FortiMonitor vs OpsRamp comparison

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FortiMonitor

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Executive SummaryUpdated on Oct 9, 2024

OpsRamp and FortiMonitor compete in the IT operations management market, each offering distinct advantages. OpsRamp has an edge in comprehensive monitoring and incident management, while FortiMonitor shines with robust security features, making it ideal for security-focused users.

Features: OpsRamp offers a comprehensive monitoring suite, efficient incident management capabilities, and seamless integration with third-party tools. FortiMonitor provides strong security features, a versatile alert system, and customizable dashboards for different monitoring needs.

Room for Improvement: OpsRamp could enhance its user interface, improve scalability for growing businesses, and provide more customization options for reporting. FortiMonitor has room to improve in areas like expanding integration capabilities, optimizing resource consumption, and streamlining the configuration process.

Ease of Deployment and Customer Service: OpsRamp offers straightforward deployment and comprehensive customer support. FortiMonitor provides a user-friendly setup experience and strong technical assistance, making implementation smooth and support accessible.

Pricing and ROI: OpsRamp's competitive pricing structure appeals to those seeking comprehensive functionalities at a reasonable cost. FortiMonitor, while potentially higher in cost, delivers superior security features that justify the investment and higher ROI for organizations focused on security.

To learn more, read our detailed FortiMonitor vs. OpsRamp Report (Updated: April 2025).

FortiMonitor vs. OpsRamp

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Helped 850,028 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

FortiMonitor

Ranking in IT Infrastructure Monitoring

14th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Network Monitoring Software (14th), IT Alerting and Incident Management (7th), Digital Experience Monitoring (DEM) (3rd)

OpsRamp

Ranking in IT Infrastructure Monitoring

28th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Event Monitoring (5th), AIOps (11th)

Mindshare comparison

As of May 2025, in the IT Infrastructure Monitoring category, the mindshare of FortiMonitor is 0.6%, up from 0.6% compared to the previous year. The mindshare of OpsRamp is 2.9%, up from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring

Featured Reviews

JaimeVasquez

Commercial Manager at IT-Experience

Monitoring capabilities keep operations running smoothly and alerts enhance proactive system management

We use FortiMonitor to monitor the infrastructure of our customers. We check on what is happening with their operations, monitor bandwidth, ensure configurations are appropriate for the customer, and identify if anything is going wrong The most valuable features of FortiMonitor are its redundancy…

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Muhammad Umair Gulfam

Implementation Engineer at a computer software company with 201-500 employees

Automates Azure resource monitoring and inventory management but slow with real-time patch status

There is room for improvement in the performance of the product. The main problem is with patch management. The actual problem we're facing is with the patch management feature. It's not real-time, which creates inconsistencies. The machine might say there are no updates available, while the OpsRamp agent reports that everything's patched. It's a mismatch. We recently started a new marketplace for clients where we manage patch management. We try to share knowledge with OpsRamp, but they don't have a rapid process for product enhancements. Our main pain point is the lack of engagement from the product team. If someone from OpsRamp could discuss our concerns, work on future enhancements, or even give us an estimated timeline (ETA), it would be a huge improvement.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"In FortiMonitor, we're linked up with our Netgear, CactusServer, and NOC. It's really valuable because everything's migrating to one dashboard for us system engineers. We can keep an eye on traffic, blocked sites, and the health of our hardware. That last part, about knowing if something's going to fail soon, is super important. It gives us time to sort things out before any big problems happen. As a system engineer, I need to keep tabs on everything – temperature, monitoring systems, and network operations. This data is really handy because it helps me ensure our site runs smoothly, whether it's turning systems on or off. Just last night, there was a system failure, but thanks to real-time monitoring, I quickly identified the problem and got the necessary replacement parts."

"FortiMonitor is 100% stable."

"The most valuable feature of this solution is what the devices are used for. We have big backups for our Cradlepoint solutions, but FortiMonitor is a great routing device and we love working with them."

"With FortiMonitor, you can get all the logs of the traffic information of the destination or the source."

"FortiMonitor has a very intuitive dashboard, which makes it particularly helpful for analyzing traffic, alerts, and other information."

"The product's initial setup phase is easy."

"Fortinet's customer support is very good."

"FortiMonitor has a very intuitive dashboard, which makes it particularly helpful for analyzing traffic, alerts, and other information."

