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ExtremeCloud IQ vs WatchGuard Secure Wi‑Fi comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ExtremeCloud IQ
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
76
Ranking in other categories
Network Management Applications (13th), Network Access Control (NAC) (11th), Intrusion Detection and Prevention Software (IDPS) (22nd)
WatchGuard Secure Wi‑Fi
Average Rating
7.8
Reviews Sentiment
6.4
Number of Reviews
7
Ranking in other categories
Wireless LAN (23rd)
 

Mindshare comparison

ExtremeCloud IQ and WatchGuard Secure Wi‑Fi aren’t in the same category and serve different purposes. ExtremeCloud IQ is designed for Network Management Applications and holds a mindshare of 2.7%, down 2.9% compared to last year.
WatchGuard Secure Wi‑Fi, on the other hand, focuses on Wireless LAN, holds 0.5% mindshare, up 0.5% since last year.
Network Management Applications Market Share Distribution
ProductMarket Share (%)
ExtremeCloud IQ2.7%
Cisco DNA Center22.1%
Cisco Catalyst Center9.5%
Other65.7%
Network Management Applications
Wireless LAN Market Share Distribution
ProductMarket Share (%)
WatchGuard Secure Wi‑Fi0.5%
Aruba Wireless15.7%
Ruckus Wireless14.0%
Other69.8%
Wireless LAN
 

Featured Reviews

KristianLarsen - PeerSpot reviewer
Helps resolve network-related issues quickly and is reasonably priced
The tool has both advantages and weaknesses because it has several pieces of software on which it has been working because of buyouts. The tool has several branches of software versions, and you can consolidate it into ExtremeCloud, but it also has the disadvantage that sometimes people can get issues because the software on the hardware is different than they expected, especially if it is not converted to the tool used. The tool has simplified things, but it also adds a complexity that sometimes stumps some users. In the future, I think the tool’s onboarding setup of a new tenant could be smoother or faster. I also think that they could provide a simpler setup for first-level support so that it can be easier for them to have a support dashboard that would help them. I am talking about customer support organizations, so you usually have a high turnaround, but you need to have something that is easier to use and where you don't need so much training.
WarrenWilliams - PeerSpot reviewer
A solution that offers excellent support and makes it easy to manage networks
To utilize the solution properly, you need some training and guidance on that. Getting it working is easy, but if you're going to use it with feature sets that make WatchGuard worthwhile to use, it's probably not the easiest to set up. I'd rate the initial setup a seven out of ten. The time taken to deploy the solution depends on the project scope you're doing. Do you need ten WiFi access points or one? You could deploy the solution in an hour. We need one person to deploy the solution. But the number of people required for deployment depends on where the access points are deployed. Like, if it's the ceiling or whatever. The way we do it, we usually have an on-site technician who sets up the backend. We usually have two people when deploying the solution, but you can do it with one person. We have a team that manages the solution. But if you have ten people on a site to manage the solution, 15 minutes daily is enough.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The Client 360 feature provides a comprehensive view of your clients and their activities, including the devices they use. Additionally, a feature called Network 360 offers a 360-degree view of the network, like data usage (in GB), the status of ports and AP, and other details. You can drill down on granular-level drills to gain insights into specific applications and usage patterns like application level and fee, where your data is being wasted or what your clients are doing with the Internet data, what kind of applications they are using, etc."
"The technical support for this solution is good."
"Its configuration and deployment are the most valuable."
"Integrated Firewall in every AP (with DPI inspection) is a killer feature and it is included already in the price of licence (with others, this feature is an add-on licence)."
"It excels in Wi-Fi and switch management, as well as other internal management aspects, offering speed and efficiency that surpass what other competitors provide."
"The support organization behind this product is extremely professional."
"Another valuable feature is the automation of Wi-Fi configurations, which allows the wireless network to auto-reconfigure in case of problems."
"It is more cost effective and gives more flexibility."
"The solution has been stable."
"We like that WatchGuard works and integrates directly with the firewalls we use."
"They're very easy to set up and get running."
"The configuration part of WatchGuard is very flexible."
"Cloud analytics that provide all its attributes."
"The Wi-Fi security features of this solution have been great for our customers who need to strictly control access to their network."
"It makes it easy to obtain all information about the client experience."
 

