Epicor ERP vs Infor M3 vs SAP ERP comparison

Epicor and Infor are both solutions in the ERP category. Epicor is ranked #15 with an average rating of 6.9, while Infor is ranked #12 with an average rating of 8.7. Epicor holds a 3.4% mindshare in ERP, compared to Infor’s 4.8% mindshare. Additionally, 82% of Epicor users are willing to recommend the solution, compared to 92% of Infor users who would recommend it.

Epicor ERP

Read 18 Epicor ERP reviews

2,733 Views
2,569 Comparison Views

82% willing to recommend

Infor M3

Read 15 Infor M3 reviews

3,004 Views
2,914 Comparison Views

92% willing to recommend

SAP ERP

Read 107 SAP ERP reviews

11,882 Views
10,219 Comparison Views

87% willing to recommend

Epicor ERP

Infor M3

SAP ERP

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Epicor ERP, Infor M3, and SAP ERP based on real PeerSpot user reviews.

Find out what your peers are saying about SAP, Microsoft, Infor and others in ERP.

To learn more, read our detailed ERP Report (Updated: October 2025).

Buyer's Guide

ERP

October 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Mindshare comparison

As of October 2025, in the ERP category, the mindshare of Epicor ERP is 3.4%, up from 3.0% compared to the previous year. The mindshare of Infor M3 is 4.8%, up from 4.2% compared to the previous year. The mindshare of SAP ERP is 17.0%, down from 21.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

ERP Market Share Distribution
Product	Market Share (%)
SAP ERP	17.0%
Infor M3	4.8%
Epicor ERP	3.4%
Other	74.8%

ERP

Featured Reviews

Khalid Jalal

Senior Manager - Group ICT at Gulf Aluminium Rolling Mill Co. B. S. C. (c)

Requires extensive customization and fails to meet manufacturing needs

My overall experience with Epicor ERP is extremely bad. I just finished a call with the team, and the experience is really unsatisfactory. I will not recommend it to anyone. There's extensive customization required for Epicor ERP, and the standard process is not suitable. Though it is meant for manufacturing, it is not performing the manufacturing job effectively. Regarding the installation process, the implementation is not the problem as the installation is fine. The issue lies with configuration. Although it's supposed to be configurable, it requires customization for everything we need to do. When comparing to JD Edwards and in-house applications, a process that takes one minute in those systems takes ten minutes in Epicor ERP because users have to navigate through different screens constantly. If a user forgets to switch to one screen, the process remains incomplete, making end-user training extremely difficult. There's no automation and workflow feature that can be used without customization. Everything requires changes, making it similar to developing a new platform from scratch. Initially, we anticipated some benefits from using Epicor ERP, but based on the current outcome, it has been completely unsuccessful. The main issue is that everything requires customization rather than configuration. Unless they change their whole approach from customization to configuration, this product should not be used anywhere.

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Pravinkumar Bhandare

Principal Consultant - Infor M3 at Merino Consulting Services

The solution is a reliable, stable, and cost-saving ERP

Different countries have different finance practices, but I believe they need to fine-tune their practices to match industry standards. Practices vary from country to country, for example, in India, it is different than in the US. Sometimes, clients require alternate processes that are not standard, but they claim that these are the standard practices in their industry. At those times, we feel that the option required is not available with the solution. This is not the case only for Infor M3. Other ERPs also have the same problem. We can't mold the ERP to fit the customer's requirements. There are some standards in place because many screens and programs are integrated into the finance process. We can't make modifications to fit the client's requirements. The customer needs specific screens for different users, so if that program is in place, we have one planning tool in Infor M3. Planners need to know all things related to manufacturing, purchase, and sales in order to make decisions about planning. In one of my clients, I came across the requirement that they were asking for user authority in the planning tool. This is not the case though, because all planners need to know all things. However, on the manufacturing side, we can say that the person who is working with machine operations only needs to know machine-related information and doesn't need knowledge of products or sales. That standard industry is available, so we can give access to the user as per their needs. If the maintenance people are there, we can give them limited access, but if the planner is there, we need to give them all access according to industry standards. However, this requirement from the client side is not possible with the standard Infor software, but Infor can consider implementing it if the need is larger for many customers.

