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Gremlin Reliability Management Platform vs eG Enterprise comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

eG Enterprise
Ranking in Application Performance Monitoring (APM) and Observability
58th
Ranking in IT Infrastructure Monitoring
50th
Average Rating
8.2
Reviews Sentiment
7.7
Number of Reviews
21
Ranking in other categories
Network Monitoring Software (72nd)
Gremlin Reliability Managem...
Ranking in Application Performance Monitoring (APM) and Observability
54th
Ranking in IT Infrastructure Monitoring
53rd
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
5
Ranking in other categories
DevSecOps (15th)
 

Mindshare comparison

As of March 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of eG Enterprise is 0.8%, up from 0.3% compared to the previous year. The mindshare of Gremlin Reliability Management Platform is 0.1%. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
Gremlin Reliability Management Platform0.1%
eG Enterprise0.8%
Other99.1%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Jose Ramon Crespo - PeerSpot reviewer
Senior Enterprise Director at Towers IT
Utilize artificial intelligence for faster issue response and seamless ITSM integration
The data gathering capabilities and the automation, which utilizes artificial intelligence, are the most valuable features. These capabilities help us gather more information and analyze it faster, leading to better responses to issues. The tool is also excellent at integrating with ITSM services, providing a seamless alerting system for our customers.
VL
Senior Software Engineer at a sports company with 10,001+ employees
Chaos experiments have revealed weak points and now provide controlled cost-saving tests
The best features of Gremlin Reliability Management Platform are the safe failure injection, which is crucial as we can simulate the failures in a manner that we know these are just dumping tests and not the actual issues. Whether it is the CPU spike or the memory exhaustion, or the network latency, or the server shutdown, server shutdown is one of the most favorite features that I have in Gremlin Reliability Management Platform. The controlled blast radius is another standout feature. The controlled blast radius feature has helped my team in that we actually wanted to target only one specific container, our Docker containers that we deployed. It helped us to conduct tests in a very specific, isolated manner instead of launching a larger test or focusing on hundreds of servers at a time, resulting in very limited impact. Since ours is a very small team, we do not want to impact other servers. This controlled blast radius helped us to only focus on our servers and not impact any other team. Gremlin Reliability Management Platform has positively impacted my organization because before Gremlin Reliability Management Platform, we did not even know how to conduct these chaos engineering tests. We heard about it, but we had no idea of how to do something of that nature. If there are ten servers, ten systems in our architecture and if suddenly something goes down, nobody knew what would happen next. We did not even know how to simulate these types of tests. This lack of confidence has been mitigated by using Gremlin Reliability Management Platform. Now we can confidently test and see which system is the most critical. If this goes down, what happens? How much business valuation are we going to impact? How much loss are we going to incur? All of this is now clearly visible and transparent. Since using Gremlin Reliability Management Platform, we were able to reduce the incidents by six percent after conducting our limited experiments. We were also able to increase the uptime from ninety-eight to ninety-nine, which represents a one percent increase in uptime.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring."
"It gives good insight into inside of what's going on with Exchange."
"After trying many products with little satisfaction, we can finally say that we have found the best product on the market to monitor Citrix environments."
"We were able to stabilize our backend and middle systems."
"EG monitors all infrastructure elements (all OS, all database, storage, network, and web server) from a single console."
"Customer service and support are superb."
"Single pane of glass to review status of the full environment."
"Absolutely choose it. It is a great company. They are always available."
"We are seeing a return on investment from using Gremlin Reliability Management Platform because we are getting less production issues by thirty percent, as I mentioned earlier, making it a great investment."
"The Enterprise Reliability Platform has positively impacted my organization as it has significantly increased the efficiency and reliability of our systems."
"Using Gremlin Reliability Management Platform has raised more than fifty percent of the reliability of the infrastructure."
"Since using Gremlin Reliability Management Platform, we were able to reduce the incidents by six percent after conducting our limited experiments, and we were also able to increase the uptime from ninety-eight to ninety-nine, which represents a one percent increase in uptime."
"Gremlin Reliability Management Platform is amazing with the reliability score, providing built-in Chaos Engineering experiments that you run on your service to receive a reliability score along with insights on the issues and risks present in your service that you can examine and work on."
 

