Dell ProtectPoint [EOL] vs MSP360 Backup comparison

Dell Technologies and MSP360 are both solutions in the Backup and Recovery category. Additionally, 50% of Dell Technologies users are willing to recommend the solution, compared to 100% of MSP360 users who would recommend it.

Dell ProtectPoint [EOL]

Read 2 Dell ProtectPoint [EOL] reviews

50% willing to recommend

MSP360 Backup

Read 15 MSP360 Backup reviews

1,351 Views
878 Comparison Views

100% willing to recommend

Dell ProtectPoint [EOL]

MSP360 Backup

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Dell ProtectPoint [EOL] and MSP360 Backup based on real PeerSpot user reviews.

Find out what your peers are saying about Veeam Software, Zerto, Commvault and others in Backup and Recovery.

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Backup and Recovery

June 2025

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Helped 861,803 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Dell ProtectPoint [EOL]

Average Rating

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

MSP360 Backup

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Backup and Recovery (54th), Cloud Backup (42nd), Disaster Recovery (DR) Software (29th), MSP Backup (5th)

Featured Reviews

Umar-Qureshi

Deputy Manager at Reliance Industries Ltd

Speedy and easy setup but it needs to mature

One way this solution could be improved is if they could come up with better options to migrate. As for what could be included in the next release, we have shared a couple of points with them. First, the account should be more in balance and coordinated with us. They already communicated to our project management team that they are going to implement some of these features. I would definitely recommend this solution. But as time goes on and new features are getting added the product will be more comprehensive.

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CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"One of the features I find most valuable, is the good technical support."

"The speed and the ease of the initial setup are both good. It is not complex."

"The most valuable feature of MSP360 Backup is its reliability."

"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."

"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"

"The solution is simple to use and easy to configure."

"The initial setup is very easy. It's not overly complex."

"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."

"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."

"Provides connectivity to a lot of different cloud storage solutions."

More MSP360 Backup pros

Cons

"The product has to be more mature, like to be another six to eight months on the market. A lot of maturity needs to be incorporated."

"The interface and documentation need to improve."

"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."

"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."

"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."

"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""

"The restore time could improve. When we had an issue the restore time was lengthy."

"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."

"The solution's pricing is very high."

"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."

More MSP360 Backup cons

Pricing and Cost Advice

Information not available

"Pricing is reasonable although can be quite a large upfront cost."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"The solution is expensive."

"Its pricing needs improvement."

"We have a very good return on investment."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"I rate the price of MSP360 Backup a seven out of ten."

More MSP360 Backup pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

13%

Educational Organization

Construction Company

Real Estate/Law Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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What do you like most about MSP360 Backup?

MSP360 Backup's most valuable feature is its backup interface.

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What needs improvement with MSP360 Backup?

The product could be more user-friendly. Its pricing needs improvement as well.

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What is your primary use case for MSP360 Backup?

We use the platform for VM and SQL backup purposes.

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Comparisons

No data available

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Compared 20% of the time

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Compared 12% of the time

NinjaOne vs MSP360 Backup

Compared 10% of the time

Comet Backup vs MSP360 Backup

Compared 10% of the time

More MSP360 Backup Competitors

Product Reports

Buyer's Guide

Backup and Recovery

June 2025

Download Dell ProtectPoint [EOL] product report

Buyer's Guide

MSP360 Backup

June 2025

Download MSP360 Backup product report

Also Known As

No data available

Cloudberry Backup

Overview

Dell EMC ProtectPoint technology provides up to 20x faster, more efficient backup and 10x faster recovery while eliminating the backup impact on application servers. By integrating primary storage and industry leading protection storage, ProtectPoint reduces cost and complexity by eliminating traditional backup applications while still providing the benefits of native backups. Overall, ProtectPoint provides the performance of snapshots with the functionality of backups.

Dell Technologies

MSP360 Backup is a comprehensive data protection solution designed for businesses of all sizes. It offers a wide range of features and capabilities to ensure the safety and security of critical data.

With support for various storage destinations, including local drives, network shares, and cloud storage providers, MSP360 Backup provides flexibility and scalability. It also offers advanced scheduling options, allowing users to automate backups based on specific time intervals or events.

The solution supports both full and incremental backups, minimizing storage requirements and optimizing backup speed. MSP360 Backup also includes built-in encryption and compression, ensuring data privacy and reducing storage costs. Additionally, it offers easy file and folder recovery, allowing users to quickly restore lost or corrupted data.

With its intuitive user interface and robust set of features, MSP360 Backup is a reliable and efficient solution for businesses looking to protect their valuable data.

MSP360

Sample Customers

FieldCore

StratX

Find out what your peers are saying about Veeam Software, Zerto, Commvault and others in Backup and Recovery. Updated: June 2025.

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