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Achmad Dimyati

IT Service Management Team Lead at a financial services firm with 1,001-5,000 employees

Long-term adaptation and evolution meets changing technology trends

SAP ERP is not really real-time. We use the HANA database which is supposed to be memory data in memory, but we are still not very happy. It is supposed to be real-time and come very quickly, but in reality, it still takes time to run. That is why we use BW of SAP, Business Objects, and now we have moved to the Analytic Cloud where we start using predictive AI. SAP recently implemented Databricks, and they started investing significantly in the analytic environment. SAP ERP has been left behind as they moved to S/4HANA with the HANA database. They restructured the whole table structure of SAP ERP, introduced simple finance, simple logistics, and moved HR to SuccessFactors. They have the BTP layer where they manage everything from integration to master data management. The challenge with SAP is that they move very fast to different products and buy different products. It requires significant investment and many skills to catch up because all of these have different sets of technology. The fundamental has changed differently. It is not monolithic anymore but different products under one name, SAP. You have to buy it model by model for additional models. Products such as SuccessFactors, Ariba for procure to pay, Concur for travel, and Facility Management use totally different technology. They try to integrate with each other, but it remains a challenge for SAP to make them have the same management, technology, and operational approach.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"There's good flexibility within the inbuilt tools such as alerts, business process management, dashboards, and screen customization."

"The most valuable features of Epicor ERP are ease of use, powerful API, and comprehensive integration. It is a one-vendor solution, where other vendors need other software systems from multiple vendors."

"The product is stable with a rating of ten."

"I find the job management features of Epicor ERP most useful, especially for material planning. The ERP gives a perfect overview of many aspects. The scheduling is also helpful. It lets us see what we're planning and try different scenarios. For real-time analytics, I use it mostly for planning and "what if" scenarios."

"The product enables users to customize their dashboards and reports."

"Epicor ERP paid for itself in the first year and a half, and continued to make the company lean and more profitable by providing tools to manage business operations better, such as production scheduling, finance, and estimating products."

"Epicor ERP is an easy-to-use solution."

"Real-time results make for faster decision making."

More Epicor ERP pros

"Overall, I rate Infor M3 nine out of ten for a positive experience."

"Infor M3 has tailor-made packages for each and every industry."

"The most valuable feature of this solution is the Infor GL tool that allows us to do our application support and development."

"The most valuable feature is the ability to cover different types of activities, and the requirement for maintenance and data is very low."

"The most valuable feature of Infor M3 is the level of detail it has about the different manufacturing processes compared to other ERP solutions. Other ERP solutions provide the same level of integration as Infor M3, but Infor M3 specializes in several functions, such as planning and manufacturing."

"The product's initial setup phase is easy."

"Infor M3 has ready-made processes, which provide the best workflows."

"It's simple to use. You don't need any complex training to use it."

More Infor M3 pros

"SAP ERP has a good user interface with a lot of functionalities and good interface options."

"Their tech support is always good."

"The solution provides good production planning."

"I like the solution’s features in finance, supply chain, sales, and distribution."

"Well-integrated multilingual technology."

"The most valuable features of SAP ERP is the flexibility and functionality. It is one of the best ERPs I have seen in the market."

"SAP ERP's interface is pretty easy nowadays, as it has evolved over time and has been made as user-friendly as a person would like it."

"It is a stable solution...Our company has experienced a return on investment using the solution."

More SAP ERP pros

Cons

"There's a new version of the solution that has some bugginess. They're cleaning that up. The user interface is an area that needs improvement and they're improving."

"The support rates at 50% because most of the time the support team needs to relearn the processes, especially when a new person is assigned."

"There are some glitches in Epicor ERP."

"Epicor didn't care about user level and software applications. So, it's not so user-friendly for nontechnical people."

"A number of bugs in 9.05 were only fixed in 10."

"The main challenge with implementing Epicor ERP is finding the right partners, especially in Europe."

"Right now, it doesn't really have a good cloud story."

"I would like to see a better reporting tool."

More Epicor ERP cons

"It should be improved in terms of procurement of the supply chain and business intelligence analysis. We have the Infor BI tool, but it's more complex to use than, for example, Power Pivot or QlikView in the market."

"The implementation could be simplified, it's complex."

"Customer support from Infor is responsive and addresses issues, but the response time can be delayed, which sometimes leads me to explore private vendors."

"It would be great if Infor added some new workflows in the finance module. I'd also like to see better integration with third-party applications."

"We can't make modifications to fit the client's requirements."

"The solution's technical support is an area with shortcomings that need improvement, especially the support for the product named M3 rather than the support offered by Infor as an organization."

"Improvements could be made in security and scalability."

