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DNIF HYPERCLOUD vs Sumo Logic Security comparison

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Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Torq
Sponsored
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
21
Ranking in other categories
AI-SOC (1st), AI-Powered Security Automation (1st)
DNIF HYPERCLOUD
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
8
Ranking in other categories
Log Management (42nd), Security Information and Event Management (SIEM) (46th), User Entity Behavior Analytics (UEBA) (20th), Security Orchestration Automation and Response (SOAR) (28th)
Sumo Logic Security
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
25
Ranking in other categories
Log Management (22nd), Security Information and Event Management (SIEM) (17th), Security Orchestration Automation and Response (SOAR) (13th)
 

Featured Reviews

AD
Solutions Architect at ProArch
Automation has streamlined multi-tenant SOC workflows and improves alert handling efficiency
Although the reporting within Torq is not that great, we did ask for many features regarding reporting in Torq, but due to some platform constraints, they could not make the whole dataset available for us to be used in reporting. Except for that, we used some basic reporting. When I used Torq, it was indeed in the early stages of AI capabilities. Only a few customers were allowed to use it, and we were among them. It functioned well as long as we summarized the data properly. If you input garbage, you would get garbage out. Thus, we had to do significant fine-tuning regarding what data context we provided to the AI orchestrator to get meaningful results. In terms of Torq's unified platform approach to AI SOC automation and case management compared to managing multiple point solutions across my security stack, I find it case-centric. The unified view in case management is good since it provides clarity, although there are limitations regarding how many items in case management can be modified at once. Bulk operations are very limited, potentially due to their back-end database or data retrieval processes that can be improved. Regarding improvements for Torq, when we were onboarded, there were aspects we were uncertain about, such as the number of cases that could be generated, what data we could bring in, how many clients we could onboard, and similar concerns. Initially, we also lacked clarity about the number of playbooks or workflows we could build. Different triggers like system triggers, case-based triggers, and others can be employed without restrictions, but when it comes to on-demand and scheduled jobs, there is a limitation based on the subscription and pricing tier that notably caps the number of workflows we can create. No bulk editing across cases was one issue, along with limited filtering related to single grouping constraints. Additionally, the out-of-the-box case templates provided require substantial modifications before they become usable. There is also a feature in the cases for notes that cannot be searched. They are only visible through the UI, which is another area for improvement. The workflow and execution-based charges seem misleading as this was not discussed initially. I am not sure if new customers are made aware of this. It seems that workflows revolving around cases hinder functionality outside of case management, as we have many use cases needing on-demand triggers and schedules for functions like reporting or polling devices. Creating additional workflows to achieve basic functionalities raises costs significantly, which disadvantages customers. While they facilitate optimization and scaling, the support received tends to be very basic. Improvements can be made in that area as well.
Kishore Tiwari - PeerSpot reviewer
Deputy General Manager - Information Security (Lead ISA) at a energy/utilities company with 1,001-5,000 employees
Development from open sources is very valuable but a huge infrastructure is required
The solution's command line should be simpler so that routine commands can be used. The search configuration is a bit different than other OEMs or SIEM solutions like ArcSight or QRadar that are easy to search because they operate similarly. The logic is there and the solution supplies a pretty good explanation. Basically, DNIF spelled out is the opposite of FIND. You have to find commands whenever you want to search something. For example, a highway gets you to your destination but there is an alternate way people don't yet know about. Gartner or Forrester haven't yet studied it. We were a bit nervous when we were trying to get familiar with the solution. We wondered if we could realize ROI because the commands and ways of pulling data were different to us. We raised a case with the support team and their professionals provided the needed support. The command line is user friendly once you understand it. If you need immediate use, then you might want to get assistance from someone who is well-versed in methods for using key patterns to find things. Lengthier files for threat hunting or analysis are needed. The correlation happens, but exporting a large number of files to abstract them is not possible. For example, I want to present raw data to management so I should be able to customize a date range in my query and download the files.
MR
Senior Security Analyst at City Electric Supply Company
Security insights have enabled faster incident response and streamlined cross-team collaboration
