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Genpact Cora SeQuence vs OpenText Documentum Content Management comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Genpact Cora SeQuence
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
2
Ranking in other categories
Business Process Management (BPM) (29th)
OpenText Documentum Content...
Average Rating
7.6
Reviews Sentiment
6.5
Number of Reviews
32
Ranking in other categories
Enterprise Content Management (6th)
 

Mindshare comparison

Genpact Cora SeQuence and OpenText Documentum Content Management aren’t in the same category and serve different purposes. Genpact Cora SeQuence is designed for Business Process Management (BPM) and holds a mindshare of 1.1%, up 0.6% compared to last year.
OpenText Documentum Content Management, on the other hand, focuses on Enterprise Content Management, holds 7.1% mindshare, down 9.5% since last year.
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
Genpact Cora SeQuence1.1%
Camunda7.3%
IBM BPM4.4%
Other87.2%
Business Process Management (BPM)
Enterprise Content Management Mindshare Distribution
ProductMindshare (%)
OpenText Documentum Content Management7.1%
SharePoint12.1%
Alfresco5.7%
Other75.1%
Enterprise Content Management
 

Featured Reviews

it_user1041942 - PeerSpot reviewer
Consultant at a consultancy with 51-200 employees
Good reporting, a very good dashboard, and easy to set up
We primarily use the solution for processes like preparing worksheets. It's essential to the human resource process like expenses and allowances The new reporting and the new dashboard features are really good. The design of the interface, in general, could be improved. It could be a bit more…
FC
Consultant In Risk Management and Performance Improvemenf at Deloitte Risk Advisory
User finds integration useful but seeks improvement in interface intuitiveness
I am satisfied with OpenText Documentum so far; it has great integration capabilities. The connection with our API and SAP is useful, as you can use their SAP interface. The key point that my company decided to go with OpenText Documentum is mostly because you can integrate it with many other tools such as Salesforce.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is very stable. There is no downtime."
"The new reporting and the new dashboard features are really good."
"I find the flexibility most valuable, and being able to connect and integrate with various systems, as well as being solution oriented, is valuable to me as well."
"The most valuable features of this solution are the security, storage, and document search capability."
"The most valuable feature of OpenText Documentum is the versioning."
"The most valuable feature is that it's a central repository for everything, whether it's videos, documents, Excel sheets, etc."
"The stability is very good."
"It has reduced the amount of paper documents; reducing time and errors in the process."
"We use it as a repository of our records."
"In terms of scalability, Documentum is a very good product; it's scalable, flexible, and reliable."
"It is a very secure system. It is reliable, and that is one of the reasons people manage their content within Documentum. It gives them the confidence that the content is accessible to the right people and not to the wrong people."
 

Cons

"The setup and configuration is complex."
"The design of the interface, in general, could be improved. It could be a bit more user-friendly."
"The areas that would benefit in improvement would be the training information, the white papers and useful tutorials as to how to build these typical solutions."
"Several sub-products, like RMA and RPS are really bad stability-wise and many other aspects."
"They should develop something so that bugs don't happen in our project. We make changes manually and some bugs happen."
"When Dell EMC had the technical support, it was better in terms of response and resolution. After the acquisition of Documentum from Dell EMC to OpenText the support became not as good in terms of responses and resolutions."
"The price is quite high as the licensing prices are significant."
"The documentation often leaves customers feeling somewhat frustrated, as OpenText seems to expect customers to remind them constantly about the need for better documentation, as they don't provide clear guidance on their documentation practices."
"The user interface can be a bit more intuitive."
"It can be somewhat cumbersome for the operations team since it’s not a cloud instance"
"An area that needs to improve is how to reduce storage space on the AWS site."
 

Pricing and Cost Advice

Information not available
"OpenText Documentum has announced a new licensing model, which could be more expensive."
"It is quite an expensive product."
"OpenText Documentum's pricing is good."
"It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."
"The price is considered affordable now."
"The product is expensive."
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Financial Services Firm
10%
Comms Service Provider
10%
Construction Company
9%
Financial Services Firm
13%
Manufacturing Company
10%
Outsourcing Company
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise1
Large Enterprise28
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with OpenText Documentum?
The interface of OpenText Documentum could be more intuitive; sometimes it is hard to find where the information is located.
What is your primary use case for OpenText Documentum?
We are using it to archive the information about our sales.
What advice do you have for others considering OpenText Documentum?
One of my colleagues has found some automation features. It is not my responsibility regarding security features; I am new to this job, so I do not have those responsibilities now. I am not using a...
 

Also Known As

Sequence BPM Suite, PNMsoft Sequence BPM Suite
Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
 

Overview

 

Sample Customers

South West Water, Atkins, Wolters Kluwer, Hazera Genetics, GeRAP, Aon Hewitt, Atos Origin, SwiftTrade
Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
Find out what your peers are saying about Camunda, Automation Anywhere, Pega and others in Business Process Management (BPM). Updated: October 2026.
921,148 professionals have used our research since 2012.