"Sometimes, M3 alone cannot handle all the planning functionalities required by a customer. It has to be used along with industry-specific planning tools because M3 doesn't have all the features. However, no product can handle all the requirements of all the industries. There will be some shortcomings in all the products. Though this is an area for improvement, it is not a very serious shortfall or limitation. It can be covered by using third-party planning applications that integrate with Infor M3."

More Infor M3 cons

"Technical support is an area that is in need of improvement."

"It is very expensive to customize to meet compliance with regulations in some countries."

"The system is very big. It is not exactly user-friendly, due to the fact that it's so massive and complex."

"The system is over-customized."

"The only feature that is not available in our current version is web access."

"The reporting feature could improve in SAP ERP. It could benefit from being more flexible."

"The solution's UI could be better."

"The initial setup of SAP ERP is complex and it took a lot of time."

More SAP ERP cons

Pricing and Cost Advice

"Epicor ERP is an expensive solution."

"When comparing Epicor ERP to the other related products, the pricing, additional enhancements, as well as implementation, are better."

"The initial cost may be a bit high, but the maintenance cost is lower."

"Pricing isn't a big problem for the solution - I haven't seen them lose deals because of it."

"User support could be improved as well, as the consultant charges are very high."

"We bought an on-premise version of the solution. The cloud version is different. I've looked into it, but it's very competitive on the low end of the market."

"The cost is between $50 and $100 per user annually."

"Infor M3 is a tier-two product and is cheaper than tier-one products such as SAP and Oracle. However, it is more expensive than some other tier-two products. The licensing cost is dependent on the number of users. Also, if you purchase other tools from Infor as a package, then there may be other discounts offered."

"The tool’s licensing is yearly."

"If you compare Infor M3 to SAP, Infor M3 is less expensive than SAP, but if you compare Infor M3 to Dynamics 365, Infor M3 is more expensive. It also depends on the model that you buy. It depends on whether you have the complete package or whether you have separate models."

"There is a yearly licensing cost. The price is based on the modules you need. There are several modules, such as HR module, accounting module, sales module, scheduling module, etc., and the price will vary depending on the number of modules you choose. The customers always say that it's very expensive. It can cost a lot of money if your organization is huge. It's not implemented in a lot of organizations in my country because it's too expensive."

"I'm not part of the team that manages Infor M3 pricing, but it depends on the client, integration, ship-out, and training levels. You get the price from the solution provider, but it would be best to discuss it because nothing is set in stone regarding pricing."

"This is a costly product."

"I rate SAP ERP's pricing a six or seven out of ten."

"There is a one-time license that is needed to use the solution. The support is what is needed to be renewed annually."

"SAP is a bit on the costly side, but they also provide support and other things. We are paying for licenses and the use of the cloud."

"I rate the product's price a nine on a scale of one to ten, where one is cheap or affordable, and ten is really expensive. The solution is expensive."

"It could always be cheaper. They don't have a very easy model of licensing, but large entities would get the upper hand in negotiating the license."

"SAP ERP is expensive."

"SAP ECC is not cheap but I consider it the best system for managing an organization's data and processes."

More SAP ERP pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

21%

Computer Software Company

10%

Healthcare Company

Construction Company

Manufacturing Company

14%

Computer Software Company

12%

Retailer

Comms Service Provider

Manufacturing Company

15%

Computer Software Company

10%

Retailer

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	12
Midsize Enterprise	4
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	5
Large Enterprise	3

By reviewers
Company Size	Count
Small Business	31
Midsize Enterprise	30
Large Enterprise	76

Questions from the Community

What is your experience regarding pricing and costs for Epicor ERP?

The licensing cost for Epicor ERP is a concern. The licensing becomes cheap, which leads people to opt for it, but th...

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What needs improvement with Epicor ERP?

The cost management and product costing should be enhanced, along with issues in the manufacturing process. The downt...

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What is your primary use case for Epicor ERP?

We are using Epicor ERP version 10.3.6. We utilize the complete process from P2P through to manufacturing, HR, and al...

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What do you like most about Infor M3?

The product's initial setup phase is easy.

See all answers

What needs improvement with Infor M3?

Some customers expect more out-of-box reports, and in some areas, they should provide more reports. However, Infor ha...

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What is your primary use case for Infor M3?

Infor M3 is specifically dominant in fashion, food and beverages, and chemicals manufacturing; it works into micro-ve...

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Is Anaplan better than SAP ERP?

