Everbridge IT Alerting vs IBM Tivoli NetCool OMNIbus comparison

The compared Everbridge and IBM solutions aren't in the same category. Everbridge is ranked #9 in IMS , with an average rating of 8.0, and holds a 7.7% mindshare in the category. IBM is ranked #4 in EM , with an average rating of 8.0, and holds a 9.2% mindshare. Additionally, 100% of Everbridge users are willing to recommend the solution, compared to 80% of IBM users who would recommend it.

Everbridge IT Alerting

Read 23 Everbridge IT Alerting reviews

1,433 Views
903 Comparison Views

100% willing to recommend

IBM Tivoli NetCool OMNIbus

Read 15 IBM Tivoli NetCool OMNIbus reviews

1,440 Views
1,037 Comparison Views

80% willing to recommend

Everbridge IT Alerting

IBM Tivoli NetCool OMNIbus

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Executive Summary

We performed a comparison between Everbridge IT Alerting and IBM Tivoli NetCool OMNIbus based on real PeerSpot user reviews.

Find out what your peers are saying about PagerDuty, Splunk, Atlassian and others in IT Alerting and Incident Management.

To learn more, read our detailed IT Alerting and Incident Management Report (Updated: September 2025).

Buyer's Guide

IT Alerting and Incident Management

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Everbridge IT Alerting

Average Rating

8.8

Reviews Sentiment

8.0

Number of Reviews

Ranking in other categories

IT Alerting and Incident Management (9th)

IBM Tivoli NetCool OMNIbus

Average Rating

7.4

Reviews Sentiment

5.2

Number of Reviews

Ranking in other categories

Event Monitoring (4th)

Mindshare comparison

Everbridge IT Alerting and IBM Tivoli NetCool OMNIbus aren’t in the same category and serve different purposes. Everbridge IT Alerting is designed for IT Alerting and Incident Management and holds a mindshare of 7.7%, down 10.1% compared to last year.
IBM Tivoli NetCool OMNIbus, on the other hand, focuses on Event Monitoring, holds 9.2% mindshare, up 7.7% since last year.

IT Alerting and Incident Management Market Share Distribution
Product	Market Share (%)
Everbridge IT Alerting	7.7%
PagerDuty Operations Cloud	22.5%
Opsgenie	13.7%
Other	56.1%

IT Alerting and Incident Management

Event Monitoring Market Share Distribution
Product	Market Share (%)
IBM Tivoli NetCool OMNIbus	9.2%
ServiceNow IT Operations Management	17.8%
OpsRamp	14.5%
Other	58.5%

Event Monitoring

Featured Reviews

reviewer1846215

Crisis Management Director at a healthcare company with 10,001+ employees

Helps in identifying potential impact and allows us to see where our assets are in relation to a risk event

I personally love VCC because I just think there needs to be more data to support it so we can be more proactive and easily assess the impact. So, I appreciate the visual aspect, but it has to have the data to support it. It has proved very useful, particularly because we have a GSOC that's not technically 24/7. We do have an 800 number that people call 24/7. If something happens, they can easily send Everbridge a notification to activate the team off hours. It is useful in that respect too. We use it in conjunction with teams, but off-hours and for additional people outside of the core team, we use Everbridge, which is useful.

Read full review

Ahmed Salman

Performance & Monitoring Supervisor at Saudi Telecom Company

Aids in network performance monitoring and management

I am working as a customer, mainly using IntelliQ and another product, IBM NetCool, Watson AI. These products are used for monitoring network performance and management. The primary use case involves network performance monitoring, and it is compatible only with IBM DB2 IBM Tivoli NetCool…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It helps to pull the right people in very quickly, through a collection of utilities where you can say, "I want to notify more than one person at a time. I want to escalate at my discretion and via rules within the system.""

"One key aspect of the solution is that it can send information very quickly and is connected to different nodes."

"Even in the first few months, we realized some of those benefits around shortening the time to resolution."

"I personally love VCC because I just think there needs to be more data to support it so we can be more proactive and easily assess the impact. So, I appreciate the visual aspect, but it has to have the data to support it. It has proved very useful, particularly because we have a GSOC that's not technically 24/7. We do have an 800 number that people call 24/7. If something happens, they can easily send Everbridge a notification to activate the team off hours. It is useful in that respect too. We use it in conjunction with teams, but off-hours and for additional people outside of the core team, we use Everbridge, which is useful."

"It just runs. I do not think we have had a single outage; nothing. There has not been a single issue with it in the time that we have had it running. It just works."

"The most important feature, from our perspective, is the integration with our ticketing system. That eliminates wasted motion and time in drafting and sending and finding the right distribution list."

"The rotation and replacement options save our managers a lot of time."

