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Dynatrace vs IBM Tivoli Composite Application Manager vs SCOM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
Dynatrace5.6%
Datadog4.9%
Splunk AppDynamics3.9%
Other85.6%
Application Performance Monitoring (APM) and Observability
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
IBM Tivoli Composite Application Manager0.6%
Dynatrace5.6%
Datadog4.9%
Other88.9%
Application Performance Monitoring (APM) and Observability
Event Monitoring Mindshare Distribution
ProductMindshare (%)
SCOM9.3%
ServiceNow IT Operations Management9.7%
OpsRamp8.1%
Other72.9%
Event Monitoring
 

Featured Reviews

Manish Indupuri - PeerSpot reviewer
senior DevOps engineer at a tech services company with 10,001+ employees
AI-driven insights have reduced downtime and improved cross-team collaboration
We encountered some challenges while using Dynatrace. Although the initial setup was smooth, fine-tuning alert thresholds and custom metrics took some time. Another challenge was that Dynatrace charges based on host units, so we had to carefully plan our agent deployments. The licensing model is expensive. Additionally, the complexity of setup is an issue. While OneAgent and auto-discover services are powerful, the setup is more complex compared to other tools such as Prometheus and Grafana. These integrations are simple and basic, but Dynatrace setup requires more complexity based on the environment. For new users wanting to use Dynatrace, it is difficult. However, the AI-related solutions and metrics took us to the next level for identifying and fixing things. Dynatrace requires an agent for operation. OneAgent is powerful, but it is also resource-heavy. On lightweight nodes or older systems, the agent can slightly impact performance. If Dynatrace could implement a lightweight agent behavior, we could make things faster. Additionally, if Dynatrace could add a long-term retention policy so that we could store more data and find fine-grained details, that would help us. While Dynatrace managed edition supports on-premises deployment, the SaaS version depends on cloud connectivity. For highly regulated or air-gapped environments, setup and updates can be challenging. Although the initial setup is smooth, if someone wants to fine-tune it and fully understand the tool end-to-end, it could be tricky.
CC
Sales manager at Prodeo Innovation
Integrates well with IBM technologies, but it's outdated and lacks essential features
Implementing synthetic monitoring for our Internet banking site has been challenging. The installation process is difficult, requiring continuous support and specialist expertise due to our limited knowledge of managing it effectively. I have concerns about the complexity of the tool and the challenges in managing it effectively. The support provided is not satisfactory, and the specialists available lack sufficient training and expertise in using the tool.
AK
Assistant Manager at SMS group GmbH
Have integrated effective monitoring and seamless alerting with improved visualization capabilities
The most valuable feature of SCOM is its monitoring capability, and we have integrated SCOM with Grafana, which is a dashboarding tool. We have implemented and integrated this to create dashboarding of the SCOM monitoring system for the database, SQL, and the Linux servers we have configured in SCOM. We have created separate dashboarding for it, and the monitoring and creating rules and monitors in the management servers and management packs that SCOM provides are very useful for us. The alerting mechanism of SCOM has benefited our operations because we have modified the thresholds as per our internal requirements. We have configured threshold modifications for the CPU, memory, and especially for disk space. For routine disk space usage on the system, we have provided a separate threshold configuration.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We like the on-premises platform and the horizontal scalability."
"You don't have to configure it. It just needs to be installed."
"The most valuable function is the ability to replay a customer session."
"We setup triggers for certain critical events, and when these events happen, alert notifications are sent to the support team to take immediate action."
"The alerting systems are definitely the most valuable feature. The AI engine, "Davis," has proved to be a game-changer for us, as it helps to alert us when there are anomalies found in our applications or in their performance... letting the Davis engine find those anomalies and push them to the top, especially as they relate to business impact, is very valuable to us."
"We use PurePath to see exactly what the user observed from the web browser to the end of the request to the dialog box. Every step of what they do is very useful for us to diagnose a problem"
"Helps in managing capacity planning, services performance, and tuning database performance and optimizing queries."
"We are not blind anymore with our digital services performance; no more fire fighting."
"The solution is very stable. We never had any issues with stability."
"IBM's main value lies in its integration with its own technologies, which can be seen as a benefit in environments where IBM products are extensively used."
"The solution is very stable, and we never had any issues with stability."
"The product’s auto-remediation feature helps with automation."
"The most valuable feature is the monitoring of Windows and Linux servers."
"We like the deployment of the machines and the features that they have, and it's easy to use."
"The most valuable feature of SCOM is real-time alerts."
"The most valuable feature is the extensibility, as there are really no limits as to what you can do with it."
"SCOM is a required tool in my job since I am responsible in overseeing multiple virtual and physical servers and services for a bank."
"The monitoring features are the most valuable. We have seen a major benefit from that so far."
"This is the main monitoring system for our company; we use it for monitoring, reporting, and analytics."
 

