Ephesoft Transact vs IBM Datacap comparison

Ephesoft and IBM are both solutions in the Intelligent Document Processing (IDP) category. Ephesoft is ranked #15 with an average rating of 6.0, while IBM is ranked #7 with an average rating of 7.8. Ephesoft holds a 1.8% mindshare in IDP, compared to IBM’s 5.0% mindshare. Additionally, 50% of Ephesoft users are willing to recommend the solution, compared to 88% of IBM users who would recommend it.

Ephesoft Transact

Read 3 Ephesoft Transact reviews

291 Views
148 Comparison Views

50% willing to recommend

IBM Datacap

Read 27 IBM Datacap reviews

1,191 Views
402 Comparison Views

88% willing to recommend

Ephesoft Transact

IBM Datacap

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

IBM Datacap and Ephesoft Transact are competitors in the document capture and processing market. Ephesoft Transact appears to have the upper hand due to its advanced features and agile deployment options, which make it especially suitable for various applications.

Features: IBM Datacap provides enterprise-level automation, integration capabilities, and robust support for complex environments. Ephesoft Transact offers advanced machine learning, cloud capabilities, and strong adaptability, making it more innovative for diverse applications.

Ease of Deployment and Customer Service: IBM Datacap deployment can be complex, requiring dedicated resources but is backed by solid customer support. Ephesoft Transact's cloud-based deployment simplifies the setup process, with responsive support facilitating smoother operations. Ephesoft's less complex deployment model allows for quicker implementation.

Pricing and ROI: IBM Datacap's upfront costs may be higher, providing favorable long-term ROI particularly in large-scale operations. Ephesoft Transact delivers competitive pricing with faster ROI, appealing for small to medium businesses seeking cost-efficiency. Ephesoft's cost-effective approach is attractive to those with budget constraints.

To learn more, read our detailed Ephesoft Transact vs. IBM Datacap Report (Updated: April 2025).

Buyer's Guide

Ephesoft Transact vs. IBM Datacap

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Ephesoft Transact

Ranking in Intelligent Document Processing (IDP)

15th

Average Rating

7.6

Reviews Sentiment

5.9

Number of Reviews

Ranking in other categories

No ranking in other categories

IBM Datacap

Ranking in Intelligent Document Processing (IDP)

7th

Average Rating

7.6

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the Intelligent Document Processing (IDP) category, the mindshare of Ephesoft Transact is 1.8%, up from 1.6% compared to the previous year. The mindshare of IBM Datacap is 5.0%, up from 4.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Intelligent Document Processing (IDP)

Featured Reviews

Yogesh Shendage

OCR Developer at Hexaware Technologies

A stable and scalable smart content acquisition and data classification solution with a useful inject feature

I would advise potential users that Ephesoft Transact is an easy tool to handle. The UI isn't complex, and even if everything isn't handled at the UI level, they can work with the script. You can also handle issues with scripts. I believe Ephesoft Transact is one of the best tools because the UI is an easy one. The UI-level design makes it easy to handle the development and the superior Ephesoft support system. They will give you quick support to resolve issues and provide training materials. They will train the developer, and after training the developers, they will also support them. That's a good good thing that I saw. Initially, when I joined this project, I also had less knowledge. But with the help of this support system and the training material, I now have superior knowledge. On a scale from one to ten, I would give Ephesoft Transact a nine.

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DeekshithShetty

Software Development Senior Specialist at NTT Data

High-accuracy document processing with easy integration and good image enhancement

The OCR extractions are very good, almost 100% accurate now. The integration with other tools is very easy, with inbuilt actions to configure and directly export to multiple depositories. It is also good at image enhancement, including the removal of lines, which is helpful in processing and automation and ensures very little user intervention, thus saving time.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I have found the keyword extraction to be helpful."

"Transact's best feature is its ease of customization."

"I like the inject feature. With desktop injects, we're doing all these things and extracting these things. Its stable, scalable, and technical support is good."

"The solution automates manual data entry."

"One of the valuable features of Datacap is the user experience. One thing that IBM did a few years ago was they standardized all of their ECM products on Content Navigator, including Datacap. If you're an IBM ECM customer you have FileNet, you have Datacap, you have StoredIQ and you have a consistent user experience, user interface."

"At the forefront of my thoughts, the standout feature of this intelligent product is its remarkable capability. This project we're currently engaged in revolves around streamlining workflows within both our company and the customer's company. It entails handling information from various documents with diverse formats and types, even when they contain the same data. The ability to connect this information with the appropriate database and recognize it irrespective of the format or source is an extremely valuable feature. Moreover, leveraging machine learning is crucial since our customer deals with an extensive archive of over five million documents. Machine learning can significantly alleviate the backlog by becoming well-versed in various scenarios they might encounter during their work once we've completed our application."

"Very scalable and stable data capture and extraction solution that's very simple to install."

"The solution offers many features that are beneficial for customers."

"It helps companies figure out how to use advanced imaging techniques, processes, best practices, and other tools."

"Both Datacap Studio and Datacap Navigator are great features."

"The most valuable feature is its ability to capture data, which changes all the time into different formats."

More IBM Datacap pros

Cons

"Transact could be improved by removing Java and making its pricing more accessible for smaller customers."

"It's not easy to train."

"Their email service and extraction could be better. We get the input via email, and these emails contain different types of documents like Excel, PDF, or they may contain different content in the email body. Due to this variation, sometimes the email service crashes, and emails aren't redirected to Ephesoft Transact. Ephesoft has provided us with new hotfixes. Whatever flaws we found in the 2019.2 version, they have already updated it in the new version, 20.1.05, and it's already released. Drawbacks like not capturing the handwritten fields are now sorted."