To improve Sumo Logic Security, I would appreciate the tool being easier to use from a search perspective. For example, we have a few teams that want to use the tool itself, but they are not as savvy when it comes to creating searches from the core platform. I understand that Mobot has come out and is in the works, and it really does assist non-savvy users when it comes to querying the platform. As far as that is concerned, I wish that could be improved a bit more, but I do know that that is in the works. I would add that I wish for improved documentation. For example, we are using Sumo Playbooks and automation integrations along with that, but I have found that there has been a lack of documentation, very little to none at all when it comes to that. With regards to automation integrations as well, there are very few details included in them. I would also appreciate the AWS automation integrations to be more secure because currently, they are using access keys, which involves a user rather than roles, which is the security best practice recommended by AWS. I chose eight out of ten because to make it a nine or ten, I would lean heavily on the documentation. A lot of the times when we get around to configuring things such as playbooks or trying to understand playbooks, what I found was that documentation sometimes is not up to date or documentation is lacking. There are instances also where some security best practices are not being followed. So, if we are able to set up an integration that is not only secure, following security best practices, and has complete documentation, I believe it would alleviate the issue of having to go back and forth with support to check the documentation and things of that nature. My impression of the built-in threat intelligence feature in Sumo Logic Security is that it is comprehensive, but I would say that it could do a little bit better. For example, we have the TAXI feeds, which is STIX and TAXI integrated into the core platform, but the issue I am running into is that I am able to use that feed into a CSE alert; however, I am not able to see the contents of that feed. If I integrate CISA, which we do have integrated, I cannot see what IOCs are in that feed in the core platform, and I hope that is the case because, in order for us to better tune our alerts, we need to be able to see what is in the contents of that threat intelligence feed.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Torq has helped a lot regarding SOC analyst efficiency."
"Once I started to use the system and I saw the potential, it changed all of our work in IT."
"The most valuable features of Torq for me are its drag-and-drop workflow automation, extensive integrations, and AI-powered alert summaries."
"If I review about 100 vendors that I might work with, Torq is definitely in the top five that gave me personally investment back, just because every bit of effort I put into Torq eventually became a workflow that gave it back to me."
"One of the workflows I manage with Torq looks good and provides faster response, saving time and resulting in happy clients."
"Torq offers the best feature through integration with AI."
"Torq has exceeded expectations by delivering workflows in a timely and lower effort manner than XSOAR, and it meets all my needs while saving a ton of time and targeting $600,000 saved this year, which is a substantial amount of money."
"Under one SOC tool in Torq, analysts get to know everything within the context of an alert or incident they are working on, and this ability to view the whole picture within Torq is one of the major breakthroughs and best offerings of Torq."
"The dashboard is helpful, and it creates visualizations to let staff review event data and identify patterns and anomalies."
"Has a great search capability."
"Great for scaling productivity for log monitoring purposes."
"The solution is quite stable and offers good performance, it also works on a virtual machine and we haven't found any issues with it so far, it's been reliable."
"I like the MITRE table, a feature I saw for the first time in the same solution. There was one MITRE tactic table, which can be used to identify threats if you have all kinds of rules enabled or if you have rules for all the tactics in the MITRE table. There are 14 tables in MITRE, and those 14 tables consist of multiple columns, tactics, and techniques. It was one of the first SIEM tools I saw that had that particular MITRE table. On that basis, you can create new rules and identify existing ones. At any point, if an alert is triggered, it will try to match it to any of those MITRE tactics. I liked that creating a workbook on MITRE business was straightforward. I also like that you can search using SQL or DQL."
"DNIF is much faster, much more responsive, and far superior when compared to competitive tools."
"The User Behavior Analytics is a built-in threat-hunting feature. It detects and reports on any kind of malware or ransomware that enters the network."
"The most valuable feature of the solution is the number of EPS it can handle."
"Before Sumo Logic, we had to login to every server and verify each error log to determine the problem, and with this tool, we provide every developer team the ability to find errors, then they come to us and ask for specific help."
"As a cloud-native SIEM, it scales up very well automatically, and real-time threat detection is available, so detection time has dropped significantly from three to four hours to under 30 minutes, reducing alert fatigue by over 100 days of low-volume alerts and significantly improving our KPIs, alert efficiency, decision quality, and operational stability."
"My SOC analysts were crushed under Splunk, but Sumo has actually eased the workload and made it tolerable for three people."
"Support has been excellent. Sumo Logic's support staff is really good, both their account management staff and direct support."
"It gives us a bird's eye view of what's happening from our connection's point of view."
"I would recommend Sumo Logic; it is easy to use, the culture at Sumo Logic seems to be developer focused, the product is good, the developers are able to use it to get their job done quickly and easily, it fits into the developer's workload, the support is excellent, and we use it in both AWS and on-premise where it tends to work the same in both cases."
"The features I found valuable with the Sumo Logic Security solution are the search option and the ability to customize the search for the information in the logs."
"The features I find most useful in Sumo Logic Security are the ease of implementation and connectors; they have a very easy connection and many connectors to important systems, making it very easy to implement and fast to start running in production."
 