More FortiMonitor pros

"The feature that we have found most useful are the dashboards, which can be built in minutes using this solution, allowing multiple products, thresholds, or any given required metric to be seen in a single area."

"The most valuable features of OpsRamp include a single pane of glass, event correlation, personalized dashboards, and a single platform solution."

"Most features work fine."

"It is a pretty stable solution."

"Predictive analysis is a valued feature."

"It greatly assists small and medium-sized businesses in using the ITSM, alerting, and monitoring features."

"The technical support is fantastic, and they are fast to respond."

"The feature we found most valuable in OpsRamp is alert generation because whenever there is any kind of spike on any virtual machine, the solution generates alerts based on the thresholds we implemented. We have integrated our ideas and tools with OpsRamp, so alerts are generated, then we notify the customers. That's the main feature we like about OpsRamp because we don't have to monitor each resource. Instead, OpsRamp does the monitoring for us, and it generates the alerts based on the thresholds."

More OpsRamp pros

Cons

"There is room for improvement in the FortiMonitor report. It is not ideal for showcasing to tech customers or managers, especially when trying to display high CPU usage from logins within a specific range of months or the most recent month."

"The solution's initial setup process is time-consuming."

"FortiMonitor's monitoring could be much better. It should be like, in Palo Alto."

"The tool's price in Vietnam is high, making it an area of concern where improvements can be made."

"Sometimes, during high CPU usage, we cannot access FortiMonitor and must refresh it."

"FortiMonitor could improve by having compatibility with other operating systems, such as Linux."

"There are no AI features in FortiMonitor, which might be an area for enhancement."

"FortiMonitor needs to improve its alert system."

More FortiMonitor cons

"We would like this solution to be developed into a full CMP tool, so that we are able to use a single product for all of our cloud management needs."

"We have 55 AVDs, and patches might roll out to 32-35 initially, with the rest taking a month or so. OpsRamp can't detect them all directly. Since clients want patches applied as soon as possible, we manually patch those remaining devices."

"The function to search any particular device within this solution needs to be improved. Currently, the solution develops a lag when a search, or a comparison, is being carried out."

"The user interface of this product requires some changes as it is not inclusively user-friendly. For example, the performance indicators are color-based , which means that they are confusing for anyone who is color blind."

"OpsRamp had shortcomings associated with its network capabilities."

"I would like to see two things. The first is a self-service portal for the cloud, any cloud deployments, and the second is maturity validation towards ITSM, internalizing OpsRamp TSM. As a result, instead of integrating with more mature tools similar to ServiceNow, people will use OpsRamp."

"OpsRamp cannot be scaled for big and large company deployments."

"What's lacking in OpsRamp is process automation, and if there is, I wish there could be more of it, other than just spikes, or it would be better if the alerts can be generated based on different matrices. That option is absent in OpsRamp at the moment, and it would be valuable if that could be provided in the solution, especially if there's any kind of security issue in the VM."

More OpsRamp cons

Pricing and Cost Advice

"In terms of licensing, while it may not be the most expensive option on the market, it's relatively cost-effective. You can obtain licenses at a lower cost, with the calculation being straightforward. For example, if you onboard around 5,000 devices, you'll need approximately 5,000 licenses, as each device typically counts as one license."

"The tool's pricing model in Vietnam is a bit high. I rate the product price as an eight out of ten."

"There are additional costs needed for certain functionality, such as scalability."

"FortiMonitor's price is very high."

"The price of FortiMonitor is approximately $200 annually for 225 users. The price is competitive."

"Compared to other solutions, FortiMonitor is a very expensive solution."

"We have a large customer base for Fortinet, and the additional buying power got us really great discounts."

"On a scale from one to ten, I rate the pricing a nine since it is a good solution that is available at a cheap price."

"I don't have any idea about the licensing cost for OpsRamp, but I just know that its pricing is based on the resource count for each tenant."

"You pay it for a year and you'll have full access to the entire platform, not only for monitoring and alerting, you will have access to the entire platform, and whatever technology they develop will be made available to you."

"OpsRamp is a cost-effective solution."

"There is an annual licensing fee to use OpsRamp."

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Top Industries

By visitors reading reviews

Computer Software Company

29%

Manufacturing Company

Retailer

Healthcare Company

Computer Software Company

15%

Manufacturing Company

13%

Financial Services Firm

12%

Real Estate/Law Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is the best network monitoring software for large enterprises?

