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ForgeRock vs Zluri SaaS Management comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Duo
Sponsored
Ranking in Access Management
5th
Average Rating
8.8
Reviews Sentiment
6.7
Number of Reviews
176
Ranking in other categories
Single Sign-On (SSO) (5th), Authentication Systems (2nd), ZTNA as a Service (2nd), Cisco Security Portfolio (1st), Multi-Factor Authentication (MFA) (1st), AI Data Analysis (7th)
ForgeRock
Ranking in Access Management
8th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
37
Ranking in other categories
Identity Management (IM) (9th), Customer Identity and Access Management (CIAM) (6th)
Zluri SaaS Management
Ranking in Access Management
17th
Average Rating
10.0
Reviews Sentiment
7.0
Number of Reviews
2
Ranking in other categories
SaaS Management Platforms (7th), SaaS Security Posture Management (SSPM) (8th)
 

Mindshare comparison

As of November 2026, in the Access Management category, the mindshare of Cisco Duo is 3.1%, down from 3.3% compared to the previous year. The mindshare of ForgeRock is 3.4%, down from 6.5% compared to the previous year. The mindshare of Zluri SaaS Management is 0.7%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Access Management Mindshare Distribution
ProductMindshare (%)
Cisco Duo3.1%
ForgeRock3.4%
Zluri SaaS Management0.7%
Other92.8%
Access Management
 

Featured Reviews

Charles Slaustas - PeerSpot reviewer
Information Technology Contractor at Insight global
Supports seamless authentication for users across multiple organizations and personal portals
The features I use in Cisco Duo include Duo Pushes to confirm my identity to the device, and eventually as MFA security was increased, I actually had to use exchange passcodes. Sometimes, I have to go into the site and get into Cisco Duo to retrieve the passcode, and many of them have been two-factor, where the sites send a passcode that I have to enter into Cisco Duo. It has been more of the latter. I have not seen issues with lagging or crashing on Cisco Duo's end; it was usually on the client end, often because someone set up a bad upgrade or there were connection issues with the Cisco Duo cloud through the administrative site.
SR
Software Engineer at a financial services firm with 10,001+ employees
Centralized access control has improved secure onboarding and supports strict compliance
I wish we had used ForgeRock's adaptive risk-based authentication, which allows dynamic adjustment of authentication requirements based on user behavior. This could have helped us further strengthen our security. Another hidden gem is the built-in support for custom authentication modules and scripting, which gives a great deal of flexibility to tailor authentication flows. The self-service capabilities for password resets and account recovery have been very helpful in reducing support overhead and improving user experience. Discovering and utilizing these features would have definitely made our integration even smoother and would have provided additional value for both our users and our security team. One area of improvement would be the user interface for policy and workflow configuration, which can become complex and sometimes unintuitive, especially for new administrators. A more streamlined and user-friendly UI would help reduce the learning curve. Enhanced out-of-the-box analytics and reporting would also be valuable, as our current options often require custom development or integration with external tools. While extensibility is a strength, documentation for advanced customizations and integrations could be more comprehensive and easier to follow. Improved support for seamless upgrades and backward compatibility would also help minimize downtime. In terms of performance, optimizing the platform for high concurrency environments would be beneficial, especially for organizations with large user bases or peak usage periods. Enhanced scalability features such as more granular or horizontal scaling options would provide better support for distributed deployments. For integrations, having more pre-built connectors and easy integration with modern cloud-native services would accelerate adoption. Improved monitoring and real-time health dashboards would help proactively identify and resolve performance bottlenecks.
Sushruth Ram - PeerSpot reviewer
Product Management Consultant at Mafoi Strategic Consultants
Centralized insights have transformed how we track SaaS usage, security, and cost savings
The dashboard provided by Zluri SaaS Management is the best feature. It is very intuitive and gives 360-degree visibility into all SaaS applications. The dashboard ranks usage of the application, provides real-time spending details, active user counts, and the authorization level of each user across each application. The most valuable features are the authorization levels and usage levels as they provide immediate notifications when unauthorized users access the application. This helps maintain data security, and real-time spend tracking proves useful for managing quarterly budgets and future planning. Zluri SaaS Management has helped identify inactive users and inactive applications, saving approximately $60,000 in the last quarter alone. This has directly impacted overall revenue, leading to a 15% increase. This was primarily accomplished through the dashboard and automated alerts that Zluri provides. Zluri offers AI integrations with ChatGPT, Claude, DeepSake, and others, but the accuracy of these integrations is not yet 100%. The output provided by Zluri SaaS Management is highly reliable. However, in terms of accuracy, the consistency is not maintained as of now, and more work could be done on maintaining consistency.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Cisco Duo for us is the multi-factor authentication."
"The features of Cisco Duo that I like the most are the simplicity, and the benefits of these features to my organization include security components and security authentication components."
"The single pane of glass management is very important and it is part of the reason we went with Duo, and anything we can do to save time for our administrators, help desk staff, and engineers, is valuable to us."
"Cisco Duo was fairly user-friendly and operated on a set and forget basis."
"I appreciate the features that Cisco Duo offers."
"The anti-phishing feature is the most valuable."
"The dashboard is intuitive, allowing my help desk team and the security team to identify issues with one click."
"My experience with Cisco Duo's strong security authentication system has been good; it is seamless and easy to integrate, and it is flexible."
"For our client, which we are deploying for, the solution seems to be offering them really great value."
"I like the ease of navigating, handling and managing the applications and end-user profiles."
"ForgeRock has CIAM with leading and innovative solutions and is DevOps and cloud ready."
"We used it to implement multi-factor authentication and to improve our security posture as well as reducing the potential for attacks."
"Even though we have very small business interests with them today, they see that we plan on growing drastically over the next two years. Therefore, we have excellent support and we are now at a point where we are not calling tech support. We pick up a phone and call the Account Manager and they'll get everything resolved for us. We don't have to queue along with everybody else and go through a long process."
"ForgeRock has CIAM, which other products didn't have, and they have DevOps ready."
"I like the way it is handling authentication and authorization."
"The solution integrates well and it is important for them to keep up with the current trends in the market quickly enough, and they have been doing a good job at it."
"Zluri SaaS Management is a game-changer for access audits, truly saving us during audits with visibility of what software is assigned to users in one place, which has been extremely helpful for off-boardings."
"Zluri SaaS Management has helped identify inactive users and inactive applications, saving approximately $60,000 in the last quarter alone, which has directly impacted overall revenue, leading to a 15% increase."
 

