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Falcon LogScale vs WhatsUp Gold comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Falcon LogScale
Ranking in Log Management
17th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
9
Ranking in other categories
No ranking in other categories
WhatsUp Gold
Ranking in Log Management
35th
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
25
Ranking in other categories
Application Performance Monitoring (APM) and Observability (29th), Network Monitoring Software (21st), Server Monitoring (15th), IT Infrastructure Monitoring (18th), Configuration Management (20th), Cloud Monitoring Software (22nd), Network Traffic Analysis (NTA) (10th)
 

Mindshare comparison

As of April 2026, in the Log Management category, the mindshare of Falcon LogScale is 0.8%, up from 0.6% compared to the previous year. The mindshare of WhatsUp Gold is 0.6%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management Mindshare Distribution
ProductMindshare (%)
Falcon LogScale0.8%
WhatsUp Gold0.6%
Other98.6%
Log Management
 

Featured Reviews

Oluwajuwon Olorunlona - PeerSpot reviewer
Cyber Security Engineer at eprocessconsulting
Advanced threat hunting has improved visibility and has simplified custom query automation
CrowdStrike is ahead of the game. If I may say anything about Falcon LogScale to improve the services, I would talk about the way you develop parsers. The documentation should be more straightforward. It is not easy to quickly find the documentation, especially if you are using CrowdStrike. Most customers use Falcon LogScale because of CrowdStrike. The documentation of Falcon LogScale is not on the CrowdStrike portal just like the rest of Falcon documentation. I usually find that the main Falcon LogScale documentation is found on the Falcon LogScale website itself. I think there should be a link or direct documentation within the CrowdStrike pages. It is not necessarily a fault. If you find where the documentation resides, you can trace it to what they are doing. However, for the ease of use for Falcon administrators, the same documentation on the Falcon LogScale portal should be on the CrowdStrike dashboard.
EC
Technical Manager at Quan Hung Gourmet
Efficient monitoring with detailed customization, yet complexity remains
The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The biggest advantages of Falcon LogScale are the speed at which the queries return to you and the ease of use."
"Falcon LogScale offers excellent features, with scalability being the most notable, and the search speed stands out to me as particularly good."
"Falcon LogScale's insights give you a lot of information that an expert already thought would be valuable for you."
"It offers the capability to view live log ingestion directly from the console which means you can seamlessly manage live log data ingestion alongside accessing and analyzing older data from the past."
"Falcon LogScale seems to be a better option with better visibility when it comes to the dashboard and the kill chain process, including the attack surface."
"One of the key features is the fast search functionality, enabling us to get results within a few seconds."
"The fast search and index-free data retention are very valuable."
"I have only heard the best about CrowdStrike's support."
"In terms of pricing, I'd say that the pricing is nice and the product is good."
"Their tech support is very good."
"This product has aided us in procurement and is overall a well-priced solution."
"Overall, we have been satisfied with the functionality of the product."
"The interface in the last few years it has been a lot greater, they are much more user-friendly. I like the interface."
"Our local support team provides excellent service."
"The most valuable features are network bandwidth monitoring and monitoring device health."
"The most valuable feature of WhatsUp Gold is NetFlow and the virtualized maps."
 

Cons

"One area of Falcon LogScale that I think could be improved is that it is a bit complex."
"One more point about areas for improvement is the visualization depth. Splunk, which I used, has very good visualization compared to Falcon LogScale."
"The integration could improve."
"KQL is a bit challenging for us."
"That is a difficult question regarding Falcon LogScale. That is really a question for the professionals, and I am not a professional, so I do not know."
"CrowdStrike support is not good."
"The price could be lower."
"There are some overlapping features found in multiple tools."
"Honestly, I do not particularly like WhatsUp Gold. I think we should get rid of it."
"Setting up WhatsUp Gold is complicated and not easy because it requires managing SNMP and many complex settings in the devices it's monitoring, and fine-tuning it to fit our needs is also not very easy."
"WhatsUp Gold should work on real-time monitoring and configuration management. If they succeed in doing this, the solution will cover all the network troubleshooting aspects and will be a benefit."
"One of the biggest things that made us start to look at another product is we're not able to have an end to end monitoring from a user perspective throughout the system and back to the user."
"I would like to see better integration with switches so that you can see what is connected to each port, what the traffic is, and have a network map automatically generated."
"Improvements are needed in integration, especially for WhatsApp call and messages."
"I haven't had any issue with stability, except during the upgrade to 2017 when we encountered slow responses."
"We can never achieve or get a good picture of the network topology."
 

Pricing and Cost Advice

Information not available
"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."
"The price of WhatsUp Gold is good."
"This is a well priced solution."
"Pricing is reasonable compared to other products."
"I'm not sure, but it's expensive. We don't pay any additional fees."
"The most valuable feature is the cost compared to other solutions."
"The pricing can be on the expensive side when considering competing products."
"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Manufacturing Company
11%
Comms Service Provider
7%
Healthcare Company
7%
Financial Services Firm
12%
Manufacturing Company
11%
Government
9%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise2
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise14
 

Questions from the Community

What needs improvement with Falcon LogScale?
CrowdStrike is ahead of the game. If I may say anything about Falcon LogScale to improve the services, I would talk about the way you develop parsers. The documentation should be more straightforwa...
What is your primary use case for Falcon LogScale?
I primarily use CrowdStrike, along with some other solutions. I have been using Falcon LogScale for approximately a year now.I like Falcon LogScale for threat hunting primarily. I use it to make qu...
What advice do you have for others considering Falcon LogScale?
I am also involved with Airlock and sometimes use Airlock application control too. One of the requirements is to have a SIEM. For you to be able to have visibility into everything going on in your ...
What do you like most about WhatsUp Gold?
The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one l...
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
What needs improvement with WhatsUp Gold?
It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.
 

Overview

 

Sample Customers

Information Not Available
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about Falcon LogScale vs. WhatsUp Gold and other solutions. Updated: April 2026.
886,719 professionals have used our research since 2012.