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Everbridge IT Alerting vs IBM Tivoli NetCool OMNIbus comparison

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Featured Review
Find out what your peers are saying about Everbridge, PagerDuty, BigPanda and others in IT Alerting and Incident Management. Updated: January 2022.
566,121 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature is the support calendars.""A robust solution with multiple modules that can be leveraged.""The post mortem reports are descriptive, indicating who joined the call and when."

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"The most valuable feature is the event management capability.""It is customer-centric. Customers can access the event list from their location or desktop and view the event. There is no need to go and connect to any other server and run events to have a view of all the events happening in the environment. We get a good response from customers about this feature and the main architecture of NetCool. Its processing is very good. Deduplication and correlation functionalities are good in this solution as compared to other solutions. A big advantage of NetCool is that it also supports multi-layered protocols. We can receive multiple events from different protocols like UDP, HTTP, and those events can be captured in NetCool."

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Cons
"I would like to have a little bit more flexibility in the member portal.""The incident templates can get complex and hard to troubleshoot, so it helps to focus on keeping it simple.""Lacks ability to customize messages."

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"The web portal and typical event controls are a little outdated.""Its integration could be better. They should provide an easier integration for all the monitoring stuff, and it will make things easier for us. Currently, there is a complexity in integrating it with a vendor application, and we have to use another tool to integrate it with a vendor application. To integrate some applications with NetCool, I need to install an IBM tool on top of it. It would be good if they can provide an API or any kind of interface that we can leverage while developing a new protocol interface or application. We should be able to use an API or interface with NetCool. Its GUI can also be better. As compared to other tools, it is not user friendly, and it is not easy to do stuff through GUI. Whenever we do anything on the GUI, it takes time. They need to focus on the GUI part, especially the dashboard. They should focus on how users can effectively drill down from one box to another. The visual appeal of the dashboard is as important as the data and functionality."

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Pricing and Cost Advice
  • "Everbridge is not an inexpensive tool, but as the adage says, you get what you pay for."
  • "Licensing cost is driven largely by the number of users in the platform including admins, group managers, and message senders, so you want to consider your needs there."
  • More Everbridge IT Alerting Pricing and Cost Advice →

  • "You have to have the right level of budget to afford this solution."
  • "Its license cost is a little bit more than other solutions. Our customers expect a standard market price that is comparative to other products. For each and every NetCool OMNIbus component, we have to purchase a separate license. These components are not free with the product."
  • More IBM Tivoli NetCool OMNIbus Pricing and Cost Advice →

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    Questions from the Community
    Top Answer: 
    The post mortem reports are descriptive, indicating who joined the call and when.
    Top Answer: 
    Licensing cost is driven largely by the number of users in the platform including admins, group managers, and message senders, so you want to consider your needs there. Everbridge did a good job on… more »
    Top Answer: 
    Parts of the mobile app are a bit difficult to navigate (to see published calendars, for example) and there can be some confusion if you also license Everbridge Mass Notification at your company. The… more »
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    Average Words per Review
    1,200
    Rating
    8.7
    5th
    out of 19 in Event Monitoring
    Views
    2,800
    Comparisons
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    Reviews
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    Average Words per Review
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    Rating
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    Comparisons
    Also Known As
    Tivoli NetCool OMNIbus
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    Overview

    Everbridge IT Alerting is a closed-loop cyber security and incident response automation solution that helps organizations respond to IT Incidents faster and improve teams’ response performance by automating communication, collaboration, and orchestration processes for ServiceOps, IT Security Ops, DevOps, and Disaster Recovery Ops. As a FedRamp-certified solution, IT Alerting capabilities include in-depth scheduling/calendars, interactive & analytical reporting, on-call scheduling, automated escalation, response workflow automation, recording, and much more. The solution is offered as a cloud service based on the secure, highly available, resilient, and globally scalable Everbridge CEM platform.

    Learn why 5,400+ enterprise customers trust Everbridge (NASDAQ (EVBG)) with their IT Response Automation Management and IT Alerting solutions; visit ITAlerting.com to learn more or request a demo.

    Need Integration with your ITOM, ITSM, SIEM tools?

    Plug Everbridge IT Alerting directly into your ITOM, ITSM, SIEM, IT Monitoring tools including ServiceNow or BMC Remedy with our certified, two-way integrations and automatically contact the on-call IT team members, launch conference bridges and automatically escalate to the senior personnel in case of major IT incidents.

    Tivoli Netcool OMNIbus provides near real-time service assurance for business infrastructure, applications, servers, network devices and protocols, Internet protocols, storage and security devices.
    Offer
    Learn more about Everbridge IT Alerting
    Learn more about IBM Tivoli NetCool OMNIbus
    Sample Customers
    Choice Hotels, Alexion, Navy Federal Credit Union, EastWest Bank, IBM, Core Logic, Paypal, Charter Communications, Lowes, Express Scripts, Finastra, Worldpay
    Consolidated Communications, €sterreichische Bundesbahnen (€BB), Capgemini
    Top Industries
    REVIEWERS
    Financial Services Firm31%
    Pharma/Biotech Company19%
    Energy/Utilities Company13%
    Hospitality Company6%
    VISITORS READING REVIEWS
    Computer Software Company25%
    Financial Services Firm11%
    Comms Service Provider10%
    Government6%
    VISITORS READING REVIEWS
    Financial Services Firm29%
    Computer Software Company24%
    Comms Service Provider17%
    Retailer4%
    Company Size
    REVIEWERS
    Small Business10%
    Large Enterprise90%
    REVIEWERS
    Small Business29%
    Midsize Enterprise14%
    Large Enterprise57%
    Find out what your peers are saying about Everbridge, PagerDuty, BigPanda and others in IT Alerting and Incident Management. Updated: January 2022.
    566,121 professionals have used our research since 2012.

    Everbridge IT Alerting is ranked 4th in IT Alerting and Incident Management with 3 reviews while IBM Tivoli NetCool OMNIbus is ranked 5th in Event Monitoring with 2 reviews. Everbridge IT Alerting is rated 8.6, while IBM Tivoli NetCool OMNIbus is rated 7.6. The top reviewer of Everbridge IT Alerting writes "Stable, responsive and helpful technical support, and the support calendars save us a lot of time". On the other hand, the top reviewer of IBM Tivoli NetCool OMNIbus writes "It is customer-centric and has support for multi-layered protocols, but it needs better integration and GUI". Everbridge IT Alerting is most compared with PagerDuty, xMatters IT Management, ServiceNow, Opsgenie and SolarWinds NPM, whereas IBM Tivoli NetCool OMNIbus is most compared with IBM Tivoli NetCool Impact, BigPanda, ScienceLogic, SCOM and Zenoss Service Dynamics.

    We monitor all IT Alerting and Incident Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.