Cons

"Duo Security should better organize its tile feature to organize applications better."
"One downside of Cisco Duo is the expense, as there are clients that can afford only the basic package, which does not include Geo-fencing, leaving them unable to pay for the more expensive level, which I do not feel justifies the double price of that upper tier version."
"They could just continue to add more integrations."
"Reducing or eliminating the "telephony credits" system used by Duo would be great."
"Microsoft is somehow making it harder for Cisco Duo to do its job seamlessly with some of the hooks that Microsoft has in the OAuth connection."
"An AI support robot or bot that provides direct answers to questions without requiring the search for facts or documents to find solutions would be an improvement."
"An improvement for Cisco Duo would be a simplification of the licensing model since it's quite complicated to know what's included or not, especially now as it's part of Cisco Secure User Suite, and there are many modifications happening regarding the licensing."
"I would like to see some features simplified, such as securing, configuring, and implementing Microsoft Remote Desktop. Other than that, the solution was rock solid throughout my time administering it."
"You have to be careful about customizing the solution, and how to sustain it across your teams."
"The product's support services in the French language are not free."
"In an upcoming release, the solution could improve by limiting the need to do customizations."
"A point for improvement would be to bring more of these errors to the UI for administrators to help them understand what happened and how to fix it."
"Improve the software quality (bugs in new versions)."
"We raised tickets asking for improvements, but sometimes we don't get the proper solution. They are responding, but the ticket is open for weeks and weeks. For some issues, we don't get a satisfactory solution or the solution doesn't work."
"Initial setup was complex because of the customizations needed."
"This solution is extensively used, but we are not happy with the performance of the product or the customizations."
"Zluri offers AI integrations with ChatGPT, Claude, DeepSake, and others, but the accuracy of these integrations is not yet 100%."
"Zluri SaaS Management has been a very great tool, though some application integrations require additional setup or validation to ensure usage data is fully accurate, which can take time during onboarding."
 