I have a clear bias because I work for Panopta. We aren't a fit for everyone, but I can confirm that Panopta is a lot less work to stand up and maintain. It's also a lot easier to use and onboard n...

What do you like most about FortiMonitor?

In FortiMonitor, we're linked up with our Netgear, CactusServer, and NOC. It's really valuable because everything's migrating to one dashboard for us system engineers. We can keep an eye on traffic...

What is your experience regarding pricing and costs for FortiMonitor?

FortiMonitor does save time but not significantly on costs, as there are still expenses related to procurement, installation, and licensing.

What do you like most about OpsRamp?

Most features work fine.

What is your experience regarding pricing and costs for OpsRamp?

OpsRamp is a cost-effective solution.

What needs improvement with OpsRamp?

OpsRamp had shortcomings associated with its network capabilities. When my company introduced OpsRamp at a discussion, I saw that its network capabilities, which were not there, were in the process...

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Product Reports

Digital Experience Monitoring (DEM)

Download FortiMonitor product report

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Also Known As

Panopta

No data available

Overview

FortiMonitor is a comprehensive, SaaS-based digital experience monitoring (DEM) platform that helps organizations modernize their performance-monitoring tools. It provides visibility into endpoint application performance and digital experience—no matter where the user resides or where the application is hosted.

Fortinet

OpsRamp is a leading cloud-based digital IT operations management platform. The solution allows your organization to leverage hybrid observability, process automation, and machine learning to modernize IT operations. OpsRamp can handle the speed, scope, and scale of modern IT and can help you drive productivity and business value. In addition, it can help your business manage, monitor, and consolidate your point tools and applications.

OpsRamp Features

OpsRamp has many valuable key features. Some of the most useful ones include:

Modern infrastructure monitoring: OpsRamp provides end-to-end visibility across applications, data centers, public clouds, point tools, and more.

Intelligent incident management: With this OpsRamp feature, you gain better problem identification, impact analysis, and first response for incidents with a streamlined process. This leads to proactive resolution and automated remediation that natively integrates with your ITSM tools.

Modern IT operations management: OpsRamp can help you consolidate your multiple point tools with its modern, SaaS-based IT operations platform. The solution can combine artificial intelligence, hybrid infrastructure monitoring, incident remediation, and service and topology mapping, so it can easily evolve with your organization

Service-centric AIOps: OpsRamp gives you the ability to examine your incidents, establish a tight feedback loop between your different teams, and reduce alert floods. Additionally, the solution enables your organization to deliver quick resolutions by using OpsQ, its artificial intelligence-powered event management engine.

Cloud migration: OpsRamp is a true multi-tenant, multi-tier SaaS platform that helps you move more applications and workloads to the cloud faster.

Curated dashboards: By using OpsRamp, IT teams can build curated dashboards using PromQL queries. A central dashboard repository can also be created if needed, and dashboards can be reused for shared IT services as necessary.

Topology maps: With OpsRamp’s service-aware topology maps, you are able to keep track of your entire hybrid IT infrastructure, enabling you to troubleshoot issues by using real-time dependencies for hybrid services.

OpsRamp Benefits

There are many benefits to implementing OpsRamp. Some of the biggest advantages the solution offers include:

Autodiscovery: OpsRamp auto-discovers multi-cloud and on-premises infrastructure across your IT environment and maps it to your IT services.

Multi-cloud telemetry and real-time events: The solution captures multi-cloud telemetry and real-time events as they occur so that your organization is able to make data-driven decisions by using the right performance and consumption insights.

Take action faster: OpsQ, the solution’s AIOps event management engine, drives faster incident resolution and helps reduce MTTD/MTTR of business-critical services.

Improved efficiency: OpsRamp helps deliver IT operations as a service. With the platform, you can automate workloads, manage multi-cloud costs, and see your IT operations become more efficient.

Flexible integrations: With OpsRamp, you do not have to get rid of your existing tools. The OpsRamp platform can consolidate them all into one contextual view using the metrics that matter most.

Monitoring integration support: OpsRamp delivers monitoring integration support for more than 150 cloud services across the leading three cloud providers: Amazon Web Services, Microsoft Azure, and Google Cloud.

Sample Customers

SONY, GoDaddy, HCL, ING, ARMOR, billboard

Epsilon, CloudBrix, GreenPages, NIIT Technologies

FortiMonitor vs. OpsRamp