Arctic Wolf Managed Detection and Response and Field Effect MDR are prominent products in the managed detection and response market. Both offer unique benefits, with Arctic Wolf excelling in customer-centric services and Field Effect noted for its comprehensive threat monitoring capabilities.
Features: Arctic Wolf's Managed Detection and Response provides continuous 24/7 monitoring and response, significant cost savings without additional staffing, and strong vendor integrations with Cisco and CrowdStrike. Its "concierge security team" offers high-quality support. Field Effect MDR excels in threat monitoring, offers seamless integration with SaaS applications, and boasts a user-friendly platform appreciated for its robust threat detection capabilities.
Room for Improvement: Arctic Wolf needs enhancements in pricing transparency, dashboard granularity, and integration with third-party tools. Users also suggest improvements in response times. Field Effect MDR could streamline features like DNS filtering, improve system integration, and enhance backend data visibility. Its patch management and response times require refinement, and broader application support and user feedback are desirable.
Ease of Deployment and Customer Service: Arctic Wolf provides versatile deployment suited for hybrid and cloud environments, backed by responsive 24/7 support despite minor integration concerns. Field Effect MDR also offers flexible deployments with strong customer support. It is easy to set up, though there's room to improve application assistance and implementation speed. Both excel in providing robust support, with Field Effect delivering user-specific assistance.
Pricing and ROI: Arctic Wolf's pricing is competitive, offering substantial ROI by reducing security risks without expanding the internal team. Field Effect MDR's user-based pricing benefits SMBs with its cost-effective, scalable model, delivering excellent ROI. Arctic Wolf emphasizes risk reduction, while Field Effect focuses on cost savings through efficient pricing.
Employee engagement is high, with a 96% viewing and participation rate for their training materials.
We have monthly meetings where they help us with network security.
Field Effect MDR provides real human support, which offers precise instruction and guidance.
customer support does screen sharing sessions
I have one situation where it has been two months trying to resolve an installation issue on a server, which has consumed a significant amount of time.
The threat intelligence feature is expected to be a significant advantage.
We cannot fully secure these devices until they release an updated version of their agent software.
Pricing needed improvement, which was addressed by reducing the buying cost recently.
I have to access a separate website to complete it.
The pricing is okay and comparable to other solutions, with competitive pricing obtained for most options.
Pricing was initially a concern, but the recent updates have resolved that by offering a more accessible buying cost.
The asset scanning feature and the entire solution, especially their advanced threat protection recently released, are very effective.
The solution works well for our team as it offers a hands-off approach, which we need.
Field Effect MDR finds software and Windows updates that aren't being completed, which I find very valuable.
Field Effect MDR provides workstation coverage, user account protection with Microsoft 365 and Google Workspace, and on-premise device management for network security.
| Product | Market Share (%) |
|---|---|
| Field Effect MDR | 3.2% |
| Arctic Wolf Managed Detection and Response | 8.7% |
| Other | 88.1% |
| Company Size | Count |
|---|---|
| Small Business | 15 |
| Midsize Enterprise | 4 |
| Large Enterprise | 1 |
| Company Size | Count |
|---|---|
| Small Business | 32 |
| Midsize Enterprise | 2 |
| Large Enterprise | 1 |
Built on the industry’s only cloud-native platform to deliver security operations as a concierge service, the Arctic Wolf® Managed Detection and Response (MDR) solution eliminates alert fatigue and false positives to promote a faster response with detection and response capabilities tailored to the specific needs of your organization. Your Arctic Wolf Concierge Security® Team (CST) works directly with you to perform threat hunting, incident response, and guided remediation, while also providing strategic recommendations uniquely customized for your environment.
Field Effect MDR (Managed Detection and Response) is a comprehensive cybersecurity solution designed to protect your organization's IT infrastructure. It provides multi-layered threat protection for endpoints, networks, and cloud services, ensuring no gaps in defense. The product features 24/7 threat detection and monitoring, combining advanced technology with human expertise from a Security Operations Center (SOC) to identify potential threats early. It includes automated threat response capabilities to block malware, isolate compromised devices, and prevent further damage. Additionally, it offers vulnerability management to identify and remediate system weaknesses, and risk management to analyze and mitigate risks, providing robust security for your organization.
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