

UserLock and DigiCert PKI Platform are both security solutions designed to manage and secure user access. UserLock stands out in terms of pricing and support, while DigiCert PKI Platform is noted for its comprehensive feature set and user perception of value for money.
What features are offered by UserLock in comparison to DigiCert PKI Platform?UserLock is praised for its comprehensive access management, real-time monitoring, and simplified user access control. DigiCert PKI Platform is noted for its robust encryption, scalable certificate management, and advanced security solutions.
What areas of improvement can be found in UserLock in comparison to DigiCert PKI Platform?UserLock users suggest enhancing integration capabilities with other IT systems, expanding customizable alert options, and improving reporting features. DigiCert PKI Platform users recommend simplifying the setup process, improving user documentation, and enhancing user interface design.
How is the ease of deployment and customer service of UserLock in comparison to DigiCert PKI Platform?UserLock is recognized for a straightforward deployment process and responsive customer service. DigiCert PKI Platform, although feature-rich, can be more complex to deploy. Users find DigiCert's knowledgeable support helpful but consider UserLock's deployment more user-friendly.
What setup costs and ROI can be seen with UserLock in comparison to DigiCert PKI Platform?UserLock is seen as cost-effective with a quick ROI. DigiCert PKI Platform, despite being more expensive, is viewed as a worthwhile investment due to its extensive feature set and capabilities. Users believe the higher setup costs for DigiCert are justified by its superior functionality.
| Product | Market Share (%) |
|---|---|
| DigiCert PKI Platform | 1.6% |
| UserLock | 1.1% |
| Other | 97.3% |

The smartest solution for simplifying user identity management for existing network access, directory services and business applications. DigiCert PKI Platform is the industry-leading solution that allows you to secure and manage all of your PKI applications from one place — no matter what solutions you have in place. Take control of and automate the certificate lifecycle for: Email, WiFi access points, Secure VPN, Mobile device management, Document Signing, Smart card login, Internet of things.
UserLock provides advanced Identity & Access Management (IAM) using Microsoft Active Directory, protecting hybrid and remote environments.
UserLock enhances security with multi-factor authentication, single sign-on, and context-aware access controls, tailored for Active Directory environments without requiring complex identity migrations. It offers real-time visibility for IT teams to monitor and control user sessions, effectively preventing account sharing and unauthorized access. With detailed auditing, UserLock supports compliance with standards like ISO 27001, HIPAA, and NIS2.
What features make UserLock valuable?UserLock is implemented in various industries to address specific demands for secure and seamless access management. In finance, it safeguards sensitive data through rigorous login authentication. Healthcare organizations use UserLock to maintain strict compliance with patient information security standards, while educational institutions benefit from its ability to manage and track access in complex network environments. With its flexible integration, UserLock supports industry-specific security protocols and operational needs.
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