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Packetbeat vs eG Enterprise comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

eG Enterprise
Ranking in Network Monitoring Software
68th
Average Rating
8.2
Reviews Sentiment
7.7
Number of Reviews
22
Ranking in other categories
Application Performance Monitoring (APM) and Observability (55th), IT Infrastructure Monitoring (53rd)
Packetbeat
Ranking in Network Monitoring Software
62nd
Average Rating
8.0
Reviews Sentiment
2.5
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2026, in the Network Monitoring Software category, the mindshare of eG Enterprise is 0.7%, up from 0.3% compared to the previous year. The mindshare of Packetbeat is 0.3%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Packetbeat0.3%
eG Enterprise0.7%
Other99.0%
Network Monitoring Software
 

Featured Reviews

RC
Consultant at a computer software company with 5,001-10,000 employees
End-to-end monitoring has improved user experience and now supports comprehensive observability
The most valuable features of eG Enterprise depend on the application, so that's pretty vast, but they definitely include end-to-end application and infrastructure monitoring. User satisfaction with eG Enterprise is really the key component now, so if you go to VDI or RDH, any of those platforms, you get the total end-to-end user experience because they do have endpoint monitoring now as well, and that was the feature that was lacking before.
Mohammed-Abdelalim - PeerSpot reviewer
Assistant Vice President at QualityKiosk Technologies Pvt. Ltd.
Network analytics have delivered lightweight, integrated visibility for search, observability, and security
Packetbeat analyzes specific protocols and is not suitable for full capture of all network traffic and network flows. I recall that Packetbeat can cover a limited number of protocols including ICMP, but not as deeply as other solutions. It covers NetFlows and these types of flows, but not at the level of a deep packet capture that you can find in the market where it taps every single packet in the network. Packetbeat is more about bringing statistics about the packets, but it doesn't capture these packets. The development intention of Packetbeat appears to be to provide a window for application monitoring and performance analytics, and for that purpose, it is doing sufficiently well. However, if the vendor has another goal to build a similar network monitoring solution that exists in the market, which is outside of Elastic's business nature, Packetbeat is a sensor that needs to be improved to the level of deep packet capture where it loses no packets in the network. That improvement would take Elastic to another level.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"User session details"
"The support we get from eG Innovations is truly outstanding."
"It gives good insight into inside of what's going on with Exchange."
"The data gathering capabilities and the automation, which utilizes artificial intelligence, are the most valuable features."
"I think eG Innovations has created a nifty tool to make our lives a lot easier, now we just have to implement end to end monitoring to be able to use this tool."
"eG Enterprise has a single pane of glass for observability and monitoring."
"The product is simple to use."
"We were able to stabilize our backend and middle systems."
"The beauty of Packetbeat is that it is easy, free, and lightweight, while other solutions are expensive and will accumulate a huge amount of data."
"Elastic's scalability, in terms of cluster robustness, is definitely the most valuable feature."
 

Cons

"Application TCP latency is an area with room for improvement, but I believe this is already on the roadmap."
"There should be more price flexibility to adapt to different kinds of customers. For small and medium businesses, eG Enterprise is usually too expensive."
"The UI looks a little dated and could do with a refresh."
"Dashboards are difficult to create, and not so useful."
"Their dashboards could use some improvement. The ability to customize them a bit more."
"One thing that I don't like about eG is like the interface. It's not really that user-friendly to make a change, or to navigate through."
"Needs to improve the networking monitor capabilities."
"The interface could be improved as it is not real intuitive. It is not user-friendly."
"Packetbeat analyzes specific protocols and is not suitable for full capture of all network traffic and network flows."
"The scalability of the agent itself could be improved."
 

Pricing and Cost Advice

"It'd be nice if the price was lower. That would be an improvement."
"There are two licensing options: Perpetual and SaaS-based. The main offering, in terms of what eG prefers to offer, is the subscription-based rather than the Perpetual License. The price could be cheaper."
"It is not expensive."
"eG Enterprise is much cheaper than the other products it competes with."
"They gave us a good price, when they were found out we were looking at other products because their price was very high. We were looking at another solution, then we came back to them was because they brought the price down. We selected them for three years."
"If using eG for virtual desktops, carefully calculate whether per named user, per concurrent user, or per server"
"You may get some monitoring products with certain licensing you may own. Some of these can take ages to configure and setup, along with needing a license to drive the software."
"We paid about 300,000 Saudi Riyal for the solution and it was quite affordable compared to the competition."
Information not available
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Top Industries

By visitors reading reviews
Outsourcing Company
14%
Construction Company
12%
Financial Services Firm
10%
Retailer
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise1
Large Enterprise11
No data available
 

Questions from the Community

Any advice about APM solutions?
Could you please share your requirements ? There are a lot tools can be added to the list. I spent almost 6 months to test and check many tools then I select eG enterprise.
Do you recommend eG Enterprise? Why or why not?
I feel that eG Enterprise is one of the top APM tools available on the market. Out of the solutions I have tried, it is the best for monitoring, diagnosis, analytics, and reporting of key IT servic...
What is your experience regarding pricing and costs for eG Enterprise?
The pricing is per user per year and varies depending on the components being monitored. It is within the range of other competitive solutions.
What is your experience regarding pricing and costs for Packetbeat?
Elastic is pretty cheap for large enterprises but unaffordable for small ones.
What needs improvement with Packetbeat?
Packetbeat analyzes specific protocols and is not suitable for full capture of all network traffic and network flows. I recall that Packetbeat can cover a limited number of protocols including ICMP...
What is your primary use case for Packetbeat?
I have dealt with all of them: Elasticsearch, Kibana, Logstash, Beats, Elastic Agent, and Fleet, because I need to use all of them to achieve a solution for customers. These solutions are typically...
 

Overview

 

Sample Customers

20th Century Fox, Allscripts, Anthem Blue Cross and Blue Shield, Aviva, AXA, Biogen, Cox Communications, Denver Health, eBay, JP Morgan Chase, PayPal, Southern California Edison, Samsung, and many more.
Information Not Available
Find out what your peers are saying about Packetbeat vs. eG Enterprise and other solutions. Updated: June 2026.
903,067 professionals have used our research since 2012.