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Delinea Privileged Access Service vs JumpCloud comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 18, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
22
Ranking in other categories
Secure Web Gateways (SWG) (6th), Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (6th), ZTNA as a Service (7th), Secure Access Service Edge (SASE) (7th)
Delinea Privileged Access S...
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
12
Ranking in other categories
Enterprise Password Managers (17th), Privileged Access Management (PAM) (17th)
JumpCloud
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Single Sign-On (SSO) (11th), Identity Management (IM) (13th), Enterprise Password Managers (12th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (11th), ZTNA as a Service (13th), Active Directory Bridge (3rd), Cyber Asset Attack Surface Management (CAASM) (4th)
 

Featured Reviews

Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.
Himanshu Pandey - PeerSpot reviewer
Lead Consultant at Wipro Limited
Enhancing security and efficiency through robust secret management
With the merging of Thycotic and Centrify into Delinea, it has combined strengths of both products into a single package. Thycotic was strong in certain areas and Centrify in others, and now Delinea integrates these features. I have experience with solutions like CyberArk, BeyondTrust, and Delinea. CyberArk, Delinea, and BeyondTrust are pushing onto cloud-based solutions.
Arun Jose - PeerSpot reviewer
System Administrator at Mensa Brands
Unified directory and device management has streamlined remote workforce security and onboarding
JumpCloud can be improved in several areas. Some users feel the initial configuration can be complex, especially for larger organizations, and better guided onboarding could be helpful. Additionally, while its reporting and integrations are strong, more granular and customizable metrics and real-time alerts would be beneficial for advanced use cases. From my team's perspective, there is often a desire for even more intuitive administrative controls, particularly when managing complex policy sets. Enhanced integrations with specific industry-specific applications could provide even greater efficiency. It is about refining the user experience and expanding compatibility. Another area for potential enhancement could be customer support and resources. While generally good, faster response times and more comprehensive or specialized documentation could further improve the user experience, especially during complex deployments.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"As I mentioned, the return on investment is significant, as it saved our office locations' bandwidth because when you are working remotely at home, your internet traffic routes directly to iboss and will not go to your office building, saving bandwidth bottlenecks and ensuring that issues with our building internet circuits will not impact your internet connectivity because you are directly going to the iboss data center."
"The console is cloud-based, which is something I really appreciate."
"iboss is among the few products providing inline filtering where no application is needed on the device. It operates on the network side and is not device-based. This feature was one of the main reasons why we stayed with them for so long."
"The security aspect of the solution, particularly the malware behind it, is excellent."
"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."
"We chose iboss for both zero trust and proxy (SWG) because their SWG was superior."
"Technical support is pretty sharp and very responsive."
"I would definitely recommend iboss for web filtering purposes to other organizations or individuals."
"This is a cloud-based application, which makes it very easy to deploy."
"The privileged account management feature is what I like most."
"The stability and performance are excellent."
"There are benefits in the security realm. We use Delinea at an enterprise level. I imagine there are productivity gains, but moreover, it's the security. We don’t enable staff to see the passwords of boxes but it's all being tracked and logged now."
"The solution is flexible."
"The reporting is excellent."
"The solution provides secure access to environments."
"The most valuable feature is the author's discovery of assets because it helps keep track of inventory."
"After deploying to the cloud, we had remote device management on all of our corporate laptops."
"JumpCloud enables different kinds of connections and enables employees or subcontractors not within the company to connect to our network securely."
"Jumpcloud has benefited our organization by showing us we don't have to have a Microsoft environment."
"The UI is intuitively easy to use. It is easy to set up a user. I have found the group management to be pretty simple. You can group users, then assign them to groups of systems, and that relationship allows us to ease the management burden."
"JumpCloud has given us a much more secure environment, and as we move toward a SOC 2 Type 2, having JumpCloud in place made it very easy to gather the evidence we needed to prove that we were doing what we should be doing."
"A key positive impact JumpCloud has on my organization is significant time savings, and by centralizing user and device management, IT teams can reduce the time spent on manual tasks, potentially freeing up 20 to 30 percent of their time."
"The product enables device management."
"I rate the stability of JumpCloud ten out of ten."
 

