Deskforce vs NobelBiz OMNI+ comparison

Deskforce is a cloud contact center platform designed for the mid-market.

Our multi-tenant software empowers businesses with omnichannel engagement that drives tangible results accompanied by highly customized experiences for their audiences. Rounding out our offering is a robust set of API integrations that allow you to easily plug Deskforce into your current tech stack with minimal fuss, coupled with AI-powered WFO that increases your agent productivity across the board from day one.

At Deskforce we’ve considered the needs of your audience and your agents and have created a product that is client-centric from end to end.

The NobelBiz Omnichannel solution addresses all companies in the Contact Center Industry. It’s designed to be easily integrated in pre-existing infrastructures and offers a modular approach that helps customers directly manage and alter the application for easier and more efficient use. The software includes all major platforms (Facebook, Twitter, WhatsApp, voice, sms, email, and web chat) and features a simple interface that reduces dependency on IT departments and allows for an effortless transition between channels and easy supervision.