ExtraHop Reveal(x) for IT Operations vs Infraon IMS comparison

Why PeerSpot?

ExtraHop Networks and EverestIMS are both solutions in the Network Monitoring Software category. ExtraHop Networks is ranked #71, while EverestIMS is ranked #84. ExtraHop Networks holds a 0.6% mindshare in NMS, compared to EverestIMS’s 0.6% mindshare. Additionally, 100% of ExtraHop Networks users are willing to recommend the solution, compared to 100% of EverestIMS users who would recommend it.

ExtraHop Reveal(x) for IT O...

Read 8 ExtraHop Reveal(x) for IT Operations reviews

4,424 Views
2,920 Comparison Views

100% willing to recommend

Infraon IMS

Read 8 Infraon IMS reviews

4,007 Views
2,324 Comparison Views

100% willing to recommend

ExtraHop Reveal(x) for IT O...

Infraon IMS

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

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ExtraHop Reveal(x) and Infraon IMS compete in IT and network operations management. Infraon IMS has an upper hand with its rich feature set, making it appealing for perceived value despite higher pricing. ExtraHop Reveal(x) gains attention for its pricing and effective support structure.

Features: ExtraHop Reveal(x) offers network performance monitoring, real-time traffic analysis, and advanced threat detection. It provides quick identification of security threats and anomalies. Infraon IMS provides robust IT infrastructure management, asset tracking, and integrated service automation.

Room for Improvement: ExtraHop Reveal(x) could enhance integration capabilities, expand asset management features, and offer more deployment options. Infraon IMS needs improved user interface responsiveness, streamlined setup processes, and enhanced scalability options.

Ease of Deployment and Customer Service: ExtraHop Reveal(x) is recognized for straightforward deployment and high-quality customer support. Infraon IMS offers varied deployment models but can be complex initially. Infraon provides excellent post-deployment support, aiding transition.

Pricing and ROI: ExtraHop Reveal(x) is appealing for its reasonable setup costs and quick ROI, making it suitable for cost-conscious buyers. Infraon IMS, while more costly upfront, offers an expansive feature set that results in long-term savings and efficiency.

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To learn more, read our detailed ExtraHop Reveal(x) for IT Operations vs. Infraon IMS Report (Updated: September 2026).

Buyer's Guide

ExtraHop Reveal(x) for IT Operations vs. Infraon IMS

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ExtraHop Reveal(x) for IT O...

Ranking in Network Monitoring Software

71st

Average Rating

8.6

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Network Diagnostics (11th), IT Operations Analytics (13th), Network Packet Capture (6th)

Infraon IMS

Ranking in Network Monitoring Software

84th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Server Monitoring (32nd), IT Infrastructure Monitoring (57th), Cloud Monitoring Software (50th)

Mindshare comparison

As of October 2026, in the Network Monitoring Software category, the mindshare of ExtraHop Reveal(x) for IT Operations is 0.6%, up from 0.6% compared to the previous year. The mindshare of Infraon IMS is 0.6%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
ExtraHop Reveal(x) for IT Operations	0.6%
Infraon IMS	0.6%
Other	98.8%

Network Monitoring Software

Featured Reviews

Out West

Project Manager and IT Management Consultant at a integrator with 1,001-5,000 employees

Great for identifying application interdependencies with helpful support but needs better visualizations

We're just trying to identify the application interdependencies, which normally reside on different servers, including web servers, database servers, enterprise service bus, et cetera, up to your presentation layer before we start moving stuff around. Normally, the reason why we use these tools is to understand what assets we have, where they're deployed, and how they enter and operate before we decide to go move something from point A to point B. The solution is going to allow me to establish a wave or migration plan where you have different waves of migration and then you actually have move groups to try and get your application moved from A to B seamlessly. A to B could be on-premise to on-premise. It could be on-premise to cloud. Et cetera. The solution can tell me what components can I deploy, for example, into a cloud space, without having to refactor my applications since that can be quite time-consuming and costly.

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it_user1734441

Networking Head at Birla Corporation Ltd

Good statistical reporting, provides alerts via email, helpful support

The reporting capabilities are good. We have to manually configure reports based on what data we require. For example, it can show the downtime for uptime for a device. Once we configure the profile for each report, we can download it. We use Infraon to automatically trigger processes to help resolve issues when they are detected. For example, it will automatically raise a ticket and send an email to our ISP when it detects that a link is down. When a process is triggered automatically, we run one of the pre-configured scripts. We have not created any of the scripts ourselves but rather, only use the ones that are provided. These scripts are important because we use them for generating reports and emailing alerts, which are also used for auditing purposes. For example, our IT department has been improved because Infraon automatically creates reports that show our site uptime and downtime. We can see which site has more bandwidth utilization, link utilization, and link problems. It will show us what other devices are in the environment, which ones we need to replace, and how many sessions are being created. This solution assists us with our billing because we have many critical locations, and these need to have one hundred percent uptime, every month of the year. We generate reports monthly, quarterly, and yearly, which we then submit to management to cite the total uptime. Based on this, the billing is done. With respect to the learning curve, this tool is easy to learn because there is a lot of training material included. I suggest that the entire team learn to use it, rather than just one person, because it will make the tool more effective for the organization.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's a must-have solution for large IT Operations, providing the ability to analyze infrastructure and application-related performance and data from the wire perspective."

