user-based pricing, especially compared to Cisco solutions.
Okta Workforce Identity offers competitive pricing, but costs can be high for large organizations and smaller companies might find it expensive.
Fortinet FortiAuthenticator is not overly expensive compared to other Fortinet subscriptions.
 

Valuable Features

Fortinet FortiAuthenticator offers easy setup, cost-effectiveness, strong integration, detailed logging, and flexible two-factor authentication options.
Okta Workforce Identity enhances efficiency with centralized management, Single Sign-On, and Multi-Factor Authentication, ensuring security and flexibility.
The integration with FortiToken is outstanding, adding a layer of security for authentication.
We use multi-factor authentication for enhancing security.
The most valuable feature I find in FortiAuthenticator is web filtering.
For the end user, it is beneficial as they do not have to remember a password or keep the password on a post-it for different applications; they just authenticate once to access several services and service providers.
Multi-factor authentication in Okta Workforce Identity is very useful so people who do not have access or are trying to access using just a user ID and password will be completely blocked because of this two-factor authentication.
You can only log in if you have the access, which protects the applications by avoiding cross-site scripting.
 

Categories and Ranking

Fortinet FortiAuthenticator
Ranking in Single Sign-On (SSO)
6th
Ranking in Authentication Systems
3rd
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
62
Ranking in other categories
Identity Management (IM) (8th), Multi-Factor Authentication (MFA) (1st)
Okta Workforce Identity
Ranking in Single Sign-On (SSO)
2nd
Ranking in Authentication Systems
6th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
68
Ranking in other categories
Privileged Access Management (PAM) (6th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (3rd), Access Management (2nd), ZTNA as a Service (9th)
 

Mindshare comparison

As of September 2025, in the Single Sign-On (SSO) category, the mindshare of Fortinet FortiAuthenticator is 5.7%, down from 8.2% compared to the previous year. The mindshare of Okta Workforce Identity is 8.2%, down from 11.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Single Sign-On (SSO) Market Share Distribution
ProductMarket Share (%)
Okta Workforce Identity8.2%
Fortinet FortiAuthenticator5.7%
Other86.1%
Single Sign-On (SSO)
 

Featured Reviews

Yonas Abebe - PeerSpot reviewer
Integration capabilities simplify authentication and migration challenges need addressing
The integration capabilities of Fortinet FortiAuthenticator are very interesting, as it can be integrated with third-party devices easily and is straightforward to configure. The integration with FortiToken is outstanding, adding a layer of security for authentication. In addition, it can be used by integrating with zero trust single access, enhancing overall security measures.
SumitMundik - PeerSpot reviewer
Authentication process improves security with quick and intuitive user interface
The best feature is the speed and execution of Okta Workforce Identity. The moment you click on single sign-on, you immediately get the notification on your mobile phone, then you do the authentication and within a second you get authenticated. The entire customer experience is very good. The user interface is pretty simple, straightforward, and really good. Multi-factor authentication in Okta Workforce Identity is very useful so people who do not have access or are trying to access using just a user ID and password will be completely blocked because of this two-factor authentication. You will get the code, and as your device is authorized in the system, only that device can be used for the authentication purpose. A third person trying to access or hack your data will not be able to do that anymore. Additionally, you don't have to remember your passwords going forward. Previously, every 60 days or 90 days, passwords kept changing. With the two-factor authentication or single sign-on option in Okta Workforce Identity, you don't have to remember it anymore or write down passwords in plain text. If something goes wrong, we have the IAM team which can unlock your account immediately if you have issues.
report
Use our free recommendation engine to learn which Single Sign-On (SSO) solutions are best for your needs.
866,561 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
16%
Comms Service Provider
9%
Government
8%
Financial Services Firm
7%
Computer Software Company
13%
Manufacturing Company
10%
Financial Services Firm
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business38
Midsize Enterprise17
Large Enterprise10
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise16
Large Enterprise32
 

Questions from the Community

What is your experience regarding pricing and costs for Fortinet FortiAuthenticator?
Fortinet FortiAuthenticator is not overly expensive compared to other Fortinet subscriptions. However, it would be beneficial if the licensing allowed for more flexibility to cover additional users.
What needs improvement with Fortinet FortiAuthenticator?
The area for improvement in Fortinet FortiAuthenticator is its price.
What do you like most about Okta Workforce Identity?
Okta has introduced the Universal Directory. It has custom attribute capability and user permissions to read/write on their profiles or hide them. Profile sources and identity profile sourcing are ...
What is your experience regarding pricing and costs for Okta Workforce Identity?
Pricing for Okta is reasonably not that much, however, I don't have access to the commercial aspect.
What needs improvement with Okta Workforce Identity?
Currently, in Okta Workforce Identity we get the two-digit authentication code. Instead of getting the two-digit authentication code, if we had an option to do fingerprint verification, that would ...
 

Also Known As

FortiAuthenticator
No data available
 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
FedEx, Zoom, Takeda, Lululemon Athletica, GrunHub, jetBlue, McKensson, Bain & Company, Engie, Peloton, Sonos, T-Mobile, Hewlett Packard, MGM Resorts, Ally Financial, Priceline, Albertsons, Itercom, Classy, FICO, Kensho, Live Nation, Drata, Rotary, and others.
Find out what your peers are saying about Fortinet FortiAuthenticator vs. Okta Workforce Identity and other solutions. Updated: July 2025.
866,561 professionals have used our research since 2012.