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ExtraHop Reveal(x) for IT Operations vs Infraon IMS comparison

ExtraHop Networks and EverestIMS are both solutions in the Network Monitoring Software category. ExtraHop Networks is ranked #71, while EverestIMS is ranked #82. ExtraHop Networks holds a 0.7% mindshare in NMS, compared to EverestIMS’s 0.5% mindshare. Additionally, 100% of ExtraHop Networks users are willing to recommend the solution, compared to 100% of EverestIMS users who would recommend it.
ExtraHop Reveal(x) for IT O...
Read 8 ExtraHop Reveal(x) for IT Operations reviews
  • 3,829 Views
  • 2,604 Comparison Views
100% willing to recommend
Infraon IMS
Read 8 Infraon IMS reviews
  • 3,316 Views
  • 1,923 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024
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ExtraHop Reveal(x) and Infraon IMS compete in IT and network operations management. Infraon IMS has an upper hand with its rich feature set, making it appealing for perceived value despite higher pricing. ExtraHop Reveal(x) gains attention for its pricing and effective support structure.

Features: ExtraHop Reveal(x) offers network performance monitoring, real-time traffic analysis, and advanced threat detection. It provides quick identification of security threats and anomalies. Infraon IMS provides robust IT infrastructure management, asset tracking, and integrated service automation.

Room for Improvement: ExtraHop Reveal(x) could enhance integration capabilities, expand asset management features, and offer more deployment options. Infraon IMS needs improved user interface responsiveness, streamlined setup processes, and enhanced scalability options.

Ease of Deployment and Customer Service: ExtraHop Reveal(x) is recognized for straightforward deployment and high-quality customer support. Infraon IMS offers varied deployment models but can be complex initially. Infraon provides excellent post-deployment support, aiding transition.

Pricing and ROI: ExtraHop Reveal(x) is appealing for its reasonable setup costs and quick ROI, making it suitable for cost-conscious buyers. Infraon IMS, while more costly upfront, offers an expansive feature set that results in long-term savings and efficiency.

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To learn more, read our detailed ExtraHop Reveal(x) for IT Operations vs. Infraon IMS Report (Updated: August 2026).
Buyer's Guide
ExtraHop Reveal(x) for IT Operations vs. Infraon IMS
August 2026
Download the complete report
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ExtraHop Reveal(x) for IT O...
Ranking in Network Monitoring Software
71st
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
8
Ranking in other categories
Network Diagnostics (10th), IT Operations Analytics (13th), Network Packet Capture (6th)
Infraon IMS
Ranking in Network Monitoring Software
82nd
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
Server Monitoring (33rd), IT Infrastructure Monitoring (56th), Cloud Monitoring Software (49th)
 

Mindshare comparison

As of August 2026, in the Network Monitoring Software category, the mindshare of ExtraHop Reveal(x) for IT Operations is 0.7%, up from 0.5% compared to the previous year. The mindshare of Infraon IMS is 0.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
ExtraHop Reveal(x) for IT Operations0.7%
Infraon IMS0.5%
Other98.8%
Network Monitoring Software
 

