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Trellix Helix Connect and Secureworks Red Cloak Threat Detection and Response (EOL) compete in threat detection and response platforms. Trellix Helix Connect holds an advantage in features and pricing, while Secureworks excels in deployment and customer service.
Features: Trellix Helix Connect offers robust automation capabilities, integration with multiple security tools, and strong analytics, enhancing threat intelligence and management. Secureworks Red Cloak excels in advanced analytics, machine learning, and real-time threat detection.
Ease of Deployment and Customer Service: Secureworks Red Cloak Threat Detection and Response (EOL) features streamlined deployment and excellent customer support, enhancing use and operational efficiency. Trellix Helix Connect offers easy deployment but lacks the same level of customer support.
Pricing and ROI: Trellix Helix Connect provides a more appealing pricing structure and better ROI with lower setup costs, making it a cost-effective choice for reliable threat detection. Secureworks Red Cloak, while potentially more expensive, may justify its cost through features and superior customer support.

| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 1 |
| Large Enterprise | 7 |
Dell is a part of the Dell Technologies family of brands. Dell Technologies is a unique family of businesses that provides the essential infrastructure for organizations to build their digital future, transform IT and protect their most important asset: information. The company services customers of all sizes across 180 countries – ranging from 98 percent of the Fortune 500 to individual consumers – with the industry's most comprehensive and innovative portfolio from the edge to the core to the cloud.
Trellix Helix Connect is known for its seamless API integration, automation capabilities, and efficient data correlation. It offers robust solutions in email threat prevention and malware detection, catering to cybersecurity needs with a user-friendly query language and extensive connector support.
Trellix Helix Connect integrates incident response, centralized SIEM tasks, and data correlation using native support for FireEye products. It rapidly handles alerts, enhances ticket management, and prevents network attacks. Its XDR platform supports a wide range of environments, providing DDI and IOC feeds for comprehensive data, email, and endpoint security. Users appreciate the deployment and API integration, but improvements in graphical interface and pricing could increase satisfaction. Additional infrastructure enhancements and optimized support can address current challenges resulting from recent mergers.
What are the key features of Trellix Helix Connect?Enterprises utilize Trellix Helix Connect for its ability to manage managed detection and response services, logging, and ransomware/ phishing mitigation. It operates efficiently in restrictive environments, enabling cybersecurity functions in industries requiring robust data, email, and endpoint security strategies.
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