"This is a must-try product."

"We have been able to improve the mean time to resolution by several hours in some cases."

"The most valuable features are security detections, perimeter detection, dashboards, and alerts."

"ExtraHop is far ahead of anything comparable in the industry."

"Wire data analytics."

"The most valuable feature is the way it handles data, from Layer 2 up to Layer 7. We can see everything that happens in the network."

"This solution is more applications reference architecture focused. Its benefit is that it specializes in that space."

More ExtraHop Reveal(x) for IT Operations pros

"Once we installed this central system, our site engineers who provide the data started believing in the data's accuracy."

"It is a stable product; after the initial configuration, you don't have to tweak it much, and all systems of Everest IMS work perfectly."

"The role-based dashboards provide data points and charts and topology diagrams in a single window. It's like a spider web, where the application, connectivity, and everything is defined for each user of those applications."

"Overall, it's a wonderful one-stop ITSM solution for infrastructure."

"We use the solution to automatically trigger processes to help us resolve issues. The whole IT process has been automated, such as trying to map all the users and the escalation process. So, if any issue happens, we get an SMS and WhatsApp of the report. If there is a critical issue this has to be sorted out, like the entire data center being down, then there is an alarm."

"The feature that I like the most and the best part is the customization."

"We have definitely seen ROI since we first implemented Infraon, three years ago, as it has given us clarity and helped us with compliance during audits."

"The backup, restore, and comparison features are all good."

More Infraon IMS pros

Cons

"Additional out-of-the-box solutions and use cases would be nice."

"The solution could get more aggressive in the discounting of the overall cost."

"This solution would be improved if it had the ability to retain data longer."

"The improvement that would make the most impact would be expanding on the new EXA big data back end."

"They either have to go broad or decide what their bread and butter is and get really good at that."

"I would improve the Rule-Based Access Control (RBAC) by providing granular access control to the data."

"We'd like to see a local presence within the region in order to have seamless service whether it's the support, the implementation, or professional services."

"There is room for improvement in the security part. They have a new solution, ExtraHop Reveal(x), and I think it needs improvement."

More ExtraHop Reveal(x) for IT Operations cons

"Technical support could use some improvement in terms of their response times and diagnostic accuracy."

"The graphical view of the topology does not show us all of the connectivity in our network, which is something that could be improved."

"We have enquired if there are any possibilities of monitoring non-IPBS devices."

"Email support is a bit slow. Once you drop an email, it takes time."

"There might be some features in other products that are currently not there in Everest IMS and can be included. I have not yet compared it with any other product."

"I would like to see an integrated view of Infraon IMS and Infraon Desk. It would be very helpful if that were integrated into the solution."

"This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure."

"I would like to have the option to add a new device or meet with the next release. Right now, it needs to be done from the backend which results in a heavy reliance on R&D."

More Infraon IMS cons

Pricing and Cost Advice

"The pricing is fair considering the value provided."

"The pricing is higher than other solutions, but with such good features, I think it's worth it."

"The price of this solution for our environment is about £650,000 ($855,000 USD) for three years."

"The pricing is reasonable, given the features that they provide."

"Licensing is calculated on a per-user basis."

"The cost model is within our budget. I have less than 180 critical assets, but the moment that I have 1,000 assets, then the license model is totally different. I don't know whether they are capable of handling that kind of a load. They could revisit the licensing model."

"If you are looking for the best product with the best price, Infraon is the best product. We evaluated five to six products and finally felt Infraon was better because of the pricing model, especially because it was more flexible."

"I think that the pricing for this solution is reasonable and varies by number of devices."

"We pay for a number of devices on the accounts and since it is on-premises, we pay the maintenance charges for the year."

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Top Industries

By visitors reading reviews

Financial Services Firm

13%

Outsourcing Company

11%

Construction Company

11%

Healthcare Company

Manufacturing Company

17%

Outsourcing Company

14%

Financial Services Firm

13%

Comms Service Provider

13%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	2
Large Enterprise	3

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	2
Large Enterprise	3

Questions from the Community

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Comparisons

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Glassbeam vs ExtraHop Reveal(x) for IT Operations

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Compared 7% of the time

Equinix IBX SmartView vs Infraon IMS

Compared 4% of the time

Instana Infrastructure Monitoring vs Infraon IMS

Compared 3% of the time

Splunk Observability Cloud vs Infraon IMS

Compared 3% of the time

More Infraon IMS Competitors

Product Reports

Buyer's Guide

ExtraHop Reveal(x) for IT Operations

October 2026

ExtraHop Reveal(x) for IT Operations report

Download ExtraHop Reveal(x) for IT Operations product report

Buyer's Guide

Infraon IMS

September 2026

Download Infraon IMS product report

Also Known As

No data available

Everest IMS

Overview

ExtraHop Reveal(x) for IT Operations leverages wire data analytics to provide valuable insights across all network layers. Offering auto-discovery, live PCAP analysis, and customizable dashboards, it empowers IT teams with enhanced application analysis and security detections.