"I manage the platform, and I don't really use it. The scheduling aspect of it is valuable where you create your groups and then either manually or via API call, you can initiate an alert. It'll look at the schedule and only contact those people who are on-call. So, it takes the guesswork out."

More Everbridge IT Alerting pros

"It is an easy-to-use solution."

"The biggest plus points for me are the configurability and scalability of the solution, as well as the multi-tenancy of the platform."

"It's good for managed systems. The end query on the user interface is good. You can view lots of charts and graphs."

"It is customer-centric. Customers can access the event list from their location or desktop and view the event. There is no need to go and connect to any other server and run events to have a view of all the events happening in the environment. We get a good response from customers about this feature and the main architecture of NetCool. Its processing is very good. Deduplication and correlation functionalities are good in this solution as compared to other solutions. A big advantage of NetCool is that it also supports multi-layered protocols. We can receive multiple events from different protocols like UDP, HTTP, and those events can be captured in NetCool."

"Probes are the best feature because they are well written which rarely requires you to write additional rules. These probes monitor activity within your environment."

"Offers very good event/alert drill-down and statistical reporting capabilities."

"The most valuable feature is the event management capability."

"The monitoring is the solution's most valuable feature."

More IBM Tivoli NetCool OMNIbus pros

Cons

"Lacks ability to customize messages."

"The feature that xMatters has that Everbridge doesn't have, or has in a limited way, is a method of funneling some alerts, as an FYI, to other stakeholders who are not necessarily prime actors in an incident."

"Their integration capabilities are still progressing, but not quite where we'd like to see them yet. They're moving there with that orchestration capability where they're seeing the potential of an API-first mentality. So instead of trying to build custom connections into everything, you open up APIs to allow other systems to talk to IT Alerting and allow IT Alerting to talk to other systems. There is room for improvement, but they get it."

"What I would like to see is vendor alerting. It's not structured to take into account that users outside of our environment, users outside of IT, may not be in the group. IBM is an outside vendor for us, and we have IBM CEs who come in on a regular basis. If there's a problem, we call those vendors in. That should be tied into the system where we can say that vendors A, B, and C have these users and we want them available to come into the office when there's an issue. We want to be able to alert them in the same way we alert internally."

"I've worked closely with Everbridge teams in my previous positions too, and the one thing I would like to see is the distance. You have to measure it, and it's not really accurate. If we could have a general distance within the alert itself to tell us where the closest asset is, it would be useful. That's one thing I'd like to see."

"The company would like to have super detailed analytics, as we integrate this with our security software."

"I would like them to add GPS going forward."

"The solution's non-targeted communication with external parties could be enhanced."

More Everbridge IT Alerting cons

"Its integration could be better. They should provide an easier integration for all the monitoring stuff, and it will make things easier for us. Currently, there is a complexity in integrating it with a vendor application, and we have to use another tool to integrate it with a vendor application. To integrate some applications with NetCool, I need to install an IBM tool on top of it. It would be good if they can provide an API or any kind of interface that we can leverage while developing a new protocol interface or application. We should be able to use an API or interface with NetCool. Its GUI can also be better. As compared to other tools, it is not user friendly, and it is not easy to do stuff through GUI. Whenever we do anything on the GUI, it takes time. They need to focus on the GUI part, especially the dashboard. They should focus on how users can effectively drill down from one box to another. The visual appeal of the dashboard is as important as the data and functionality."

"The solution has limitations in database integration as it cannot integrate with databases other than IBM DB2."

"I would like for the next release to be more user-friendly and out of date. The next release should focus on the cloud, AI, and ML technologies."

"The cost of the product is quite high. They should work to adjust their pricing models."

"There should be an easier-to-understand model, more of a flat-structured model rather than different tiers of licenses which complicates licensing."

"The solution needs to invest in the development of a knowledge base and use of AI services for providing event resolution and intervention directions."

"Areas that could be better include the fact that the solution is only on-premises, lacks AI capabilities, and support response times could be quicker."

"They could enhance the visibility to give us a unified view of our entire IT infrastructure."

More IBM Tivoli NetCool OMNIbus cons

Pricing and Cost Advice

"The end result is that we have driven down our MTTR by an average of about 45 minutes across all major outages. That is very substantial considering the cost of every minute of outage can be thousands of dollars lost."

"This product has helped us save $200,000 from being able to get rid of vendors and consolidate functionalities to doing incident reporting."

"Licensing cost is driven largely by the number of users in the platform including admins, group managers, and message senders, so you want to consider your needs there."

"Their pricing is a good value and very reasonable. They are very upfront about their pricing. There is nothing confusing about it."

"Everbridge is not an inexpensive tool, but as the adage says, you get what you pay for."

"Pricing is reasonable."

"We thought the base product was pretty reasonable. It can pricey once you start adding stuff on."

"They are one of the cheapest solutions on the market. We looked at all of the major competitors in the space. Everbridge was one of the most affordable for what they are offering."