Cons

"I can understand why they designed the user interface (UI) the way they did, but sometimes in the management of the eG Manager, it can be a bit clunky."
"The integration must be improved."
"The solution should improve on the security side and include some more API integrations into wider application platforms."
"The UI looks a little dated and could do with a refresh."
"I can understand why they designed the user interface (UI) the way they did, but sometimes in the management of the eG Manager, it can be a bit clunky."
"eG Enterprise's licensing could be cheaper. Even compared to Dynatrace, I think the price is quite expensive considering the APM functionalities, even though they have other benefits such as info monitoring."
"Application TCP latency is an area with room for improvement, but I believe this is already on the roadmap."
"One thing that I don't like about eG is like the interface. It's not really that user-friendly to make a change, or to navigate through."
"I think Gremlin Reliability Management Platform can be improved by integrating with more AWS services or GCP services."
"Gremlin Reliability Management Platform can be improved as the pricing is a bit expensive and the learning curve for beginners is a bit difficult."
"I think that it will be important to have resources to perform self-directed studies on Gremlin Reliability Management Platform as an improvement."
 

Pricing and Cost Advice

"They are aligned with other enterprise solutions."
"It is not expensive."
"If using eG for virtual desktops, carefully calculate whether per named user, per concurrent user, or per server"
"We paid about 300,000 Saudi Riyal for the solution and it was quite affordable compared to the competition."
"eG Enterprise is much cheaper than the other products it competes with."
"The product is very cheap."
"There are two licensing options: Perpetual and SaaS-based. The main offering, in terms of what eG prefers to offer, is the subscription-based rather than the Perpetual License. The price could be cheaper."
"It'd be nice if the price was lower. That would be an improvement."
Information not available
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Top Industries

By visitors reading reviews
Retailer
11%
Government
10%
Financial Services Firm
10%
Construction Company
8%
Sports Company
12%
Printing Company
12%
Construction Company
9%
Media Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise1
Large Enterprise10
No data available
 

Questions from the Community

Any advice about APM solutions?
Could you please share your requirements ? There are a lot tools can be added to the list. I spent almost 6 months to test and check many tools then I select eG enterprise.
Do you recommend eG Enterprise? Why or why not?
I feel that eG Enterprise is one of the top APM tools available on the market. Out of the solutions I have tried, it is the best for monitoring, diagnosis, analytics, and reporting of key IT servic...
What is your experience regarding pricing and costs for eG Enterprise?
The pricing is per user per year and varies depending on the components being monitored. It is within the range of other competitive solutions.
What needs improvement with Gremlin Reliability Management Platform?
I think that it will be important to have resources to perform self-directed studies on Gremlin Reliability Management Platform as an improvement. There is a small and fast and simple certification...
What is your primary use case for Gremlin Reliability Management Platform?
My main use case for Gremlin Reliability Management Platform is chaos testing. I take my infrastructure and then I sabotage some things to see how they reach the goal. I try network or infrastructu...
What advice do you have for others considering Gremlin Reliability Management Platform?
The main advice I would give to others looking into using Gremlin Reliability Management Platform would be to study it. Do not be shy to fail. Test everything and do lab architectures to test. It i...
 

Comparisons

No data available
 

Overview

 

Sample Customers

20th Century Fox, Allscripts, Anthem Blue Cross and Blue Shield, Aviva, AXA, Biogen, Cox Communications, Denver Health, eBay, JP Morgan Chase, PayPal, Southern California Edison, Samsung, and many more.
Information Not Available
Find out what your peers are saying about Gremlin Reliability Management Platform vs. eG Enterprise and other solutions. Updated: March 2026.
885,376 professionals have used our research since 2012.