"The product offers very strong automation. Our cyber security analysts don't have to correlate the information to detect problems. They only need to analyze problems that have been identified by the platform."
"I like that it's easy. It's got the protection set up, and we can see whatever is required. We write our own rules and the rules that we can input. I think it is good."
"It is kind of simple and very easily deployable. You can start working with it very fast."
"The features that I have found most valuable are that the search capabilities are easy to use. The dashboards are good. The reports are good. It is just simple from a deployment standpoint - that was easy."
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"The graphical user interface could be improved. It's not easy to handle and it's not easy for a customer or end-user to learn how to manage the solution."
"Sometimes the rules are disabled by FireEye, and we basically get it after the patch. I think there needs to be a better way of creating the application rules. I would like to see better pricing for our licensing."
"It should have more cloud connectors. It could also be cheaper."
"There are some automated network response portions that we want to turn up."
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FireEye Helix is ranked 3rd in Security Incident Response with 3 reviews while Secureworks Red Cloak Threat Detection and Response is ranked 5th in Security Incident Response with 1 review. FireEye Helix is rated 8.6, while Secureworks Red Cloak Threat Detection and Response is rated 8.0. The top reviewer of FireEye Helix writes "Easy to set up with strong automation and few false positives". On the other hand, the top reviewer of Secureworks Red Cloak Threat Detection and Response writes "Simple deployment with good reports and dashboard". FireEye Helix is most compared with Splunk, McAfee ESM, Microsoft Sentinel, IBM QRadar and Palo Alto Networks Cortex XSOAR, whereas Secureworks Red Cloak Threat Detection and Response is most compared with Carbon Black CB Defense, Carbon Black CB Response, Cynet and Cisco SecureX.
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