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EdgeVerve AssistEdge RPA vs ElectroNeek comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automate
Sponsored
Ranking in Robotic Process Automation (RPA)
5th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
28
Ranking in other categories
No ranking in other categories
EdgeVerve AssistEdge RPA
Ranking in Robotic Process Automation (RPA)
26th
Average Rating
6.8
Reviews Sentiment
5.2
Number of Reviews
6
Ranking in other categories
No ranking in other categories
ElectroNeek
Ranking in Robotic Process Automation (RPA)
23rd
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
9
Ranking in other categories
Intelligent Document Processing (IDP) (15th)
 

Mindshare comparison

As of July 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 1.8%, up from 1.0% compared to the previous year. The mindshare of EdgeVerve AssistEdge RPA is 0.8%, up from 0.7% compared to the previous year. The mindshare of ElectroNeek is 0.7%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA)
 

Featured Reviews

Anabel Marco - PeerSpot reviewer
Automates processes efficiently with cost-effective scaling and robust customer support
Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.
Rusty  Bradford - PeerSpot reviewer
The support team was great, but we had to rely on them too much because it lacks a drag-and-drop interface and everything is hard coded
Implementing new automations could be more seamless. It was challenging to build within, so we were highly dependent on Infosys developers. They had us over a barrel with that. AssistEdge isn't a simple tool like Blue Prism or other RPA solutions with configurable items that you can drag and drop. This involved a lot of hard coding, which posed two challenges. One, we did not have that skillset, so we depended on Infosys. Two, it's a beast to go back and update or make changes when things are hard coded because you can't just move those configurable items back around.
Ishmael Munyai - PeerSpot reviewer
With an easy initial setup phase in place, the tool needs to provide functionalities like web scraping to users
It is a very scalable solution. In ElectroNeek, you can build your project in modular programming or with the use of sub-programs. You can have a lot of sub-programs that make up a whole project. If you don't wanna use the drag-and-drop activities, you can use JavaScript or Python instead. So it's very useful when you are working with things such as SPS. Actually, you can write scripts to support all the product functionalities with Python and manage the product's functions. You will find a company named Apollo Studios on the website of ElectroNeek. I think they are one of the best companies in South Africa that entered into a partnership with ElectroNeek.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have tried other RPA solutions like UiPath or Automation Anywhere. They are fantastic products but complex, and it's hard to understand everything. It would be best if you had a skilled developer or several. Automate is easy to implement, administer, and use. It's appropriate for us because our cases are simple and easy to automate. We don't need complicated tools with many features; We prefer to get a significant ROI quickly."
"I find the ease of use from a programming perspective very valuable."
"This tool has machine learning and voice recognition and computer vision, which are both quite useful aspects. These aren't available in other tools. It's a good addition to this tool and it gives the solution an edge on the market."
"Compared to other vendors, it's the scheduling tool because a lot of vendors want to charge you extra for their enterprise-level license to have a scheduling tool built in to give you the ability to set up regular schedules to run and do certain data checks."
"The pricing is excellent. I would give them perfect marks in that regard."
"The interface is simple, user-friendly, and very intuitive."
"The ability to connect to websites and pull data is the solution's most valuable feature."
"Fortra's Automate performs the job effectively and has the capability to alert us of any issues."
"The features of EdgeVerve AssistEdge RPA that customers find most helpful include the easy understanding and good UI/UX."
"AssistEdge made it so that the reps didn't need to maneuver through 10 or 20 different systems. We tied all that together in the background, so the reps had a shared UI, and everything else happened in the background without their knowledge. When they were retrieving data, it was done in the background through automation and pulling up to that generic UI layer"
"The feature I like the most is the ability to capture elements easily, especially when automating web-based applications. Additionally, I find the SAP connectors to be quite beneficial."
"EdgeVerve AssistEdge RPA is more affordable than UiPath."
"The tool follows a role-based working model to create things. It helps to track what others are doing with the system."
"Good email automation and XL automation."
"The user interface is not complicated, even for new users. Two to three weeks is enough to get ahold of it."
"My favorite feature is that you can have unlimited bots without having to buy more licenses. That's a powerful option for scalability."
"The product's initial setup phase was easy."
"ElectroNeek was extremely easy to use, especially its UI was easy to navigate with limited training."
"The solution is user-friendly with a really good UI and ID."
"The drag and drop feature, which is no code, is very useful for me because I am not a technical person. It is very user-friendly."
"The product's setup is straightforward."
"The cost is the best thing about ElectroNeek."
"We find the OCR feature very valuable, due to the corrector recognition that it provides; this is very useful for document processing."
 

