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OpenText Enterprise Security Manager vs Sentinel comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 21, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.9
ROI from OpenText Enterprise Security Manager varies widely, influenced by threat detection, compliance benefits, and prevention of incidents.
Sentiment score
6.0
Sentinel tracks user behavior to prevent security issues, offering financial gain typically within a three-year lease period.
 

Customer Service

Sentiment score
5.4
OpenText Enterprise Security Manager support receives mixed reviews, with common complaints about slow resolution and inadequate expertise in complex issues.
Sentiment score
4.5
Clients find Sentinel service excellent overall, but some face delays and difficulties, especially with low-priority issues.
If I raise a P1 or P0 ticket, the response time is often delayed by four to eight hours.
 

Scalability Issues

Sentiment score
5.9
OpenText Enterprise Security Manager is scalable for large deployments but faces cost challenges at the logger level.
Sentiment score
8.0
Sentinel efficiently scales and integrates with systems, favored by large organizations for enterprise-grade performance in extensive environments.
It lacks some capabilities compared to other tools available in the market.
 

Stability Issues

Sentiment score
5.1
OpenText Enterprise Security Manager is stable and reliable, though performance varies with challenges in virtualization and specific components.
Sentiment score
8.0
Sentinel is generally stable, with some users noting Java-related issues and region-specific outages, but high ratings overall.
The stability of ArcSight Enterprise Security Manager (ESM) is not very robust.
 

Room For Improvement

OpenText Enterprise Security Manager needs user interface upgrades, better integration, improved documentation, and enhancements in analytics and scalability.
Sentinel requires improved web integration, user interface, customization, documentation, and dashboard simplicity, while addressing regional outages and cost concerns.
The integration aspect of ArcSight Enterprise Security Manager (ESM) needs improvement.
Price is always a consideration, so the price would be nice if it were lower.
 

Setup Cost

OpenText Enterprise Security Manager is costly but offers robust features and scalability, with possible discounts and cost management strategies.
Sentinel is a subscription-based enterprise solution with competitive pricing, offering discounts and regular updates, requiring a support contract.
ArcSight Enterprise Security Manager (ESM) is very cheap compared to other tools.
They nearly always bill it in dollars, so if it can be billed in our currency, that would be helpful and fixed in our currency.
 

Valuable Features

ArcSight offers advanced threat detection, robust integration, customizable dashboards, and automates event correlation for efficient security operations.
Sentinel excels with its scalable, user-friendly design, integrating advanced threat detection and automated incident response, enhancing security management.
The ability to interpret data is highly valued.
Sentinel's best features include that it's a very easy product to use.
 

Categories and Ranking

OpenText Enterprise Securit...
Ranking in Security Information and Event Management (SIEM)
21st
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
98
Ranking in other categories
No ranking in other categories
Sentinel
Ranking in Security Information and Event Management (SIEM)
19th
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
17
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Security Information and Event Management (SIEM) category, the mindshare of OpenText Enterprise Security Manager is 1.6%, up from 1.2% compared to the previous year. The mindshare of Sentinel is 3.9%, up from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Market Share Distribution
ProductMarket Share (%)
Sentinel3.9%
OpenText Enterprise Security Manager1.6%
Other94.5%
Security Information and Event Management (SIEM)
 

Featured Reviews

Ramnesh  Dubey - PeerSpot reviewer
Allows for monitoring logs according to industry standards within ESM but has a total capacity capped at 12 TB, limiting real-time data retention periods
The first limitation is with the ArcSight Data Storage Manager (ADSM). ArcSight's total capacity is currently capped at 12 TB. This becomes an issue if a customer needs a longer real-time data retention period, such as exceeding 90 days or reaching a year or even ten months. Increasing the disk space beyond 12 TB is not currently possible. So, increasing the storage capacity is one area for improvement. Additionally, the real-time data retention is limited due to the 12 TB restriction. Depending on the Events Per Second (EPS) you receive, you might only be able to retain data for seven to ten days. Overall, the 12 TB limit is the main issue we face in terms of maximizing real-time data storage. Moreover, there are a few improvements I would like to see in future releases. My main suggestion for ArcSight is to simplify the deployment process. Currently, the installation process is quite complex. There are various components involved, including transformations, multiple installations, and containerization for various components. Ideally, I'd recommend that ArcSight allow the entire installation, including the ESM and database, to be completed within a single unified setup process for a streamlined experience. Additionally, having readily available and well-organized documentation for the step-by-step installation process would be incredibly helpful. I would also like to see better support.
Simon Johnston - PeerSpot reviewer
Simple antivirus solution integrates well but could improve pricing and currency options
I don't really have experience working with these solutions. I promote them for our clients, but I don't work with them. I can't share my experience with these tools as I make assumptions about that. For both Adlumin and CrowdStrike, both confirm that they're scalable and enterprise-ready and all those kinds of things. We haven't had any specific problem with either of those. We just have a preference for which one we would prefer. If somebody says they want to use a different one from the one that we prefer, then we have to find reasons why they aren't. But scalability is not one of the reasons that one is better over the other. I don't really have advice for people that are looking into using Sentinel; just do your research across what is available. On a scale of one to ten, I rate Sentinel a seven.
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Comparison Review

VS
Jun 28, 2015
Qradar vs. ArcSight
Continuing with the SIEM posts we have done at Infosecnirvana, this post is a Head to head comparison of the two Industry leading SIEM products in the market – HP ArcSight and IBM QRadar Both the products have consistently been in the Gartner Leaders Quadrant. Both HP and IBM took over niche SIEM…
 

Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
12%
Manufacturing Company
11%
Performing Arts
8%
Computer Software Company
13%
Financial Services Firm
9%
Manufacturing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business37
Midsize Enterprise14
Large Enterprise57
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise3
Large Enterprise7
 

Questions from the Community

Which is the best SIEM tool for a mid-sized financial services firm: Arcsight or Securonix?
In my market, a lot of financial companies had or have an ArcSight installation. Just because in former times it was pretty good. Now a lot of them are looking for a more effective solution due to ...
What do you like most about ArcSight Enterprise Security Manager (ESM)?
We utilize ArcSight ESM for real-time threat detection in our organization. We have custom rules that we've developed on top of the WAN services, along with scheduled licensing activities.
What is your experience regarding pricing and costs for ArcSight Enterprise Security Manager (ESM)?
ArcSight Enterprise Security Manager (ESM) is very cheap compared to other tools. It is worth the investment if you are considering the cost.
What do you like most about NetIQ Sentinel?
The solution lets us get all the logs properly and regularly monitor customer infrastructure.
What is your experience regarding pricing and costs for NetIQ Sentinel?
I don't have too many comments overall about pricing as we're in South Africa, so it makes more sense if it's billed in rand. They nearly always bill it in dollars, so if it can be billed in our cu...
What needs improvement with NetIQ Sentinel?
I'm not sure what the room for improvement is for Sentinel. It needs to stay current, and it does, so I suppose that's fine. I don't have a high demand for what it should do. Price is always a cons...
 

Also Known As

Micro Focus ArcSight, HPE ArcSight, ArcSight
NetIQ Sentinel, Novell SIEM
 

Overview

 

Sample Customers

Lake Health, U.S. Department of Health and Human Services, Bank AlJazira, Banca Intesa, and Obrela.
Faysal Bank, GaVI, Handelsbanken, ISC Mªnster, Lambeth Council, Swisscard, The Municipality of Siena, Tukes, University of Dayton, University of the Sunshine Coast
Find out what your peers are saying about OpenText Enterprise Security Manager vs. Sentinel and other solutions. Updated: September 2025.
868,706 professionals have used our research since 2012.