We performed a comparison between Dell CloudIQ and Splunk ITSI (IT Service Intelligence) based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The tool for forecasting capacity is valuable."
"Mobile application is the most valuable feature for us. We can monitor all the storages on our phones. It's really good."
"Fewer vulnerabilities have been observed in the four years we have used the solution."
"Has really nice roll-up dashboards."
"The best thing about this solution is that you can check for the infrastructure and system updates that you might need to be compliant with the Cloud."
"Splunk Episodes are valuable because it correlates and aggregates all the information, and you do not have one million events to look at and triage, so it is quite convenient."
"The KPS used to automate the integration policy is the most valuable feature of Splunk ITSI."
"One of the excellent features is the service analyzer, which is truly impressive."
"The solution has been stable."
"The feature that stood out to me most from Splunk IT Service Intelligence (ITSI) was automated dashboarding or reporting. The solution lists the severity level of issues, and the response times."
"We liked the built-in calculation of health scores."
"The most valuable features are the agility, being able to ingest many data sources with no limitation on capacity."
"We save substantial time on monitoring tasks because we don't have to search for what we need. Everything is packed, so you can drill down to the end values by just doing the kit. We don't spend a lot of time on this. Splunk ITSI is easy to use and not time-consuming."
"Doesn't do well in terms of integrating with technologies other than Dell."
"The reporting capabilities of this solution could be improved."
"In terms of improvement, they should enhance the product range."
"PowerScale is the only file system offered and that is limiting."
"Supporting legacy systems is an area that can be improved."
"Integration is the most critical area to improve in Splunk IT Service Intelligence (ITSI). It wasn't a great experience because you had to do a little back and forth to integrate the solution."
"The dashboard queries should be improved. More queries should be suggested in order to produce better dashboards."
"We have problems doing upgrades and operating alternate new versions."
"We're using predictive analytics, and there are three or four algorithms. It would be helpful if this process were more standardized and scalable."
"Splunk ITSI lacks out-of-the-box solutions for enterprise users."
"The cost of the license could be lower."
"We'd like them to show more inputs on the dashboard."
"The problem becomes the price, as Splunk is an expensive product."
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Dell CloudIQ is ranked 41st in IT Infrastructure Monitoring with 5 reviews while Splunk ITSI (IT Service Intelligence) is ranked 5th in IT Alerting and Incident Management with 28 reviews. Dell CloudIQ is rated 7.8, while Splunk ITSI (IT Service Intelligence) is rated 8.2. The top reviewer of Dell CloudIQ writes "Easily visualize your environment's performance and forecast its capacity". On the other hand, the top reviewer of Splunk ITSI (IT Service Intelligence) writes "Provides great end-to-end visibility into our network environment and helped us reduce alert noise". Dell CloudIQ is most compared with HPE OneView, Moogsoft, Cisco Intersight, Lenovo XClarity Orchestrator and NetApp Cloud Insights, whereas Splunk ITSI (IT Service Intelligence) is most compared with ServiceNow IT Operations Management, Grafana, Dynatrace, BMC TrueSight Operations Management and Splunk APM. See our Dell CloudIQ vs. Splunk ITSI (IT Service Intelligence) report.
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