Cons

"The managing of switches within this solution could be improved."
"A mobile app would be awesome."
"Lacks cyber asset tracking."
"I struggled with the documentation. I expected comprehensive documentation and videos but found them to be too simple."
"The solution's performance needs to be enhanced because of a very high delay."
"Having a wizard for customers who are just starting might be helpful."
"We have had some mediocre to poor experiences with tech support: Conflicting information, condescending attitudes, and reluctance to work to resolve an issue."
"ExtremeCloud IQ’s user interface needs to be improved, and its current bugs need to be fixed."
"The price of this solution needs to reviewed, as it is currently high enough to deter customers from trying it."
"The support response can be time-consuming because sometimes issues are very sensitive and require instant attention."
"One of the things is if you buy it with a certain subscription, you can't easily change the subscription level."
"The solution can be scaled but it has limitations from my experience."
"I don't think they're available at the best price."
"Inability to import a user with one click."
"If a client device had issues with authentication due to out of date browser or similar difficulties, it would be nice to have the ability to migrate the client onto the portal via one click."
 

Pricing and Cost Advice

"I did a multi-year license. It was a three-year license. It compares well with others in terms of the price. It is about a hundred dollars per year on a three-year scale."
"Although the pricing is a bit high, I consider Aerohive to be well worth the money."
"Bring the cost down."
"It is easy for customers to use this product because they are able to interchange the license depending on their usage rather than having to buy individual licenses for each asset."
"Extreme is twice as cheap compared to Cisco due to the currency exchange. Normally, I think Cisco would be a little bit more expensive, but there wouldn't be that much of a difference."
"The pricing is so cost-effective that it leaves no room for competition with other vendors."
"ExtremeCloud IQ's pricing is medium, but its support contract costs more."
"Extreme licensing is based on the number of access points. When you buy the license for the first year, everything is included, such as access to mapping, etc. If you don't renew your software assurance for the second year, the access points will still work, but you can't use the cloud management tools."
"Your licensing and cost, as would be required for many other solutions, being considered for eighty to two hundred and eighty different physical locations, is just about the same amount per access point."
"WatchGuard is on the upper scale for pricing."
"The solution is priced high compared to competitors. However, for the features that are included in the solution, the price becomes more reasonable."
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Comms Service Provider
10%
Manufacturing Company
9%
Educational Organization
8%
Comms Service Provider
13%
Computer Software Company
13%
Non Profit
13%
Retailer
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise13
Large Enterprise24
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
 

Questions from the Community

What are pros and cons of Aruba 515 Series AP vs. Cisco Meraki or Extreme Networks?
Depends. I have personally used both Cisco and Aruba so I am familiar with them. Extreme I am not, so unless they have some feature that I need or want, I wouldn't consider them. Do you have expe...
What is your experience regarding pricing and costs for ExtremeCloud IQ?
The licensing was a challenge due to budget constraints, and I used ExtremeCloud IQ without a license for a period. The documentation and training courses were also costly, impacting how easily I c...
What advice do you have for others considering ExtremeCloud IQ?
I rate the overall solution nine out of ten only due to the poor documentation. Despite this, I was very happy with ExtremeCloud IQ as it greatly eased my workload, allowing me to manage the networ...
What needs improvement with WatchGuard Secure Wi‑Fi?
The support response can be time-consuming because sometimes issues are very sensitive and require instant attention. Also, when an incident occurs, the impact can be significantly huge. A recent p...
What is your primary use case for WatchGuard Secure Wi‑Fi?
We use WatchGuard Secure Wi-Fi because we have used different tools as well, like Ubiquiti. The complexity of Ubiquiti is much more compared to WatchGuard, which provides more flexibility and is ea...
What advice do you have for others considering WatchGuard Secure Wi‑Fi?
We recommend using WatchGuard Secure Wi-Fi, but when incidents occur, it can be very difficult to identify why they happen. Normally, the issues are simple to fix, but we recently faced a major inc...
 

Also Known As

Aerohive Networks, Aerohive HiveManager, HiveManager, ExtremeCloud , ExtremeSecurity
No data available
 

Overview

 

Sample Customers

Henry Ford Health System, Baltimore Ravens, Brandili, Federal University of Alagoas, CEDAE, Caxias do Sul, UNISC Concurrency, CenturyLink Field, Louisiana College, Cricket Tasmania Stadium, Moscow Internet Exchange
Portsmouth Grammar School, HILOTEC
Find out what your peers are saying about Cisco, Hewlett Packard Enterprise, Fortinet and others in Network Management Applications. Updated: August 2025.
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