ForgeRock vs JumpCloud comparison

Ping Identity and JumpCloud are both solutions in the Identity Management (IM) category. Ping Identity is ranked #13 with an average rating of 7.5, while JumpCloud is ranked #19 with an average rating of 8.5. Ping Identity holds a 4.6% mindshare in IAM, compared to JumpCloud’s 1.1% mindshare. Additionally, 92% of Ping Identity users are willing to recommend the solution, compared to 100% of JumpCloud users who would recommend it.

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Executive SummaryUpdated on Jul 6, 2025

ForgeRock and JumpCloud are competing identity management solutions. JumpCloud appears to have an advantage based on data comparisons in pricing and ease of deployment, although ForgeRock offers robust features that may appeal to larger enterprises with complex needs.

Features: ForgeRock provides a wide-ranging suite of identity management capabilities, including customizable authentication, comprehensive identity governance, and adaptive risk-based authentication. JumpCloud focuses on a centralized user and device management with seamless integration across numerous applications and environments. ForgeRock's feature-rich platform is suitable for complex enterprise needs, while JumpCloud's cloud-based simplicity offers flexibility for diverse IT landscapes.

Room for Improvement: ForgeRock could enhance its deployment process to be less resource-intensive and streamline user interface navigation to improve usability. JumpCloud could bolster its policy management capabilities and expand its range of integrations with on-premise systems. Both solutions would benefit from more granular analytical reporting features and improved customization options.

Ease of Deployment and Customer Service: JumpCloud stands out for its straightforward, cloud-driven deployment process that facilitates quick adoption across multiple platforms, bolstered by effective customer support. ForgeRock, while comprehensive in its feature set, tends to involve a more intricate deployment that requires deeper expertise and resources, although it provides robust support once operational.

Pricing and ROI: ForgeRock's initial setup costs and extended deployment timelines can impact its ROI for smaller enterprises, making it a significant consideration for budget-conscious businesses. JumpCloud offers a more predictable and cost-effective pricing model, potentially delivering faster ROI due to its affordable setup costs and efficient deployment. These elements make JumpCloud a more compelling choice for organizations prioritizing rapid value realization and cost-effectiveness.

To learn more, read our detailed ForgeRock vs. JumpCloud Report (Updated: August 2025).

Buyer's Guide

ForgeRock vs. JumpCloud

August 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Omada Identity

Mindshare comparison

As of August 2025, in the Identity Management (IM) category, the mindshare of Omada Identity is 3.2%, down from 3.5% compared to the previous year. The mindshare of ForgeRock is 4.6%, down from 5.2% compared to the previous year. The mindshare of JumpCloud is 1.1%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Identity Management (IM)

Featured Reviews

Pernilla Hulth

IAM Project Manager (Independent) at a retailer with 10,001+ employees

The interface is easy to use and gives you a solid overview

The cloud-based deployment was straightforward, but the on-prem deployment was in a highly complex ecosystem. Omada has matured since then. I wouldn't say that it isn't straightforward, but it depends on the customer. A standard deployment is relatively easy, but it can be more painful if you need a lot of customization. We deployed the cloud solution in around four months, nearly meeting the 12-week benchmark. The on-prem deployment took three years. It was a highly complex ecosystem that was dependent on other systems. Depending on the size of your environment, you need a product owner and some specialists for maintenance. My last customer was a university with a complex environment. They had around 12 people involved in maintenance at that organization. Typically, it's between 2-5 people.

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Ahmet Murat Ülker

Devops Engineer and Trainer at a tech vendor with 1-10 employees

Easy to use, but customizations can be complicated to handle

I would suggest others use the product after asking them to consider their use cases. SSO may be a use case for some, and using the product as an IDM tool may be a use case. At the moment, my company is not deploying all the components of ForgeRock itself. My company uses ForgeRock for OAuth 2.0. For example, my company is not deploying the IDM and identity gateway components. You should consider your use case and select the required components for that use case. My company does not use the SSO features of the tool. My company uses SSO to access ForgeRock's AM Console for individual users. My company does not use single sign on features of the product and instead, we use Auth0. I rate the tool a seven or eight out of ten.

