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ESET Endpoint Protection Platform vs Trend Micro ServerProtect comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.6
ESET Endpoint Protection Platform offers high ROI through efficient security on existing hardware, enhancing value and brand trust.
Sentiment score
1.0
Trend Micro ServerProtect boosts malware prevention, server performance, and security, while offering cost savings and seamless integration, enhancing productivity.
I saw the return on investment with ESET Endpoint Protection Platform within months.
 

Customer Service

Sentiment score
7.0
ESET's customer support receives mixed reviews, praised for responsiveness yet criticized for regional inconsistencies and urgent support needs.
Sentiment score
6.3
Trend Micro ServerProtect support is mixed, with satisfaction, delays, and suggestions for improved proactivity; some find it reliable.
Normally, I cannot give a ten for support of all brands, as it is not always possible to get full support from companies.
 

Scalability Issues

Sentiment score
7.2
ESET Endpoint Protection is highly regarded for scalability, with flexible licensing and easy expansion for various organization sizes.
Sentiment score
8.5
Trend Micro ServerProtect is scalable, efficiently accommodating diverse user volumes and expanding needs for enterprises and small to medium organizations.
Their support is phenomenal, offering quick assistance.
In terms of scalability, I can rate it eight or nine out of ten.
 

Stability Issues

Sentiment score
8.2
ESET Endpoint Protection is stable and reliable, though installation can be challenging; user satisfaction remains high.
Sentiment score
1.0
Trend Micro ServerProtect is stable and reliable with minor configuration issues, no performance slowdowns, and rated eight out of ten.
 

Room For Improvement

ESET needs improved automation, interface, EDR intelligence, integration, scalability, performance, support, documentation, compatibility, licensing, and AI features.
Trend Micro ServerProtect requires better integration, enhanced features, improved deployment, and stronger endpoint protection to meet user needs.
A lightweight version of ESET might be beneficial as many of our clients have older CPUs and RAM.
Extensive APIs to easily integrate our own systems with the platform for user configuration via their company portal.
ESET Endpoint Protection Platform sometimes makes the computer run slower and takes backup, which affects system performance.
They need to improve in this area by providing more documentation and custom scripts for bulk enterprise deployments.
 

Setup Cost

ESET Endpoint Protection is competitively priced, valued by small businesses, though some find it slightly high compared to competitors.
Trend Micro ServerProtect pricing is reasonable, based on features and components, offering good value with flexible licensing options.
The pricing of ESET Endpoint Protection Platform is a bit high compared to other competitors.
I would rate ESET Endpoint Protection Platform a five for pricing on a scale from 1 to 10, where 1 is cheap and 10 is expensive.
 

Valuable Features

ESET Endpoint Protection Platform offers lightweight, comprehensive malware protection with advanced features, intuitive management, and minimal system impact.
Trend Micro ServerProtect offers advanced security features, excellent threat detection, cloud management, ease of use, and flexible licensing.
Machine learning, especially through live detection, detects threats that are blocked based on reputation or sandbox detection.
The best feature of ESET Endpoint Protection Platform is that I get all the details about which user is using it, how much time they spend on websites, and all related information.
The primary purpose is to protect computers from viruses and ransomware.
From my reseller and consultant perspective, the most beneficial aspects of Trend Micro ServerProtect are its user-friendly console, allowing anyone to configure policies easily, and the excellent support provided.
 

Categories and Ranking

ESET Endpoint Protection Pl...
Ranking in Endpoint Protection Platform (EPP)
16th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
102
Ranking in other categories
Advanced Threat Protection (ATP) (15th), Anti-Malware Tools (7th)
Trend Micro ServerProtect
Ranking in Endpoint Protection Platform (EPP)
40th
Average Rating
7.8
Reviews Sentiment
5.8
Number of Reviews
16
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of ESET Endpoint Protection Platform is 3.1%, down from 3.4% compared to the previous year. The mindshare of Trend Micro ServerProtect is 0.6%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Tarkan GU - PeerSpot reviewer
Protects against threats and helps with ransomeware but needs optimization for lower resource usage
We are using ESET products for our clients, especially for entry-level protection tools. The demand for these tools is primarily coming from our clients, and we sometimes propose them to our clients as well We install the product in a standard way as a product. The primary purpose is to protect…
Nagesh-Ng - PeerSpot reviewer
Offers a single console to control all applications and URL filtering
I am satisfied with the malware detection capabilities of the solution. At our company, using the product we haven't found any incidents or threats that couldn't be easily resolved. Most of the customers of Trend Micro ServerProtect in our organization belong to the Healthcare industry. I have witnessed smooth integrations with Trend Micro ServerProtect. I haven't yet noticed any AI capabilities in the product. I would recommend others to adopt Trend Micro ServerProtect as it can be easily installed and managed. The product assists in administration. The solution is a perfect fit for the SMB segment. I would rate Trend Micro ServerProtect an eight out of ten.
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Use our free recommendation engine to learn which Endpoint Protection Platform (EPP) solutions are best for your needs.
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Top Industries

By visitors reading reviews
Comms Service Provider
14%
Computer Software Company
14%
Manufacturing Company
6%
Government
5%
Computer Software Company
12%
Manufacturing Company
10%
Government
9%
Performing Arts
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ESET Endpoint Antivirus?
The administration is its most valuable feature as I can see all versions in one place.
What needs improvement with ESET Endpoint Antivirus?
I used Avira previously and ESET lacks certain aspects in comparison to Avira.
What is your experience regarding pricing and costs for Trend Micro ServerProtect?
The product is available at a reasonable price. The product can probably be purchased for INR 800 per year.
What needs improvement with Trend Micro ServerProtect?
Concerning improvements for Trend Micro ServerProtect, I think the main issue is deployment; configuring the console should be easy for both standard and bulk deployment. They need to improve in th...
What is your primary use case for Trend Micro ServerProtect?
Regarding use cases for Trend Micro ServerProtect, the EDR and XDR use cases are now considered older, as most customers have already implemented those parts with Trend Micro and CrowdStrike. Now, ...
 

Also Known As

Smart Security, ESET PROTECT Advanced, ESET LiveGuard Advanced, ESET PROTECT Platform
Trend Micro ServerProtect for Storage, ServerProtect, ServerProtect for Storage
 

Overview

 

Sample Customers

ERSTE Group Bank, Miller Solutions, Wesleyan University, The Hospital Center of Luxembourg, Deer Valley USD, SPAR, Industrial Federal Credit Union, Honda, City Hall of Palmela, Hays CISD, Lester B Pearson School Board
Siemens
Find out what your peers are saying about ESET Endpoint Protection Platform vs. Trend Micro ServerProtect and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.