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Dell EMC PowerProtect Data Domain vs Dell NetWorker comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.9
Dell EMC PowerProtect Data Domain offers cost-effective, reliable backup with significant savings, fast recovery, and high data integrity for enterprises.
Sentiment score
5.0
Dell NetWorker delivers cost savings, enhanced recovery, and efficiency, proving invaluable for business continuity and operational efficiency.
 

Customer Service

Sentiment score
7.3
Dell EMC PowerProtect Data Domain users generally find support effective but notice declines in service speed for complex issues.
Sentiment score
6.1
Dell NetWorker customer service is praised for quick assistance but criticized for delays and variable expertise, especially regionally.
They respond within 24 hours of case submission, which is crucial for maintaining the solution.
I have dedicated support from Dell for Vietnam, and they are responsive.
I have encountered an issue before with other brands that would not have occurred with Dell.
Technical support from Dell is excellent.
quick responses whenever we log a complaint
They are very responsive and helpful.
 

Scalability Issues

Sentiment score
6.8
Dell EMC PowerProtect Data Domain offers seamless scalability and integration, ideal for enterprises, despite some users wanting improved scalability.
Sentiment score
6.8
Dell NetWorker offers scalability but faces challenges in VMware connections, storage, licensing, and large-scale stability for some users.
The scalability depends on the IT department's strategy.
By keeping the increasing data in mind, we decided to go for Data Domain.
The solution is scalable to higher models, both vertically and horizontally.
While the solution is scalable, the cost involved in upgrading or enhancing the solution can be significant.
Dell NetWorker is very scalable and flexible, deserving a high rating for its scalability.
It is scalable enough for our environment.
 

Stability Issues

Sentiment score
8.1
Dell EMC PowerProtect Data Domain is highly stable, reliable, with seamless data replication, requiring minimal reboots and offering strong performance.
Sentiment score
7.6
Dell NetWorker exhibits stability, rated high by users, improving with updates, while older versions faced occasional challenges.
Dell is especially more stable in the enterprise product.
Dell PowerProtect DD (Data Domain) is stable in terms of software performance.
The stability of Dell NetWorker is excellent.
In terms of stability, I would say it is about 80% stable now.
Dell NetWorker is stable.
 

Room For Improvement

Dell EMC PowerProtect users seek simplified VTL, better deduplication, improved UI, lower costs, and enhanced integration and support.
Dell NetWorker users seek improved interfaces, cloud integration, and security, citing deployment challenges and a need for modern enhancements.
The high availability feature is only present in the higher models of Dell PowerProtect DD (Data Domain).
It is suitable for more customers since it is small, cost-effective, and a good start for any customer to know about Data Domain and DBS solutions.
Medium-level and SME-level businesses can easily utilize this feature, but Dell PowerProtect DD (Data Domain) is a relatively expensive solution to propose to customers.
The interface on the Java application makes it difficult, whereas the web interface is simple to use.
It is complex, and compared to solutions like Tivoli, Veritas, Veeam, and others, its look and feel are not up to par.
To connect to a server, it's necessary to install a client on the server, which is challenging.
 

Setup Cost

Dell EMC PowerProtect Data Domain is expensive, with costs depending on size, licensing, and is valued for performance and support.
Dell NetWorker offers complex licensing, with varied pricing; included in bundles, often costly but comprehensive and flexible for sectors.
It is almost four times the earlier price.
The pricing has become higher since July, and the license costs are more expensive compared to the past.
The price for PowerProtect DD is not suitable for my customers. It is very high.
The licensing cost is somewhat expensive.
 

Valuable Features

Dell EMC PowerProtect Data Domain enhances storage efficiency with deduplication, fast transfers, user-friendly interface, and strong security features.
Dell NetWorker provides robust backup solutions with automation, deduplication, scalability, and wide compatibility for various environments and systems.
The most valuable feature of Dell PowerProtect DD (Data Domain) is its deduplication capability.
Dell PowerProtect DD (Data Domain) is highly consistent, durable, easy to install, scalable, and compatible with any software today.
By using Data Domain, we get the advantage of data deduplication, reducing data size.
I find NetWorker valuable for its wide range of automation features, including replication and data processing systems.
Dell NetWorker is versatile, allowing server backups and IBM tape library backups.
The new deduplication feature helps significantly with data compression and saves disk space by using pointers for repeated data, improving backup speed.
 

