Try our new research platform with insights from 80,000+ expert users

Everbridge IT Alerting vs IBM Tivoli NetCool OMNIbus comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Everbridge IT Alerting
Average Rating
8.8
Reviews Sentiment
8.0
Number of Reviews
23
Ranking in other categories
IT Alerting and Incident Management (7th)
IBM Tivoli NetCool OMNIbus
Average Rating
7.4
Reviews Sentiment
5.2
Number of Reviews
15
Ranking in other categories
Event Monitoring (3rd)
 

Mindshare comparison

Everbridge IT Alerting and IBM Tivoli NetCool OMNIbus aren’t in the same category and serve different purposes. Everbridge IT Alerting is designed for IT Alerting and Incident Management and holds a mindshare of 7.6%, down 10.4% compared to last year.
IBM Tivoli NetCool OMNIbus, on the other hand, focuses on Event Monitoring, holds 9.5% mindshare, up 7.4% since last year.
IT Alerting and Incident Management Market Share Distribution
ProductMarket Share (%)
Everbridge IT Alerting7.6%
PagerDuty Operations Cloud21.5%
Opsgenie13.0%
Other57.9%
IT Alerting and Incident Management
Event Monitoring Market Share Distribution
ProductMarket Share (%)
IBM Tivoli NetCool OMNIbus9.5%
ServiceNow IT Operations Management17.2%
OpsRamp14.0%
Other59.3%
Event Monitoring
 

Featured Reviews

reviewer1846215 - PeerSpot reviewer
Helps in identifying potential impact and allows us to see where our assets are in relation to a risk event
I personally love VCC because I just think there needs to be more data to support it so we can be more proactive and easily assess the impact. So, I appreciate the visual aspect, but it has to have the data to support it. It has proved very useful, particularly because we have a GSOC that's not technically 24/7. We do have an 800 number that people call 24/7. If something happens, they can easily send Everbridge a notification to activate the team off hours. It is useful in that respect too. We use it in conjunction with teams, but off-hours and for additional people outside of the core team, we use Everbridge, which is useful.
Ahmed Salman - PeerSpot reviewer
Aids in network performance monitoring and management
I am working as a customer, mainly using IntelliQ and another product, IBM NetCool, Watson AI. These products are used for monitoring network performance and management.  The primary use case involves network performance monitoring, and it is compatible only with IBM DB2 IBM Tivoli NetCool…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I manage the platform, and I don't really use it. The scheduling aspect of it is valuable where you create your groups and then either manually or via API call, you can initiate an alert. It'll look at the schedule and only contact those people who are on-call. So, it takes the guesswork out."
"Valuable features include having the Calendar built in. That allows for on-call rotation to be set once and left alone. Also, Slack Integration enables us to have all the information from an incident and discussions documented through Slack, without input."
"It helps to pull the right people in very quickly, through a collection of utilities where you can say, "I want to notify more than one person at a time. I want to escalate at my discretion and via rules within the system.""
"We have been able to use it to track and verify that people are on the bridge."
"Email Ingestion - Having the ability for ticket generation to auto-generate an incident through Everbridge has saved my team hundreds of man-hours it would have taken to manually create them."
"The rotation and replacement options save our managers a lot of time."
"It's mainly for mass notification and pooling of contacts. Pooling of customers is valuable."
"You can program in rotations, shifts, and scenarios of different kinds and it allows you to page multiple people, or people in sequence, or a group of people simultaneously."
"Offers very good event/alert drill-down and statistical reporting capabilities."
"It is customer-centric. Customers can access the event list from their location or desktop and view the event. There is no need to go and connect to any other server and run events to have a view of all the events happening in the environment. We get a good response from customers about this feature and the main architecture of NetCool. Its processing is very good. Deduplication and correlation functionalities are good in this solution as compared to other solutions. A big advantage of NetCool is that it also supports multi-layered protocols. We can receive multiple events from different protocols like UDP, HTTP, and those events can be captured in NetCool."
"The most valuable feature is the event management capability."
"OMNIbus is valuable for its compatibility and performance, as I haven't encountered any performance issues."
"The biggest plus points for me are the configurability and scalability of the solution, as well as the multi-tenancy of the platform."
"Probes are the best feature because they are well written which rarely requires you to write additional rules. These probes monitor activity within your environment."
"It's good for managed systems. The end query on the user interface is good. You can view lots of charts and graphs."
"The monitoring is the solution's most valuable feature."
 