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MuhammadAzhar Khan

Senior DevOps Engineer at Alibaba Group

Manage multiple cloud platforms seamlessly with unified credentials

The most impactful feature of JumpCloud is that it allows me to use one credential for all platforms or accounts, reducing the need to remember multiple credentials. This feature is highly beneficial for user management, particularly for clients with multiple cloud accounts. Additionally, JumpCloud simplifies the workflow when I work with different cloud platforms, such as AWS, Azure, and GCP, by integrating directory and credential management.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It has a very user-friendly interface compared to what we are used to, and it is highly configurable. In the old solution, when we needed to do something, we had to have a programmer sitting next to us, whereas, in Omada Identity, everything is configurable."

"The Governance and self-service that can be set up so you can use them yourself to work in the system are the most valuable features. End users can be enabled to help themselves."

"The thing that I find most valuable is that Omada consists of building blocks, which means that you can configure almost anything you want without using custom code, making it pretty easy to do. It's possible to connect to multiple target systems and to create one role that consists of different permissions in the different target systems. So one role in Omada can make sure that you have an account in three different systems."

"Two valuable features of Omada Identity are the ability to discover accounts and link them to identities, and the automatic disabling of inactive accounts or identities."

"It has a lot of out-of-the-box features. It is flexible, and there are a lot of possibilities to configure and extend it. It is user-friendly. It has an interface that is end-user or business-user friendly."

"For me, the best feature of Omada Identity is its web interface because it's really easy for users to understand."

"As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configurable to meet our specific needs."

"The support for the validity of the resources is valuable. The tool allows resource assignments within a validity period so that the managers do not have to remember to revoke the access once the work is done."

More Omada Identity pros

"It works very well, especially in Identity and Access Management. It helps detect anomalies in user behavior patterns."

"The product is easy to set up."

"Installation and configuration are pretty easy for ForgeRock OpenIDM."

"The solution is very scalable. We have a lot of users that have been increasing over the years that we have been using it. We have approximately 20,000 users."

"I like the intelligent authentication feature."

"The most valuable features are that it is easy to manage and it's stable."

"We used it to implement multi-factor authentication and to improve our security posture as well as reducing the potential for attacks."

"The most valuable features of ForgeRock are social login and data protection."

More ForgeRock pros

"The usual authentication and authorization, which were all controlled into one portal, are very convenient."

"As a cloud-based directory, JumpCloud allows me to integrate nearly every system I have come across that supports SAML 2.0. That's a specific technology that allows different services to integrate for user authentication and identification purposes. That means that with JumpCloud, I can then have one single password. Single sign-on for a particular user that works with VPN, radius authentication for WiFi, logging into Office 365, and their email. Their individual computers use that same password. It's extensible which allows us to tie in customers' security systems. We don't have to provision a new user, 12 different places with 12 different passwords. I only have to create them once and assign them privileges."

"The solution is stable."

"JumpCloud enables different kinds of connections and enables employees or subcontractors not within the company to connect to our network securely."

"The most valuable features of JumpCloud are flexibility, policy management for devices, and device patch management. For example, we can limit access to devices only in Chile or send a number of commands to the devices to manage them."

"Azure Cloud services are on time and run well and if we use a JumpCloud, the benefits we receive are the ease of management and the solution is completely user-friendly. End users can do identity management easily."

"Ability to integrate all applications."

"After deploying to the cloud, we had remote device management on all of our corporate laptops."

More JumpCloud pros

Cons

"Its flexibility is both a good thing and a bad thing. Because it is very flexible, it also becomes too complex. This is common for most of the products we evaluated. Its scalability should be better. It had a few scalability issues."

"I would like to search on date fields, which is not possible now."

"When you do a recalculation of an identity, it's hard to understand what was incorrect before you started the recalculation, and which values are actually updated... all you see are all the new fields that are provisioned, instead of seeing only the fields that are changed."