Featured Reviews

Out West - PeerSpot reviewer
Out West
Project Manager and IT Management Consultant at a integrator with 1,001-5,000 employees
Great for identifying application interdependencies with helpful support but needs better visualizations
We're just trying to identify the application interdependencies, which normally reside on different servers, including web servers, database servers, enterprise service bus, et cetera, up to your presentation layer before we start moving stuff around. Normally, the reason why we use these tools is to understand what assets we have, where they're deployed, and how they enter and operate before we decide to go move something from point A to point B. The solution is going to allow me to establish a wave or migration plan where you have different waves of migration and then you actually have move groups to try and get your application moved from A to B seamlessly. A to B could be on-premise to on-premise. It could be on-premise to cloud. Et cetera. The solution can tell me what components can I deploy, for example, into a cloud space, without having to refactor my applications since that can be quite time-consuming and costly.
Read full review
it_user1631601 - PeerSpot reviewer
it_user1631601
GTM Manager at a computer software company with 201-500 employees
Our process efficiency has improved by having all the information in one place, which has reduced manpower
The product is great. We integrated the ticketing tool with the monitoring tool. The agent ID creation is very easy when using this tool. It is so user-friendly. The user interface is good and also the pricing is great. The user interface is good, even a business user or layman can raise a ticket. They provide an all-in-one monitoring tool. If an issue happens, it gets integrated with the email, then proactively that ticket is being raised, which is good. The reporting is good. It is very clear. It is a customized report; however you want it, you can customize it. We use the solution’s role-based dashboards. The head of IT wants to use it so he can see holistically what is happening, e.g., what are the tickets being raised, what is a major issue, and what escalations are happening. There are different dashboards that are customized. For our head of IT, we made a separate dashboard. Then, for the executives, we made a separate dashboard based on time, like hourly or daily. All these reports were customized. While they didn't provide a BI dashboard, they provide a kind of graphical dashboard for whatever the issue is. Once you click on a particular ticket, it drills down to the issue, what it is and when the issue was raised. The drill down is good. It is more like a business intelligence (BI) tool. You can just scroll and zoom in. It goes deep into the issue. Once you click a particular dashboard, it will take you to the next page, then it takes you to the issue. Infraon IMS provides workflow automation for real-world use cases. This makes our work easier. It is just drag and drop (no coding) to build the workflows. For example, a particular ticket is being raised. It gets routed to three important IT executives within our team. From our team, it gets routed to the next level. The learning curve is good. Initially, there were no issues. As soon as the users saw the product, they understood what the product was. There wasn't any kind of training required for this product because it is very straightforward.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have been able to improve the mean time to resolution by several hours in some cases."
"This is a must-try product."
"Not only can you look at the protocol import level. It also has a live PCAP analysis."
"You cannot hide from the wire; all truth lives in the packets, and ExtraHop gets them to talk!"
"ExtraHop came out with the best price, and I think that it gives us a broader view of our network."
"It's a must-have solution for large IT Operations, providing the ability to analyze infrastructure and application-related performance and data from the wire perspective."
"ExtraHop is far ahead of anything comparable in the industry."
"The most valuable feature is the way it handles data, from Layer 2 up to Layer 7. We can see everything that happens in the network."
More ExtraHop Reveal(x) for IT Operations pros
"The feature that I like the most and the best part is the customization."
"Their discovery is very quick and they have a CSV file upload mechanism that allows you to onboard five thousand devices a day."
"The most valuable feature is alerting. We get email alerts when a link is down that tell us which device is having a problem."
"Our response time is within 30 minutes for any support. This solution provides alerts immediately, so we are within our SLA, giving efficiency to our support."
"We have definitely seen ROI since we first implemented Infraon, three years ago, as it has given us clarity and helped us with compliance during audits."
"Infraon IMS allows us to do several things from a single window, which is important to us."
"With Infraon, everything is already built-in so you are able to plug-and-play with the system."
"Once we installed this central system, our site engineers who provide the data started believing in the data's accuracy."
More Infraon IMS pros
 

Cons

"Additional out-of-the-box solutions and use cases would be nice."
"The improvement that would make the most impact would be expanding on the new EXA big data back end."
"There is room for improvement in the security part. They have a new solution, ExtraHop Reveal(x), and I think it needs improvement."
"This solution would be improved if it had the ability to retain data longer."
"We've had some struggles getting it to see everything that we want to see. Network visibility is something that needs to be improved."
"The solution could get more aggressive in the discounting of the overall cost."
"I would improve the Rule-Based Access Control (RBAC) by providing granular access control to the data."
"They either have to go broad or decide what their bread and butter is and get really good at that."
More ExtraHop Reveal(x) for IT Operations cons
"Email support is a bit slow. Once you drop an email, it takes time."
"The graphical view of the topology does not show us all of the connectivity in our network, which is something that could be improved."
"This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets."
"We have enquired if there are any possibilities of monitoring non-IPBS devices."
"There might be some features in other products that are currently not there in Everest IMS and can be included. I have not yet compared it with any other product."
"This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure."
"I would like to see an integrated view of Infraon IMS and Infraon Desk. It would be very helpful if that were integrated into the solution."
"Technical support could use some improvement in terms of their response times and diagnostic accuracy."
More Infraon IMS cons
 

Pricing and Cost Advice

"The price of this solution for our environment is about £650,000 ($855,000 USD) for three years."
"The pricing is higher than other solutions, but with such good features, I think it's worth it."
"The pricing is fair considering the value provided."
"Licensing is calculated on a per-user basis."
"I think that the pricing for this solution is reasonable and varies by number of devices."
"The cost model is within our budget. I have less than 180 critical assets, but the moment that I have 1,000 assets, then the license model is totally different. I don't know whether they are capable of handling that kind of a load. They could revisit the licensing model."
"We pay for a number of devices on the accounts and since it is on-premises, we pay the maintenance charges for the year."
"The pricing is reasonable, given the features that they provide."
"If you are looking for the best product with the best price, Infraon is the best product. We evaluated five to six products and finally felt Infraon was better because of the pricing model, especially because it was more flexible."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Construction Company
11%
Healthcare Company
9%
Outsourcing Company
9%
Manufacturing Company
16%
Financial Services Firm
15%
Outsourcing Company
13%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise3
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise3
 

Questions from the Community

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What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
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Comparisons

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Compared 8% of the time
Equinix IBX SmartView vs Infraon IMS Logo
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Compared 4% of the time
Instana Infrastructure Monitoring vs Infraon IMS Logo
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Compared 3% of the time
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SolarWinds AppOptics vs Infraon IMS
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More Infraon IMS Competitors
 

Product Reports

Buyer's Guide
ExtraHop Reveal(x) for IT Operations
August 2026
ExtraHop Reveal(x) for IT Operations reportDownload ExtraHop Reveal(x) for IT Operations product report
Buyer's Guide
Infraon IMS
August 2026
Infraon IMS reportDownload Infraon IMS product report
 

Also Known As

No data available
Everest IMS
 

Overview

ExtraHop Reveal(x) for IT Operations leverages wire data analytics to provide valuable insights across all network layers. Offering auto-discovery, live PCAP analysis, and customizable dashboards, it empowers IT teams with enhanced application analysis and security detections.

