FortiMonitor vs OpsRamp comparison

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FortiMonitor

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Executive SummaryUpdated on Oct 9, 2024

OpsRamp and FortiMonitor compete in the IT operations management market, each offering distinct advantages. OpsRamp has an edge in comprehensive monitoring and incident management, while FortiMonitor shines with robust security features, making it ideal for security-focused users.

Features: OpsRamp offers a comprehensive monitoring suite, efficient incident management capabilities, and seamless integration with third-party tools. FortiMonitor provides strong security features, a versatile alert system, and customizable dashboards for different monitoring needs.

Room for Improvement: OpsRamp could enhance its user interface, improve scalability for growing businesses, and provide more customization options for reporting. FortiMonitor has room to improve in areas like expanding integration capabilities, optimizing resource consumption, and streamlining the configuration process.

Ease of Deployment and Customer Service: OpsRamp offers straightforward deployment and comprehensive customer support. FortiMonitor provides a user-friendly setup experience and strong technical assistance, making implementation smooth and support accessible.

Pricing and ROI: OpsRamp's competitive pricing structure appeals to those seeking comprehensive functionalities at a reasonable cost. FortiMonitor, while potentially higher in cost, delivers superior security features that justify the investment and higher ROI for organizations focused on security.

To learn more, read our detailed FortiMonitor vs. OpsRamp Report (Updated: August 2026).

FortiMonitor vs. OpsRamp

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Helped 910,409 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

FortiMonitor

Ranking in IT Infrastructure Monitoring

40th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Network Monitoring Software (37th), IT Alerting and Incident Management (17th), Digital Experience Monitoring (DEM) (11th)

OpsRamp

Ranking in IT Infrastructure Monitoring

29th

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Event Monitoring (8th), AIOps (14th)

Mindshare comparison

As of August 2026, in the IT Infrastructure Monitoring category, the mindshare of FortiMonitor is 0.7%, up from 0.7% compared to the previous year. The mindshare of OpsRamp is 1.0%, down from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Mindshare Distribution
Product	Mindshare (%)
OpsRamp	1.0%
FortiMonitor	0.7%
Other	98.3%

IT Infrastructure Monitoring

Featured Reviews

reviewer2677554

Network Engineer III at a energy/utilities company with 1,001-5,000 employees

Managing diverse networks with detailed alerts enhances device oversight

FortiManager is very helpful in managing our networks. We use it to manage 20 farms and various networks with hundreds of devices. The version we are using provides more detail than the older dashboard. We appreciate the alerting capabilities, which are integrated with SolarWinds to notify our team via SMS.

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reviewer2732427

System Integration Advisor at a tech vendor with 10,001+ employees

Provides robust infrastructure monitoring with excellent integrations and alert predictions but needs improved AIOps capabilities

If we treat OpsRamp as an infrastructure monitoring tool, there are many positive aspects. However, when viewed as an AIOps tool, there are numerous potential additions. Currently, it performs infrastructure monitoring but has limited capability in application monitoring, which needs improvement. They are introducing observability as a feature where metrics, logs, and traces can be implemented, but this is currently in a primitive state that can grow over time. The platform is very stable, and the UI is excellent. However, regarding AIOps features, enhancements could be made to provide more value, such as dynamic thresholding and other capabilities that competitor tools have, such as LogicMonitor.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"FortiMonitor has a very intuitive dashboard, which makes it particularly helpful for analyzing traffic, alerts, and other information."

"The product's initial setup phase is easy."

"The most valuable feature of FortiMonitor is user monitoring, as we are able to see if the user is following the policy or not from their system, and additionally the solution integrates well with Fortinet FortiGate and has centralized management."

"The most valuable feature of FortiMonitor is the overall ability to monitor the health of the environment."

"Overall, I would recommend FortiMonitor to others."

"It provides the best firewall features."

"In FortiMonitor, we're linked up with our Netgear, CactusServer, and NOC. It's really valuable because everything's migrating to one dashboard for us system engineers. We can keep an eye on traffic, blocked sites, and the health of our hardware. That last part, about knowing if something's going to fail soon, is super important. It gives us time to sort things out before any big problems happen. As a system engineer, I need to keep tabs on everything – temperature, monitoring systems, and network operations. This data is really handy because it helps me ensure our site runs smoothly, whether it's turning systems on or off. Just last night, there was a system failure, but thanks to real-time monitoring, I quickly identified the problem and got the necessary replacement parts."

"The most valuable feature of this solution is what the devices are used for. We have big backups for our Cradlepoint solutions, but FortiMonitor is a great routing device and we love working with them."

