Assistant Manager Data Analytics (WFM) at Johari Digital Healthcare Limited
Real User
Top 20
Mar 21, 2026
There are some areas of improvement I would mention regarding SAS Viya Platform. New users may find it complex initially, as its learning curve can be steep. Understanding CAS and different components is very challenging for a new user. The cost is also quite high; SAS Viya Platform via SaaS can be expensive compared to some open-source or other cloud alternatives. There are also some limitations in Visual Analytics. While it is easy to use, it could be more flexible compared to Power BI or Tableau. These are the main improvement areas where SAS Viya Platform should focus. I would add some additional pointers about needed improvements in SAS Viya Platform. Regarding customer support, it is good, but the response time for complex issues can sometimes be slower than expected. The documentation and learning resources are not very beginner-friendly, making it challenging for beginners to navigate. Regarding integration, it could be smoother with Databricks, Snowflake, and Power BI, but it is more complex than it should be. Since updates are automatic, users are sometimes not fully aware of changes or new features that are being updated, as compared to Power BI, which publishes updates on its website. SAS Viya Platform should work on these aspects.
Director, Lead, Ri Technical Solutions at a insurance company with 10,001+ employees
Real User
Top 10
Dec 2, 2025
I cannot think of any improvements for SAS Viya Platform from the top of my head, although users might have suggestions. I would add that some users need more training in SAS and SAS Viya Platform. An AI assist, such as a live assist, would be helpful for them.
Data Integration facilitates the combination of data from diverse sources into a unified view, crucial for businesses to make informed decisions and enhance operational efficiency. With comprehensive solutions available, organizations can streamline their data workflows. Data Integration solutions are vital for businesses aiming to handle large volumes of data efficiently. These solutions help in synchronizing data from multiple sources, ensuring consistent data across platforms, and...
There are some areas of improvement I would mention regarding SAS Viya Platform. New users may find it complex initially, as its learning curve can be steep. Understanding CAS and different components is very challenging for a new user. The cost is also quite high; SAS Viya Platform via SaaS can be expensive compared to some open-source or other cloud alternatives. There are also some limitations in Visual Analytics. While it is easy to use, it could be more flexible compared to Power BI or Tableau. These are the main improvement areas where SAS Viya Platform should focus. I would add some additional pointers about needed improvements in SAS Viya Platform. Regarding customer support, it is good, but the response time for complex issues can sometimes be slower than expected. The documentation and learning resources are not very beginner-friendly, making it challenging for beginners to navigate. Regarding integration, it could be smoother with Databricks, Snowflake, and Power BI, but it is more complex than it should be. Since updates are automatic, users are sometimes not fully aware of changes or new features that are being updated, as compared to Power BI, which publishes updates on its website. SAS Viya Platform should work on these aspects.
I cannot think of any improvements for SAS Viya Platform from the top of my head, although users might have suggestions. I would add that some users need more training in SAS and SAS Viya Platform. An AI assist, such as a live assist, would be helpful for them.