Cons

"They do not encrypt passwords, so this is an issue with HIPAA compliance."
"I currently have three bugs open with them that I don't know if they are addressed in the new release."
"The product also has a limited use case in some respects."
"Sometimes when we communicate with the ERP system and there is an issue, we are not always aware of the specifics of Automate and the source of the problem."
"The technical support could be better. We suffer from language barriers, as we are in Argentina."
"The OCR for Hebrew text needs to be improved."
"The documentation for errors needs improvement as many of the error messages we receive are very vague."
"I would like the updates to be easier to deploy. Integration with Amazon S3 is somewhat lacking."
"There should be more activities like extraction for reading or converting PDFs. There are fewer activities compared to other tools. There are no custom activities."
"Lacks integration with third party tools."
"We provide them with consulting and strategy advisory services, but we have never recommended any organization to use EdgeVerve AssistEdge RPA."
"In my opinion, areas for improvement in this solution lie in handling documentation, especially when dealing with data from various layouts or formats like scanned PDFs. Currently, new features are emerging in other tools, like generative AI, that could enhance these aspects."
"We provide them with consulting and strategy advisory services, but we have never recommended any organization to use EdgeVerve AssistEdge RPA."
"The tool's alternatives work on drag-and-drop functionality without creating custom code. We don't have an in-built queue system and use RabbitMQ for it. The solution also doesn't have a framework."
"AssistEdge isn't a simple tool like Blue Prism or other RPA solutions with configurable items that you can drag and drop. This involved a lot of hard coding, which posed two challenges. One, we did not have that skillset, so we depended on Infosys. Two, it's a beast to go back and update or make changes when things are hard coded because you can't just move those configurable items back around."
"The integrating capability of the product needs to be improved, to ensure that it works with all systems involved in a process."
"The pricing is an area with a shortcoming, and from an improvement perspective, it needs to be made cheaper."
"ElectroNeek comes with three activities and we cannot add activities like we can with uiPADs."
"I think that this solution could improve remote desktop interactions."
"Its price could definitely be lower."
"The solution works well with Google Chrome, but not with Microsoft Edge, which is the browser we use for automation."
"The solution needs to improve its stability."
"When I wanted to use web scraping for tables in web applications, I found through online forums that such functionality or activity is currently not working as it shows."
 

Pricing and Cost Advice

"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."
"It comes with a package that costs approximately $20,000 USD per year."
"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."
"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."
"From a distributor's perspective, one of the biggest selling points of Automate is its price point."
"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."
"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."
"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."
"EdgeVerve AssistEdge RPA is cheaper compared to other RPA tools."
"On a scale of one to ten, where one is cheap, and ten is expensive, I rate the pricing a seven."
"My company has made a payment towards the purchase of a license from ElectorNeek."
"It's very affordable and the licensing is billed on a yearly basis."
"Its price could definitely be lower. Its licensing is on a yearly basis. There is no additional cost to the standard licensing fees."
"I believe we had a Silver Membership or something similar annually."
"I give the price an eight out of ten."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
10%
Manufacturing Company
8%
Educational Organization
5%
Manufacturing Company
20%
Financial Services Firm
13%
Educational Organization
13%
Computer Software Company
13%
Comms Service Provider
14%
Financial Services Firm
12%
Educational Organization
11%
Real Estate/Law Firm
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about HelpSystems AutoMate?
We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.
What is your primary use case for HelpSystems AutoMate?
The main purpose is for automation. That has been the purpose why I have been using it so far.
What is your experience regarding pricing and costs for Fortra Automate?
Regarding pricing, it is very friendly. I would not say that it is really cheap or very expensive, but it fits within...
What do you like most about EdgeVerve AssistEdge RPA?
The feature I like the most is the ability to capture elements easily, especially when automating web-based applicati...
What needs improvement with EdgeVerve AssistEdge RPA?
In terms of improvements for EdgeVerve AssistEdge RPA, there is nothing specific that could be identified as needing ...
What is your primary use case for EdgeVerve AssistEdge RPA?
The main use cases for EdgeVerve AssistEdge RPA are quite diverse; it can be used within finance, banking, supply cha...
What do you like most about ElectroNeek?
The product's initial setup phase was easy.
What is your experience regarding pricing and costs for ElectroNeek?
My company has made a payment towards the purchase of a license from ElectorNeek.
 

Also Known As

HelpSystems Automate, Automate
AssistEdge RPA
ElectroNeek RPA
 

Overview

 

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
OpenReach Service, Ricoh Americas Corporation, Event Hospitality & Entertainment
UFP, Clariant, Ricoh, FMBCapital, RePower
Find out what your peers are saying about EdgeVerve AssistEdge RPA vs. ElectroNeek and other solutions. Updated: June 2025.
861,803 professionals have used our research since 2012.