Cons

"Regarding stability, I have noticed some lagging, crashing, and downtime, which is one of my largest gripes."
"The workflow and execution-based charges seem misleading as this was not discussed initially, and creating additional workflows to achieve basic functionalities raises costs significantly, which disadvantages customers."
"Torq can be improved by adding some more features, such as adding more automation and providing a no-code option so I don't have to code for everything."
"The initial deployment of Torq was not easy."
"What has not worked as well as I hoped with Torq is related to product data management and storing data, although it still provides faster response and saves time."
"I would not say I have seen significant improvement on investment, but I will definitely say analyst productivity has improved."
"It was able to capture data but was unable to differentiate between the agent hostname we are using and the hostname that resides on the back end of the Internet."
"Additionally, the documentation for Torq is not very clear. Most of the information is presented in videos, which are not ideal for reading; there are mostly paragraphs and other text-based content."
"The solution should be able to connect to endpoints, such as desktops and laptops."
"I think DNIF HYPERCLOUD can implement the ability to export more than 100,000. At the moment, we can't go beyond that. So many times, if you're checking for the firewall logs and working on something related to authentication or network-related traffic, while that log count is low, the account goes beyond that. You can't restrict the logs or the amount of data you can export. It's very important for my situation. It would be better if they could increase the capacity of exports. Although there are many more types of searching in DNIF HYPERCLOUD, people still struggle to query out what they want because not everyone is good at SQL or DQL. The easiest way to query out in DNIF is using the GUI-based interface. But in the GUI interface, you can use operator calls. It gets tricky when you want to search for a specific type of event. You don't know where it will be passed and whether it will be consistent. In the initial phase, it's tough for us to use DNIF. You cannot pass every event in a stable DNIF. When we used that particular tool, we used to get those logs, but sometimes many things are not getting passed. So, we used to export the sheet or export the data into Excel and weigh the required details. In the next release, I would like them to improve the export of the columns and make the application more user-friendly. I would also like a threat-hunting feature in the next release."
"There are currently some issues with machine learning plug-ins."
"DNIF HYPERCLOUD is not a stable product compared to other tools like IBM QRadar."
"The EBA could be improved."
"Dependency on the DNIF support team was frustrating."
"I feel that DNIF needs to invest more in marketing, considering that it operates at a very competitive speed."
"The solution should be able to connect to endpoints, such as desktops and laptops... If this solution had a smart connector to these logs- Windows, Linux, or any other logs - without affecting the performance of the connector, that would be wonderful."
"Sumo Logic needs to make sure integrating solutions are seamless."
"The pricing is a little high, but for the features that we receive from Sumo Logic, it suits the price."
"If you want to up your subscription through the AWS Marketplace, it can be difficult. You can't just go back to the AWS Marketplace, and say, "I want a bigger one now." You have to contact the sales team, then they do it on the back-end. This could definitely be improved."
"We would like the ability to drill down into a dashboard and get into deeper levels."
"This can lead to alerts that are collections of disjointed signals that sometimes make no sense and lack real context; this simplistic approach makes it hard to find coherent stories during investigations."
"Automation is open to user's implementation, in my case, we used to use API to correlate and orchestrate events from Sumo Logic with other platforms, and now we are using an automation platform to centralize the various integrations."
"In my opinion, this solution has a steep learning curve and requires practice if users to be able to use this tool very efficiently."
"In terms of improvement, feedback indicates there is a need for a local data center in my country. This is crucial to sell to the government and financial sectors as they require data retention within each country."
 

Pricing and Cost Advice

Information not available
"The solution requires a huge infrastructure and that is costly."
"Price-wise, the product is quite economical. I rate the solution's price as three or four on a scale of one to ten, where one is considered to be a very economically priced tool."
"The pricing is based on the log size."
"The AWS Marketplace pricing is fairly reasonable for what it does. I wouldn't call it expensive, but I wouldn't call it cheap. It is pretty good."
"If we went to ELK Stack, which is open source, it would have been less costly, but it would have required more development from our side."
"The product is costly."
"Pricing has been cheaper than some of the competing tools, like Splunk."
"We chose to go through the AWS Marketplace because it makes it a lot easier when we bill our customers. Rather than having to get multiple different sources of information then correlate a monthly bill for our customers, it is just included in the AWS usage charges."
"Purchasing the solution through the AWS Marketplace is very easy."
"The only limit to the scalability of the product for us is how much we are willing to pay."
"Storing logs in Sumo Logic Security is charged GB-wise, which is a little higher than other products."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Outsourcing Company
11%
Comms Service Provider
11%
Manufacturing Company
10%
Construction Company
14%
Outsourcing Company
14%
Comms Service Provider
11%
Financial Services Firm
8%
Outsourcing Company
15%
Manufacturing Company
12%
Financial Services Firm
10%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise7
Large Enterprise13
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise3
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise4
Large Enterprise16
 

Questions from the Community

What needs improvement with Torq?
What has not worked as well as I hoped with Torq is related to product data management and storing data, although it ...
What is your primary use case for Torq?
My main use case for Torq is for managing IT services and providing faster response.
What advice do you have for others considering Torq?
I would rate Torq a 10 on a scale of 1 to 10. I chose this rating because customer service is excellent. I suggest to...
Ask a question
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What is your experience regarding pricing and costs for Sumo Logic Security?
I would say that the pricing for Sumo Logic Security is in the medium part of the market. If you go to the well-known...
What needs improvement with Sumo Logic Security?
I would say there are a few more things that Sumo Logic Security can improve on. It is not the tool; it is a technica...
 

Overview

 

Sample Customers

Information Not Available
Mahindra & Mahindra, Tata Consultancy Services (TCS), ICICI Bank, Yes Bank, Tata Motors, RBL Bank
Information Not Available
Find out what your peers are saying about DNIF HYPERCLOUD vs. Sumo Logic Security and other solutions. Updated: October 2026.
921,523 professionals have used our research since 2012.