We performed a comparison between Epicor ERP, Infor M3, and SAP ERP based on real PeerSpot user reviews.
Find out what your peers are saying about SAP, Microsoft, Oracle and others in ERP."Epicor ERP is an easy-to-use solution."
"Real-time results make for faster decision making."
"The product enables users to customize their dashboards and reports."
"The most valuable features of Epicor ERP are ease of use, powerful API, and comprehensive integration. It is a one-vendor solution, where other vendors need other software systems from multiple vendors."
"Dashboards and Business Activity Query are very useful."
"There's good flexibility within the inbuilt tools such as alerts, business process management, dashboards, and screen customization."
"With Epicor, we can call a pitch between Epicor and the PLM database, which is a significant advantage."
"Epicor ERP is very technical friendly, if you want to do any customization, it's very easy."
"Infor M3 has tailor-made packages for each and every industry."
"The most valuable feature of the solution is that it is highly customizable."
"Its ease of use is most valuable. Inquiries are transparent, and it shows good information on each screen. We don't have to go to 14 different screens to find out about one item, which is a big advantage."
"M3 has several useful features for managing supply chains, production, and customer orders. It's an excellent system that helps me meet all my requirements for fixed costs."
"The most valuable feature of Infor M3 is the level of detail it has about the different manufacturing processes compared to other ERP solutions. Other ERP solutions provide the same level of integration as Infor M3, but Infor M3 specializes in several functions, such as planning and manufacturing."
"It's very stable, and it handles all types of industrial and manufacturing businesses in very good ways. I've found it to be easy."
"It's simple to use. You don't need any complex training to use it."
"The product's initial setup phase is easy."
"Good customization features."
"I like SAP's premade workflows for various areas, such as supply chain, procurement, or finance."
"It integrates everything into one process."
"Its integration is most valuable."
"Overall the solution is very good in the industry."
"The solution has made the most significant impact on our human resources function, specifically in HR operations and HR analytics. One feature of SAP ERP that I found most valuable is its use of codes for accessing specific functions."
"SAP ERP has a good user interface with a lot of functionalities and good interface options."
"The stability is SAP ERP is not good only because the version is old. They could work on improving the versions."
"In the newer version of Epicor ERP, it's very difficult to find out that tracing."
"Epicor didn't care about user level and software applications. So, it's not so user-friendly for nontechnical people."
"There's a new version of the solution that has some bugginess. They're cleaning that up. The user interface is an area that needs improvement and they're improving."
"The tool should provide a better user interface."
"There are some glitches in Epicor ERP."
"Right now, it doesn't really have a good cloud story."
"A number of bugs in 9.05 were only fixed in 10."
"I would like to see a better reporting tool."
"We can't make modifications to fit the client's requirements."
"The product's technical support has certain shortcomings. Sometimes, my company doesn't get a proper response from their end."
"I would like to have some kind of dashboard to show an overview of different data on the same dashboard or on the same screen instead of moving to BI."
"Sometimes, M3 alone cannot handle all the planning functionalities required by a customer. It has to be used along with industry-specific planning tools because M3 doesn't have all the features. However, no product can handle all the requirements of all the industries. There will be some shortcomings in all the products. Though this is an area for improvement, it is not a very serious shortfall or limitation. It can be covered by using third-party planning applications that integrate with Infor M3."
"The solution is stable but not agile."
"Its initial setup was probably complex, but it is a very good system."
"The solution's technical support is an area with shortcomings that need improvement, especially the support for the product named M3 rather than the support offered by Infor as an organization."
"It would be great if Infor added some new workflows in the finance module. I'd also like to see better integration with third-party applications."
"I would like to see more integration with other partners. Some of our customers already use specific or in-house applications for their business processes. They do not want to replace those applications."
"I think that implementation could be simplified."
"The solution is quite expensive. They need to work on the pricing to make it more reasonable."
"It was not designed to service all industries."
"SAP ERP is scalable. We have some five to ten thousand SAP ERP users."
"In the next release, I would like to see more technical integration for directly designed solutions on behalf of the selling process so that you can design solutions and not have to use ten or more other tools to get the solution for selling."
"More integrations and built-in integrations with other environments and products are needed."
"It needs to incorporate the new features from the SAP S/4HANA release, such as, utilizing data processes, which is quite nice."
