

Dell NetWorker and Dell PowerProtect Cyber Recovery are competitors in the data protection and recovery industry. Dell PowerProtect Cyber Recovery has the upper hand due to its advanced security features, appealing to organizations focused on cybersecurity.
Features: Dell NetWorker offers scalability, integration with diverse systems, and reliable data protection, providing granular backup options and broad application compatibility. Dell PowerProtect Cyber Recovery focuses on isolating critical data to protect against cyber incidents, offering an air-gapped recovery vault and automation for increased security.
Ease of Deployment and Customer Service: Dell NetWorker is easy to deploy with comprehensive support options, detailed guides, and responsive support. Dell PowerProtect Cyber Recovery offers robust cybersecurity features but may require specialized knowledge for setup and management due to its focus on security protocols. Both products provide strong customer support, with NetWorker having a slight advantage in ease of deployment for general backup users.
Pricing and ROI: Dell NetWorker is cost-effective with strong ROI due to its flexibility and wide integration options, offering value for general backup needs. Dell PowerProtect Cyber Recovery may involve higher initial setup costs but is justified by its superior security features to protect critical data from evolving threats. While both products provide significant ROI, PowerProtect Cyber Recovery appeals to organizations that prioritize security and can allocate a larger budget.
The biggest return on investment for me when using Dell PowerProtect Cyber Recovery is that if we had an attack, we would be able to recover in hours instead of weeks or months, which is a lot of risk reduction.
It is possible to observe ROI with Dell PowerProtect Cyber Recovery because the costs incurred from paying ransoms or decrypting data will be much higher than the solution price itself, providing customers with confidence in their last line of defense.
The biggest return on investment when using Dell PowerProtect Cyber Recovery comes from its ransomware protection feature.
Technical support from Dell is excellent.
quick responses whenever we log a complaint
They are very responsive and helpful.
We have an account manager for enterprise solutions and local on-site support with a resident engineer positioned on-site.
Every time I have a call, they have a solution.
Technical support has been pretty good; however, I would like to see better integration with Dell support and the third-party integration for the scanning part of it, specifically Index Engines, but we are getting there.
While the solution is scalable, the cost involved in upgrading or enhancing the solution can be significant.
Dell NetWorker is very scalable and flexible, deserving a high rating for its scalability.
It is scalable enough for our environment.
The stability of Dell NetWorker is excellent.
In terms of stability, I would say it is about 80% stable now.
Dell NetWorker is stable.
The stability and reliability of Dell PowerProtect Cyber Recovery are very good, as we have not had any outages on it.
Until now, I have not experienced any downtime, crashes, or performance issues with Dell PowerProtect Cyber Recovery because we have a support contract with Dell.
I think if the API issues were resolved, I would rate the stability higher, but now it is a seven.
The interface on the Java application makes it difficult, whereas the web interface is simple to use.
It is complex, and compared to solutions like Tivoli, Veritas, Veeam, and others, its look and feel are not up to par.
To connect to a server, it's necessary to install a client on the server, which is challenging.
It would be beneficial to deploy an AI model inside the vault for more accuracy and faster restoration by scanning the data for any anomalies or unusual behavior.
I would like more visibility into what is going on with the individual backup images and how they are being scanned.
My main problem is with the bare-metal recovery.
The licensing cost is somewhat expensive.
I do not consider Dell PowerProtect Cyber Recovery to be expensive as it provides value relative to the ransom that would need to be paid to restore data and the difficulties faced after an attack.
Regarding pricing, I find it a lot cheaper than Veeam.
The pricing for Dell PowerProtect Cyber Recovery is acceptable due to our enterprise licensing agreement, so a lot of what we do is built into the license.
I find NetWorker valuable for its wide range of automation features, including replication and data processing systems.
Dell NetWorker is versatile, allowing server backups and IBM tape library backups.
The new deduplication feature helps significantly with data compression and saves disk space by using pointers for repeated data, improving backup speed.
The second advantage is restoration, as I can guarantee that the data inside the vault will be clean and can be restored quickly using a golden copy that has been identified as clean.
The main function of cyber recovery, which I find important, is the air gap protection, and that is the most important capability we are using against ransomware protection.
It helps my IT infrastructure be more secure mainly because we have replication of the backups on two physical sites, which is a plus.

| Company Size | Count |
|---|---|
| Small Business | 24 |
| Midsize Enterprise | 33 |
| Large Enterprise | 38 |
Dell NetWorker offers an intuitive interface, broad compatibility, and strong deduplication capabilities. It's designed for backup and recovery in VMware environments, providing seamless integration with Data Domain and support for large databases.
Focusing on efficient backup and recovery, Dell NetWorker supports physical and virtual servers, ensuring data protection and continuity. It features Client Direct for efficient data handling, automates and centralizes backup tasks, and is known for its robust performance. Some areas of improvement include enhancing deduplication, documentation, reporting, cloud vendor integrations, and third-party storage solutions compatibility. With complex configuration and scaling challenges, it requires skilled personnel for optimal use. Enhanced VMware, Hyper-V, and Microsoft Exchange support is needed, as is improved technical support and stability.
What are Dell NetWorker's key features?Dell NetWorker is implemented across industries like telecommunications, astronomy, and banking, primarily for backup and recovery across physical and virtual servers. Companies utilize it for secure data storage, safeguarding critical systems, and managing sizable databases. Many integrate it with VMware, leveraging its capabilities for data restoration to ensure business continuity.
Dell PowerProtect Cyber Recovery delivers advanced data protection and cyber resilience by isolating critical data to secure it against cyber threats.
Dell PowerProtect Cyber Recovery leverages an isolated recovery vault to ensure critical business data remains secure and recoverable even during cyberattacks. Its AI-driven analytics validate data integrity, allowing confidence in the reliability of backups. This approach facilitates rapid restoration of operations, helping maintain business continuity amidst cyber threats.
What are the most important features of Dell PowerProtect Cyber Recovery?Industries such as finance, healthcare, and government benefit significantly from Dell PowerProtect Cyber Recovery. These sectors require stringent data protection and are vulnerable to cyber threats. By implementing Dell's solution, they enhance data security and ensure operational continuity, mitigating risks associated with cyberattacks.
We monitor all Backup and Recovery reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.