"The fault management is perfect."
"Offers a lot of functionality."
"The presentation layer is pretty simple and straightforward."
"The most valuable feature is automatic discovery."
"The most valuable feature is the event correlation mechanism."
"Scalable and stable network monitoring tool with a simple setup."
"The containerization of different objects was very helpful in building an org structure. Being able to separately manage your MSP clients with separate visibility was also helpful."
"Some of the most valuable features are it's highly scalable, the carrier is great, and if something has SNMP, it can monitor it. It's a great network fault management solution."
"What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue."
"The product offers good documentation that helps with initial training."
"It's easy to use."
"DX Spectrum could be improved by them getting rid of the Java console. It would also be better with Turkish language support."
"Technical support for this product is not so good. It needs improvement."
"For my use case, incident coordination was an area of improvement. The internal software engine for coordinating outages could use improvement because sometimes, we used to get false alerts for unrelated devices. They did a really good job of trying to make sure that you got one major alert and any of the subsequent devices downstream were just additions to that, but occasionally, the engine wouldn't properly catch the right things, and we used to get a flood of alerts."
"The visual is a little archaic."
"DX Spectrum is stable. However, now and then there are some issues, but overall it is good."
"Integration with some other tools, and integration with some Network Packet Broker, need some improvement."
"I would suggest improving the web GUI to improve the device monitor configuration and to improve or to integrate the new tool for reporting."
"The solution could improve by allowing the ability to monitor the network shortly after installing the software and adding an auto-discovery function."
"As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor."
"It would be ideal if the product offered sound alerts."
"The AI aspect needs to improve."
DX Spectrum is ranked 11th in Network Monitoring Software with 14 reviews while Zenoss Service Dynamics is ranked 24th in Network Monitoring Software with 3 reviews. DX Spectrum is rated 8.4, while Zenoss Service Dynamics is rated 8.6. The top reviewer of DX Spectrum writes "Provides granular access control, highly scalable, and helpful for monitoring the entire network infrastructure". On the other hand, the top reviewer of Zenoss Service Dynamics writes "Good user experience with an easy initial setup and good documentation". DX Spectrum is most compared with SolarWinds NPM, DX NetOps, Zabbix, Splunk and IBM Tivoli NetCool, whereas Zenoss Service Dynamics is most compared with Zabbix, Nagios XI, ITRS Geneos, Amazon CloudWatch and Auvik. See our DX Spectrum vs. Zenoss Service Dynamics report.
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