More Everbridge IT Alerting pricing and cost advice

"Its license cost is a little bit more than other solutions. Our customers expect a standard market price that is comparative to other products. For each and every NetCool OMNIbus component, we have to purchase a separate license. These components are not free with the product."

"It is a costly solution."

"You have to have the right level of budget to afford this solution."

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Financial Services Firm

11%

Manufacturing Company

Performing Arts

Financial Services Firm

25%

Computer Software Company

15%

Energy/Utilities Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	3
Large Enterprise	22

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	5
Large Enterprise	7

Questions from the Community

What is your experience regarding pricing and costs for Everbridge IT Alerting?

Everbridge IT Alerting is a cost-efficient solution.

See all answers

What needs improvement with Everbridge IT Alerting?

The solution's non-targeted communication with external parties could be enhanced.

See all answers

What advice do you have for others considering Everbridge IT Alerting?

We are using Everbridge IT Alerting for incident and crisis modules. The tool is powerful in itself, but as with any tool, you need to adapt it to the organization to be suitable for managing speci...

See all answers

What is your experience regarding pricing and costs for IBM Tivoli NetCool OMNIbus?

I would rate the pricing for IBM Tivoli NetCool OMNIbus as three, where one is a high price and ten is a low price.

See all answers

What needs improvement with IBM Tivoli NetCool OMNIbus?

Based on my experience and my colleagues' feedback, IBM can improve IBM Tivoli NetCool OMNIbus in automation with respect to using AI, as it lacks considerably compared to other tools. The integrat...

See all answers

What is your primary use case for IBM Tivoli NetCool OMNIbus?

My current use case for IBM Tivoli NetCool OMNIbus is for monitoring the networks.

See all answers

Comparisons

PagerDuty Operations Cloud vs Everbridge IT Alerting

Compared 33% of the time

xMatters vs Everbridge IT Alerting

Compared 16% of the time

HPE OneView vs Everbridge IT Alerting

Compared 14% of the time

ServiceNow vs Everbridge IT Alerting

Compared 12% of the time

Opsgenie vs Everbridge IT Alerting

Compared 9% of the time

More Everbridge IT Alerting Competitors

ServiceNow IT Operations Management vs IBM Tivoli NetCool OMNIbus

Compared 27% of the time

IBM Tivoli NetCool Impact vs IBM Tivoli NetCool OMNIbus

Compared 14% of the time

SCOM vs IBM Tivoli NetCool OMNIbus

Compared 13% of the time

ScienceLogic vs IBM Tivoli NetCool OMNIbus

Compared 12% of the time

PagerDuty Operations Cloud vs IBM Tivoli NetCool OMNIbus

Compared 10% of the time

More IBM Tivoli NetCool OMNIbus Competitors

Product Reports

Buyer's Guide

Everbridge IT Alerting

September 2025

Download Everbridge IT Alerting product report

Buyer's Guide

IBM Tivoli NetCool OMNIbus

September 2025

Download IBM Tivoli NetCool OMNIbus product report

Also Known As

No data available

Tivoli NetCool OMNIbus

Overview

Everbridge IT Alerting is a closed-loop cyber security and incident response automation solution that helps organizations respond to IT Incidents faster and improve teams’ response performance by automating communication, collaboration, and orchestration processes for ServiceOps, IT Security Ops, DevOps, and Disaster Recovery Ops. As a FedRamp-certified solution, IT Alerting capabilities include in-depth scheduling/calendars, interactive & analytical reporting, on-call scheduling, automated escalation, response workflow automation, recording, and much more. The solution is offered as a cloud service based on the secure, highly available, resilient, and globally scalable Everbridge CEM platform.

Learn why 5,400+ enterprise customers trust Everbridge (NASDAQ (EVBG)) with their IT Response Automation Management and IT Alerting solutions; visit ITAlerting.com to learn more or request a demo.

Need Integration with your ITOM, ITSM, SIEM tools?

Plug Everbridge IT Alerting directly into your ITOM, ITSM, SIEM, IT Monitoring tools including ServiceNow or BMC Remedy with our certified, two-way integrations and automatically contact the on-call IT team members, launch conference bridges and automatically escalate to the senior personnel in case of major IT incidents.

Everbridge

Tivoli Netcool OMNIbus provides near real-time service assurance for business infrastructure, applications, servers, network devices and protocols, Internet protocols, storage and security devices.

IBM

Sample Customers

Choice Hotels, Alexion, Navy Federal Credit Union, EastWest Bank, IBM, Core Logic, Paypal, Charter Communications, Lowes, Express Scripts, Finastra, Worldpay

Consolidated Communications, €sterreichische Bundesbahnen (€BB), Capgemini

Buyer's Guide

IT Alerting and Incident Management

September 2025

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