"Omada's reporting functionality is limited and could benefit from greater customization."

"Functionality and usability could be improved."

"I would like more training. As someone who is new to this world, I don't feel that the courses Omada provides are good enough. They should also improve the documentation. It is difficult to learn how to use the solution by yourself"

"The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user experience. From a technical perspective, it is a very good product, but from an end-user experience perspective, it significantly lacks."

"The account management integration isn't bad, but it isn't plug-and-play like Microsoft Azure. You need some deep development knowledge to set up the connectors."

More Omada Identity cons

"We raised tickets asking for improvements, but sometimes we don't get the proper solution. They are responding, but the ticket is open for weeks and weeks. For some issues, we don't get a satisfactory solution or the solution doesn't work."

"Automatic Deployment needs improvement. it could be made easier."

"In an upcoming release, the solution could improve by limiting the need to do customizations."

"It should have a better user interface. Its flexibility should also be improved. It is not about simplifying; it is more about flexibility. Each company has its own requirements, and ForgeRock can provide more flexibility in terms of the use of existing modules to implement features for the customers."

"The solution requires more simplified customization. However, part of the problem is my clients determining their own preferences. Technology can help and do many things, but you have to define your own policies to ensure that the solution or service works within those parameters. Helping customers understand their business and different processes is another issue not relating to the functionality of this solution."

"ForgeRock is an open source solution and is available to everyone but it is not freeware. If you need support, you need a subscription for ForgeRock. Many of its functionalities need to be built up with the help of a consultant."

"The solution could improve by adding more advertising and marketing."

"In future releases, I would like to see easier integration with other solutions, like facial recognition and KYC solutions with biometric onboarding."

More ForgeRock cons

"JumpCloud could improve the compatibility with other devices and operating systems. For example, the solution only works well with Mac and some Linux devices. It does not work for mobile devices, such as Android."

"JumpCloud could improve by providing more features. They are only giving the three standard features, such as SSO radius. I would like there to be multi-tenant features. For example, my colleague is from a different organization, and he's using different applications and I'm using different applications, I wanted to access his applications and database with my JumpCloud credentials. However, since it is a multi-tenant instance. I would like it to be open-ended where we can gather all these multi-level organizations to put in a single domain to access one authentication for all the different applications."

"They need more straightening of the SSO capabilities."

"JumpCloud can improve in its synchronization of identities. More specifically, groups with Office 365. They've been working on it, but it's not where I would necessarily like it to be."

"The visual tool and interface must be more fine-tuned."

"There are a few aspects that could be improved. Their API was a little spotty when I last used it, and some of those use cases were around removing systems from our environment."

"I would like to see some support for printers, especially network printers, through the application."

"It could dip into CI/CD tooling as well. That would be a very interesting part to see."

More JumpCloud cons

Pricing and Cost Advice

"The pricing is too high for SMBs."

"It is not cheap. None of these solutions are cheap, but we have good pricing at least for now from a licensing perspective."

"My client deals directly with the Omada Identity team in terms of licensing. I never look at pricing, so I'm not aware of how much the solution costs, but it's worth the money. Often, when you begin to use Omada Identity and it takes a while to set up, it'll be irreversible, and you'd depend on and focus more on the functionality of the solution, rather than its price tag."

"Omada Identity offers a reasonable price point, but it will increase as we transition to the cloud."

"Being Dutch, I can only say that it is extremely expensive, but all software products are expensive. If you have 38,000 users, then even one dollar or one euro per person would amount to a significant amount of money. Because of the high number of users, anything gets expensive very fast here."

"They are positioned at a good price point. They are lower than some of their competitors."

"The pricing for Omada Identity is fair."

"There were a lot of administrator, partner, and supplier accounts for people who were no longer working for us but still in the system. So, we reduced the number of users no longer with the company, which saved us some money on licensing."

More Omada Identity pricing and cost advice

"Its price is comparable to other products in the market."

