Dell CloudIQ vs NetApp Cloud Insights comparison

"Has really nice roll-up dashboards."

"Fewer vulnerabilities have been observed in the four years we have used the solution."

"The tool for forecasting capacity is valuable."

"The best thing about this solution is that you can check for the infrastructure and system updates that you might need to be compliant with the Cloud."

"Mobile application is the most valuable feature for us. We can monitor all the storages on our phones. It's really good."

"It's convenient because you can access it from a mobile device without needing a laptop."

"One feature we appreciate the most is its ability to take snapshots, which adds an extra layer of security and allows us to protect our data effectively."

"The solution is easy to deploy."

"The visibility and assistance with security vulnerabilities are valuable."

"Among the most valuable features are the queries and reporting that allow us to look at the utilization of resources, at how well the storage is performing, and to report on which resources are being used by which business units. We can track usage across the entire environment, across applications, business units, cost centers, etc."

"The solution is 98 percent stable."

"Its ability to quickly inventory our resources, figure out interdependencies across them, and assemble a topology of your environment is brilliant. There is a price associated with it. Whenever you target a NetApp environment, it is included in the price but whenever you want to add different vendors, like VMware and Cisco, the price greatly spikes. Inventorization helps us a lot to visualize the environment."

"It is good for giving an overview of the systems and for tracking long-term trends. It is handy for root cause analysis, e.g. it can eliminate whether storage is the cause of an issue."

"All our production clusters are in Cloud Insight. It provides a single pane of glass, giving us visibility into the environment, which allows us to understand if any issues are going on across any of our clusters."

"Getting through support has become a difficult thing. Dell's support has degraded since they took over EMC. It's a bit difficult to use."

"Supporting legacy systems is an area that can be improved."

"PowerScale is the only file system offered and that is limiting."

"The reporting capabilities of this solution could be improved."

"In terms of improvement, they should enhance the product range."

"Doesn't do well in terms of integrating with technologies other than Dell."

"The IP-based monitoring could be added in a future release."

"Ease of reporting is one thing that they're trying to tackle. If you have a specific set of data you want from Cloud Insights, you can ask NetApp to help you build the reports from the ground up. The dashboards are intuitive, but finding the report you want is sometimes a challenge. If you don't have the report already loaded, pulling it in and letting it build its data can be cumbersome."

"Their pricing model needs improvement."

"When I did need support because I was having problems with the solution, the first or the second line just didn't understand it. They were providing this only on a software as a service basis. So, they were asking all the wrong questions."

"The visualization needs some improvement because there are occasional delays while the system queries information."

"The first level of NetApp's technical support could be improved."

"Most of the time, I initially connect with entry-level support, and then I need to request a higher-tier support level, which can result in delays."

"Cloud Insights could offer more detail when we drill down into the Azure environment."

"I believe it is a free product because we don't pay for it."

"The solution is more expensive than NetApp which offers file systems in various price ranges."

"The licensing model could be improved. We love that you can use it for free for looking at NetApp products. You only need licenses to look at non-NetApp products, but as soon as you do that, you start utilizing licenses that actually would have been free in the public. So, there is a bit of an anomaly in the licensing model."

"Be aware of the capacity licensing and understand how that works, because it is based on capacity. Getting an understanding of that is the biggest thing."

"The solution's pricing is based on the device you purchase and includes support services."

"The licensing is complex. The calculation depends on what you're ingesting. A terabyte of one product is not a terabyte of another product. Virtual machines don't equate so easily. It's all about the end-use managed units and having an easy place to reference how far those units go."

"We are billed based on management units, so we can purchase units based on six months, twelve months, twenty-four months, or thirty-six months upfront or pay as you go depending on our requirements."

"The solution is expensive."