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Domo vs SAS Viya Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.7
Domo users report efficiency and data visibility gains, though experiences with costs, functionality, and financial benefits vary significantly.
Sentiment score
4.4
SAS Viya Platform enhances ROI with AI, automation, cost savings, cloud scalability, data visualization, and efficiency improvements.
If you're actually using Domo at a very limited case and you're being charged $20,000, we've seen ROI there, but once it goes really high, you really need to check your metrics and check your profit.
Founder & CEO at AI-OT
I have seen a return on investment with SAS Viya Platform in the form of money saved, as this is scalable and on the cloud, whereas previously we had to pay for space and on-premises servers.
Director, Lead, Ri Technical Solutions at a insurance company with 10,001+ employees
We generate revenue from the data visualization options, which is a very important key aspect for return of investment.
Biostatistician at Lambda Therapeutic Research Ltd.
The relevant metrics definitely show time saved because it is able to crunch 50 to 60,000 rows of numbers in a matter of five to ten minutes, which is a huge improvement.
Computer Instructor at Carleton University
 

Customer Service

Sentiment score
6.8
Domo customer service is responsive and knowledgeable, but resource challenges sometimes delay resolution, especially for smaller customers.
Sentiment score
5.1
SAS Viya Platform offers highly rated, responsive customer service, with excellent support during migrations, despite limited community assistance.
No matter how complex the problem is, it can be taken care of by the support team.
Data Analyst at Anonymous
They were quite professional and in around three to five working days, they had identified where they suspected there was an issue and I was able to fix it.
Analytics Manager at KOKO Networks
It's very easy to get technical support from Domo.
Chief Technology Officer ☆ Chief Product Officer ☆ Fractional CTO ☆ Board Advisor at a wellness & fitness company with 1-10 employees
I would rate customer support for SAS Viya Platform a 10 out of 10.
Biostatistician at Lambda Therapeutic Research Ltd.
we have received help whenever we have asked, and their response time is quite fast
Senior Data Analyst at a government with 201-500 employees
we got the solution on time
Technical Architect at a tech vendor with 10,001+ employees
 

Scalability Issues

Sentiment score
6.2
Domo excels in scalability and integration, supporting diverse businesses with real-time analytics despite potential cost concerns.
Sentiment score
6.0
SAS Viya Platform is highly scalable, efficiently managing large data and growing user demands without performance issues in the cloud.
The fact that you're able to easily identify the pipelines or flows that have errors, and it notifies you when you're building a pipeline where you can run previews and tell where to fix issues, is helpful.
Analytics Manager at KOKO Networks
When fetching files larger than 100 MB from SFTP or any other portal, Domo becomes slow due to the heavy file size.
Assistant Manager at a tech services company with 10,001+ employees
Everything comes under the same umbrella and it's pretty user-friendly.
Data Analyst at Anonymous
We have not had a problem, and it is because it is on the cloud, it scales quite well.
Director, Lead, Ri Technical Solutions at a insurance company with 10,001+ employees
SAS Viya Platform is quite scalable and can handle large data volumes.
Senior Data Analyst at a government with 201-500 employees
SAS Viya Platform's scalability is great; it can be scaled throughout the project, even company-wide.
Technical Architect at a tech vendor with 10,001+ employees
 

Stability Issues

Sentiment score
6.7
Users consider Domo stable with high uptime, efficient handling of large datasets, and quick resolution of maintenance issues.
Sentiment score
7.6
The SAS Viya Platform is mostly stable and scalable, though some users noted occasional lags and downtime resolved by support.
In recent years, I haven't had such cases. It's quite stable and I don't have any reservations on its stability.
Analytics Manager at KOKO Networks
In terms of overall stability of the platform, it's very stable.
Chief Technology Officer ☆ Chief Product Officer ☆ Fractional CTO ☆ Board Advisor at a wellness & fitness company with 1-10 employees
During that time, we faced issues from the project side as Domo was not visible in our portal.
Assistant Manager at a tech services company with 10,001+ employees
SAS Viya Platform is good, scalable, and stable.
Data & BI Architect at a outsourcing company with 5,001-10,000 employees
In my experience, SAS Viya Platform is stable and perfect.
Computer Instructor at Carleton University
 

