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Dell RecoverPoint for Virtual Machines vs MSP360 Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell RecoverPoint for Virtu...
Ranking in Disaster Recovery (DR) Software
9th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
15
Ranking in other categories
No ranking in other categories
MSP360 Backup
Ranking in Disaster Recovery (DR) Software
29th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Backup and Recovery (54th), Cloud Backup (42nd), MSP Backup (5th)
 

Mindshare comparison

As of July 2025, in the Disaster Recovery (DR) Software category, the mindshare of Dell RecoverPoint for Virtual Machines is 3.8%, down from 4.4% compared to the previous year. The mindshare of MSP360 Backup is 0.8%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Disaster Recovery (DR) Software
 

Featured Reviews

ClaudioSalgado - PeerSpot reviewer
Offers replication flexibility across multiple environments, including local centers and secondary sites
It offers key features like any point-in-time recovery without needing scheduled snapshots. It allows for automated VM protection during processes like failover and testing, and it offers replication flexibility across multiple environments, including local centers and secondary sites. It also provides IP address management when network configurations differ across sites.
CONRAD FORREST - PeerSpot reviewer
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The technical support from Dell is excellent."
"The solution is quite stable. We haven't experienced any kind of bug or glitch. We haven't experienced crashes."
"The most valuable feature is that it is journal-based and you don't have to replicate a lot of data."
"One of the standout features of Dell RecoverPoint for Virtual Machines is its real-time data protection capability."
"The most valuable features are the data center recovery administration and the time of recovery."
"The installation is straightforward if the version you have is compatible with your infrastructure."
"Point-in-time recovery and ease of deployment are valuable."
"The product's initial setup phase was quite easy to install."
"The solution is simple to use and easy to configure."
"The most valuable feature of MSP360 Backup is its reliability."
"Client-side encryption minimizes worries about data being captured on the back-end."
"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."
"Technical support is very good."
"Provides connectivity to a lot of different cloud storage solutions."
"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"
"The solution is easy to access and handles things efficiently."
 

Cons

"The solution currently supports only VMware."
"It can have better integration. It would be good if, in addition to VMware VM, it can also support other hypervisors. I also want to see support for Oracle databases. As of now, it supports only SQL and Exchange. It would be good to also support other databases."
"The solution currently supports only VMware. There is increasing demand for compatibility with other hypervisors, such as Hyper V and KVM Proxmox. Additionally, licensing has become less flexible and more expensive."
"The biggest challenge we faced was attempting replication between two different kinds of storage systems, like IBM on one side and Dell EMC storage systems on the other, before opting for VPLEX."
"Although we can change the IP address, it would be good to have some other sort of orchestration to make life easier to manage when we failover."
"The solution is not easy to use. It's actually quite hard. If it could be simplified it might be better for the end user."
"I would like to have the HTML 5 interface working because it is currently not functioning with the VMware environment."
"In some cases, the response times could improve, but we haven't had issues with their support."
"The restore time could improve. When we had an issue the restore time was lengthy."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""
"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."
"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"The product could be more user-friendly."
 

Pricing and Cost Advice

"This is an expensive product."
"The tool is expensive. If one means cheaply priced and ten means expensive, I rate the tool's price as a seven."
"There is a license required for this solution and the pricing depends on how many virtual machines you have."
"Pricing-wise, it is pretty much fair for any customer who only has a VMware environment. Licensing is based on the number of VMs that you want to protect at any given point in time. Licensing is not based on size."
"It was a part of a backup solution. So, it was free for us."
"This is not a very cheap solution and compared to others, it is expensive."
"The solution is expensive."
"I rate the price of MSP360 Backup a seven out of ten."
"It provides a good cost savings compared to our previous cloud backup."
"Pricing is reasonable although can be quite a large upfront cost."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"We have a very good return on investment."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
13%
Government
9%
Manufacturing Company
8%
Computer Software Company
14%
Construction Company
8%
Educational Organization
7%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Dell EMC RecoverPoint for Virtual Machines?
One of the standout features of Dell RecoverPoint for Virtual Machines is its real-time data protection capability.
What needs improvement with Dell EMC RecoverPoint for Virtual Machines?
Although we can change the IP address, it would be good to have some other sort of orchestration to make life easier to manage when we failover.
What do you like most about MSP360 Backup?
MSP360 Backup's most valuable feature is its backup interface.
What needs improvement with MSP360 Backup?
The product could be more user-friendly. Its pricing needs improvement as well.
What is your primary use case for MSP360 Backup?
We use the platform for VM and SQL backup purposes.
 

Also Known As

No data available
Cloudberry Backup
 

Overview

 

Sample Customers

Rushmore Electric Power Cooperative, PCS Publishing, Noble Foods
StratX
Find out what your peers are saying about Dell RecoverPoint for Virtual Machines vs. MSP360 Backup and other solutions. Updated: June 2025.
860,592 professionals have used our research since 2012.