"The license is purchased annually per user. However, you can negotiate if you are signing for a longer period of time. When comparing this solution to others on the market it is priced fair, it is not at the top of the price range or at the bottom end."

"It's a bit pricey and could be more competitive."

"Its licensing is on a yearly basis, but it also depends on the contract that you have with the vendor. They have multiple types of contracts. There are additional costs to the standard licensing fees. If you need some of the features, you have to pay more."

"ForgeRock's pricing is more competitive than other products."

"ForgeRock is an expensive solution."

"We have multiple clients we are looking at right now. We are at a very small number, however, the idea and the goal is to grow. We are looking at about $100,000 and $50,000 a minimum a month cost. That'd be minimum maybe in a couple of years."

"The pricing of the solution is fair but I do not have the full details."

"Licensing cost can be anywhere between $2 and $18 a month depending on what you want to do."

"JumpCloud's monthly license costs around $25 for the complete solution."

"I rate the product's pricing a five on a scale of one to ten, where one is cheap, and ten is expensive."

"The cost was around $5 per user per month."

"The pricing model changed about 18 months ago. It used to be that you got 10 users free, and then you paid for any user above 10 users. Now, when you go above 10 users, you pay for every user. It has become a bit more expensive, but it's such a good product. When you take into account Microsoft licenses, if you were to run Active Directory, you'd need a server to put it on, or you would need a couple of servers, backup, etc. It's a no-brainer. JumpCloud is so much easier to manage from my perspective, regardless of the cost increase. It's just brilliant."

"The cost of the solution is approximately $12 per user. However, the cost depends on what modules you're using. They have an all-in-one package and they do have tiers. For example, the more users you have, the cheaper it ends up being in the end too. I know they've done some changes to the pricing model and I haven't been involved in a lot of the licensing lately. I don't know the exact cost at this time."

"The pricing is all on the JumpCloud website. It's not hidden, you don't have to go through a show me a quote type procedure. The pricing is straightforward to understand."

"The solution is pretty expensive."

More JumpCloud pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

13%

Manufacturing Company

Government

Financial Services Firm

23%

Computer Software Company

12%

Manufacturing Company

Government

Comms Service Provider

17%

Computer Software Company

15%

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Omada Identity Cloud?

As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configur...

See all answers

What is your experience regarding pricing and costs for Omada Identity Cloud?

They are positioned at a good price point. They are lower than some of their competitors.

See all answers

What needs improvement with Omada Identity Cloud?

The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user ...

See all answers

What do you like most about ForgeRock?

The most valuable features of ForgeRock are social login and data protection.

See all answers

What is your experience regarding pricing and costs for ForgeRock?

Our company was considering switching back to Keycloak from ForgeRock, so as to not pay any license fees. ForgeRock a...

See all answers

What needs improvement with ForgeRock?

In the past, I saw that Splunk was integrated with a testing portal, and then it was integrated with Slack. I don't t...

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What do you like most about JumpCloud?

The product enables device management.

See all answers

What is your experience regarding pricing and costs for JumpCloud?

AWS charges per user, which can be costly if I have more than ten users. Third-party platforms tend to be cheaper tha...

See all answers

What needs improvement with JumpCloud?

I would like AWS to integrate more cloud platforms with JumpCloud, such as Alibaba or Oracle. This would be helpful, ...