Categories and Ranking

Dell EMC PowerProtect Data ...
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
76
Ranking in other categories
Deduplication Software (1st), Disk Based Backup Systems (1st)
Dell NetWorker
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
86
Ranking in other categories
Backup and Recovery (9th)
 

Mindshare comparison

Dell EMC PowerProtect Data Domain and Dell NetWorker aren’t in the same category and serve different purposes. Dell EMC PowerProtect Data Domain is designed for Deduplication Software and holds a mindshare of 26.6%, down 29.0% compared to last year.
Dell NetWorker, on the other hand, focuses on Backup and Recovery, holds 2.1% mindshare, down 3.1% since last year.
Deduplication Software Market Share Distribution
ProductMarket Share (%)
Dell PowerProtect DD (Data Domain)26.6%
HPE StoreOnce18.6%
Dell PowerProtect Data Manager13.7%
Other41.099999999999994%
Deduplication Software
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
Dell NetWorker2.1%
Veeam Data Platform10.0%
Commvault Cloud5.5%
Other82.4%
Backup and Recovery
 

Featured Reviews

Faisal_Zia - PeerSpot reviewer
Offers efficient data management with robust features and reliable performance
Dell PowerProtect DD (Data Domain) can be improved in terms of price. While Dell is providing a proper device, other solutions, such as Symantec, can replicate their data through any NAS storage. Although their deduplication and compression might not be as effective, they can still accomplish the task. Medium-level and SME-level businesses can easily utilize this feature, but Dell PowerProtect DD (Data Domain) is a relatively expensive solution to propose to customers.
RaedHassan - PeerSpot reviewer
Has supported flexible multi-platform backups and improved over time
Regarding the effectiveness of Dell NetWorker in terms of role-based access controls, I have experience with it, but I find it somewhat lacking in flexibility as it offers limited features, and I would rate it around seven out of ten. It is not that there is something wrong with the role-based access controls in Dell NetWorker, but it lacks many permissions or roles to assign, providing options only for administrator or user. To improve Dell NetWorker for the next release, I recommend enhancing flexibility in the policy, allowing selection of multiple options within the same policy, and addressing issues like the DNS lookup dependency to make it more controllable from Dell NetWorker itself rather than relying on other applications. Looking forward, I would like to see improved policy features and a more enhanced GUI, as it is still slow.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
10%
Manufacturing Company
10%
Government
7%
Financial Services Firm
15%
Comms Service Provider
10%
Government
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business32
Midsize Enterprise21
Large Enterprise32
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise33
Large Enterprise38
 

Questions from the Community

What is your primary use case for Dell EMC PowerProtect DD (Data Domain)?
Dell PowerProtect DD (Data Domain) is an integrated backup appliance-based solution, and our installed base in Pakistan is substantial. We possess high expertise in both pre-sales and post-sales ac...
What do you like most about Dell PowerProtect DD (Data Domain)?
The product, a disk backup solution, improves our data application tasks. We used tape libraries with Dev drives in legacy architectures, resulting in slow backups compared to modern drives like NV...
What is your experience regarding pricing and costs for Dell PowerProtect DD (Data Domain)?
Dell PowerProtect DD (Data Domain)'s licensing cost was excellent in 2023, but after 2023, the operating environment licensing cost is huge. It is almost four times the earlier price.
What's the difference between Dell EMC Avamar and Dell EMC NetWorker?
From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...
What do you like most about Dell NetWorker?
The feature that offers the greatest benefits in ensuring data integrity is its backup capability.
What is your experience regarding pricing and costs for Dell NetWorker?
The licensing cost is somewhat expensive. While we use a traditional license, there is a capacity-based license available, but our customer is not comfortable switching to it. A five to seven perce...
 

Also Known As

DataDomain, Dell EMC Data Domain, PowerProtect Data Domain
NetWorker
 

Overview

 

Sample Customers

The US Army, City of Houston, Lloyds TSB, TiVo, Teck, Ingram Entertainment, The New York Mets
Republic Bank, Westgate Resorts, Macquire Cloud Services, Shriners, Panatonni, Qatar Islamic Bank, Eurosport
Find out what your peers are saying about Dell Technologies, Hewlett Packard Enterprise, NetApp and others in Deduplication Software. Updated: October 2025.
872,922 professionals have used our research since 2012.