

ESET Endpoint Protection Platform and Trend Micro ServerProtect are two robust security solutions for businesses. Trend Micro ServerProtect seems to have the upper hand due to its superior features despite ESET's strong support and pricing.
Features: ESET has strong malware protection, device control, and low system impact. Trend Micro includes an extensive threat database, real-time malware scanning, and ransomware protection.
Room for Improvement: ESET needs enhancements in email protection, occasional system slowdowns, and better interface customization. Trend Micro needs improvements in interface customization, false positive management, and user interaction.
Ease of Deployment and Customer Service: ESET has straightforward deployment and responsive customer service. Trend Micro offers a more complex deployment but provides comprehensive documentation and support.
Pricing and ROI: ESET has reasonable pricing with good ROI. Trend Micro's higher costs are justified by strong security features and reliability.
I saw the return on investment with ESET Endpoint Protection Platform within months.
Normally, I cannot give a ten for support of all brands, as it is not always possible to get full support from companies.
Technical support is top-notch.
The technical support of Trend Micro ServerProtect deserves an 8.5 out of 10.
Their support is phenomenal, offering quick assistance.
In terms of scalability, I can rate it eight or nine out of ten.
The deployment duration is proportional to the number of users to deploy or the number that needs protection.
In terms of stability, I can rate it at nine out of ten.
I would assess the impact of real-time malware scanning on server security as continuously and exponentially growing.
A lightweight version of ESET might be beneficial as many of our clients have older CPUs and RAM.
Extensive APIs to easily integrate our own systems with the platform for user configuration via their company portal.
ESET Endpoint Protection Platform sometimes makes the computer run slower and takes backup, which affects system performance.
Use analytics to identify anything that is outside the normal behavior of files and systems in the course of business operation, then flag it so it can go for further evaluation.
They need to improve in this area by providing more documentation and custom scripts for bulk enterprise deployments.
It's more about awareness and maintaining competitive pricing because competition is growing.
The pricing of ESET Endpoint Protection Platform is a bit high compared to other competitors.
I would rate ESET Endpoint Protection Platform a five for pricing on a scale from 1 to 10, where 1 is cheap and 10 is expensive.
The best feature of ESET Endpoint Protection Platform is that I get all the details about which user is using it, how much time they spend on websites, and all related information.
Machine learning, especially through live detection, detects threats that are blocked based on reputation or sandbox detection.
The primary purpose is to protect computers from viruses and ransomware.
The main benefit is security posture.
From my reseller and consultant perspective, the most beneficial aspects of Trend Micro ServerProtect are its user-friendly console, allowing anyone to configure policies easily, and the excellent support provided.
Customers consider competitive pricing and features when selecting Trend Micro ServerProtect, but trust is definitely a crucial factor.
| Product | Market Share (%) |
|---|---|
| ESET Endpoint Protection Platform | 2.8% |
| Trend Micro ServerProtect | 0.8% |
| Other | 96.4% |

| Company Size | Count |
|---|---|
| Small Business | 68 |
| Midsize Enterprise | 18 |
| Large Enterprise | 21 |
| Company Size | Count |
|---|---|
| Small Business | 12 |
| Midsize Enterprise | 3 |
| Large Enterprise | 4 |
ESET Endpoint Protection Platform (EPP) is a cybersecurity solution designed to protect businesses of all sizes against a wide array of cyber threats. Its advanced technologies and user-friendly interface provide robust security for endpoint devices, such as desktops, laptops, and mobile devices, without compromising performance. ESET's approach combines multiple layers of protection, including traditional signature-based detection with advanced heuristic analysis, behavioral monitoring, and machine learning, to effectively counter both known and emerging threats.
ESET's Endpoint Protection Platform is based on a multi-layered defense strategy, which utilizes various technologies like cloud-based scanning, network attack protection, and exploit blockers. This strategy ensures solid protection against malware, ransomware, phishing attacks, and advanced persistent threats (APTs), offering businesses peace of mind regarding their digital security. ESET's platform protects computers, mobile devices, file servers and virtual environments. It’s available as a standalone product and as a part of a wider enterprise cybersecurity bundle, ESET PROTECT Enterprise, which also includes file server security, disk encryption, a cloud sandbox and EDR.
ESET PROTECT Advanced
The ESET PROTECT Advanced provides best-in-class endpoint protection against ransomware & zero-day threats, backed by powerful data security.
Performance and Compatibility
ESET is widely acclaimed for its light system footprint, ensuring that endpoint protection does not come at the expense of performance. This efficiency is crucial for maintaining operational productivity without sacrificing security. Moreover, ESET's solutions are compatible with a wide range of operating systems, including Windows, macOS, Linux, and Android.
Centralized Management
ESET Endpoint Protection Platform is managed via ESET Security Management Center, a centralized management console that provides real-time visibility into on-premise and off-premise endpoints. This simplifies the administration of security policies, streamlines the detection and response processes, and provides detailed reporting capabilities, making it easier for IT professionals to maintain a secure and compliant IT environment.
Trend Micro ServerProtect for Storage, powered by XGen security, leverages a blend of cross-generational threat protection techniques to safeguard a wide range of network attached storage systems by detecting and removing viruses and spyware in real time. This comprehensive storage security uses the industry-standard ICAP protocol to complement support for traditional RPC communication protocols. To simplify network protection for EMC, NetApp, and Hitachi Data Systems storage systems, ServerProtect for Storage provides automatic, incremental security updates and centralized management of servers via a web-based console.
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