Cons

"Its needs to focus more on open source areas, like Apache umbrella products and availability motioning areas."
"Dynatrace could be improved by having a fully functional applications and infrastructure monitoring feature. Their existing stack, which is SNMP-based, does not have full infrastructure monitoring, whereas if we compare it with other solutions like New Relic or Datadog, they have moved into infrastructure monitoring. The second improvement I would suggest is in regards to the cost. So far, Dynatrace is the most expensive APM that we sell, even compared to New Relic. I think they can improve a little bit in terms of the license pricing."
"Its infra monitoring is not that good. They are mainly into the APM environment, such as network monitoring and other things. Strong end-to-end infrastructure monitoring is missing. SNMP monitoring is currently not very good in this solution."
"Data streaming and dashboard loading can be improved to reduce dashboard latency."
"The solution could improve on integration, cloud services, and making the configuration less difficult."
"I was hands on in the setup of the solution. Initially, it seemed a little daunting."
"It would be nice to have a simplified monitoring feature for non-Java applications."
"The reason I don't rate it higher is that the learning curve on the tool is, you have to have some experience with it to be able to figure out where to find things and the best way to get to things."
"The user interface was not good."
"The user interface was not good."
"The installation process is difficult, requiring continuous support and specialist expertise due to our limited knowledge of managing it effectively."
"The suite is a monster. Without a clear strategy and fine tuning can produce a lot of noise (unnecessary noise) or miss critical aspects of your environment."
"The solution should have more tools for monitoring the cloud engine versus on-premise."
"The configuration, especially for alerts, are somewhat lengthy."
"We didn't know the solution enough, and therefore, it took a while to set everything up correctly. There was a learning curve."
"Even though I think there are ways that this product is superior to most other solutions on the market, there are quite a few things that it does not do alone."
"​I would like to better be able to monitor Oracle processes.​"
"The management of the servers could be better."
"SCOM is not as straightforward in terms of user interface or general experience, which could be improved."
 

Pricing and Cost Advice

"We license it for two environments, typically all of production and all of one lower environment, usually our staging environment. If there is a downside to Dynatrace, the only thing I can think of would be the cost. If it were cheaper, I'd have it in all my environments. I don't think they're charging more than it's worth, by any means. It's just that good software costs money."
"We are buying more licenses, because we are seeing more value."
"I feel the price is good for what the product does."
"There are additional Professional Services costs which ensure the solution is configured with meaningful names so you're getting the most money for your investment."
"Pricing is still too expensive."
"From what I have heard in the company, Dynatrace is expensive."
"Price (of the product) is a major concern for all the clients I work with."
"The solution is not cheap."
"I would rate the pricing a nine to ten. It is very expensive."
"The platform is cost-effective due to our existing Microsoft support."
"The pricing is good, and it's part of their system center suite."
"We have an enterprise agreement that includes this product as part of it."
"SCOM's pricing is average."
"It is more expensive than the competition."
"We have to pay for a license and the price is fine for us."
"There is a license needed to use this solution and it is paid annually."
"Two customers bought the enterprise agreement with Microsoft and paid for Software Assurance. But few customers don't buy it for Software Assurance. They just buy it and deploy it, and they think that we will be using it for the next five years."
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Manufacturing Company
8%
Computer Software Company
7%
Government
6%
Financial Services Firm
26%
Construction Company
12%
Government
12%
Healthcare Company
9%
Financial Services Firm
14%
Government
10%
Computer Software Company
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business78
Midsize Enterprise50
Large Enterprise299
No data available
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise22
Large Enterprise54
 

Questions from the Community

Any advice about APM solutions?
The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if yo...
What cloud monitoring software did you choose and why?
While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire sta...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems,...
Ask a question
Earn 20 points
What do you like most about SCOM?
The tool helps to monitor Windows servers. It offers alerts from a central location.
What is your experience regarding pricing and costs for SCOM?
I am not aware of the exact pricing as it is managed by my supervisor. As an academic institution, we receive substan...
What needs improvement with SCOM?
We believe that the dashboarding in SCOM needs to be improved or enhanced because it is not too expressive in reporti...
 

Also Known As

No data available
Tivoli Composite Application Manager
System Center Operations Manager, SCOM 2012
 

Overview

 

Sample Customers

Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
Michelin Tire Corp
Dialog Telekom
Find out what your peers are saying about Datadog, Dynatrace, Splunk and others in Application Performance Monitoring (APM) and Observability. Updated: March 2026.
886,468 professionals have used our research since 2012.