Room For Improvement

Domo struggles with pricing, interface, and data issues, needing better visualizations, support, ETL, AI, and customization features.
SAS Viya Platform needs interface simplification, better integration, enhanced reporting, and improved training resources for streamlined user experience.
End users require a license to run their own reports and dashboards, which are fairly expensive.
Technical Project Manager at a educational organization with 201-500 employees
Some technical aspects such as Beast Mode calculation could be improved in Domo, as it would provide more clarity and help in giving insights to clients or customer business team requirements.
Senior Engineer at a tech services company with 10,001+ employees
One of the areas where we've had frustrations with Domo is the aesthetics. The aesthetics are quite limited compared to other BI tools such as Tableau and Power BI.
Analytics Manager at KOKO Networks
Two main improvements would transform this into a great tool: improving the UI and calculation capabilities, and merging AI capabilities.
Data & BI Architect at a outsourcing company with 5,001-10,000 employees
The cost is also quite high; SAS Viya Platform via SaaS can be expensive compared to some open-source or other cloud alternatives.
Assistant Manager Data Analytics (WFM) at Johari Digital Healthcare Limited
In comparison, other packages I have used are more complete and less divided; SAS is quite divided, particularly with quality control, which used to be included, but now requires separate packages for control charts and so on.
Senior Data Analyst at a government with 201-500 employees
 

Setup Cost

Domo offers flexible, negotiable pricing, often high but justified by integrated features, comparable to tools like Tableau.
Enterprise users find SAS Viya cost-effective, though some perceive it as expensive; comparisons with Tableau or Power BI are rare.
Domo's pricing is high compared to other BI tools, and it is costly.
Senior Engineer at a tech services company with 10,001+ employees
For long-time users, it can become expensive, but the trade-off is access to the entire platform instead of licensing different components separately.
Chief Technology Officer ☆ Chief Product Officer ☆ Fractional CTO ☆ Board Advisor at a wellness & fitness company with 1-10 employees
They quoted approximately one dollar per KB.
Assistant Manager at a tech services company with 10,001+ employees
I did check with Reddit and they indicated that SAS Viya Platform is a pretty expensive program.
Computer Instructor at Carleton University
My experience with pricing, setup cost, and licensing is very positive, as the pricing is good and efficient for my organization.
Biostatistician at Lambda Therapeutic Research Ltd.
My experience with pricing, setup cost, and licensing for SAS Viya Platform was smooth.
Director, Lead, Ri Technical Solutions at a insurance company with 10,001+ employees
 

Valuable Features

Domo provides user-friendly data transformation, real-time insights, and secure governance, ideal for large-scale deployments and efficient decision-making.
SAS Viya Platform enhances data processing with AI features, cloud-native architecture, and integration, supporting efficient, no-code decision-making.
App Studio is valuable because it allows all the customization we needed; we can decode it, with the view and grid which are all I need, drill-downs, and everything can be done the way I need it.
Senior Engineer at a tech services company with 10,001+ employees
None of the other tools provide the kind of support that enables chatting and working on the same item simultaneously.
Senior Analyst at Blend360
Domo has positively impacted my organization by giving everyone the ability to see different data cards and make decisions quicker without relying on BI.
Marketing Manager at a construction company with 501-1,000 employees
SAS Viya Platform has improved the speed, scalability, and accessibility of data, leading to more efficient and informed decision-making.
Assistant Manager Data Analytics (WFM) at Johari Digital Healthcare Limited
SAS Viya Platform has positively impacted my organization by saving time compared to when we were using SAS 9.4.
Saa S Developer at XpertDox
The speed and documentation of SAS Viya Platform helped me in my coursework because we were having very intense analyses done and we needed to submit a lot of assignments and analyses as quickly as possible.
Computer Instructor at Carleton University
 

