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Files.com vs MetaDefender Managed File Transfer (MFT) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 22, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Files.com
Ranking in Managed File Transfer (MFT)
5th
Average Rating
9.0
Reviews Sentiment
6.2
Number of Reviews
35
Ranking in other categories
No ranking in other categories
MetaDefender Managed File T...
Ranking in Managed File Transfer (MFT)
27th
Average Rating
0.0
Reviews Sentiment
7.9
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Ajay Kadu - PeerSpot reviewer
Lead Consultant at Infosys
Secure file sharing has become straightforward and meets strict compliance needs
Files.com is a secure and easy-to-setup product with multiple integration options for on-premise servers or any of the public cloud servers. The setup is quite easy, and they follow all the data security standards, making it easy to set up and use. Files.com has an option to set permissions. We can have Active Directory-based corporate authentication as well as local user creation on their platform, and we can manage permissions independently. We can give all the rights to the end-user. They can set up their folders and permissions the way they want. The solution is flexible, allowing users to choose what they want to share with internal parties or external vendors and what kind of rights they want to give on folders and files. Everything is granular permissions by administrator and by end-user, and it is quite easy to set the permissions. Files.com uses standard HTTPS, ensuring encrypted transfer of files from the main point to the end-user. They follow all the top data security standards, like the European standard or the US standard. Whatever country we are operating from, they have all the compliances listed on their platform, which is why we chose to go with them. The benefit is that Files.com is a platform we do not have to manage, so the infrastructure is there at their end. We just have a web interface, and for end-users, they also have a desktop application. We just have to access the web interface and can set it up the way we want our file-sharing setup. Logs are there, so we can review who is accessing what, what kind of data is being accessed, and what kind of action is being taken.
Jasmit Singh Juneja - PeerSpot reviewer
CEO & Technology Specialist at Karman Infotech Private Limited
Secure file exchange between internal IT and OT networks has protected sensitive data and meets compliance needs
Threat Detection helps with data security and functions the same as Multi-Scanning. MetaDefender Managed File Transfer is integrated with the same platform, providing improved threat detection. MetaDefender Managed File Transfer includes encryption for data protection by storing data in an encrypted format so that no one can access it without proper authorization. Data Sanitization capability helps manage threats and is one of the features for detecting zero-day threats. For known threats, multi-scanning handles threat detection, so together it is a complete package for detecting both known and unknown threats. Reporting and auditing help maintain compliance in the company and provide functionality for PII, PCI, and GDPR management. When handling large file volumes, there is an impact on performance. Since it works on HTTPS and HTTP, performance will be reduced for large volumes, though not significantly. The biggest benefit from MetaDefender Managed File Transfer is secure data exchange from an unsecure network to a secure network or from external users to internal users. Because it scans and sanitizes files, there is very little chance of malware entering the organization during file sharing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This automation and ease of sharing definitely saves time with way less clicks, and minutes are saved every time a case is created, which makes production much smoother."
"I would highly recommend Files.com to any other user who is looking at it, as it seems to be a very strong enterprise solution for file sharing in the industry."
"Files.com has impacted my organization positively because, without them, we wouldn't be able to do many of the secure file transfers we need to do, especially as a financial institution."
"If you are looking for a secure file sharing solution, Files.com has been a great option for us."
"Files.com has positively impacted my organization through integration, helping my team become more efficient with an efficiency gain and reduced time."
"Files.com provides very secure, cloud-based security and is a very secure way for vendors to send sensitive information without concerns about data being compromised by cybersecurity threats."
"Files.com should be encouraged over competitors like ShareFile because of the support, ease of use, and the willingness to work directly with clients to get the job done every time."
"Files.com has positively impacted my organization because we rely on this product heavily and it is something that we do not think about because it works; it simply works."
"The biggest benefit from MetaDefender Managed File Transfer is secure data exchange from an unsecure network to a secure network or from external users to internal users."
 

Cons

"In terms of improvement, I would say the navigation on the user experience could be improved because there is so much within the platform that I know we do not fully use, and part of that might be that it is a little bit tricky to find."
"The improvement I believe can be made to Files.com involves having the ability for group admin to have more user access and permission access to add users and delete users."
"Files.com can be improved in some features with zipping and unzipping, which I wish could be done in an automation."
"A return on investment has not been seen in terms of money or time saved or fewer employees needed."
"The UI of Files.com is somewhat outdated and some navigation elements are confusing, but overall, it is acceptable."
"Some of the bigger improvements I could see would be in the setup of users and how long it takes."
"One improvement I would suggest for Files.com is that the documentation for certain APIs is a little vague and unclear."
"One area where Files.com can be improved is that it has a very expensive cost model that does not have a lot of flexibility in it compared to other similar products."
"An improvement would be in reporting. For an enterprise, reporting is not that great."
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Top Industries

By visitors reading reviews
Computer Software Company
39%
Wholesaler/Distributor
12%
University
7%
Real Estate/Law Firm
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise7
Large Enterprise9
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Files.com?
My experience with pricing, setup cost, and licensing is that they are up to the mark, but we would be happy if they came down on what they are charging now. As a customer, we always expect a good ...
What needs improvement with Files.com?
There is nothing I wish Files.com did better at this time. There are no needed improvements, even small things or nice-to-have features that I can identify.
What is your primary use case for Files.com?
My main use case for Files.com is that we transfer files from our company to our external customers back and forth. This is our main use, but we also use it internally for transferring files as wel...
What needs improvement with MetaDefender Managed File Transfer?
An improvement would be in reporting. For an enterprise, reporting is not that great. It should have more flexibility in terms of configuration so that organizations can utilize the product more ef...
What is your primary use case for MetaDefender Managed File Transfer?
The clients are using the product for secure file exchange between the internal organization as well as to external users. One of the major use cases is data exchange from an IT network to the OT n...
What advice do you have for others considering MetaDefender Managed File Transfer?
I am a delivery lead in the company and work with the whole stack of the vendor's products, including MetaDefender Managed File Transfer. Regarding pricing, the solution is reasonably priced. I wou...
 

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Overview

Find out what your peers are saying about Fortra, BMC, IBM and others in Managed File Transfer (MFT). Updated: May 2026.
896,467 professionals have used our research since 2012.