Cons

"An incident management feature would be nice because, as it stands now, you select different items when you're filling out a form to launch a notification. If those were more conditional it would help. Right now it just puts out whatever you put into the form, whereas, if you could specify a "yes" or "no" and it would input a different verbiage, that would be nice to have, instead of having to spell out all the verbiage."
"It could use more enhancement type integrations, but no improvements to functionality are needed."
"The solution's non-targeted communication with external parties could be enhanced."
"Explanations are limited to 500 characters in description fields."
"I know that we get frustrated at the capacity of SMS messages. It's not very long, and if you want to send a long message, they end up sending you a link to the rest of the message."
"I swapped two people's weeks, and at least from what I saw, I had to do each day individually. It would be nice if I could swap two people's weeks without having to do it each day."
"Lacks ability to customize messages."
"The integration with other solutions needs improvement... Due to issues with the libraries provided by Everbridge, we have not been able to integrate IT Alerting with our incident management tool."
"The cost of the product is quite high. They should work to adjust their pricing models."
"I would like for the next release to be more user-friendly and out of date. The next release should focus on the cloud, AI, and ML technologies."
"There should be an easier-to-understand model, more of a flat-structured model rather than different tiers of licenses which complicates licensing."
"The web portal and typical event controls are a little outdated."
"They could enhance the visibility to give us a unified view of our entire IT infrastructure."
"Areas that could be better include the fact that the solution is only on-premises, lacks AI capabilities, and support response times could be quicker."
"Its technical support team takes longer to reply."
"The solution needs to invest in the development of a knowledge base and use of AI services for providing event resolution and intervention directions."
 

Pricing and Cost Advice

"This product has helped us save $200,000 from being able to get rid of vendors and consolidate functionalities to doing incident reporting."
"Their pricing is a good value and very reasonable. They are very upfront about their pricing. There is nothing confusing about it."
"The annual cost is $125,000 USD. That is for everything. It includes the 11,000 mass notifications. Technically, we have 500 licenses for IT Alerting."
"For us, the pricing is a good value. I can't say whether or not their list pricing looks favorable to everyone who's checking, but I can say that the process of sourcing and procurement with them was very professional, comfortable, and friendly. The negotiations were done well on both sides, and in the end, I'd say the price was very effective... I think that people will find that Everbridge is a great listener and is willing to meet in the middle."
"Licensing cost is driven largely by the number of users in the platform including admins, group managers, and message senders, so you want to consider your needs there."
"For the one-way license, which refers to someone is just on the receiving end, it's very affordable. I was actually surprised that it was a really good price. The two-way license, like an on-call resource who is actually going to be in a calendar and be paged, it is a bit more expensive, but for the gains that we've realized, it's certainly worth the price."
"We thought the base product was pretty reasonable. It can pricey once you start adding stuff on."
"The end result is that we have driven down our MTTR by an average of about 45 minutes across all major outages. That is very substantial considering the cost of every minute of outage can be thousands of dollars lost."
"You have to have the right level of budget to afford this solution."
"It is a costly solution."
"Its license cost is a little bit more than other solutions. Our customers expect a standard market price that is comparative to other products. For each and every NetCool OMNIbus component, we have to purchase a separate license. These components are not free with the product."
report
Use our free recommendation engine to learn which IT Alerting and Incident Management solutions are best for your needs.
871,358 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
12%
Performing Arts
8%
Manufacturing Company
8%
Financial Services Firm
25%
Computer Software Company
15%
Energy/Utilities Company
6%
Insurance Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Large Enterprise22
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise5
Large Enterprise7
 

Questions from the Community

What needs improvement with Everbridge IT Alerting?
The solution's non-targeted communication with external parties could be enhanced.
What advice do you have for others considering Everbridge IT Alerting?
We are using Everbridge IT Alerting for incident and crisis modules. The tool is powerful in itself, but as with any tool, you need to adapt it to the organization to be suitable for managing speci...
What is your experience regarding pricing and costs for IBM Tivoli NetCool OMNIbus?
I would rate the pricing for IBM Tivoli NetCool OMNIbus as three, where one is a high price and ten is a low price.
What needs improvement with IBM Tivoli NetCool OMNIbus?
Based on my experience and my colleagues' feedback, IBM can improve IBM Tivoli NetCool OMNIbus in automation with respect to using AI, as it lacks considerably compared to other tools. The integrat...
What is your primary use case for IBM Tivoli NetCool OMNIbus?
My current use case for IBM Tivoli NetCool OMNIbus is for monitoring the networks.
 

Also Known As

No data available
Tivoli NetCool OMNIbus
 

Overview

 

Sample Customers

Choice Hotels, Alexion, Navy Federal Credit Union, EastWest Bank, IBM, Core Logic, Paypal, Charter Communications, Lowes, Express Scripts, Finastra, Worldpay
Consolidated Communications, €sterreichische Bundesbahnen (€BB), Capgemini
Find out what your peers are saying about PagerDuty, Splunk, Atlassian and others in IT Alerting and Incident Management. Updated: October 2025.
871,358 professionals have used our research since 2012.