"Its weaknesses are primarily tied to the lack of available resources and expertise in the market to effectively support and provide solutions and services to each customer for seamless implementation."

"Reporting and analytics seem to often be something of an afterthought. With Datacap, they've started building out some dashboards, but one thing we hear from our clients a lot is, "Well, gee, we really love reports. What Datacap has is not really helpful. We'd like something better. We'd like more dashboards." That's one area where we've seen some feedback that the product could do better."

"I would like to see integration of Watson AI technology into Datacap."

"Currently, when you are entering invoices, you have to enter multiple rows. In Captiva the multiple rows will be dynamically added. This would be a beneficial feature for IBM to add."

"The IBM Datacap site actually is on the newer inside. They will give it as a plugin only."

"Datacap's technology seems a little behind the industry. It's still using the old .NET framework. They should move to .NET Core and start integrating some machine learning. You can do some integration yourself, but you expect a solution to include the latest machine-learning approaches if you're paying reasonable money for it."

"When I scan a document in Datacap that has a watermark or the document is a little distorted, the image output is poor. It either becomes completely black, or there is so much distortion that we cannot read the numbers or the addresses mentioned in the POD. When we scan a document, we expect the output to be at least 95 percent accurate."

"Third-party integration could be improved; it's very slow."

More IBM Datacap cons

Pricing and Cost Advice

"Transact's pricing could be better for smaller customers."

"Initially, when I got a licensed copy of Ephesoft Transact, it was for one year. After one year, we had to send an email to the Ephesoft team informing them that our license was going to expire. They updated it and provided one license in our file, and we had to update and install the folder. They have versions for one year and lifelong as well."

"It is an expensive solution."

"If you want IBM Datacap on cloud, which is a service run by IBM, the price can be quite expensive, but if you want to just purchase the licenses and own those yourself, then the price is very competitive."

"It varies, and it depends on the client's requirements and negotiations. Nowadays, Datacap is also included in the IBM Cloud Pak for Business Automation."

"This solution is the most expensive in the market."

"This solution offers seamless integration with other enterprise products, which is my area of responsibility, focusing on government sector projects. Larger enterprise projects don't pose problems. It might be suitable for small businesses as well."

"In Egypt, we have exchange rates that change year to year, and currently, we're facing an increase in the exchange rate between our Egyptian pound and the dollar. Since we have been using IBM DataCap two years ago we had a good price, it was not expensive. However, I cannot say now if it is expensive or not because of the exchange rate. Additionally, I don't have the data of other competitors and I don't know the prices."

"You save a lot of time and money, but the benefit is you have people who are able to run the systems, check to see if there are any errors at all, and there are a lot less errors than a human system."

More IBM Datacap pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

18%

Financial Services Firm

16%

Retailer

Government

Financial Services Firm

18%

Government

14%

Computer Software Company

13%

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Ephesoft Transact?

I have found the keyword extraction to be helpful.

See all answers

What is your experience regarding pricing and costs for Ephesoft Transact?

The pricing is fair. It's not too expensive. I'd rate the solution seven out of ten.

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What needs improvement with Ephesoft Transact?

The configuration can be a bit much. The AML engine part could be better. It's not easy to train. It's not so easy to train the system. If it's not trained, the accuracy will be off. They need to i...

See all answers

What do you like most about IBM Datacap?

The installation of the solution is very simple.

See all answers

What is your experience regarding pricing and costs for IBM Datacap?

This solution is the most expensive in the market.

See all answers

What needs improvement with IBM Datacap?

When a client's requirement is not available in Datacap, out-of-the-box actions should be simpler to implement and not very complex. There should be an AI feature where a requirement from the clien...

See all answers

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Tungsten TotalAgility vs IBM Datacap

Compared 13% of the time

OpenText Intelligent Capture vs IBM Datacap

Compared 8% of the time

More IBM Datacap Competitors

Product Reports

Buyer's Guide

Intelligent Document Processing (IDP)

April 2025

Download Ephesoft Transact product report

Buyer's Guide

IBM Datacap

April 2025

Download IBM Datacap product report

Also Known As

No data available

Datacap

Overview

Ephesoft provides intelligent document processing solutions with industry-leading technology to help enterprises maximize their productivity. Using AI and patented machine learning technology, Ephesoft’s platform captures data from documents, enriches it with context and amplifies the power of that data, adding intelligence to accelerate any business process and drive successful digital transformation. Once the data is unlocked, Ephesoft classifies it and easily export the data into any ERP, Content Services, RPA, Workflow or other repository.

Customers who have a high volume of valuable documents like invoices, records, contracts, mail, claims or loans, can benefit by accelerating and streamlining processes, eliminating manual data entry and boosting productivity. It’s time to automate your processes and get work done faster.

Ephesoft

IBM Datacap helps you streamline the capture, recognition and classification of business documents and extract important information. Datacap supports multiple-channel capture by processing paper documents on scanners, mobile devices, multi-function peripherals and fax. It uses natural language processing, text analytics and machine learning technologies, like those in IBM Watson, to automatically identify, classify and extract content from unstructured or variable documents. The software can reduce labor and paper costs, deliver meaningful information and support faster decision making.

IBM

Sample Customers

Honda Logistics, Washington State Health Care Authority

Turkcell, PowerSouth Energy Cooperative, Central Nacional Unimed, Conqord Oil

Buyer's Guide

Ephesoft Transact vs. IBM Datacap

April 2025

Free Report: Ephesoft Transact vs. IBM Datacap

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