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Eptura Workplace vs RF Code CenterScape vs ServiceNow comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

Facility Maintenance Management Software Market Share Distribution
ProductMarket Share (%)
Eptura Workplace4.2%
Ramco EAM on Cloud20.3%
Urgent20.3%
Other55.2%
Facility Maintenance Management Software
Data Center Monitoring Market Share Distribution
ProductMarket Share (%)
RF Code CenterScape8.3%
Raritan Power IQ22.0%
Vertiv Environet Alert15.2%
Other54.5%
Data Center Monitoring
IT Service Management (ITSM) Market Share Distribution
ProductMarket Share (%)
ServiceNow16.6%
JIRA Service Management7.6%
BMC Helix ITSM6.0%
Other69.8%
IT Service Management (ITSM)
 

Featured Reviews

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SP
General Manager at sPerception IT
Adopting flexible workflows with customized automation delivers measurable benefits
There are things that I would like to see improved in ServiceNow, such as the pricing, as it is a very costly solution compared to other tools. Additionally, its presence in the local market is very limited; in Pakistan, for example, I don't see any vendor or distributor of ServiceNow available. They need to increase their sales spectrum globally so people can easily access them and engage them for client meetings and more. From a functionality perspective, the features in ServiceNow are acceptable as, at the moment, the ITSM modules rank highly, being 13 plus Pink Elephant certified, which is a good aspect to have. When providing advice to users, I would suggest they consider making strategic decisions about their per user pricing since it is very high. In our region, people normally start with 5 to 10 users, but the per user price is quite steep. Moreover, ServiceNow does not charge based on data uploaded or downloaded, so they should reconsider their pricing and data policies to align better with the financial capabilities of the region.
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Top Industries

By visitors reading reviews
No data available
No data available
Financial Services Firm
12%
Manufacturing Company
10%
Computer Software Company
10%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
By reviewers
Company SizeCount
Small Business55
Midsize Enterprise35
Large Enterprise164
 

Questions from the Community

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Which solution is better for developing non-ITSM applications: OutSystems or Service Now?
The short answer is that OutSystems is far better for 2 main reasons. Firstly, with Service Now you are locked into t...
Would you choose ServiceNow over Microsoft PowerApps?
Hi Netanya, I will choose ServiceNow because ServiceNow is a very good tool compared to Microsoft PowerApp. Because ...
What do you like most about ServiceNow?
The solution has a user-friendly interface.
 

Also Known As

iOffice IWMS, Hippo CMMS
No data available
No data available
 

Overview

 

Sample Customers

Air Liquide Group, DLA Piper, Dynegy, Hess Corporation, Ricoh, University of Michigan (MCIT)
IBM, Dell, Vodafone, CenturyLink, CME Group, Wells Fargo, Bloomberg. Data Foundry, Equinix, Fedex, HP
AAA, AstraZeneca, Becton, Dickinson and Company, Broadcom, Christus Health, Epicor, Equinix, GE Capital, Intuit, KPMG, Loyola Marymount University, OshKosh, Quantas, RedHat, Royal Bank of Scotland, Swiss Re, U.S. Department of Energy, Safeway, Yale University, and Zillow