More FortiMonitor pros

"It greatly assists small and medium-sized businesses in using the ITSM, alerting, and monitoring features."

"What I appreciate most about OpsRamp is that while many tools in the market provide standard monitoring, OpsRamp stands out as a differentiator by providing AIOps features, including correlation, deduplication, and automation where we can run RBA scripts on top of created alerts."

"The feature that we have found most useful are the dashboards, which can be built in minutes using this solution, allowing multiple products, thresholds, or any given required metric to be seen in a single area."

"It is a pretty stable solution."

"The most valuable features of OpsRamp include a single pane of glass, event correlation, personalized dashboards, and a single platform solution."

"The technical support is fantastic, and they are fast to respond."

"Predictive analysis is a valued feature."

"The most valuable feature of this solution in my experience, is that the available reporting is quite accurate."

More OpsRamp pros

Cons

"FortiMonitor's monitoring could be much better. It should be like, in Palo Alto."

". Enhancements in the dashboard, such as clearer alerting, maintenance window management, software version tracking, and better visualization, would be beneficial."

"There are areas for improvement that FortiManager is addressing."

"We use FortiToken, and it's a pain to use because you have to send things through your phone and then confirm by email. Only after this can you log in. It's dual-factor authentication. I wish that I could just log in or bring up a dashboard where I could log in from."

"Additionally, there are no AI features in FortiMonitor, which might be an area for enhancement."

"The solution's initial setup process is time-consuming."

"I think the current features are really good for me, nothing else comes to mind right now. Maybe some small improvements could be made in the customization and configuration part of the UI to make it easier or more intuitive. Customizable UI options, like we saw in the demo, could be helpful for everyone. But in our operational environment, having clear health status and system details is crucial for us system engineers. One feature I'd really like to see is a credential management system. It would help us keep track of who's logged in and how many times, which is important due to user restrictions. Sometimes, we need to manage logins more efficiently, like logging off other users to free up credentials. So having a feature like that would be really helpful."

"For our type of country, it is always expensive, but it has competitive pricing."

More FortiMonitor cons

"I would like to see two things. The first is a self-service portal for the cloud, any cloud deployments, and the second is maturity validation towards ITSM, internalizing OpsRamp TSM. As a result, instead of integrating with more mature tools similar to ServiceNow, people will use OpsRamp."

"Technical support should be improved, and I have noticed other areas in OpsRamp that could be improved or enhanced."

"What's lacking in OpsRamp is process automation, and if there is, I wish there could be more of it, other than just spikes, or it would be better if the alerts can be generated based on different matrices. That option is absent in OpsRamp at the moment, and it would be valuable if that could be provided in the solution, especially if there's any kind of security issue in the VM."

"We have 55 AVDs, and patches might roll out to 32-35 initially, with the rest taking a month or so. OpsRamp can't detect them all directly. Since clients want patches applied as soon as possible, we manually patch those remaining devices."

"OpsRamp could improve the critical alerts. We have been receiving some false alerts when monitoring. For example, the alert shows the site is down, but when we try to do manual access to the URL, it's accessible."

"This is an emerging tool and they have tried to consolidate everything not always with success."

"OpsRamp cannot be scaled for big and large company deployments."

"An area of improvement would be application monitoring, but OpsRamp is currently working on improving it."

More OpsRamp cons

Pricing and Cost Advice

"On a scale from one to ten, I rate the pricing a nine since it is a good solution that is available at a cheap price."

"Compared to other solutions, FortiMonitor is a very expensive solution."

"In terms of licensing, while it may not be the most expensive option on the market, it's relatively cost-effective. You can obtain licenses at a lower cost, with the calculation being straightforward. For example, if you onboard around 5,000 devices, you'll need approximately 5,000 licenses, as each device typically counts as one license."

"FortiMonitor's price is very high."

"There are additional costs needed for certain functionality, such as scalability."

"The tool's pricing model in Vietnam is a bit high. I rate the product price as an eight out of ten."

"The price of FortiMonitor is approximately $200 annually for 225 users. The price is competitive."

"We have a large customer base for Fortinet, and the additional buying power got us really great discounts."

"There is an annual licensing fee to use OpsRamp."

"OpsRamp is a cost-effective solution."

"I don't have any idea about the licensing cost for OpsRamp, but I just know that its pricing is based on the resource count for each tenant."

"You pay it for a year and you'll have full access to the entire platform, not only for monitoring and alerting, you will have access to the entire platform, and whatever technology they develop will be made available to you."

