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Devo vs SAP IT Operations Analytics comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Devo
Ranking in IT Operations Analytics
7th
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
27
Ranking in other categories
Log Management (17th), Security Information and Event Management (SIEM) (16th), AIOps (16th)
SAP IT Operations Analytics
Ranking in IT Operations Analytics
11th
Average Rating
8.4
Reviews Sentiment
7.8
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the IT Operations Analytics category, the mindshare of Devo is 4.5%, down from 4.8% compared to the previous year. The mindshare of SAP IT Operations Analytics is 2.4%, up from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Operations Analytics Mindshare Distribution
ProductMindshare (%)
Devo4.5%
SAP IT Operations Analytics2.4%
Other93.1%
IT Operations Analytics
 

Featured Reviews

Usama Khan - PeerSpot reviewer
Team Lead Soc at a tech services company with 51-200 employees
Advanced threat hunting has improved SOC visibility and now supports faster incident response
Devo can improve in how its connectors enhance integration with third-party tools. Devo's architecture works by having you deploy a relay server in the data center of the client side and Devo SIEM is basically on the AWS cloud. There are specific ports which are enabled on the relay server, which are 514 and 13000, 13151, 152. However, when we talk about databases and custom integrations, there are not default ports in the relay server. No default ports are defined. For JDBC drivers, the port number is 1433, but it is not in the relay server. You have to add it manually. For Oracle RDBMS, the port is 1521, and it is also not there by default. I would appreciate more third-party integrations including Fortinet and others. Machine learning models can also be improved. Playbooks in the SOAR can also be improved. Regarding playbooks for automation, we utilize playbooks for automation in SOAR for automated IOC blocking on a firewall, on a web application firewall, on DNS security, etc. The only option for us to run the playbook is to schedule the job for it. However, if I want to manually run the playbook, there is no option for doing so. This needs improvement.
DH
Digital Transformation Director at Amecath Group
Extensive analytics capabilities enable comprehensive performance measurement for diverse business cycles
It's important to make SAP IT Operations Analytics tool more flexible in terms of customization because when it comes to specific business models, the requirements of the business may vary, and there's a wide range of variety between each business model. Oil and gas is different than retail, which is different than FMCG. Everything is different, and companies are trying to push toward best of breed. Much of the time, best of breed does not meet the real requirements of each department head or the business model itself, so these tools need to be more flexible. The setup process is not a big deal for us. When we need to configure something or set up something new, the new technology of low-code, no-code is very good, and we are looking forward to more improvement in this part, because sometimes you miss a list of developers and need to write code. Therefore, we need it to be more easy for normal users. It's about how much professional teamwork is needed on these tools. Much of the time, normal users know they need to develop their own dashboard or analytics for a reason, and they are facing the problem of needing to understand how to write code. Recently, lots of tools came under the title of low-code, no-code, where you just need to drag and drop some fields to get your report. This area needs to be more agile and easy for normal users. System usability should be easier.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The strength of Devo is not only in that it is pretty intuitive, but it gives you the flexibility and creativity to merge feeds. The prime examples would be using the synthesis or union tables that give you phenomenal capabilities... The ability to use a synthesis or union table to combine all those feeds and make heads or tails of what's going on, and link it to go down a thread, is functionality that I hadn't seen before."
"Devo saves us hours in every investigation."
"Devo has positively impacted our organization because we have been using only one tool for our centralized logging systems."
"The ROI has been great as we could launch it in a few months instead of a couple of years, and when you put all the costs together, it is less to have done it than with the open source approach."
"Overall, using Devo has saved us time when compared to our previous security solutions, and I estimate that it took us 10 times longer to achieve the same thing without Devo."
"The ability to have high performance, high-speed search capability is incredibly important for us. When it comes to doing security analysis, you don't want to be doing is sitting around waiting to get data back while an attacker is sitting on a network, actively attacking it. You need to be able to answer questions quickly. If I see an indicator of attack, I need to be able to rapidly pivot and find data, then analyze it and find more data to answer more questions. You need to be able to do that quickly. If I'm sitting around just waiting to get my first response, then it ends up moving too slow to keep up with the attacker. Devo's speed and performance allows us to query in real-time and keep up with what is actually happening on the network, then respond effectively to events."
"When we show the people who are in charge of getting funding that we saved this number of man-hours, which correlates to this number of dollars, they're more willing to fight to get that funding for the next fiscal year."
"Having one integrated tool helped us by removing the multiple teams, multiple pieces of equipment, and multiple software solutions from the equation."
"We can integrate different environments, including development, quality, and production. You can open implementation projects, define users' roles, manage training, design, and store all project-related documentation. Before going live, there's a checklist and cutover plan. Configuration moves from development to quality, then production, to ensure everything runs smoothly. Once in production, the platform tracks system performance, open cases, maintenance, upgrades, and new features. You can monitor everything through dashboards, reports, event notifications, and support tickets, both internally and with SAP."
"Operations Analytics provides statistics, so it's like the dashboard in your car that tells you the temperature, RPMs, etc, and if something goes wrong in your car, a warning light comes on. So in analytics, you set thresholds for the thread count, and it sends you an email when it reaches a certain amount."
"I have no complaints regarding how stable this solution is; any cloud solution is most of the time very stable, and we don't have any problems with stability."
"Operations Analytics helps you detect the forensic signal that tells you something's going to happen, so you can get proactive before an outage occurs and add memory or space before it becomes a problem in the environment for the application."
 

