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Dell IT Service Desk vs Tieto Service Desk Outsourcing comparison

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Ranking
6th
out of 30 in Service Desk Outsourcing
Views
120
Comparisons
43
Reviews
0
Average Words per Review
0
Rating
N/A
9th
out of 30 in Service Desk Outsourcing
Views
72
Comparisons
52
Reviews
0
Average Words per Review
0
Rating
N/A
Comparisons
Also Known As
Dell Service Desk Outsourcing
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Dell Technologies
TietoEVRY
Overview

The IT service desk provides employees a modern IT service experience with several ways to access the IT assistance they need, including an extensive knowledge base as well as live service experts available 24x7 via chat or by phone.

Dell has developed a streamlined process to resolve hardware and software issues quickly and the platform enables Single Sign On (SSO) and Self Service Password Reset.

The Dell services team becomes an extension of your IT department – providing the scale and expertise needed for the most demanding customer environments.

Tieto Service Desk Outsourcing is a single-point-of-contact Service Desk with additional self-service facilities provides consolidated support for all ICT services. Further cost-efficiency improvements through synergies have a direct impact on the total cost of ownership. Self-service and self-help functionalities in the portal will support the end users. The SIAM-compliant (Service Integration And Management) Service Desk with multivendor capabilities resolves issues and also ensures business continuity and keeps costly work interruptions at a minimum.
Sample Customers
KMC Solutions, Cabarrus County School District, Rococo, Amerijet Holdings Inc.
Ovako Imatra

Dell IT Service Desk is ranked 6th in Service Desk Outsourcing while Tieto Service Desk Outsourcing is ranked 9th in Service Desk Outsourcing. Dell IT Service Desk is rated 0.0, while Tieto Service Desk Outsourcing is rated 0.0. On the other hand, Dell IT Service Desk is most compared with , whereas Tieto Service Desk Outsourcing is most compared with .

See our list of best Service Desk Outsourcing vendors.

We monitor all Service Desk Outsourcing reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.