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ESET Endpoint Protection Platform vs Microsoft BitLocker comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.6
ESET Endpoint Protection Platform offers high ROI through efficient security on existing hardware, enhancing value and brand trust.
Sentiment score
7.4
Microsoft BitLocker provides ROI by enhancing data security through encryption, aligning with GDPR, and simplifying adoption within Windows 10.
I saw the return on investment with ESET Endpoint Protection Platform within months.
 

Customer Service

Sentiment score
7.0
ESET's customer support receives mixed reviews, praised for responsiveness yet criticized for regional inconsistencies and urgent support needs.
Sentiment score
6.5
Users appreciate responsive Microsoft support, though experiences vary; Premier contracts generally enhance satisfaction despite occasional speed and expertise issues.
Normally, I cannot give a ten for support of all brands, as it is not always possible to get full support from companies.
They are very responsive and very good.
 

Scalability Issues

Sentiment score
7.2
ESET Endpoint Protection is highly regarded for scalability, with flexible licensing and easy expansion for various organization sizes.
Sentiment score
7.4
Microsoft BitLocker scales well from small to large organizations with minimal infrastructure and centralized management, despite device-specific limitations.
Their support is phenomenal, offering quick assistance.
In terms of scalability, I can rate it eight or nine out of ten.
 

Stability Issues

Sentiment score
8.2
ESET Endpoint Protection is stable and reliable, though installation can be challenging; user satisfaction remains high.
Sentiment score
8.0
Microsoft BitLocker is stable and highly rated, with minor TPM issues resolved easily and no significant performance impact.
In terms of stability, I can rate it at nine out of ten.
 

Room For Improvement

ESET needs improved automation, interface, EDR intelligence, integration, scalability, performance, support, documentation, compatibility, licensing, and AI features.
Users seek Microsoft BitLocker improvements in compatibility, speed, customization, integration, UI, setup, support, authentication, management, reporting, and pricing.
A lightweight version of ESET might be beneficial as many of our clients have older CPUs and RAM.
Extensive APIs to easily integrate our own systems with the platform for user configuration via their company portal.
ESET Endpoint Protection Platform sometimes makes the computer run slower and takes backup, which affects system performance.
I recommend Microsoft BitLocker for people who do not have the money for other solutions, such as Kaspersky.
 

Setup Cost

ESET Endpoint Protection is competitively priced, valued by small businesses, though some find it slightly high compared to competitors.
Microsoft BitLocker is cost-effective for enterprises as it's included in Microsoft licenses, reducing additional encryption solution costs.
The pricing of ESET Endpoint Protection Platform is a bit high compared to other competitors.
I would rate ESET Endpoint Protection Platform a five for pricing on a scale from 1 to 10, where 1 is cheap and 10 is expensive.
I think the price for Microsoft BitLocker is very good based on our experience with our customers.
 

Valuable Features

ESET Endpoint Protection Platform offers lightweight, comprehensive malware protection with advanced features, intuitive management, and minimal system impact.
Microsoft BitLocker provides robust, cost-effective disk encryption with seamless Windows integration, offering strong security features and manageability.
Machine learning, especially through live detection, detects threats that are blocked based on reputation or sandbox detection.
The best feature of ESET Endpoint Protection Platform is that I get all the details about which user is using it, how much time they spend on websites, and all related information.
The primary purpose is to protect computers from viruses and ransomware.
When a user asks for a recovery key, it consists of 32 numbers to unlock their PC.
 

Categories and Ranking

ESET Endpoint Protection Pl...
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
102
Ranking in other categories
Endpoint Protection Platform (EPP) (18th), Advanced Threat Protection (ATP) (15th), Anti-Malware Tools (8th)
Microsoft BitLocker
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
66
Ranking in other categories
Endpoint Encryption (1st), Mobile Data Protection (1st)
 

Mindshare comparison

While both are Endpoint Security solutions, they serve different purposes. ESET Endpoint Protection Platform is designed for Endpoint Protection Platform (EPP) and holds a mindshare of 3.0%, down 3.6% compared to last year.
Microsoft BitLocker, on the other hand, focuses on Endpoint Encryption, holds 38.2% mindshare, down 40.1% since last year.
Endpoint Protection Platform (EPP)
Endpoint Encryption
 

