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Dell RecoverPoint for Virtual Machines vs MSP360 Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell RecoverPoint for Virtu...
Ranking in Disaster Recovery (DR) Software
10th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
15
Ranking in other categories
No ranking in other categories
MSP360 Backup
Ranking in Disaster Recovery (DR) Software
33rd
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Backup and Recovery (59th), Cloud Backup (47th), MSP Backup (8th)
 

Mindshare comparison

As of January 2026, in the Disaster Recovery (DR) Software category, the mindshare of Dell RecoverPoint for Virtual Machines is 4.1%, down from 4.5% compared to the previous year. The mindshare of MSP360 Backup is 1.4%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Disaster Recovery (DR) Software Market Share Distribution
ProductMarket Share (%)
Dell RecoverPoint for Virtual Machines4.1%
MSP360 Backup1.4%
Other94.5%
Disaster Recovery (DR) Software
 

Featured Reviews

AM
Senior Infrastructure Analyst at a financial services firm with 51-200 employees
Seamless data protection and IP address management streamline server failover
I recommend Dell RecoverPoint for Virtual Machines. I work for a financial institution, and it does what we need it to do. I would rate the product eight out of ten. For improvement, I suggest better orchestration management for easier failovers. I would rate the overall solution an 8 out of 10.
CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is that it is journal-based and you don't have to replicate a lot of data."
"Dell RecoverPoint for Virtual Machines offers key features like any point-in-time recovery without needing scheduled snapshots."
"The technical support from Dell is excellent."
"RecoverPoint replicates workloads fast."
"The most valuable feature is the ability to change IP addresses when failing a server over."
"The generalization of the journals allows us to go back in time and choose the snapshot suitable for us. We can grab it as needed."
"The product's initial setup phase was quite easy to install."
"The speed and the footprint the solution uses regarding storage are great."
"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."
"The initial setup is very easy. It's not overly complex."
"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."
"Provides connectivity to a lot of different cloud storage solutions."
"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."
"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."
"The solution is easy to access and handles things efficiently."
"Technical support is very good."
 

Cons

"The solution is not easy to use. It's actually quite hard. If it could be simplified it might be better for the end user."
"It should have features for recovering a group of virtual machines and full-scale security. For recovering all the VMs at once, they don't have a GUI option, and we have to use the command line."
"The biggest challenge we faced was attempting replication between two different kinds of storage systems, like IBM on one side and Dell EMC storage systems on the other, before opting for VPLEX."
"I would like to have the HTML 5 interface working because it is currently not functioning with the VMware environment."
"Although we can change the IP address, it would be good to have some other sort of orchestration to make life easier to manage when we failover."
"I would like to see integration with EMC NetWorker in the next release."
"The solution's technical team has enough skills, but the process can get complicated with the time you get connected with the L3 support."
"The solution currently supports only VMware. There is increasing demand for compatibility with other hypervisors, such as Hyper V and KVM Proxmox. Additionally, licensing has become less flexible and more expensive."
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""
"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."
"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."
"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."
"The restore time could improve. When we had an issue the restore time was lengthy."
"The solution's pricing is very high."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
 

Pricing and Cost Advice

"There is a license required for this solution and the pricing depends on how many virtual machines you have."
"The tool is expensive. If one means cheaply priced and ten means expensive, I rate the tool's price as a seven."
"This is an expensive product."
"This is not a very cheap solution and compared to others, it is expensive."
"Pricing-wise, it is pretty much fair for any customer who only has a VMware environment. Licensing is based on the number of VMs that you want to protect at any given point in time. Licensing is not based on size."
"It was a part of a backup solution. So, it was free for us."
"The solution is expensive."
"We have a very good return on investment."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"It provides a good cost savings compared to our previous cloud backup."
"Its pricing needs improvement."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"Pricing is reasonable although can be quite a large upfront cost."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
12%
Manufacturing Company
8%
Educational Organization
7%
Manufacturing Company
10%
Computer Software Company
8%
Financial Services Firm
7%
Real Estate/Law Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise4
Large Enterprise6
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

What needs improvement with Dell EMC RecoverPoint for Virtual Machines?
Although we can change the IP address, it would be good to have some other sort of orchestration to make life easier to manage when we failover.
What is your primary use case for Dell EMC RecoverPoint for Virtual Machines?
I was actually just having a quick look to compare some solutions, but we are going to stick with what we currently have, which is Dell RecoverPoint for Virtual Machines ( /products/dell-recoverpoi...
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Also Known As

No data available
Cloudberry Backup
 

Overview

 

Sample Customers

Rushmore Electric Power Cooperative, PCS Publishing, Noble Foods
StratX
Find out what your peers are saying about Dell RecoverPoint for Virtual Machines vs. MSP360 Backup and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.