Elastic Security and Huntress Managed EDR compete in cybersecurity, offering unique protection features. Based on feature set and customer service, Huntress Managed EDR has an advantage owing to its user-focused design and robust support system.
Features: Elastic Security emphasizes search capabilities, scalability, and integration with the ELK Stack, enhancing machine learning and detailed visualization. Huntress Managed EDR excels with its threat-hunting expertise, 24/7 SOC support, and efficient threat detection, providing automatic remediation and reducing manual monitoring tasks.
Room for Improvement: Elastic Security needs better documentation, enhanced analytics, and improved UI tools. It could also streamline its setup process. Huntress Managed EDR could elevate its offering with better integration with antivirus solutions, enhanced reporting capabilities, and PSA integration, as well as network traffic analysis.
Ease of Deployment and Customer Service: Elastic Security offers versatile deployment across multiple environments, resting heavily on community support for its open-source version. Customer service experiences are mixed, with some users noting delays. Huntress Managed EDR supports deployment on various cloud models and emphasizes ease of use, offering more accessible support that benefits from its managed service background.
Pricing and ROI: Elastic Security's open-source model is cost-effective, especially for small to medium enterprises, with competitive pricing as enterprise needs grow. ROI is frequently observed within two years. Huntress Managed EDR presents a competitive pricing structure, favored for straightforward, tiered plans that scale with growth, offering significant value and faster ROI justifying price increases.
It does not require hefty security budgets and can be deployed for enterprise security effectively.
Support is prompt and helpful.
Most of the time when my team encounters issues, they receive responses within 24 hours.
I felt it was important to raise awareness about this new technique where attackers use legitimate applications to gain remote access and control of computers.
They are thorough and ensure the problem is addressed without pushing responsibilities onto me unnecessarily.
For technical support, I would rate Huntress a ten out of ten, and in truth, they are better than that.
It allows us to think about specific use cases, such as gathering malicious IPs in a single view and analyzing threats based on geolocation.
I know other techs with thousands deployed, so scalability isn't an issue.
Scaling Huntress is simple; I can manage up to a thousand devices without issue.
I can easily scale from one machine to thousands without any fuss.
In terms of stability, I would rate Elastic a solid eight out of ten.
We have not experienced any issues with lagging, crashing, or downtime.
I never experienced issues, but once there was an instance with false positives with their Rio service, which was quickly resolved by customer service.
It barely takes up resources on the computer, and I have had no issues with lagging or crashing.
CrowdStrike and Defender have more established threat intelligence integration due to having a larger client base.
My security testing team continuously reports vulnerabilities, and we have to fix and update the versions frequently.
Elastic Security consumes a lot of resources, requiring a substantial deployment setup.
A more transparent way for the support team at Huntress and our IT team to collaborate to make it faster and easier would be beneficial.
Since we support customers in different countries, expanding the language options for their training would be beneficial.
Their EDR is pretty mature in terms of what it does.
The pricing is reasonable, especially for Small Medium Enterprises (SMEs), making it a viable option for businesses building their security infrastructure.
This is beneficial for SMEs as they do not need extensive budgets for security solutions.
Elastic Security is considered cost-effective, especially at lower EPS levels.
The savings from utilizing the included Windows Defender offset the cost of Huntress Managed EDR, making it an affordable solution overall.
It is not too expensive or too cheap. It is just right.
It can get expensive for small to medium businesses if large license quantities are not purchased.
Elastic Security offers good insight regarding alerts, reports, and cases.
Elastic Security offers advanced features such as machine learning and integration with ChatGPT.
We require rapid processing speed for alerts and event data, and Elastic Security is very efficient at handling this level of data.
What stands out most is their human element: when faced with an unknown threat, real people, not just automated processes, are investigating it, and they're people we trust.
They provide detailed remediation steps, explaining why an issue is a problem and what steps to take.
Previously, I could not modify it unless I had special Microsoft licensing, so it was beneficial to control Windows Defender through a central console to add policies and things like that.
Elastic Security combines the features of a security information and event management (SIEM) system with endpoint protection, allowing organizations to detect, investigate, and respond to threats in real time. This unified approach helps reduce complexity and improve the efficiency of security operations.
Additional offerings and benefits:
Finally, Elastic Security benefits from a global community of users who contribute to its threat intelligence, helping to enhance its detection capabilities. This collaborative approach ensures that the solution remains on the cutting edge of cybersecurity, with up-to-date information on the latest threats and vulnerabilities.
Huntress Managed EDR offers robust managed detection and response capabilities with 24/7 threat hunting, intuitive deployment, and proactive threat management for small to medium businesses.
Huntress Managed EDR provides essential cybersecurity services to businesses by integrating seamlessly with existing tools like Microsoft Defender. Around-the-clock SOC expertise, proactive alerts, and automatic remediation define its core offerings. It effectively monitors threats, detecting footholds and malicious IPs while providing quick isolation of suspicious activities. The platform simplifies security management, reducing reliance on multiple security solutions and enhancing threat response efficiency.
What are the key features of Huntress Managed EDR?Huntress Managed EDR is commonly implemented in industries requiring enhanced cybersecurity, including finance, healthcare, and IT services. Its ability to complement traditional antivirus tools and integration with remote monitoring supports a comprehensive defense strategy against advanced threats. Its deployment is simplified for diverse IT environments, ensuring automated and fast response to emerging security challenges.
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