Focusing on wire data analytics from Layer 2 to Layer 7, ExtraHop Reveal(x) delivers application analysis, security anomaly monitoring, and real-time traffic analysis. With plug-and-play deployment and minimal administration, it facilitates seamless integration. Users benefit from its comprehensive network performance evaluation, insightful network topology mapping, and capabilities like auto-discovery. Despite room for enhancement in industry-specific solutions, visualizations, and security features, its extensive programmability supports diverse IT operations needs. It is perfect for monitoring enterprise applications and ensuring efficient network security and operations.

What are the key features of ExtraHop Reveal(x) for IT Operations?
  • Wire Data Analytics: Analyzes data from Layer 2 to 7 for comprehensive insights into network performance.
  • Application Analysis: Offers deep analysis of applications to optimize performance and resolve issues quickly.
  • Security Detections: Provides robust anomaly detection for enhanced network security.
  • Customizable Dashboards: Users can tailor dashboards for specific monitoring needs.
  • Plug-and-Play Deployment: Ensures easy setup and integration with existing infrastructure.
What benefits and ROI should users look for in reviews?
  • Network Performance Insights: Provides detailed insights to improve network efficiency and performance.
  • Real-Time Traffic Analysis: Enables quick response to network anomalies with real-time data.
  • Enhanced Security Monitoring: Strengthens security through comprehensive anomaly detection.
  • Efficient Problem Resolution: Facilitates identification of root causes for rapid issue resolution.
  • Reduced Administrative Overhead: Requires minimal administration with an easy-to-deploy configuration.

ExtraHop Reveal(x) is implemented in industries requiring detailed IT infrastructure monitoring, enterprise application tracking, and network security evaluation. It aids in identifying device misconfigurations, vulnerabilities, and analyzing IT component interactions to ensure secure and efficient operations.

ExtraHop Networks

Infraon IMS offers network monitoring with real-time dashboards, customizable GUIs, and integrated tools, supporting device management and workflow automation efficiently.

Infraon IMS delivers stable performance with features tailored for easy customization and detailed network management. Users benefit from real-time monitoring through role-based dashboards and integrated ticketing tools. However, improvements in reporting, GUI usability, and AI integration are needed. Challenges include monitoring non-IPBS devices and improving connectivity visibility. Users require seamless Infraon Desk integration, ease of device addition, and enhanced topology views.

What are the key features of Infraon IMS?
  • Stable Performance: Provides consistent network oversight.
  • Customizable Dashboards: Role-based, interactive GUIs for tailored views.
  • Real-Time Monitoring: Comprehensive network visibility and alerts.
  • Workflow Automation: Streamlines operational processes.
  • Configuration Backup: Ensures data integrity and easy recovery.
  • Granular Reporting: Delivers detailed insights and analysis.
  • Intuitive Interface: Enhances user interaction and experience.
  • Quick Device Discovery: Facilitates effective network management.
  • Email Alerts: Keeps users informed on device status.
  • CSV Upload: Manages high-volume device data efficiently.
What benefits do users find in Infraon IMS?
  • Centralized Access: Simplifies firewall and device management.
  • Enhanced IT Management: Improved monitoring of uptime, downtime, and utilization.
  • Flexible Deployment: Support for global locations with cloud and on-premises options.
  • Link Monitoring Automation: Boosts operational efficiency.

In industries like IT infrastructure and data center management, Infraon IMS is utilized for network monitoring and managing key components such as leased lines and firewalls. Its capabilities aid diverse geographical locations in overseeing data centers, offering centralized monitoring and access to critical infrastructure.

EverestIMS
 

Sample Customers

Alaska Airlines, bet365, Concur, McKesson, Microsoft, Morgan Stanley, Practice Fusion, Seattle Children's Hospital, Steward Health Care System
Airtel, BSNL, BlackBox Corporation, ACT, Geojit, Canara Bank, Federal Bank, Corporation Bank, Birla Corporation, CESC Limited, Mphasis, GAIL, Udaan, Cowrks, SEBI, PowerGrid, ION, Summit Communications, National Information Technology Center (Nepal), Bhutan National Bank, Servion T, Greenlam, Translab Technologies, CMSIT Services, Nelco, HPCL, Navitas Life Sciences etc. 
Buyer's Guide
ExtraHop Reveal(x) for IT Operations vs. Infraon IMS
August 2026
Free Report: ExtraHop Reveal(x) for IT Operations vs. Infraon IMS
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