Cons

"One improvement area for Devo could be simplifying some configuration and improving the onboarding for new analysts because it is quite complex for fresher or new analysts who are handling Devo."
"The Activeboards feature is not as mature regarding the look and feel. Its functionality is mature, but the look and feel is not there. For example, if you have some data sets and are trying to get some graphics, you cannot change anything. There's just one format for the graphics. You cannot change the size of the font, the font itself, etc."
"There is room for improvement in the ability to parse different log types. I would go as far as to say the product is deficient in its ability to parse multiple, different log types, including logs from major vendors that are supported by competitors. Additionally, the time that it takes to turn around a supported parser for customers and common log source types, which are generally accepted standards in the industry, is not acceptable. This has impacted customer onboarding and customer relationships for us on multiple fronts."
"Some basic reporting mechanisms have room for improvement. Customers can do analysis by building Activeboards, Devo’s name for interactive dashboards. This capability is quite nice, but it is not a reporting engine. Devo does provide mechanisms to allow third-party tools to query data via their API, which is great. However, a lot of folks like or want a reporting engine, per se, and Devo simply doesn't have that. This may or may not be by design."
"I would like to have the ability to create more complex dashboards."
"The biggest area with room for improvement in Devo is the Security Operations module that just isn't there yet."
"Both response time and support quality need attention."
"The customer service is average. Technical support from Devo is helpful, but they can improve on the support model."
"The solution works well, but we need better project planning. Accessing some features is a bit complicated, and we're waiting for improvements from SAP. It should also improve integration."
"The solution is indeed expensive for my company."
"It would be great to have a monitoring tool that could implement conditional solutions like this. Right now, it comes up with the indicators, but it doesn't necessarily send the lower-level technician to the right spot."
 

Pricing and Cost Advice

"It's very competitive. That was also a primary draw for us. Some of the licensing models with solutions like Splunk and Sentinel were attractive upfront, but there were so many micro-charges and services we would've had to add on to make them what we wanted. We had to include things like SOAR and extended capabilities, whereas all those capabilities are completely included with the Devo platform. I haven't seen any additional fee."
"It's a per gigabyte cost for ingestion of data. For every gigabyte that you ingest, it's whatever you negotiated your price for. Compared to other contracts that we've had for cloud providers, it's significantly less."
"Pricing is based on the number of gigabytes of ingestion by volume, and it's on a 30-day average. If you go over one day, that's not a big deal as long as the average is what you expected it to be."
"Be cautious of metadata inclusion for log types in pricing, as there are some "gotchas" with that."
"Our licensing fees are billed annually and per terabyte."
"[Devo was] in the ballpark with at least a couple of the other front-runners that we were looking at. Devo is a good value and, given the quality of the product, I would expect to pay more."
"Devo is a hosted or subscription-based solution, whereas before, we purchased QRadar, so we owned it and just had to pay a maintenance fee. We've encountered this with some other products, too, where we went over to subscription-based. Our thought process is that with subscription based, the provider hosts and maintains the tool, and it's offsite. That comes with some additional fees, but we were able to convince our upper management it was worth the price. We used to pay under 10k a year for maintenance, and now we're paying ten times that. It was a relatively tough sell to our management, but I wonder if we have a choice anymore; this is where the market is."
"I like the pricing very much. They keep it simple. It is a single price based on data ingested, and they do it on an average. If you get a spike of data that flows in, they will not stick it to you or charge you for that. They are very fair about that."
"The license for the product ranges from 8,000 to 30,000 yearly, depending on the customer's sizing. While it may not be cheap, it is considered affordable for the value it provides."
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915,325 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
13%
Outsourcing Company
11%
Manufacturing Company
10%
Construction Company
10%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise6
Large Enterprise12
No data available
 

Questions from the Community

What needs improvement with Devo?
Perhaps Devo could add some features in the future on the network part. Specifically, I think they could improve network traffic analysis capabilities.
What is your primary use case for Devo?
I have been using Devo as a partner and system integrator for three years. For log monitoring, the clients' use cases can utilize Devo perfectly. Compliance and security operation monitoring are th...
What needs improvement with SAP IT Operations Analytics?
It's important to make SAP IT Operations Analytics ( /products/sap-it-operations-analytics-reviews ) tool more flexible in terms of customization because when it comes to specific business models, ...
What is your primary use case for SAP IT Operations Analytics?
I have been working with SAP IT Operations Analytics ( /products/sap-it-operations-analytics-reviews ) for more than 15 years. I am managing SAP in a customer site.
What advice do you have for others considering SAP IT Operations Analytics?
SAP IT Operations Analytics is helping me in AI-driven projects, but AI is not providing any mature solution so far. There's a lot of propaganda around AI, but real practical solutions to benefit t...
 

Overview

 

Sample Customers

United States Air Force, Rubrik, SentinelOne, Critical Start, NHL, Panda Security, Telefonica, CaixaBank, OpenText, IGT, OneMain Financial, SurveyMonkey, FanDuel, H&R Block, Ulta Beauty, Manulife, Moneylion, Chime Bank, Magna International, American Express Global Business Travel
Medtronic, Cirque du Soleil, Antarc, B&G Manufacturing, EarlySense, eBay, Ferrero, James Austin Company, Lenovo, Sagem, RAK Ceramics, Vodafone
Find out what your peers are saying about Devo vs. SAP IT Operations Analytics and other solutions. Updated: September 2026.
915,325 professionals have used our research since 2012.