See all answers

Comparisons

SailPoint Identity Security Cloud vs Omada Identity

Compared 31% of the time

Microsoft Entra ID vs Omada Identity

Compared 17% of the time

Saviynt vs Omada Identity

Compared 16% of the time

One Identity Manager vs Omada Identity

Compared 8% of the time

Ping Identity Platform vs Omada Identity

Compared 5% of the time

More Omada Identity Competitors

Microsoft Entra ID vs ForgeRock

Compared 23% of the time

Ping Identity Platform vs ForgeRock

Compared 11% of the time

SailPoint Identity Security Cloud vs ForgeRock

Compared 10% of the time

Auth0 vs ForgeRock

Compared 9% of the time

Symantec Siteminder vs ForgeRock

Compared 6% of the time

More ForgeRock Competitors

Scalefusion vs JumpCloud

Compared 17% of the time

Microsoft Entra ID vs JumpCloud

Compared 15% of the time

Microsoft Intune vs JumpCloud

Compared 10% of the time

Teleport vs JumpCloud

Compared 7% of the time

Microsoft Active Directory vs JumpCloud

Compared 6% of the time

More JumpCloud Competitors

Product Reports

Buyer's Guide

Omada Identity

August 2025

Download Omada Identity product report

Buyer's Guide

ForgeRock

August 2025

Download ForgeRock product report

Buyer's Guide

JumpCloud

August 2025

Download JumpCloud product report

Also Known As

Omada Identity Suite, Omada Identity Cloud

ForgeRock Identity Platform, ForgeRock OpenIDM

Resmo

Overview

Omada Identity is an identity governance and administration (IGA) solution designed to help organizations manage and secure digital identities and access across their IT environments. It focuses on enhancing security, compliance, and efficiency by automating identity management processes.

Omada Identity offers a robust set of features that streamline identity lifecycle management, access governance, and compliance reporting. It integrates with a wide range of IT systems, applications, and data sources, providing a centralized platform for managing user identities and access rights. The solution enables organizations to enforce security policies, ensure regulatory compliance, and reduce the risk of unauthorized access.

What are the critical features of Omada Identity?

Identity Lifecycle Management: Automates the process of creating, updating, and deactivating user identities throughout their lifecycle.
Access Governance: Ensures that users have appropriate access rights, enabling continuous monitoring and recertification of access.
Compliance Reporting: Provides comprehensive reporting capabilities to demonstrate compliance with regulatory requirements.
Role-Based Access Control (RBAC): Simplifies the assignment and management of access rights based on user roles within the organization.
Self-Service Access Requests: Empowers users to request access to resources through a user-friendly portal, reducing administrative burden.
Integration Capabilities: Seamlessly integrates with various systems, applications, and data sources for unified identity and access management.

What benefits or ROI items should users look for in the reviews when evaluating Omada Identity?

Improved Security: By ensuring that only authorized users have access to sensitive information, Omada Identity enhances overall security posture.
Regulatory Compliance: Helps organizations meet compliance requirements by providing detailed audit trails and reporting features.
Operational Efficiency: Automates routine identity management tasks, reducing manual effort and freeing up IT resources for strategic initiatives.
User Productivity: Streamlines access management processes, enabling users to quickly obtain the resources they need to perform their jobs.
Reduced Risk: Minimizes the risk of data breaches and insider threats by enforcing strict access controls and continuous monitoring.

Omada Identity is widely adopted across various industries, including healthcare, finance, and manufacturing. In healthcare, it helps protect patient data and comply with regulations like HIPAA. In finance, it ensures compliance with SOX and other financial regulations. In manufacturing, it secures access to sensitive production data and intellectual property.

Pricing and licensing for Omada Identity are typically based on the number of users and the specific features required. Customer support is available through various channels, including online resources, support tickets, and professional services for implementation and customization.

In summary, Omada Identity is a comprehensive IGA solution that enhances security, compliance, and efficiency in managing digital identities and access.

Omada

ForgeRock is a comprehensive open-source identity and access management solution designed to meet the unique needs of your users and workforce. With ForgeRock you can orchestrate, manage, and secure the complete lifecycle of identities in any cloud or hybrid environment. ForgeRock allows you to set up bot detection, identity proofing, and risk-based authentication.

With ForgeRock, you can define access policies and automate the management of the identity lifecycle all from a central, easy to use, and graphical dashboard. ForgeRock Access Management allows you to build safe authentication using options like passwordless and usernameless logins, single sign-on, biometrics, contextual analytics, and behavioral authentication. When threats appear, you can swiftly change how your users access your most sensitive applications and provide users with secure access to the applications, systems, and resources they need on demand.

