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ESET Cloud Apps Protection vs XM Cyber comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ESET Cloud Apps Protection
Ranking in Vulnerability Management
68th
Average Rating
9.6
Reviews Sentiment
7.4
Number of Reviews
2
Ranking in other categories
Email Security (43rd), Patch Management (30th)
XM Cyber
Ranking in Vulnerability Management
37th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
6
Ranking in other categories
Continuous Controls Monitoring (3rd), Cloud Security Posture Management (CSPM) (27th), Continuous Threat Exposure Management (CTEM) (3rd)
 

Mindshare comparison

As of May 2026, in the Vulnerability Management category, the mindshare of ESET Cloud Apps Protection is 0.5%, up from 0.1% compared to the previous year. The mindshare of XM Cyber is 1.0%, down from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Vulnerability Management Mindshare Distribution
ProductMindshare (%)
XM Cyber1.0%
ESET Cloud Apps Protection0.5%
Other98.5%
Vulnerability Management
 

Featured Reviews

LA
Team Manager at JJ soluciones
Great protection, good privacy, and helpful support
The only thing I would like is a way to open the email that is going to quarantine. Based on the level of security, they cannot open the email to check the message. Even for the administrator, you have to create a security copy to be sent, which will lock the log support. It's not easy for an admin to check and decide if the email is good or not. That is the only thing that I'm seeing could be improved. Basically, ESET doesn't have the ability to let the administrator release an email showing the message on the email. It's not possible. If you want to have an email review, you have to select an option to send a copy. In the way that they designed the system, for security, they are not letting anyone even have the admin privileges to make this happen. Privacy is at a really high level.
Stephen Owen - PeerSpot reviewer
Group CISO at a insurance company with 51-200 employees
Has significantly improved risk visibility and optimized remediation efforts across dynamic environments
We tightly integrate with APIs, consuming feeds and open source data. We have integrated with XM Cyber, and we are elevating ourselves with AI and MCP tools as we view this as a forerunner to reducing the workload for our agents and IT staff. We're pushing all our security partners to provide AI and MCP tools. Our vision is for them to offer a chat interface where a junior IT or an experienced infrastructure engineer can ask for what needs to be patched next without using an interface. Their current interface is very usable and professional, ranking in the top tier of applications. Their reporting is good, offering custom reports, and their API integration is a new capability that serves us well. We have high expectations for the next generation, such as a chat interface to ask questions. However, everything has been very good. We push the boundaries with digital twins; I understand XM Cyber uses a similar concept of graph databases to map environments. I would like access to that and querying languages, enabling more informed business decisions. XM Cyber sees much of our estate, which is beneficial for making informed decisions, and we can harness those insights and data for business analytics. For instance, it could help us gain insights into change management—if a particular server impacts another and that server is supported by yet another server, we could glean significant insights for change management meetings.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's a trustworthy solution that is easy to learn."
"The most valuable features are the precision of detection and the level of customization of the policy."
"We are close to having 99% or 98% detection."
"XM Cyber permits us to identify if a zero-day vulnerability can affect our infrastructure; it helps me understand the company's total risk that we have in our infrastructure and workstation vulnerability, and it permits us to identify the real impact when we have a vulnerability."
"The platform's most valuable feature is attack simulation."
"What I personally like very much, from my experience, is that it is very reliable."
"Six weeks into using XM Cyber, we saw a compelling return on investment—primarily in risk reduction, with a specific issue our other security tooling did not pick up but XM Cyber did, reducing IT remediation time and saving over 60,000 US dollars per year while significantly lowering our loss exposure amount."
"It saves you money while making you more secure."
"Since implementing XM Cyber, we have improved the way we are doing patching, focusing on the choke points in our patching cycle, and it improves the way we assess the risk."
"XM Cyber made it clear that browser vulnerabilities were the top priority because the platform was able to examine how vulnerabilities within our estate could be exploited and what the path would be from some bad actor in order to exploit those vulnerabilities."
"XM Cyber permits us to identify if a zero-day vulnerability can affect our infrastructure; it helps me understand the company's total risk that we have in our infrastructure and workstation vulnerability, and it permits us to identify the real impact when we have a vulnerability."
 

Cons

"The specific domain file for Apache needs to be well-defined."
"It's not easy for an admin to check and decide if the email is good or not."
"It's not easy for an admin to check and decide if the email is good or not."
"They could improve support because when we need to create a super case and escalate to resolve with technical support, they resolve our ticket in approximately two weeks."
"XM Cyber could identify all areas of vulnerability. They could expand the identification span for different areas."
"We have high expectations for the next generation, such as a chat interface to ask questions."
"We'd like to see a cheaper price."
"They could improve support because when we need to create a super case and escalate to resolve with technical support, they resolve our ticket in approximately two weeks."
"We have not saved any time or effort, but we can prove that the effort involved around vulnerability management has been better spent to greater effect, and we've been able to demonstrate that vulnerabilities that do represent a high risk have been remediated more rapidly and more effectively."
"We'd like to see a cheaper price."
"There are many interesting things about XM Cyber, but the part that can be improved is the mobile exposure and the IBM i specific equipment."
 

Pricing and Cost Advice

"The solution provides affordable pricing for medium sized industries."
"We have to pay standard licensing fees."
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Top Industries

By visitors reading reviews
Comms Service Provider
13%
Construction Company
13%
Computer Software Company
11%
Financial Services Firm
8%
Financial Services Firm
10%
Computer Software Company
9%
Manufacturing Company
9%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

Ask a question
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What is your experience regarding pricing and costs for XM Cyber?
My experience with pricing, setup cost, and licensing was that we have a large, complicated estate, and in the licensing discussions, we were keen not to have the cost balloon because of the compli...
What needs improvement with XM Cyber?
The roadmap is a disadvantage because this kind of technology should incorporate AI. At the moment, we don't have any modules with AI. They could improve support because when we need to create a su...
What is your primary use case for XM Cyber?
My major use case for XM Cyber is managing the services in our company, Prosegur Iberia, for Spain and Portugal. We develop and work together with XM Cyber technicians to develop use cases and anal...
 

Also Known As

ESET Mail Security
No data available
 

Overview

 

Sample Customers

Information Not Available
Hamburg Port Authority, Plymouth Rock Corporation
Find out what your peers are saying about ESET Cloud Apps Protection vs. XM Cyber and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.