Featured Reviews

Tarkan GU - PeerSpot reviewer
Protects against threats and helps with ransomeware but needs optimization for lower resource usage
We are using ESET products for our clients, especially for entry-level protection tools. The demand for these tools is primarily coming from our clients, and we sometimes propose them to our clients as well We install the product in a standard way as a product. The primary purpose is to protect…
Ibrahin Gamal - PeerSpot reviewer
Data protection improves while users adapt to user access complexities
Recovery options are useful with Microsoft BitLocker. When we get the recovery key from Microsoft, people who we show how BitLocker works did not know the facts about BitLocker. When we tell them about recovery keys, it is very difficult for them to get to the users who have issues in their PCs and do not have the knowledge. When IT asked about the scenario, it was difficult for them. They needed something where they could go to the administration portal to unlock the PC for the user, but we tell them that when a user asks for a recovery key, it consists of 32 numbers to unlock their PC. They observed cost savings after implementing Microsoft BitLocker because they requested BitLocker with System Center. They found that it did not have a high cost, as it is a built-in feature in Windows. When they asked about other solutions, it was very expensive for large numbers in other corporates or organizations. They were very satisfied with Microsoft BitLocker with System Center Configuration Manager.
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Answers from the Community

TK
Jan 11, 2022
Jan 11, 2022
Are you in a regulated industry? If so using the native BitLocker is not enough to prove compliance. You will need to use something like BitLocker Administration and Monitoring (MBAM) which is part of MDOP (Microsoft Desktop Optimization Pack) or another tool that will manage Bitlocker and give you proof the device is encrypted in the event of a lost or stolen device. You also need to enforc...
See 2 answers
MB
Jan 11, 2022
I guess the solution depends upon a couple of things for us and how we currently approach this for our clients.   We have both in place around a variety of small clients. As 99% of our systems have Windows Pro, they have BitLocker, therefore this would now be the first choice.   However, if the client requires centralised management and control we would then advise ESET.  And that is the core to this for us, if they need central management, control, recovery - ESET every time.   If it is just encryption and there is no need to control/recover and a simple reformat would work (and loss of history/data is not an issue), then BitLocker is ok.
James OConnor - PeerSpot reviewer
Jan 11, 2022
Are you in a regulated industry?  If so using the native BitLocker is not enough to prove compliance.  You will need to use something like BitLocker Administration and Monitoring (MBAM) which is part of MDOP (Microsoft Desktop Optimization Pack) or another tool that will manage Bitlocker and give you proof the device is encrypted in the event of a lost or stolen device.  You also need to enforce secure password management, user training on passwords and regular password changes. If you have Microsoft 365 Business premium you have additional controls over Bitlocker; or, M365 E3/E5, Windows Enterprise E3/E5 all have MDOP... Other Bitlocker management can be found with SOPHOS and I believe TrendMicro as well. Another tool to consider, especially for laptops, is ABSOLUTE software.  It is built into the BIOS of the major laptop brands and just needs the key to activate it... Also, ESET is a quality product for encryption.  It gives you additional options for less than some of the Microsoft alternatives.   BitLocker is just not FREE if you are in a regulated industry since it needs management to truly be secure the device and prove compliance. I hope some of this helps.
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Comms Service Provider
13%
Financial Services Firm
8%
Government
6%
Computer Software Company
11%
Government
10%
Manufacturing Company
9%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ESET Endpoint Security?
ESET Endpoint Security’s most valuable feature is the management console.
What is your experience regarding pricing and costs for ESET Endpoint Security?
I rate the product’s pricing a three out of ten. It is neither cheap nor expensive for our clients. We use the free version, and there are no additional costs involved.
What needs improvement with ESET Endpoint Security?
The product’s AI implementation feature could be better for learning user behavior. There could be a feature to detect unsecured devices in the network similar to its older version. We need additio...
What should one take into account when replacing PGP with Microsoft BitLocker?
Beware to make backup of useful data, then use reverse decryption policy from Symantec panel/McAfee ePO to decrypt the DE partitions while it is sometimes more straightforward and faster to reinsta...
Would you choose Microsoft BitLocker or McAfee Complete Data Protection?
Microsoft BitLocker is very intuitive and easy to maintain. It is basically the global standard solution for drive encryption and successfully fulfills regulatory needs in terms of data protection....
How does Microsoft BitLocker compare with Symantec Endpoint Encryption?
Microsoft BitLocker is very intuitive and easy to maintain. It is basically the global standard solution for drive encryption and it successfully fulfills regulatory needs in terms of data protecti...
 

Also Known As

Smart Security, ESET PROTECT Advanced, ESET LiveGuard Advanced, ESET PROTECT Platform
BitLocker, MS BitLocker
 

Overview

 

Sample Customers

ERSTE Group Bank, Miller Solutions, Wesleyan University, The Hospital Center of Luxembourg, Deer Valley USD, SPAR, Industrial Federal Credit Union, Honda, City Hall of Palmela, Hays CISD, Lester B Pearson School Board
ACV, Proaxis Therapy, Choice Hotels International, adnymics GmbH, Intermedia, NMBS/SNCB
Find out what your peers are saying about Microsoft, CrowdStrike, SentinelOne and others in Endpoint Protection Platform (EPP). Updated: June 2025.
856,873 professionals have used our research since 2012.