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EHRConnect vs Mobile Connect comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

EHRConnect
Average Rating
10.0
Number of Reviews
2
Ranking in other categories
EHR (3rd)
Mobile Connect
Average Rating
8.6
Reviews Sentiment
2.3
Number of Reviews
3
Ranking in other categories
Single Sign-On (SSO) (19th)
 

Featured Reviews

reviewer2767398 - PeerSpot reviewer
CEO at a consultancy with 1-10 employees
Has reduced integration time significantly and allows faster onboarding through visual workflows and pre-built templates
There could be more documentation for advanced customization scenarios. Additional pre-built workflows for specialty-specific use cases such as cardiology and oncology would be helpful. Better real-time debugging tools for troubleshooting live integrations would be beneficial. In the next release, features like a built-in HL7 message simulator for testing, more granular audit logging, and workflow version control with rollback capability are expected.
reviewer2800035 - PeerSpot reviewer
Senior Project Manager at a consultancy with 1-10 employees
Mobile access to calls and records has freed agents’ time but call logs create slowly
Working and getting advice from the Mobile Connect team and the process around it was spot-on. Ruben Opdenakker particularly was very supportive of our ad hoc requests while we were in our POV stage. He was very prompt, and I recommend Mobile Connect to anyone who's looking to implement a similar use case in their organization.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"EHRConnect cut our EHR integration development time from six months to two weeks per hospital, allowing our small development team to handle multiple hospital integrations simultaneously using the pre-built workflow templates and accelerating our go-to-market significantly."
"EHRConnect helped us connect with Epic faster and with less engineering effort, turning what used to take weeks for setup and testing into just a few days while making our Epic integrations smoother and more reliable."
"Mobile Connect has significantly improved our operational efficiency by eliminating the need for workers to switch between multiple applications."
"The most valuable feature of this solution is its ability to answer calls."
"Working and getting advice from the Mobile Connect team and the process around it was spot-on."
 

Cons

"There could be more documentation for advanced customization scenarios."
"The solution works well, but it is too expensive."
"My only comment is that I would like more comprehensive documentation regarding the implementation process."
"Salesforce voice call records are not created instantly in the system."
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Top Industries

By visitors reading reviews
No data available
Construction Company
51%
Comms Service Provider
12%
Transportation Company
5%
Manufacturing Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise1
 

Questions from the Community

What is your experience regarding pricing and costs for EHRConnect?
It is important to factor in the setup fee upfront. The monthly tier pricing is fair. We are on the $8,000/month tier, which allows up to five integrations and is still 60% cheaper than maintaining...
What needs improvement with EHRConnect?
There could be more documentation for advanced customization scenarios. Additional pre-built workflows for specialty-specific use cases such as cardiology and oncology would be helpful. Better real...
What is your primary use case for EHRConnect?
I am using EHRConnect to integrate our healthcare application with multiple EHR systems.
What needs improvement with Mobile Connect?
Salesforce voice call records are not created instantly in the system. There is a little scope for improvement in that area.
What is your primary use case for Mobile Connect?
The primary use case is that agents can make and receive calls without their desktop on the phone itself and can have access to Salesforce records via the SF One App.
 

Comparisons

No data available
No data available
 

Also Known As

No data available
Mobile Connect for Amazon Connect
 

Overview

Information not available