Focusing on wire data analytics from Layer 2 to Layer 7, ExtraHop Reveal(x) delivers application analysis, security anomaly monitoring, and real-time traffic analysis. With plug-and-play deployment and minimal administration, it facilitates seamless integration. Users benefit from its comprehensive network performance evaluation, insightful network topology mapping, and capabilities like auto-discovery. Despite room for enhancement in industry-specific solutions, visualizations, and security features, its extensive programmability supports diverse IT operations needs. It is perfect for monitoring enterprise applications and ensuring efficient network security and operations.

What are the key features of ExtraHop Reveal(x) for IT Operations?

Wire Data Analytics: Analyzes data from Layer 2 to 7 for comprehensive insights into network performance.
Application Analysis: Offers deep analysis of applications to optimize performance and resolve issues quickly.
Security Detections: Provides robust anomaly detection for enhanced network security.
Customizable Dashboards: Users can tailor dashboards for specific monitoring needs.
Plug-and-Play Deployment: Ensures easy setup and integration with existing infrastructure.

What benefits and ROI should users look for in reviews?

Network Performance Insights: Provides detailed insights to improve network efficiency and performance.
Real-Time Traffic Analysis: Enables quick response to network anomalies with real-time data.
Enhanced Security Monitoring: Strengthens security through comprehensive anomaly detection.
Efficient Problem Resolution: Facilitates identification of root causes for rapid issue resolution.
Reduced Administrative Overhead: Requires minimal administration with an easy-to-deploy configuration.

ExtraHop Reveal(x) is implemented in industries requiring detailed IT infrastructure monitoring, enterprise application tracking, and network security evaluation. It aids in identifying device misconfigurations, vulnerabilities, and analyzing IT component interactions to ensure secure and efficient operations.

ExtraHop Networks

Infraon IMS offers network monitoring with real-time dashboards, customizable GUIs, and integrated tools, supporting device management and workflow automation efficiently.

Infraon IMS delivers stable performance with features tailored for easy customization and detailed network management. Users benefit from real-time monitoring through role-based dashboards and integrated ticketing tools. However, improvements in reporting, GUI usability, and AI integration are needed. Challenges include monitoring non-IPBS devices and improving connectivity visibility. Users require seamless Infraon Desk integration, ease of device addition, and enhanced topology views.

What are the key features of Infraon IMS?

Stable Performance: Provides consistent network oversight.
Customizable Dashboards: Role-based, interactive GUIs for tailored views.
Real-Time Monitoring: Comprehensive network visibility and alerts.
Workflow Automation: Streamlines operational processes.
Configuration Backup: Ensures data integrity and easy recovery.
Granular Reporting: Delivers detailed insights and analysis.
Intuitive Interface: Enhances user interaction and experience.
Quick Device Discovery: Facilitates effective network management.
Email Alerts: Keeps users informed on device status.
CSV Upload: Manages high-volume device data efficiently.

What benefits do users find in Infraon IMS?

Centralized Access: Simplifies firewall and device management.
Enhanced IT Management: Improved monitoring of uptime, downtime, and utilization.
Flexible Deployment: Support for global locations with cloud and on-premises options.
Link Monitoring Automation: Boosts operational efficiency.

In industries like IT infrastructure and data center management, Infraon IMS is utilized for network monitoring and managing key components such as leased lines and firewalls. Its capabilities aid diverse geographical locations in overseeing data centers, offering centralized monitoring and access to critical infrastructure.

EverestIMS

Sample Customers

Alaska Airlines, bet365, Concur, McKesson, Microsoft, Morgan Stanley, Practice Fusion, Seattle Children's Hospital, Steward Health Care System

Airtel, BSNL, BlackBox Corporation, ACT, Geojit, Canara Bank, Federal Bank, Corporation Bank, Birla Corporation, CESC Limited, Mphasis, GAIL, Udaan, Cowrks, SEBI, PowerGrid, ION, Summit Communications, National Information Technology Center (Nepal), Bhutan National Bank, Servion T, Greenlam, Translab Technologies, CMSIT Services, Nelco, HPCL, Navitas Life Sciences etc.

Buyer's Guide

ExtraHop Reveal(x) for IT Operations vs. Infraon IMS

September 2026

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