Categories and Ranking

Domo
Ranking in Data Integration
17th
Average Rating
7.8
Reviews Sentiment
6.5
Number of Reviews
48
Ranking in other categories
BI (Business Intelligence) Tools (6th), Business Performance Management (7th), Reporting (4th), Data Visualization (7th)
SAS Viya Platform
Ranking in Data Integration
28th
Average Rating
7.8
Reviews Sentiment
5.2
Number of Reviews
9
Ranking in other categories
Data Quality (9th), Data Governance (20th), Data Management Platforms (DMP) (8th)
 

Mindshare comparison

As of July 2026, in the Data Integration category, the mindshare of Domo is 0.7%, up from 0.6% compared to the previous year. The mindshare of SAS Viya Platform is 0.4%. It is calculated based on PeerSpot user engagement data.
Data Integration Mindshare Distribution
ProductMindshare (%)
Domo0.7%
SAS Viya Platform0.4%
Other98.9%
Data Integration
 

Featured Reviews

RD
Assistant Manager at a tech services company with 10,001+ employees
Have improved workflow efficiency through custom reports but encountered formatting limitations
The downsides of Domo are that we don't have a feature in the same column. When data comes in a time format, text format, and number format, we cannot segregate and create conditional formatting in that column. If in the future they develop this feature, it will benefit more users. Domo requires maintenance on my end, such as updates. I am maintaining some dashboards on a weekly basis and monthly basis daily reports. Because we need to upload in SFTP, we cannot schedule or auto-schedule due to rate purposes. We manually handle the data sets. If there were an option to reduce the cost, it would be easier to access.
KK
Assistant Manager Data Analytics (WFM) at Johari Digital Healthcare Limited
Modern analytics has transformed large data into faster insights and streamlined reporting
There are some areas of improvement I would mention regarding SAS Viya Platform. New users may find it complex initially, as its learning curve can be steep. Understanding CAS and different components is very challenging for a new user. The cost is also quite high; SAS Viya Platform via SaaS can be expensive compared to some open-source or other cloud alternatives. There are also some limitations in Visual Analytics. While it is easy to use, it could be more flexible compared to Power BI or Tableau. These are the main improvement areas where SAS Viya Platform should focus. I would add some additional pointers about needed improvements in SAS Viya Platform. Regarding customer support, it is good, but the response time for complex issues can sometimes be slower than expected. The documentation and learning resources are not very beginner-friendly, making it challenging for beginners to navigate. Regarding integration, it could be smoother with Databricks, Snowflake, and Power BI, but it is more complex than it should be. Since updates are automatic, users are sometimes not fully aware of changes or new features that are being updated, as compared to Power BI, which publishes updates on its website. SAS Viya Platform should work on these aspects.
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
9%
University
9%
Comms Service Provider
6%
Construction Company
26%
Manufacturing Company
14%
Healthcare Company
10%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise13
Large Enterprise20
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise9
Large Enterprise7
 

Questions from the Community

What is your experience regarding pricing and costs for Domo?
My experience with pricing, setup cost, and licensing is that there was very little.
What needs improvement with Domo?
I'm not sure how Domo can be improved overall, as it's a really good experience.
What is your primary use case for Domo?
My main use case for Domo involves building different tables and different cards so I can look at different data points. A quick specific example of a table I have built or a data point I often loo...
What is your experience regarding pricing and costs for SAS Viya Platform?
I am not much aware of the pricing, setup cost, and licensing of SAS Viya Platform because that was handled by the administrator. However, I do not think it is too costly to use. I never did a comp...
What needs improvement with SAS Viya Platform?
One thing I expect more from SAS Viya Platform, specifically on the report side, is how the calculations work. It is not that strong in that sense. It was very difficult to build the required calcu...
What is your primary use case for SAS Viya Platform?
I have used SAS Viya Platform for almost three years in various ways, including preparing data, using it, generating extracts, and sending them through email to users. We also built an internal das...
 

Also Known As

corda
No data available
 

Overview

 

Sample Customers

Capco, SABMiller, Stance, eBay, Sage North America, Goodwill Industries of Central Indiana, Telus, The Cliffs, OGIO International Inc., and many more!
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Find out what your peers are saying about Domo vs. SAS Viya Platform and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.