ExtremeCloud IQ vs WatchGuard Secure Wi‑Fi comparison

"It excels in Wi-Fi and switch management, as well as other internal management aspects, offering speed and efficiency that surpass what other competitors provide."

"The deployment made my life very easy."

"What our customers like the most is that this device is so rugged. It has very good performance and throughput. Its console is very easy to use and has many features, which makes it different from its competitors. Cloud IQ has all the features built into the console, whereas other solutions require you to integrate multiple solutions with their consoles. You don't need to add anything extra with Cloud IQ. With this single solution, you can do almost everything."

"I like ExtremeCloud IQ's unified single-pane-of-glass dashboard. It offers a lot of visibility of performance, and it's great for troubleshooting. You don't have to go to 55 different places. You can get the information you need with just a few clicks."

"It is more cost effective and gives more flexibility."

"What's most valuable for me in ExtremeCloud IQ is easy management. It also has centralized administration, so you don't have to go to the customer site to program it. It can be programmed remotely."

"HiveManager is incredibly useful for managing APs and switches from one cloud interface."

"a true controller-less approach, where each Access Point is 100% independent from the management system."

"They're very easy to set up and get running."

"The solution has been stable."

"Cloud analytics that provide all its attributes."

"We like that WatchGuard works and integrates directly with the firewalls we use."

"The configuration part of WatchGuard is very flexible."

"The Wi-Fi security features of this solution have been great for our customers who need to strictly control access to their network."

"It makes it easy to obtain all information about the client experience."

"The solution's performance needs to be enhanced because of a very high delay."

"For me, the only issue is the potential delay in the tool statistics updating in real time after making changes."

"An area for improvement in ExtremeCloud IQ is its technical support. Support could be better, especially when you need help concerning ExtremeCloud IQ and WinG."

"A mobile app would be awesome."

"Certain features only exist or work in certain versions."

"ExtremeCloud should invest in an SD-WAN solution or integration with SD-WAN."

"We have had some mediocre to poor experiences with tech support: Conflicting information, condescending attitudes, and reluctance to work to resolve an issue."

"I would like to see more security features such as NAC integrated to the solution. This would allow customers to be able to control all other users under one dashboard."

"The price of this solution needs to reviewed, as it is currently high enough to deter customers from trying it."

"The support response can be time-consuming because sometimes issues are very sensitive and require instant attention."

"I don't think they're available at the best price."

"One of the things is if you buy it with a certain subscription, you can't easily change the subscription level."

"If a client device had issues with authentication due to out of date browser or similar difficulties, it would be nice to have the ability to migrate the client onto the portal via one click."

"Inability to import a user with one click."

"The solution can be scaled but it has limitations from my experience."

"Although the pricing is a bit high, I consider Aerohive to be well worth the money."

"ExtremeCloud IQ's pricing is medium, but its support contract costs more."

"Previously, ExtremeCloudIQ provided free licensing for all the basic requirements of their customers. An advanced cloud user had to purchase advanced licenses for automation and advanced country features at the enterprise level. They have restricted the licensing, allowing only up to ten units for testing, which is challenging. This limitation becomes problematic, especially in countries like Sri Lanka or other Asian countries, where customers face economic challenges and have limited budgets. The previous free option was beneficial, but it has become tougher to manage with these new changes. They should revise their pricing structure, offering the basic features free of charge for up to 50 AP. Larger entities with more than 50 APs have the budget to support them. Still, it becomes more difficult for small and medium-sized businesses with less than 50 APs to allocate a significant budget for control and management features."

"The product pricing is reasonable."

"Extreme is twice as cheap compared to Cisco due to the currency exchange. Normally, I think Cisco would be a little bit more expensive, but there wouldn't be that much of a difference."

"Extreme licensing is based on the number of access points. When you buy the license for the first year, everything is included, such as access to mapping, etc. If you don't renew your software assurance for the second year, the access points will still work, but you can't use the cloud management tools."

"The price was okay."

"For example, if you compare Aruba vs Aerohive, you need to check which licences from Aruba you need to match the functionality of Aerohive (usually you need at least three types of licences and a controller with redundancy). The same goes with Cisco, where you need buy additional licences for central management, firewall, spectral analysis, WIPS, PPSK, etc. Aerohive has a very simple model - one licence for all the functionalities - and you can believe that there are many. One licence makes it easy to maintain, scale, renew and you can plan your costs 10 years in advance."

"WatchGuard is on the upper scale for pricing."

"Your licensing and cost, as would be required for many other solutions, being considered for eighty to two hundred and eighty different physical locations, is just about the same amount per access point."

"The solution is priced high compared to competitors. However, for the features that are included in the solution, the price becomes more reasonable."