ForgeRock Benefits and Key Features

Elevate your security and efficiency: Consolidating your legacy systems under one single platform provides reliable, unified control over all your user identities and access-related policies. ForgeRock Access Management also supports scaling existing policies for application onto new setups.
Passwordless authentication: Implementing passwordless authentication is simple with ForgeRock Access Management. You can easily replace user-selected passwords with other options, such as easy multi-factor authentication, biometrics, and SSO.
Identity governance: ForgeRock Identity Governance is a modern, AI-driven identity governance solution. By leveraging ForgeRock generated analysis reports, you can identify and apply appropriate user access, automate high-confidence access approvals, recommend certification for low-risk accounts, and review high-risk and inappropriate user access privileges. In addition, you can grant and enforce access to systems, applications, and infrastructure according to established policies.

Reviews from Real Users

ForgeRock stands out among its competitors for a number of reasons. Two major ones are its robust identity and access tools and its being easy to manage and scale with one central dashboard.

PeerSpot users note the effectiveness of these features. A technology solutions leader at an outsourcing company writes, “We need it for multiple clients, multiple implementations. Not all of them are necessarily a multi-tenant solution. We need a very versatile solution that can do a lot of work, but from a single instance that we can centralize authentications and we don't duplicate the efforts and that's where ForgeRock seems to do better.”

Mohamed B., a cyber security consultant at a tech company, writes, "Their access management solution, OpenAM, is most valuable because it meets the needs of a lot of users. ForgeRock secured our system so that it is accessed only by authorized people, and it implemented the SSO."

Ping Identity

JumpCloud enables organizations to manage devices, users, and applications across platforms like Windows, Mac, Linux, iOS, and Android. It offers centralized authentication, identity and access management, single sign-on, directory services, security policy enforcement, and cloud service integration.

Organizations leverage JumpCloud for its robust device management, policy management, and seamless integration with applications such as Microsoft 365 and Google Workspace. Its flexibility, stability, scalability, and ease of use make it a strong choice for managing business directories, executing scripts on-demand, synchronizing system access, and implementing mobile device management. Key features include remote access, Windows Out of Box Experience, strong authentication and authorization controls, centralized user and device management, efficient onboarding and offboarding processes, and extensive security and reporting features.

What are the most important features?

Device Management: Centralized control over devices across multiple platforms.
Single Sign-On: Simplified access to multiple applications with one set of credentials.
Policy Management: Enforcement of security policies across different systems and devices.
Application Integration: Integration with major applications like Microsoft 365 and Google Workspace.
Remote Access: Secure remote access capabilities for users.
Script Execution: Efficient execution of scripts and job scheduling across systems.
Comprehensive Reporting: Detailed security and activity reports to help monitor and manage access.

What benefits or ROI should be considered?

Flexibility: Adaptable to different business needs and environments.
Stability: Reliable performance with minimal downtime.
Scalability: Easily scales to accommodate growing user and device numbers.
Ease of Use: User-friendly interface supports efficient management tasks.
Enhanced Security: Strong controls and policy enforcement reduce security risks.
Streamlined Processes: Simplified onboarding and offboarding processes increase efficiency.

In specific industries, JumpCloud is utilized to manage a wide array of tasks such as automating administrative functions in healthcare, ensuring secure access to sensitive data in finance, and supporting remote work needs in technology sectors. Its ability to integrate with diverse platforms and provide centralized control makes it suitable for managing complex IT environments.

JumpCloud

Sample Customers

Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group, BMW Group, Deutsche Leasing

Geico, Thomson Reuters, Salesforce, McKesson, Trinet, SKY, BNP Paribas, Deloitte, Capgemini, North Western University

Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, Foursquare

Buyer's Guide

ForgeRock vs. JumpCloud

August 2025

Free Report: ForgeRock vs. JumpCloud

Find out what your peers are saying about ForgeRock vs. JumpCloud and other solutions. Updated: August 2025.

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