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ESET EDR/XDR vs Symantec VIP Access Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ESET EDR/XDR
Ranking in Authentication Systems
20th
Average Rating
9.0
Reviews Sentiment
4.7
Number of Reviews
4
Ranking in other categories
Endpoint Detection and Response (EDR) (28th), Extended Detection and Response (XDR) (22nd)
Symantec VIP Access Manager
Ranking in Authentication Systems
12th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
15
Ranking in other categories
Access Management (21st)
 

Mindshare comparison

As of July 2026, in the Authentication Systems category, the mindshare of ESET EDR/XDR is 0.6%, up from 0.3% compared to the previous year. The mindshare of Symantec VIP Access Manager is 2.1%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems Mindshare Distribution
ProductMindshare (%)
Symantec VIP Access Manager2.1%
ESET EDR/XDR0.6%
Other97.3%
Authentication Systems
 

Featured Reviews

GirdharMishra - PeerSpot reviewer
Program Manager at iONE IT Solutions
Centralized monitoring has improved threat visibility and reduced incident response time
In terms of valuable features in ESET EDR/XDR, we focus on endpoint device management as well as for the firewall team, including our log analysis and monitoring the firewall, which are three significant functions for us. ESET EDR/XDR has automated threat detection that gives us real-time incident alerts, and it helps us proactively receive and work on incidents that could have an impact. Regarding the usefulness of ESET EDR/XDR's behavior-based analysis in detecting potential breaches, we have identified some files or configuration files that should remain static, and if any changes occur without proper change management, we are able to identify those changes, including detecting zero-day attacks. The integration of threat intelligence feeds has helped our response strategies, as we are using Oracle OCA-based data analysis, and we have integrated it so that logs are forwarded to our SIEM, allowing us to analyze the data effectively. I evaluate the impact of centralized management on our security operations as very useful because it eliminates the need to log into individual systems to find sources, allowing us to identify all types of risks and vulnerabilities from a single desk.
Berk Onur - PeerSpot reviewer
Presales Consultant at Cyberwise
With its mobile application, this tool offers a convenient and user-friendly experience to its users
To improve the tool, I think that the solution should consider integrations with other cybersecurity and IT technologies, such as Privileged Access Management and Site Integration. Additionally, the implementation of second-factor authentication via Symantec VIP Access Manager, CyberArk, and Delinea, among other technologies, could be best for the product. While the existing technology is okay, improving the integration capabilities for Symantec VIP Access Manager would benefit the product. I would like to see the solution meet the integration needs at our company. While many cybersecurity solutions can function independently, they often lack integration with our systems due to missed integration points. Improving the solution's integration feature would be beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is easy to use."
"ESET EDR/XDR has automated threat detection that gives us real-time incident alerts, and it helps us proactively receive and work on incidents that could have an impact."
"It is pretty easy to install without any hassles, and ESET EDR_XDR has its own cloud portal where everything is available."
"The initial setup of ESET EDR_XDR is very simple, easy to deploy, and manage."
"The ease of integrating into an existing authentication system."
"If you're looking for a fairly lightweight client that works very well for remote access purposes, I think Symantec is definitely a good product."
"VIP is a strong, cloud-based authentication service that enables organizations to secure access to networks and applications to prevent unauthorized logins to company resources, even when passwords have been compromised or shared."
"Other than it provides us with remote access, so it's fairly easy to install, fairly easy to set up, and provides us the ability to get into our corporate environment."
"Integration with Citrix Access Gateway, Microsoft Office 365 and Single Sign-On (through Symantec Validation and ID Protection Access Manager) has increased the productivity of the employees for accessing resources."
"It is a fast and easy solution for end users, and you are always online."
"In this version 9.1, lots of changes are done for the dashboard, User Store etc."
"The two-factor authentication is most definitely valuable and moves us closer to being able to check off those important boxes for compliance."
 

Cons

"ESET EDR_XDR needs to conduct more research and development and innovations in early detection of attacks."
"The memory and CPU footprint can affect performance. It sometimes slows down the CPU performance."
"The solution could improve how it scours each website."
"The reporting on the VIP Manager is not correct."
"The VIP Manager can be accessed from the outside which is a security vulnerability."
"Every time that I have a new phone or computer, it takes a little longer to deploy it."
"There are some shortcomings on the reporting side, such as how many connections you can get per month."
"In my opinion, for this solution, the technical support is not so expert when we talk about integration using the API."
"The User Store synchronization part needs to improve. Also, the logs, reports, and dashboard can be improved."
"It gets out of sync with Active Directory or whatever it might be, whatever the authentication piece is on Active Directory, and they just reset it on the backend. I never have to contact the vendor."
"Maybe Symantec could consider providing a step-by-step guide for first-time users."
 

Pricing and Cost Advice

"I rate the solution’s pricing a six or seven out of ten.."
"Licensing and pricing seems very fair."
"I can say that the solution is worth the money."
"There is a one-time setup fee plus the licenses are provided as per the number of users. For SMS and voice calls, the costs are separate."
"There are additional costs for maintenance."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Comms Service Provider
13%
Manufacturing Company
8%
Construction Company
8%
Financial Services Firm
12%
Construction Company
12%
Comms Service Provider
10%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for ESET EDR/XDR?
I find the price of ESET EDR/XDR to be competitive to the market, which is a reasonable aspect for us.
What needs improvement with ESET EDR/XDR?
I just deploy and forget it, so I don't get into much detail about improvements. The major setback we face with ESET EDR_XDR is related to costing limitations.
What advice do you have for others considering ESET EDR/XDR?
We might get good pricing one year, and then the next year there could be significant pricing issues. Integration with ESET EDR_XDR is easy, though we don't integrate it with many products. It is p...
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Also Known As

ESET Secure Authentication
Symantec VIP
 

Overview

 

Sample Customers

Mitsubishi Motors, Canon
Maine Medical Center, Aria S.p.A
Find out what your peers are saying about ESET EDR/XDR vs. Symantec VIP Access Manager and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.