There are different aspects of both Anaplan and SAP ERP that I like and dislike. Anaplan improves forecast accuracy a...

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What do you like most about SAP ERP?

The solution has made the most significant impact on our human resources function, specifically in HR operations and ...

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What needs improvement with SAP ERP?

SAP ERP is fine as it is at the moment. It is difficult to comment on improvements for this version. I know HANA has ...

See all answers

Comparisons

Odoo vs Epicor ERP

Compared 31% of the time

Microsoft Dynamics 365 Business Central vs Epicor ERP

Compared 7% of the time

SAP S/4HANA vs Epicor ERP

Compared 6% of the time

QAD Cloud ERP vs Epicor ERP

Compared 4% of the time

Oracle E-Business Suite vs Epicor ERP

Compared 4% of the time

More Epicor ERP Competitors

Infor LN vs Infor M3

Compared 18% of the time

Infor CloudSuite vs Infor M3

Compared 8% of the time

Microsoft Dynamics 365 Business Central vs Infor M3

Compared 5% of the time

SAP S/4HANA vs Infor M3

Compared 3% of the time

More Infor M3 Competitors

Microsoft Dynamics AX vs SAP ERP

Compared 10% of the time

Infor LN vs SAP ERP

Compared 10% of the time

Anaplan vs SAP ERP

Compared 9% of the time

SAP S/4HANA vs SAP ERP

Compared 9% of the time

Ramco ERP vs SAP ERP

Compared 2% of the time

More SAP ERP Competitors

Product Reports

Buyer's Guide

Epicor ERP

October 2025

Download Epicor ERP product report

Buyer's Guide

Infor M3

September 2025

Download Infor M3 product report

Buyer's Guide

SAP ERP

September 2025

Download SAP ERP product report

Also Known As

Epicor SaaS ERP

Infor Lawson M3, Lawson M3

No data available

Overview

Capture the true value of cloud ERP with Epicor Kinetic, a solution made with manufacturers, for manufacturers. An intuitive, configurable, and guided user experience with embedded learning helps you maximize your profitability with real-time business intelligence and built-in collaboration tools. Kinetic has the functionality you need to run a modern, future-ready business poised to capitalize on data, transform digitally, and innovate without limits. All the features you need to scale, compete, and attract top talent to your organization. Trust the manufacturing expertise of Epicor to gain the momentum and know-how you need to accelerate growth and innovation.

Epicor Kinetic is distinguished by its increasingly broad focus on planning and managing all resources, both within and across locations and company boundaries. Power your business with a secure, tightly integrated ERP and embedded capabilities. This expanded scope is most strongly felt in the areas of Customer Relationship Management (CRM), Supply Chain Management (SCM), Advanced Planning and Scheduling (APS), Product Lifecycle Management (PLM), Advanced Manufacturing Execution System (MES), Quality Management System (QMS), Field Service Management (FSM), and Business Process Management (BPM) to name only a few. Manufacturers of all sizes have recognized the value of an integrated suite rather than trying to piece disparate solutions together.

Epicor

Infor M3 offers ultimate flexibility in operations, technology, and scale. As a multi-site, multi-country, and multi-company solution, M3 empowers your organization to adapt to changing business needs. It provides flexibility in managing mixed-mode and complex environments, with the agility to make quick adjustments at any time. Written in Java, M3 also gives you platform independence and choice.

Infor

SAP ERP addresses the core business software requirements of midsize and large organizations in all industries and sectors. SAP ERP includes four individual solutions that support key areas of enterprise resource planning: human capital management, financials, operations, corporate services.

SAP

Sample Customers

Information Not Available

Grosfillex, High Five Sportswear, L_derach, OTK Group, PHS Group, Propper International, Red Wing Shoe Company, Reynolds Catering Supplies, Saudi Diesel, Sheetz, Zeppelin, Zodiac Aerospace

B&G Manufacturing, Unilever, Life is good Inc., Joy Global Inc., City of Cape Town, Bhopal Municipal, Corporation (BMC), adidas Group, Butcher & Packer Supply Company, Franklin Valve L.P., Evoshield, Prime Meats, a Norsan Group company, EMC Corporation, Varian Medical Systems Inc., FC Bayern Mªnchen AG, AkzoNobel Chemicals B.V., T¾V Rheinland, Pacific Drilling S.A., Fire & Rescue New South Wales, University of Amsterdam, Pa_alon S.A.

Find out what your peers are saying about SAP, Microsoft, Infor and others in ERP. Updated: October 2025.

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