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Elastic Search vs OpenText Knowledge Discovery (IDOL) comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Elastic Search
Ranking in Indexing and Search
1st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
67
Ranking in other categories
Cloud Data Integration (9th), Search as a Service (1st), Vector Databases (2nd)
OpenText Knowledge Discover...
Ranking in Indexing and Search
3rd
Average Rating
8.4
Reviews Sentiment
6.3
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Indexing and Search category, the mindshare of Elastic Search is 25.4%, down from 26.6% compared to the previous year. The mindshare of OpenText Knowledge Discovery (IDOL) is 7.2%, down from 9.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Indexing and Search
 

Featured Reviews

Anand_Kumar - PeerSpot reviewer
Captures data from all other sources and becomes a MOM aka monitoring of monitors
Scalability and ROI are the areas they have to improve. Their license terms are based on the number of cores. If you increase the number of cores, it becomes very difficult to manage at a large scale. For example, if I have a $3 million project, I won't sell it because if we're dealing with a 10 TB or 50 TB system, there are a lot of systems and applications to monitor, and I have to make an MOM (Mean of Max) for everything. This is because of the cost impact. Also, when you have horizontal scaling, it's like a multi-story building with only one elevator. You have to run around, and it's not efficient. Even the smallest task becomes difficult. That's the problem with horizontal scaling. They need to improve this because if they increase the cores and adjust the licensing accordingly, it would make more sense.
ERICK RAMIREZ - PeerSpot reviewer
Scales linearly and vertically; primarily used in AI
If I am not wrong, IDOL is working to release improvements in new capabilities in the next six months. There is room for improvement in some very important capabilities in visual analytics. They have been focusing on improving the face recognition algorithm. The accuracy of object detection could be improved as well and I know they are working on that at the moment. I would like to see some machine learning capabilities added to the next release.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The AI-based attribute tagging is a valuable feature."
"It gives us the possibility to store and query this data and also do this efficiently and securely and without delays."
"The most valuable features are the ease and speed of the setup."
"We had many reasons to implement Elasticsearch for search term solutions. Elasticsearch products provide enterprise landscape support for different areas of the company."
"The product is scalable with good performance."
"The solution has good security features. I have been happy with the dashboards and interface."
"The initial setup is very easy for small environments."
"There's lots of processing power. You can actually just add machines to get more performance if you need to. It's pretty flexible and very easy to add another log. It's not like 'oh, no, it's going to be so much extra data'. That's not a problem for the machine. It can handle it."
"IDOL has several important visual analytics, like face recognition and object detection and recognition."
 

Cons

"Machine learning on search needs improvement."
"Elastic Search needs to improve its technical support. It should be customer-friendly and have good support."
"The real-time search functionality is not operational due to its impact on system resources."
"Elastic Enterprise Search could improve its SSL integration easier. We should not need to go to the back-end servers to do configuration, we should be able to do it on the GUI."
"Elastic Enterprise Search's tech support is good but it could be improved."
"An improvement would be to have an interface that allows easier navigation and tracing of logs."
"Elasticsearch could improve by honoring Unix environmental variables and not relying only on those provided by Java (e.g. installing plugins over the Unix http proxy)."
"There is another solution I'm testing which has a 500 record limit when you do a search on Elastic Enterprise Search. That's the only area in which I'm not sure whether it's a limitation on our end in terms of knowledge or a technical limitation from Elastic Enterprise Search. There is another solution we are looking at that rides on Elastic Enterprise Search. And the limit is for any sort of records that you're doing or data analysis you're trying to do, you can only extract 500 records at a time. I know the open-source nature has a lot of limitations, Otherwise, Elastic Enterprise Search is a fantastic solution and I'd recommend it to anyone."
"There is room for improvement in some very important capabilities in visual analytics. They have been focusing on improving the face recognition algorithm. The accuracy of object detection could be improved as well and I know they are working on that at the moment."
 

Pricing and Cost Advice

"The solution is not expensive because users have the option of choosing the managed or the subscription model."
"This is a free, open source software (FOSS) tool, which means no cost on the front-end. There are no free lunches in this world though. Technical skill to implement and support are costly on the back-end with ELK, whether you train/hire internally or go for premium services from Elastic."
"The price of Elasticsearch is fair. It is a more expensive solution, like QRadar. The price for Elasticsearch is not much more than other solutions we have."
"The solution is less expensive than Stackdriver and Grafana."
"We are using the free open-sourced version of this solution."
"We are using the open-sourced version."
"The pricing structure depends on the scalability steps."
"Elastic Search is open-source, but you need to pay for support, which is expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
15%
Government
9%
Manufacturing Company
8%
Government
19%
Transportation Company
18%
Financial Services Firm
10%
Outsourcing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about ELK Elasticsearch?
Logsign provides us with the capability to execute multiple queries according to our requirements. The indexing is very high, making it effective for storing and retrieving logs. The real-time anal...
What is your experience regarding pricing and costs for ELK Elasticsearch?
I don't know about pricing. That is dealt with by the sales team and our account team. I was not involved with that.
What needs improvement with ELK Elasticsearch?
I found an issue with Elasticsearch in terms of aggregation. They are good, yet the rules written for this are not really good. There is a maximum of 10,000 entries, so the limitation means that if...
Ask a question
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Comparisons

No data available
 

Also Known As

Elastic Enterprise Search, Swiftype, Elastic Cloud
Micro Focus IDOL, HPE Autonomy IDOL, HPE IDOL
 

Overview

 

Sample Customers

T-Mobile, Adobe, Booking.com, BMW, Telegraph Media Group, Cisco, Karbon, Deezer, NORBr, Labelbox, Fingerprint, Relativity, NHS Hospital, Met Office, Proximus, Go1, Mentat, Bluestone Analytics, Humanz, Hutch, Auchan, Sitecore, Linklaters, Socren, Infotrack, Pfizer, Engadget, Airbus, Grab, Vimeo, Ticketmaster, Asana, Twilio, Blizzard, Comcast, RWE and many others.
RTVE, Krungthai Bank, Kainos, Capax Discovery
Find out what your peers are saying about Elastic Search vs. OpenText Knowledge Discovery (IDOL) and other solutions. Updated: April 2025.
849,600 professionals have used our research since 2012.