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910,409 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Manufacturing Company

Construction Company

Healthcare Company

Financial Services Firm

Computer Software Company

11%

Financial Services Firm

11%

Manufacturing Company

11%

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	2
Large Enterprise	6

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	2
Large Enterprise	10

Questions from the Community

What is the best network monitoring software for large enterprises?

I have a clear bias because I work for Panopta. We aren't a fit for everyone, but I can confirm that Panopta is a lot less work to stand up and maintain. It's also a lot easier to use and onboard n...

What is your experience regarding pricing and costs for FortiMonitor?

FortiMonitor does save time but not significantly on costs, as there are still expenses related to procurement, installation, and licensing.

What needs improvement with FortiMonitor?

There are areas for improvement that FortiManager is addressing. We have not yet upgraded to the latest software versions, being a full revision behind, but we plan to update soon since the current...

What is your experience regarding pricing and costs for OpsRamp?

I share the impression that OpsRamp pricing is fair; it does not strike me as expensive, and the licensing model is clear enough.

What needs improvement with OpsRamp?

What is your primary use case for OpsRamp?

Currently, my use case for OpsRamp is using it as an infrastructure monitoring tool for customers, where we can provide infrastructure monitoring as a platform. We can have AI appended to those mon...

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Product Reports

Digital Experience Monitoring (DEM)

Download FortiMonitor product report

Download OpsRamp product report

Also Known As

Panopta

No data available

Overview

FortiMonitor excels in user monitoring and network operations, with its central management and intuitive dashboard. Known for reducing administrative costs and enhancing security awareness, it also provides seamless integration with other devices.

FortiMonitor supports dual-factor authentication, alert systems, and system health monitoring, proving essential for technical teams managing infrastructures and FortiGate activities. Despite its benefits, there are areas like compatibility and pricing where improvements are sought. It offers high-level monitoring, customizable dashboards, and alert capabilities which are critical in busy environments, especially for detecting harmful activities and ensuring efficient CPU utilization.

What features enhance FortiMonitor's efficiency?

User Monitoring: Monitors end users and logs effectively.
Traffic Analysis: Offers comprehensive insights into network traffic.
Dual-factor Authentication: Enhances security with two-step verification.
Centralized Management: Streamlines operations with an intuitive dashboard.
Proactive Alerts: Provides redundancy and instant notifications for potential issues.
Seamless Integration: Easily integrates with other devices for continuity.

What benefits and ROI should be evaluated?

Cost Reduction: Lowers administrative costs significantly.
Security Awareness: Improves security management efficiency.
Data Continuity: Ensures continuous operations with automated vendor configuration.
Efficiency Gains: Adapts to new vendors and enhances CPU utilization.

FortiMonitor is widely implemented in industries for end-user monitoring, security tracking, and infrastructure management. It's crucial for environments needing high-level monitoring and identifying hardware problems, where proactive management and customizable dashboards are key to maintaining operations.

Fortinet

OpsRamp offers a comprehensive IT management platform that enhances business operations through monitoring automation, AIOps, and integration capabilities.

OpsRamp provides a single pane of glass for hybrid infrastructure management, integrating with tools like Zendesk to streamline operations. With predictive analytics and AIOps features such as root cause analysis, it significantly improves IT efficiency. The platform's machine learning, event correlation, and personalized dashboards improve user experience. However, users have noted scalability issues, interface limitations, and patch management inconsistencies, with room for enhancement in network capabilities and ITSM maturity.

What features define OpsRamp?

Single Pane of Glass: Enables seamless monitoring of all IT assets in one dashboard.
Event Correlation: Reduces noise by filtering events and highlighting critical incidents.
Integration Capability: Connects with tools like Zendesk to boost collaboration.
Predictive Analytics: Offers insights through machine learning to anticipate IT issues.
AIOps Automation: Facilitates root cause analysis and automated incident resolution.

What benefits should users consider from OpsRamp reviews?

Enhanced Efficiency: Streamlined operations through integration and automation.
Improved Collaboration: Better coordination via multi-tenant architecture and shared dashboards.
Increased Accuracy: Machine learning features provide precise reporting and analysis.
Operational Cost Savings: Tools consolidation and predictive features reduce expenses.

OpsRamp is widely implemented for managing and automating IT infrastructure across sectors. Enterprises apply it for Azure infrastructure management, resource threshold setting, and generating alerts. It supports digital transformation through incident management, tools consolidation, and leveraging AI for IT operations, facilitating network and storage device onboarding for customer environments.

Sample Customers

SONY, GoDaddy, HCL, ING, ARMOR, billboard

Epsilon, CloudBrix, GreenPages, NIIT Technologies

FortiMonitor vs. OpsRamp