Pricing and Cost Advice

"During testing we are allowed a certain number of licenses for free."
"I haven't seen it in a while, but it's at par with everything else licensing-wise."
"The licensing is very good because it does not cost a lot of money. It's affordable for all-sized customers, including enterprises. There is an additional cost for premium support."
"The pricing is pretty competitive. It's pretty cheap. Anybody can adopt it."
"It's a bit confusing because we're on a three-year plan with a certain number of licenses, and we've gone over that number. They told us that when we renew, they will add all these licenses. We've expanded quickly, so everyone's kind of scared because no one knows what the bill is with the long pricing cycle."
"It's very simple. Its price is fair. We use the hardware tokens as well. You get what you pay for. In terms of licensing, Cisco has very complicated products, but Duo Security was surprisingly easy."
"It was very reasonable."
"It is affordable for what's coming to the table with it, but in this day and age, the cost is looked at under a microscope, and companies need to very finely define what is needed versus what is critical. In some cases, it might not be cost-effective for a company to have it. In a lot of other cases, it is the cost of doing business."
"Its licensing is on a yearly basis, but it also depends on the contract that you have with the vendor. They have multiple types of contracts. There are additional costs to the standard licensing fees. If you need some of the features, you have to pay more."
"We have multiple clients we are looking at right now. We are at a very small number, however, the idea and the goal is to grow. We are looking at about $100,000 and $50,000 a minimum a month cost. That'd be minimum maybe in a couple of years."
"ForgeRock's pricing is more competitive than other products."
"It's a bit pricey and could be more competitive."
"Its price is comparable to other products in the market."
"ForgeRock is an expensive solution."
"The license is purchased annually per user. However, you can negotiate if you are signing for a longer period of time. When comparing this solution to others on the market it is priced fair, it is not at the top of the price range or at the bottom end."
"The pricing of the solution is fair but I do not have the full details."
Information not available
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Financial Services Firm
11%
Comms Service Provider
9%
Manufacturing Company
8%
Financial Services Firm
17%
Outsourcing Company
14%
Manufacturing Company
8%
Construction Company
5%
Financial Services Firm
14%
Manufacturing Company
14%
Construction Company
11%
Comms Service Provider
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business66
Midsize Enterprise29
Large Enterprise93
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise5
Large Enterprise18
No data available
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Du...
What is your experience regarding pricing and costs for Duo Security?
Regarding the pricing, what actually happened was that we got the product purchased through our HQ, so the costing as...
What needs improvement with Duo Security?
I do not have a straight answer for how Cisco Duo can be improved at this time. With the implementation that we are g...
What is your experience regarding pricing and costs for ForgeRock?
The pricing, setup cost, and licensing are very straightforward, which is a good success. I appreciate that it is ver...
What needs improvement with ForgeRock?
There are some areas I want ForgeRock to improve. These areas include policy configuration, documentation clarity, UI...
What is your primary use case for ForgeRock?
I am using ForgeRock for standard support, policy configurations, and documentation clarity. The pricing, setup cost,...
What is your experience regarding pricing and costs for Zluri SaaS Management?
Involvement in the product's purchase was minimal, so the pricing details are uncertain.
What needs improvement with Zluri SaaS Management?
Zluri SaaS Management has been a very great tool, though some application integrations require additional setup or va...
What is your primary use case for Zluri SaaS Management?
My main use case for Zluri SaaS Management is that it gives us clear, actionable visibility into our SaaS environment...
 

Also Known As

Duo Security
ForgeRock Identity Platform, ForgeRock OpenIDM
No data available
 

Overview

 

Sample Customers

Information Not Available
Geico, Thomson Reuters, Salesforce, McKesson, Trinet, SKY, BNP Paribas, Deloitte, Capgemini, North Western University
Information Not Available
Find out what your peers are saying about Microsoft, Okta, One Identity and others in Access Management. Updated: October 2026.
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