Cons

"The dashboards for local use could be better."
"The problem our organization had is that iboss failed for the Mac devices; it is not able to give a successful agent for the Mac agents, and that is where in 2025 we had to migrate to the Palo Alto-based platform."
"If they could implement an extra security layer preventing access to iboss from the open internet, it would be great."
"iboss can be improved because the integration could be better; you need to import all the sites that you access today, and there are a few problems whenever you import thousands of websites, making the integration process messy for the users."
"I have heard they are doing DDoS filtering, but I am not certain if they are implementing it correctly."
"The reporting feature needs improvement."
"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."
"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."
"With Delinea Privileged Access Service, when installing the identity connectors to configure with AD, the configuration was not happening properly."
"I would have been really happy if Delinea were evolving or innovating like CyberArk. Delinea needs to innovate more to match the changing needs of the market."
"Although the interface is intuitive, it could be a little more user-friendly."
"The initial setup is a bit complex, but once the infrastructure is there and all the components have been installed, it's easy and straightforward to maintain."
"My thoughts about support of Delinea in general are that they are so so."
"The pricing and presence could be improved."
"It is difficult to integrate the product with other IT systems."
"This solution needs better integration with third-party solutions because their ability to support other tools is very weak."
"Customer service is fairly good, and sometimes it takes a little time to hear back."
"I think the reporting in JumpCloud could be improved as it takes a while to pull the exact data you need sometimes."
"I have not seen a return on investment from JumpCloud."
"For improvement, the tool should introduce more customization options."
"The product needs to create its own self-service feature which has been requested by all the admins in the community."
"They went through a tough year this year with infrastructure and having some large outages."
"We started using JumpCloud Password Manager more than a year ago, and I feel some improvements are needed on this password management solution compared to other solutions, as we previously used LastPass."
"The querying for users in Jumpcloud could be improved, it is sometimes difficult to use. When you're trying to query a user and you spell out their name, you don't receive that person. Sometimes you receive a list of people with the same first name or last name. This could be better."
 

Pricing and Cost Advice

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"The overall pricing for iboss is very competitive and transparent."
"It is expensive compared to one of its competitors."
"It is probably in line with other solutions, but I do not deal with the financial side."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"The solution is priced too high, so I rate its pricing a nine out of ten."
"The product comes at a very good price and it's quite competitive, although you need to buy add-ons for certain things."
"The price of Delinea Privileged Access Service is average compared to its competitors."
"In addition to the license fees, we have to pay for the server and admin fees."
"The price is cheap if I compare Delinea Privileged Access Service with other products."
"The price model is based on the number of devices and opposed to the number of users, and it is not very flexible."
"The pricing is moderate."
"It is sad that people with a limited budget won't be able to afford it."
"JumpCloud's monthly license costs around $25 for the complete solution."
"The cost of the solution is approximately $12 per user. However, the cost depends on what modules you're using. They have an all-in-one package and they do have tiers. For example, the more users you have, the cheaper it ends up being in the end too. I know they've done some changes to the pricing model and I haven't been involved in a lot of the licensing lately. I don't know the exact cost at this time."
"We are using an enterprise license for JumpCloud. We have purchased a license for approximately $3,000 a year, but we are charged more than $135,000 annually."
"I am pretty sure that the cost to acquire JumpCloud is less. They have à la carte or per-user pricing. The pricing is there on their webpage. I am not sure if they have any enterprise pricing or discounts if you have more users. But the overall pricing is less than Okta."
"The pricing is all on the JumpCloud website. It's not hidden, you don't have to go through a show me a quote type procedure. The pricing is straightforward to understand."
"I rate the product's pricing a five on a scale of one to ten, where one is cheap, and ten is expensive."
"Licensing cost can be anywhere between $2 and $18 a month depending on what you want to do."
"The cost was around $5 per user per month."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Computer Software Company
8%
Construction Company
7%
Financial Services Firm
12%
Manufacturing Company
10%
Computer Software Company
7%
Comms Service Provider
6%
Comms Service Provider
18%
Construction Company
9%
Computer Software Company
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise7
Large Enterprise9
By reviewers
Company SizeCount
Small Business6
Large Enterprise8
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise5
Large Enterprise3
 

Questions from the Community

What needs improvement with iboss?
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent ...
What is your primary use case for iboss?
We used iBoss mainly for Internet Access by having an Agent on Windows laptops Primarily because when we try to use i...
What is your experience regarding pricing and costs for iboss?
I am not involved in pricing, but as per the information I have, during that time, the Blue Coat proxies we were usin...
Looking for recommendations and a pros/cons template for software to detect insider threats
This is an inside-out --- outside-in --- inside-in question, as an insider can be an outsider as well. There is no sh...
What is your experience regarding pricing and costs for Delinea Privileged Access Service?
The difference in license cost is minimal, with CyberArk being slightly costly due to its market-leading position. Th...
What needs improvement with Delinea Privileged Access Service?
I would like to improve the overall suite and the user experience of Delinea Privileged Access Service.
What is your experience regarding pricing and costs for JumpCloud?
My experience with pricing, setup cost, and licensing for JumpCloud has been positive; we got a good deal for the set...
What needs improvement with JumpCloud?
We started using JumpCloud Password Manager more than a year ago, and I feel some improvements are needed on this pas...
What is your primary use case for JumpCloud?
JumpCloud serves as my master Active Directory. I manage all user accounts and assets via JumpCloud, and we have acce...
 

Also Known As

iBoss Cloud Platform
Centrify Privileged Access Service, Centrify Zero Trust Privilege Services, Centrify Zero Trust Privilege, Centrify Infrastructure Services, Centrify Server Suite, Centrify Privilege Service
Resmo
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Boeing, Citi, Credit Suissw, Delta, Duke Energy, FDIC, GE Capital, Harvard University, Johnson & Johnson, Major League Baseball, Michelin, Microsoft
Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, Foursquare
Find out what your peers are saying about Delinea Privileged Access Service vs. JumpCloud and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.